Search results for ""Author Institute of Leadership"

As you might expect from a company responsible for renting so many thrillers, there’s rarely a dull moment at LOVEFiLM. From start-up, through mergers and fast paced growth, culminating in a takeover by an internet giant, few corporate adventures encapsulate the archetypal modern business story as neatly as that of LOVEFiLM. In the 6 years from inception to the defining deal with Amazon, the company underwent a near constant process of change and evolution. They simply didn’t sit still for a minute. As the chief executive who guided LOVEFiLM through these fast-paced times, Simon Calver tells the story of how they grew the company from a series of small start-ups into a multi-million pound enterprise and well-love household name. Calver offers his personal insights and key lessons on everything from how to manage spectacular growth, to the importance of taking big risks and how small entrepreneurial companies can benefit from big companies thinking. Success the LOVEFiLM Way is an essential read for anybody who wants to start and grow a successful business, and learn how to stay ahead of the curve in a rapidly changing and growing industry. “The LOVEFiLM story offers interesting insights into the way modern businesses, and particularly those backed by venture capital, succeed. There are useful lessons for anyone looking to start or grow a business using this route. Simon Calver explains both the challenges and opportunities that VC funding raises. Calver is right to describe this as the classic modern business story.” Alex Mitchell, Head of Influencer Relations, IoD “The LOVEFiLM story was a great read. It’s honest, insightful and very entertaining. It shows most importantly the power of leadership to create an exceptional company. Frankly, everyone in the UK needs to read this book right now.” Julie Meyer, Managing Partner, ACE Fund “I met Simon at the annual Real Business awards in 2009, and was delighted when he asked King of Shaves to become a founding member of The Consumer Forum – an association of SME’s that put the customer first. The success of LOVEFiLM, and his leadership of this disrupting business, was entirely down to his ‘putting customers first’ – by giving them what they wanted, when they wanted it, always embracing the latest in cutting edge technology. Firstly by sending the latest film releases through the post, and now by it streaming on demand. I’ve been lucky enough to spend personal quality time with him, and now you can learn how he helped LOVEFiLM grow so astonishingly, in a constantly changing digital environment. If you Lovefilm, and LoveCustomers, then you’ll Love this book!” Will King, Founder, King of Shaves “The LOVEFiLM story shows the importance of organizational agility, trust and the relentless focus of taking customers, stakeholders and employees with you on your journey. Above all it demonstrates the importance of understanding what you do and why you do it, and why it’s important to have a business model that delivers for the customer and the business.” Jo Causon, CEO, Institute of Customer Service “It took Simon’s dedicated hard work bringing together a series of smaller businesses to make LOVEFiLM one of the true internet success stories. In Simon Calver’s book, he shares his business philosophies that led LOVEFiLM to the successful takeover by Amazon. The book is not just a compelling narrative, but lessons that all businesses and entrepreneurs can benefit from.” Mark Florman, CEO, The British Private Equity and Venture Capital Association (BVCA)

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The euro crisis is tearing Europe apart. But the heart of the matter is that, as the crisis unfolds, the basic rules of European democracy are being subverted or turned into their opposite, bypassing parliaments, governments and EU institutions. Multilateralism is turning into unilateralism, equality into hegemony, sovereignty into the dependency and recognition into disrespect for the dignity of other nations. Even France, which long dominated European integration, must submit to Berlin’s strictures now that it must fear for its international credit rating. How did this happen? The anticipation of the European catastrophe has already fundamentally changed the European landscape of power. It is giving birth to a political monster: a German Europe. Germany did not seek this leadership position - rather, it is a perfect illustration of the law of unintended consequences. The invention and implementation of the euro was the price demanded by France in order to pin Germany down to a European Monetary Union in the context of German unification. It was a quid pro quo for binding a united Germany into a more integrated Europe in which France would continue to play the leading role. But the precise opposite has happened. Economically the euro turned out to be very good for Germany, and with the euro crisis Chancellor Angela Merkel became the informal Queen of Europe. The new grammar of power reflects the difference between creditor and debtor countries; it is not a military but an economic logic. Its ideological foundation is ‘German euro nationalism’ - that is, an extended European version of the Deutschmark nationalism that underpinned German identity after the Second World War. In this way the German model of stability is being surreptitiously elevated into the guiding idea for Europe. The Europe we have now will not be able to survive in the risk-laden storms of the globalized world. The EU has to be more than a grim marriage sustained by the fear of the chaos that would be caused by its breakdown. It has to be built on something more positive: a vision of rebuilding Europe bottom-up, creating a Europe of the citizen. There is no better way to reinvigorate Europe than through the coming together of ordinary Europeans acting on their own behalf.

