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For creating a balance in the organizational environment, harmony amongst the employees and the employer is a prerequisite. The factors that help in determining an organizational balance are the sociology of an environment, psychology of the people working there, channels of communication along with a sound and rational management. The book highlights the fundamental concepts of organizational behaviour, and its applications in the Indian organizational scenario.The second edition of the book, maintaining the same chapters' organization as in the previous edition, comprises 28 chapters based on the fundamental concepts of organizational behaviour, and case studies from various Indian industry verticals. These case studies reveal the authors' experience in real-life scenario as consultants as well as their observations pertaining to the concepts of organizational behaviour. Besides, the text lays emphasis on some modern tools of management such as TQM, BPR and Knowledge Management, which is a unique feature of this book.The book is designed for the students of management and psychology. Moreover, it is useful for the postgraduate students of commerce as well as it is of immense use to the personnel associated with technical, commercial and IT-based industries requiring human resource management.Key Features Every chapter is concluded with a real-life case study. Appendices added to most of the chapters contain research-based questionnaire instruments. Discussion Questions on Case studies enhance learning among students. NEW TO THE SECOND EDITION: Includes three new sections on 'Case Study Method as an Important Pedagogy', 'Classification of Case Studies' and 'Steps of Solving a Case'. Incorporates 29 new short and sharp cases at the end of the book to make the reader aware of real-life situations.

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This comprehensive and well-organised text, now in its Fourth Edition, explains, with great clarity and precision, the labour and industrial laws such as the Industrial Disputes Act, the Factories Act, and the Contract Labour Act. While giving a broad perspective of the subject, the text brings out the objectives behind the enactment of every legislation, discusses the relevant case laws and shows how the Constitution is related to labour laws. Formulas for the calculation of compensation for retrenchment, death, permanent disablement are also provided. Legal jargon has been completely avoided so that anyone who is not expert in this particular subject can also understand these laws with ease.The book is primarily meant for the undergraduate and postgraduate students of law and management as well as for the postgraduate students of commerce/personnel management and industrial relations. Besides, students pursuing professional courses such as Company Secretaryship (CS) and ICWA would also find the book very useful.New to the Fourth Edition Incorporates amendments made in the Payment of Wages Act; the Payment of Gratuity Act; and recent judgement of the Supreme Court on PF, Gratuity, the Industrial Disputes Act, and the Factories Act. Introduces a new chapter on Prevention of Sexual Harassment of Working Women.

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This compact and concise textbook gives a clear analysis of the principles and practices of management control systems which are generally being practiced by the companies all over the world. Divided into seven sections, the book explains various approaches and design of management control systems. It moves on with a detailed description of key success variables as control indicators, and explains goals, strategies and organisation for adaptive control, divisional autonomy and responsibility.

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