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THE “TWENTY-SOMETHING” YEARS of emerging adulthood are increasingly recognized as a distinctive but puzzling era in the human life span. In this tenth anniversary revised edition of her 2001 classic, Sharon Daloz Parks, a pioneering voice in young adult development theory, builds on the foundation she established over two decades ago in The Critical Years, in which she recognized this significant stage in the human life span and underscored the role of mentors in the lives of young adults. The emerging adult years constitute a new challenge to individuals, institutions, and cultures. It matters whether emerging adults move through the twenty-something decade on default settings or are well prepared for citizenship and leadership. Focusing on critical features of human development—transformations in thinking, feeling, and networks of belonging—Parks describes the potential and vulnerability of emerging adults and shows how mentors and mentoring environments can provide access to big-enough questions and inspire dreams worthy of engagement with a challenging and complex world. Parks casts the emerging adult years within the task of making meaning in a dramatically changing world—a task that all human beings share. She helpfully recognizes “faith” as meaning-making in its most comprehensive dimensions, whether expressed in secular or religious terms, and how over time our meaning-making orients our sense of purpose, moral stance, and competence. This tenth-anniversary revised edition of Big Questions, Worthy Dreams is written for faculty and administrators in higher and professional education, supervisors in workplace settings, community leaders, parents, and for all who are open to deepening their understanding of emerging adult lives. This updated edition addresses recent issues and events, including (among others) violence in our culture, mixed spirituality and religious identities, social media and networking, the economic crisis, changing racial identity, cultural shifts, and other forces shaping the narrative of young adulthood today.

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Helping Sophomores Succeed offers an in-depth, comprehensive understanding of the common challenges that arise in a student's second year of college. Sponsored by the University of South Carolina's National Resource Center for The First-Year Experience® and Students in Transition, this groundbreaking book offers an examination of second-year student success and satisfaction using both quantitative and qualitative measures from national research findings. Helping Sophomores Succeed serves as a foundation for designing programs and services for the second-year student population that will help to promote retention, academic and career development, and personal transition and growth. Praise for Helping Sophomores Succeed "Lost, lonely, stressed, pressured, unsupported, frequently indecisive, and invisible, many sophomores fall off the radar of campus educators at a time when they may most be seeking purpose, meaning, direction, intellectual challenge, and intellectual capacity building. The fine scholars who focused educators on the first-year and senior transitions have done it again?a magnificent book to focus on the sophomore year!" ?Susan R. Komives, College Student Personnel Program, University of Maryland "For years, student-centered institutions have front-loaded resources to promote student success in the first college year. This volume is rich with instructive ideas for how to sustain this important work in the second year of college." ?George D. Kuh, Chancellor's Professor and director, Indiana University Center for Postsecondary Research "A pioneering work, this brilliant text explores in practical and meaningful ways the all but neglected sophomore-year experience, when students face critical choices about their major, their profession, their life purpose." ?Betty L. Siegel, president emeritus, Kennesaw State University? "All members of the campus community?faculty, student affairs educators, staff, and students?will benefit from learning about the unique challenges of the second college year. The book provides research and best practices to help educators and students craft an integrated, comprehensive approach to helping second-year students succeed." ?Marcia Baxter Magolda, distinguished professor, Educational Leadership, Miami University The National Resource Center for The First-Year Experience® and Students in Transition supports and advances efforts to improve student learning and transitions into and through higher education by providing opportunities for the exchange of practical, theory-based information and ideas.

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Action Learning is based on the simple idea that leaders and managers learn best by working together in a group, helping each other find solutions to real work problems through discussions. Facilitating Action Learning is a clear, concise and straightforward guide to this well-established leadership and management development technique.The role of the facilitator is to provide guidance in the action facilitation process. In this practical guide, Mike Pedler and Christine Abbott present a new threefold model of the facilitator's role - as initiator, set adviser and facilitator of organizational learning.Supported by many real life cases and practical examples, this superbly practical book shows you how - as a manager, business coach, trainer or facilitator - you can add to your repertoire of skills and abilities, and enhance your effectiveness as a leader and developer.Suitable as the course text for ILM Level 5 and 7 qualifications in Action Learning Facilitation."A 'must read' book providing a very practical method and approach for all those interested and passionate about helping people help themselves, and in optimizing Action Learning."Dr Yury Boshyk, Chairman, The Global Executive Learning Network, and the Annual Global Forum on Executive Development and Business Driven Action Learning, Canada"This book best reflects my lived experience of integrating learning and change in a large complex organisation; reading it was like coming home!"Mandy Chivers, Assistant Chief Executive, Mersey Care NHS Trust, UK"This is a superb, well-crafted book. The balance it achieves between conveying the spirit of action learning while providing concrete and practical tools is exemplary."Bob Dick, independent scholar, Australia"With this book, Christine and Mike have brought a significant maturity to the field of action learning. This book will go some way in helping action learning advisors improve their craft. An important contribution."Professor Jeff Gold, Leeds Business School, UK"Pedler and Abbott have done a masterful job in presenting and analyzing the wide array of roles and responsibilities that one can undertake in facilitating action learning groups."Michael Marquardt, President, World Institute for Action Learning, USA"Pedler and Abbot pack lifetimes of experience into this book - which shine through in the depth, breadth, and practicality of its coverage. Reflective tools accompany the reader throughout to help practitioners develop their own thinking and practice of Action Learning. This is a must-have for both practitioner and scholar resource libraries!"Victoria J. Marsick, Professor, Columbia University, Teachers College, New York, USA"The authors have written a book that is engaging, inspiring and practical - a book to make you think also about learning relationships as constructionist practice; which they put forth as the correct approach and warn against action learning for power, influence and dominance."Paul Olson"This is an extremely significant contribution to understanding and developing practices in action learning. It will add value, provide direction and stimulate practitioners and academics in equal measure."Brian Milsom, University of Hull, UK

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As urban growth outstrips water supplies, how can the global challenge of providing "liquid gold" be met? Mixing history and policy analysis, Steven Erie tells the compelling story of the Metropolitan Water District of Southern California (MWD)—one of the world's largest and most important public water agencies—and its role in building the world's 8th largest economy in a semi-desert. No tawdry tale of secret backroom conspiracies—as depicted in the famed film noir Chinatown—this fresh telling concerns an unheralded regional institution, its entrepreneurial public leadership, and pioneering policymaking. Using untapped primary sources, the author re-examines this great regional experiment from its obscure 1920s-era origins, through the Colorado River Aqueduct and State Water Projects, to today's daunting mission of drought management, water quality, environmental stewardship, and post-9/11 supply security. A key focus is MWD's navigation of recent epic water battles: San Diego's combative quest for water independence from MWD and L.A.; lingering conflicts over the Colorado River and northern California's fragile Bay-Delta ecosystem; and the myriad challenges posed by water markets, privatization, and water transfers. Facing unprecedented challenges, MWD is devising innovative formulas to sustain this improbable desert civilization. Beyond Chinatown concludes by considering MWD's Integrated Resources Plan as a global model for water-resources planning and management, water supply diversification and reliability, affordability, and environmental sustainability. Chinatown's seductive mythologies have obscured MWD's authentic, instructive history and lessons. Praise for Steve Erie's previous book, Globalizing L.A.: "This book is a must-read for anyone interested in the politics of Western cities, the politics of urban development, and especially the future politics of cities that are likely to be contenders in the increasingly competitive arena of global trade. . . . Erie's analysis will forever direct us to look first at certain public agencies to begin to understand larger patterns of economic growth in any metropolitan area."—Journal of Urban Affairs "[A] fascinating history of the Los Angeles region's great assets and the forces that drove their development. . . . One hundred years ago, it was improbable that the Los Angeles region would become the 10th largest economy in the world. In Globalizing L.A., Erie explains how that happened and then, fingers crossed, offers lessons on how California's largest and most diverse city and region can keep playing a leading role."—Los Angeles Times "Referencing an impressive body of recent academic research, Erie argues that world-class seaport and airport facilities confer substantial economic advantages and more facilitating links between local businesses and the global economy."—The Sacramento Bee "Erie has built a potent political-economy of urban development that recognizes the crucial role of the public sector in mediating globalizing processes . . . and this is a valuable lesson for academics, dockworkers, community developers, and environmental activists alike."—Economic Geography

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In this groundbreaking study, international relations scholar Hicham Tohme offers a critique of current academic, scholarly, and public understandings of Russia’s geostrategic outlook through the lens of the ongoing Syrian crisis. This critique is based on a reassessment of four key concepts that shape our knowledge of Russia’s foreign policy. First, the Westphalian state system is an inadequate a point of reference when applied to a country that still perceives itself and behaves as an empire. Second, justifying aggressive foreign policy as a counterweight to a perceived deficiency in the legitimacy of Russian President Vladimir Putin’s leadership oversimplifies Russian political culture and public values, which do not overlap with Western norms and institutions. Third, analysis of Russian foreign policy, as well as of Russia’s global role, remains restricted to what can be best described as a ‘post-Cold War framework’, a static image of global history for the past thirty years. Finally, most geopolitical and foreign affairs analyses focus on diplomatic and foreign policy rhetoric, rather than foreign policy praxis, as the primary data on which to draw conclusions.Offering an alternate explanation, this study examines Russia’s intervention in the Syrian crisis to reveal practices that have come to characterize its global strategy and outlook for the past decade. As such, Russian policy in Syria will be presented as part of a praxis that can describe many facets of Russian global disposition. This clearly places geopolitical practices, not rhetoric, at the heart of the analysis.Further, this book relies on the concept of habitus to explain how these practices inhere in a long tradition of Russian behavior, advancing the notion that they must be understood as part of a historical continuum of Russia’s political culture, mainly when it comes to its perception of its neighbors. By adopting a non-Westphalian framework and escaping the epistemological and methodological foundations of traditional foreign policy analysis, this book seeks to answer two key questions: How can we best describe Russia’s geostrategic predispositions? And how can we understand Russia’s involvement in the Syrian crisis in light of this analysis?

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THE NEW YORK TIMES BESTSELLERAmerica is suffering from PTSD. The Reckoning diagnoses its core causes and helps begin the healing process.For four years, Donald J Trump inflicted an onslaught of overlapping and interconnected traumas upon the American people, targeting anyone he perceived as being an 'other' or an enemy. Women were discounted and derided, the sick were dismissed as weak and unworthy of help, immigrants and minorities were demonised and discriminated against and money was elevated above all else. In short, he transformed America into a macro version of his malignantly dysfunctional family.How can Americans make sense of the degree to which their institutions and leaders have let them down? How can they negotiate a world in which all sense of safety and justice seems to have been destroyed? How can they - as individuals and as a nation - confront, process and overcome this loss of trust and the ways they have been forever altered by chaos, division and cruelty? And when the dust finally settles, how can they begin to heal, in the midst of ongoing health and economic crises and the greatest political divide since the Civil War?Mary L Trump is uniquely positioned to answer these difficult questions. She holds a PhD in clinical psychology specialising in trauma, has herself been diagnosed with post-traumatic stress disorder and happens to be Donald J Trump's only niece. In The Reckoning, she applies her unique expertise to the task of helping Americans confront an all-encompassing trauma, one that has taken an immense toll on their nation's health and well-being.A new leader alone cannot fix the situation. Donald J Trump is only the latest symptom of a disease that has existed within the body politic since America's inception - from the original sin of slavery through its population's unceasing, organised commitment to inequality. An enormous amount of healing must be done to rebuild the lives of Americans, their faith in leadership and their hope for their nation. It starts with The Reckoning.

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Help teachers listen, learn, and lead for powerful school reform! Teacher insight and experience is a powerful yet underutilized resource in education, especially in these days of the new ESSA. Help teachers find their voice and positively influence their school’s learning environment with this inspiring guide. Student aspirations pioneer, Russell Quaglia, helps you expertly facilitate the process. Using the author’s three-part School Voice Model, you’ll discover in-depth action steps to help you incorporate teacher voice that has to be heard to sustain change. With Quaglia and Lande’s clear, step-by-step guidance, teacher interviews, reflections, and expert research, you’ll help teachers: Work collaboratively for school change Inspire and positively affect education stakeholders Effectively express themselves Build self-worth and realize their potential Increase engagement and define a sense of purpose Amplify their voice via technology Bolster teacher leadership and improve retention, innovation, professional development, and student achievement with this breakthrough guide! "In this innovative book, Russell Quaglia and Lisa Lande sets out how we can change that and how the voice of teachers can serve to systematically advance the knowledge-base of the profession and establish opportunities for exchange, collaboration and support. In today’s world, even the best Minister of Education can no longer solve the challenges of millions of teachers. But if we can capitalise on the expertise of millions of teachers, we can create the world’s best school system." Andreas Schleicher OECD "Quaglia and Lande have produced a treasure trove of new and high leverage ideas. Teachers Voice contains two powerful messages. One is that teacher voice contains the seeds of widespread transformation of learning. The other main message, alas, is that teacher voice is vastly under utilized---and teachers know it! This book is a call and guide to action to leverage a resource that is under our noses. Read it and act." Michael Fullan, Professor Emeritus University of Toronto "Teaching and fishing? Only a couple very imaginative educators would pair these two topics in a book. But that is just what Russell Quaglia and Lisa Lande have done, and that is just what they are—imaginative, optimistic, and deep-thinking educators. Their triadic epigram—Listen, Learn, Lead—would have saved many a frustrated school administrator who thought they should start with ′lead.′ This book is chock-full of sound advice, practical ideas, and voices of teachers, all describing how teachers work together and communicate with each other, with students, and with parents. Who, other than teachers, deserves a more prominent, yes central, role in any discussion of how schools improve. This is a delightful read that makes a less-imaginative educator want to get up in the morning and go to work. Or go fishing." Dr. Sam Redding, Executive Director Academic Development Institute

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Become more culturally competent in an increasingly diverse world Recent years have seen dramatic changes to several institutions worldwide. Our increasingly interconnected, digitized, and globalized world presents immense opportunities and unique challenges. Modern businesses and schools interact with individuals and organizations from a diverse range of cultural and national backgrounds—increasing the likelihood for miscommunication, errors in strategy, and unintended consequences in the process. This has also spilled into our daily lives and the way we consume information today. Understanding how to navigate these and other pitfalls requires adaptability, nuanced cross-cultural communication, and effective conflict resolution. Use Your Difference to Make a Difference provides readers with a skills-based, actionable plan that transforms differences into agents of inclusiveness, connection, and mutual understanding. This innovative and timely guide illustrates how to leverage differences to move beyond unconscious biases, manage a culturally-diverse workplace, create an environment for more tolerant schooling environments, more trusted media, communicate across borders, find and retain diverse talent, and bridge the gap between working locally and expanding globally. Expert guidance on a comprehensive range of topics—teamwork, leadership styles, information sharing, delegation, supervision, giving and receiving feedback, coaching and motivation, recruiting, managing suppliers and customers, and more—helps you manage the essential aspects of international relationships and cultural awareness. This valuable resource contains the indispensable knowledge required to: Develop self-awareness needed to be a cross-cultural communicator Develop content, messaging techniques, marketing plans, and business strategies that translate across cultural borders Help your employees to better understand and collaborate with clients and colleagues from different backgrounds Help teachers build safe environments for students to be themselves Strengthen cross-cultural competencies in yourself, your team, and your entire organization Understand the cultural, economic, and political factors surrounding our world Use Your Difference to Make a Difference is a must-have resource for any educator, parent, leader, manager, or team member of an organization that interacts with co-workers and customers from diverse cultural backgrounds.

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'Powerful and profound.' - Matthew Syed'Anyone interested in motivation should read this book and think deeply.’ - Margaret Heffernan ***Selected as one of the Financial Times's Best Business Books of 2020******THE PEOPLE' BOOK PRIZE 2022/23 SHORTLISTED TITLE***In this fascinating examination of our widespread obsession with winning, Cath Bishop draws on her personal experience of high-performance environments to trace the idea of winning through history, language and thought to explore how it has come to be a defining concept in fields from sport to business, from politics to education. Faced with the challenges and opportunities of the 21st century, Cath offers a new, broader approach – The Long Win. Cath competed as a rower at three Olympic Games, becoming the first British woman to win the World Championships and an Olympic medal in the coxless pairs event. As a senior diplomat, Cath worked on policy and negotiations, specializing in stabilization policy for conflict-affected parts of the world. In business, Cath has acted as a coach and consultant, advising on team and leadership development and organizational culture, and teaches on the Executive Education Faculty at the Judge Business School, Cambridge University.In this book she brings that extraordinary mix of experience to examine what winning has come to mean to society and to us as individuals and offers a fresh perspective on how we might redefine success – personal and professional - for the longer-term.‘Looking at life from a different point of view is a rare skill. Built on in-depth research and broad experience as well as original thought, this book will change your outlook on everything.’ - Clare Balding OBE‘This book is so relevant, timely and exciting for any person or organization wanting to investigate what success means to them. It couldn’t be a more relevant book right now and Cath’s exceptional ability in so many areas of life make it a gripping read with a lot of key takeaways whatever your area of interest. I wish every leader could immediately read this book as the world would be a better place if they did!’ - Goldie Sayers, Olympic Medallist in the Javelin, Coach‘I love this book. It is a must-read for educators, business executives, policy makers, politicians and indeed anyone who wants to understand why we need a new narrative around winning and success. We need a lot more Long-Win Thinking in our homes, businesses and institutions and Cath’s book is the place to go to find out why – and how we get there.’ - Dame Helena Morrissey

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At the time of his death in 1925, William Jennings Bryan was, as Henry Steele Commager wrote, "the most representative American of his time." To understand Bryan is to understand the United States on the cusp of modernity as regionalism declined, national political and economic institutions expanded, and the urban way of life began to eclipse the rural. Bryan's time, as today, was one of profound transition and tumult in the United States. The late nineteenth century and early twentieth century saw significant changes in economic, social, and political life which were to result in the modern nation we now recognize. At such a time Americans looked for moral leadership and yet there was no consensus about right and wrong in private or public life. In this uncertain era, Bryan stood forth as a political, moral, and economic reformer and sounded his trumpet for the values of the common man and woman as he so uncertainly understood them. As Gerald Leinwand skillfully shows, the true Bryan is not the caricature we have substituted for the man—the quixotic presidential candidate or the rural bumpkin who tried to match wits with Clarence Darrow on the matter of whether humans were descended from apes. In this important new study of Bryan's life, we find a reformer and politician of compelling power who stood at the center of American political life for thirty years. A Christian fundamentalist and a populist, Bryan was a lively mixture of Protestant revivalism and Jacksonian democracy—rural in upbringing, western in sentiment, and often a disappointed outsider to the political establishment. Best known for his fiery monetary policy crusade against the gold standard, Bryan also favored women's suffrage, direct election of U.S. Senators, and government regulation of railroads. He was a populist whose death left the socialist Eugene V. Debbs unmoved and a conservative whose name was anathema to early twentieth century plutocrats. At the time of his death, no man in public life had more devoted followers and none had more political enemies than William Jennings Bryan. How could a man who was wrong so many times, and who voiced such disharmonious opinions, dominate American life for nearly three decades? In this engaging narrative, Leinwand takes a fresh look at William Jennings Bryan, his character, and his mental, spiritual, and intellectual development. The variety of views about Bryan and the uncertainty of Bryan's own accomplishments as a politician are, as Leinwand demonstrates, reflected in the larger tumult that was American society of the era. Leinwand also includes, in an epilogue, a discussion that has engaged the attention of scholars as to whether the Wizard of Oz was in effect an allegory for Bryan's failure in his campaign for silver.

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From the 1880s through the 1920s a motley collection of American scholars, soldiers of fortune, institutional bureaucrats, and financiers created the academic fields that give us our knowledge of the ancient Near East. Bruce Kuklick's new book begins with the story of the initial adventure of these determined investigators--a twelve-year dig near the Biblical Babylon, at Nippur, conducted at intervals from 1888 through 1900 and bankrolled by the Babylonian Exploration Fund. To unearth tens of thousands of cunneiform tablets, the leaders of this venture faced harsh living conditions in the desert and an academic war of each against all that was quickly begun at the site itself. As their knowledge increased, they risked their personal religious beliefs in the search for historical truth. Kuklick discusses their tribulations to illuminate two other contemporary developments: first, the maturation of the American university, particularly in contrast to its German counterpart; and second, the influence of religious-secular conflict on the ways in which Western scholarship appropriated or appreciated other cultures.The Nippur expedition spawned unseemly (and entertaining) fights among the University of Pennsylvania, Johns Hopkins, Yale, Harvard, and Chicago for leadership in the study of ancient Near East--not to mention disagreements with their own developing museums and an international scandal called the Hilprecht controversy. More significant than these quarrels was the concern for the meaning of history displayed in this period of Near Eastern scholarship. The field was linked to Biblical criticism and Judeo-Christian interests, and many of the orientalists originally possessed strong religious commitments--which some put aside as they struggled for objectivity. As recent critics have shown, "orientalism" was an example of the West's ability to appropriate the "other" for its own purposes. However, Kuklick's study demonstrates that the censure of orientalism hinges on modes of argumentation that scholars of the ancienet Near East helped to legitimate, and at no small cost to themselves.Bruce Kuklick is Killbrew Professor of History at the University of Pennsylvania. Among his books are To Every Thing a Season: Shibe Park and Urban Philadelphia, 1909-1976 (Princeton), Churchmen and Philosophers: Jonathan Edwards to John Dewey, and The Rise of American Philosophy: Cambridge Massachusetts, 1860-1930.Originally published in 1996.The Princeton Legacy Library uses the latest print-on-demand technology to again make available previously out-of-print books from the distinguished backlist of Princeton University Press. These editions preserve the original texts of these important books while presenting them in durable paperback and hardcover editions. The goal of the Princeton Legacy Library is to vastly increase access to the rich scholarly heritage found in the thousands of books published by Princeton University Press since its founding in 1905.

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The Times Book of the YearBBC History Magazine Book of the YearDaily Telegraph Book of the Year BOOK OF THE WEEK - The Times ‘The strength of this book lies in the cold realities it delivers. “The thirteen months of 1947-48,” writes Fenby, “provide trenchant examples of how realpolitik can serve a wider purpose if those in power know how to use it.” Crucible captures perfectly the urgency of the time…Read this book for the light it shines on a turbulent time; cherish it for the lessons it provides’ - Gerard DeGroot 'Looking back 70 years Jonathan Fenby argues convincingly that the period from 1947 to 1948 “really did change the world”. His book is an assured gallop across the terrain of contemporary history in this fateful year. The global devastation of the second world war had smashed longstanding institutions and bankrupted empires, leaving behind the kind of power vacuums that were major openings for change and chaos. Crucible swings from one region to the next in a fast-moving account of how local actors filled those vacuums, often with violence.’Mary Sarote, Financial TimesOne year shaped the world we know today. This is the page-turning story of the pivotal changes which were forged in the space of thirteen months of 1947-48 Two years after the end of the second conflict to engulf the world in twenty years, and the defeat of the Axis forces of Germany, Italy and Japan, this momentous time saw the unrolling of the Cold War between Joseph Stalin's Soviet Russia and the Western powers under the untried leadership of Harry Truman as America came to play a global role for the first time.The British Empire began its demise with the birth of the Indian and Pakistan republics with the flight of millions and wholesale slaughter as Vietnam, Indonesia and other colonies around the globe vied for freedom. 1948 also marked the creation of the state of Israel, the refugee flight of Palestinians and the first Arab-Israeli war as well as the victories of Communist armies that led to their final triumph in China, the coming of apartheid to South Africa, the division of Korea, major technological change and the rolling out of the welfare state against a backdrop of events that ensured the global order would never be the same again. This dynamic narrative spans the planet with overlapping epic episodes featuring such historic figures as Truman and Marshall, Stalin and Molotov, Attlee and Bevin, De Gaulle and Adenauer, Mao Zedong and Chiang Kai-shek, Nehru and Jinnah, Ben Gurion and the Arab leaders. Between them, they forged the path to our modern world.

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Which Book and Why is the definitive guide for teachers trying to achieve effective guided reading for children aged 4-7. This new edition is a vital resource helps teachers to choose the right book at the right time for young readers based on focused assessments and explains how guided reading fits with current theoretical understanding of how children learn. This New Edition has had an overall update of content, including the searchable databases in the supporting online resource, and includes a new section that explores how to provide the rest of the class with meaningful literacy activities while the teacher is focusing on a particular guided reading group.Each part - and, in the case of Part 2, each unit - of the book offers professional development and self-study activities for teachers - including student teachers, newly qualified teachers, and staff new to guided reading; resources for literacy subject coordinators; and resources for senior management and leadership teams to support the implementation of high-quality and effective guided reading lessons. This book: demonstrates how guided reading works in practice. outlines how practice may vary depending on the choice of text, teaching objectives and the needs of the child. provides guidance for school professional development sessions or self-study. contains a new section that explores how to provide the rest of the class with meaningful literacy activities while the teacher is focusing on a particular guided reading group. provides guidance for school subject leaders and senior managers. Which Book and Why includes a supporting online resource with: professional development sessions linked to each part (or unit). two fully searchable databases (one for decodable texts and one for banded texts) to support schools and teachers in choosing the most appropriate books at the right level for each group in a class. overviews of book schemes and series. information to support setting up a guided reading library for four- to seven-year-olds. supplementary professional development sessions, guidance and materials for assessing children and organising groups. sample lessons to accompany colour-banded books. book banding descriptors. Sue Bodman and Glen Franklin are Reading Recovery national leaders at the European Centre for Reading Recovery based at the Institute of Education, University of London.

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On September 1, 1939, the day World War II broke out in Europe, Gen. George Marshall was sworn in as chief of staff of the U.S. Army. Ten months later, Roosevelt appointed Henry Stimson secretary of war. For the next five years, from adjoining offices in the Pentagon, Marshall and Stimson headed the army machine that ground down the Axis. Theirs was one of the most consequential collaborations of the twentieth century. A dual biography of these two remarkable Americans, The Partnership tells the story of how they worked together to win World War II and reshape not only the United States, but the world.The general and the secretary traveled very different paths to power. Educated at Yale, where he was Skull and Bones, and at Harvard Law, Henry Stimson joined the Wall Street law firm of Elihu Root, future secretary of war and state himself, and married the descendant of a Founding Father. He went on to serve as secretary of war under Taft, governor-general of the Philippines, and secretary of state under Hoover. An internationalist Republican with a track record, Stimson ticked the boxes for FDR, who was in the middle of a reelection campaign at the time. Thirteen years younger, George Marshall graduated in the middle of his class from the Virginia Military Institute (not West Point), then began the standard, and very slow, climb up the army ranks. During World War I he performed brilliant staff work for General Pershing. After a string of postings, Marshall ended up in Washington in the 1930s and impressed FDR with his honesty, securing his appointment as chief of staff.Marshall and Stimson were two very different men who combined with a dazzling synergy to lead the American military effort in World War II, in roles that blended politics, diplomacy, and bureaucracy in addition to warfighting. They transformed an outdated, poorly equipped army into a modern fighting force of millions of men capable of fighting around the globe. They, and Marshall in particular, identified the soldiers, from Patton and Eisenhower to Bradley and McNair, best suited for high command. They helped develop worldwide strategy and logistics for battles like D-Day and the Bulge. They collaborated with Allies like Winston Churchill. They worked well with their cagey commander-in-chief. They planned for the postwar world. They made decisions, from the atomic bombs to the division of Europe, that would echo for decades. There were mistakes and disagreements, but the partnership of Marshall and Stimson was, all in all, a bravura performance, a master class in leadership and teamwork.In the tradition of group biographies like the classic The Wise Men, The Partnership shines a spotlight on two giants, telling the fascinating stories of each man, the dramatic story of their collaboration, and the epic story of the United States in World War II.

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Praise for Partners in Health "The combination of visionary leadership, knowledge, and superb timing makes this book a winner. Health care is evolving toward collaboration and integration, and this book is essential reading for anyone wishing to change the relationships between hospitals and physicians." —Donald W. Fisher, PhD, president and CEO, the American Medical Group Association "This book is a must-read for anyone committed to a high-performance health system. It spells out the practical steps that will move us toward an accessible, coordinated, patient-centered system of care. Its recommendations for payment and regulatory reform underscore the urgency of comprehensive health reform if the current misaligned incentives are to be changed to support those on the frontlines in providing the best care with prudent stewardship of resources." —Karen Davis, PhD, president, The Commonwealth Fund "Closer physician-hospital integration would lead to higher quality care at lower cost. Partners in Health is a masterful guide to past integration efforts, current models of success, and thoughtful recommendations for future progress." —Victor R. Fuchs, PhD, Henry J. Kaiser Jr. Professor Emeritus, Stanford University "The working relationship of hospitals and physicians must be restructured for the United States to achieve more efficient, accountable care. But addressing our urgent challenges can't wait for all hospitals and physicians to join highly structured systems. Thankfully, the authors offer steps that all the major stakeholders can take today to spur new models and start the flywheel of trust spinning at new speeds." —Richard Umbdenstock, president and CEO of the American Hospital Association "Transitioning U.S. health care from fragmentation to integration, in the context of a more rational payment system, is sure to be a long and tortuous journey. Partners in Health is a kind of Fodor's Guide to the voyage. No one committed to health reform should travel without it." —Susan Dentzer, editor-in-chief, Health Affairs

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As a facility manager, you're concerned with building quality into your operation but possibly unsure about how to go about it in a systematic way. Perhaps it's because a Total Quality Management program seems too imposing and costly for your department to undertake. Or maybe you're leery of certain aspects of such a concerted effort, like measuring quality or marketing facility services, because they've never been adequately explained to you. Possessing considerable backgrounds in facility management, Stormy Friday and Dave Cotts understand these uncertainties. In Quality Facility Management, they have pooled their knowledge and experience to develop a comprehensive resource that demystifies the quality movement and shows you how to apply the old-fashioned but enduring commonsense principles of quality management often overshadowed by TQM. Flecked with humor and written as if the authors were simply talking to you, this refreshing new book identifies the five major elements underpinning any effective quality facility management program and takes you step by step through each one in a detailed yet accessible way. Gradually, you learn how to put these elements all together and—by incorporating selected modern techniques—devise a program to meet your specific situation. With the help of real-world examples, checklists, and other how-to aids, Quality Facility Management reveals: Why customers must be the driving force behind your quality effort, how you can exceed customers' performance expectations, and how you can effectively recover from service mistakes How quality facility management has its roots in TQM, what constitutes the major aspects of a TQM program, and how you can implement quality facility management without a full-blown TQM program Which aspects of your operation need to be measured and evaluated, which measuring tools should be used, and how to get your customers involved in the measurement process How to develop a facility marketing plan that increases awareness of your services, improves your image as a provider, and acts as an "insurance policy" in retaining the support of senior management in the face of organizational upheaval How to engineer a program of continuous quality improvement by assuming a specific leadership role, empowering frontline staff, instituting effective customer service training, and partnering with vendors The final chapter provides a bounty of practical case histories of companies that are realizing quality facility management right now, including major organizations like Celestica, Bell Atlantic, Hewlett-Packard, and Lockheed. Here, you'll find ample evidence of quality tools and strategies at work—from interior preventive maintenance crews to staff productivity improvements, infrastructure planning teams to customer satisfaction programs. Indeed, whether you're in the public or private sector, in a large or small facility, part of an in-house organization or a contracted firm, Quality Facility Management enables you to plan, organize, staff, direct, and evaluate for quality, so that you maximize your department's responsiveness to customers and your value to top management. Quality facility management is the only way to do business. Here's the only way to do quality facility management. Facility managers want to answer the call for quality but many feel they don't have the resources or guidance to make it an essential feature of their operation. Total Quality Management programs require too much of them and various aspects of the quality effort, whether it's quality measurement or facility marketing, seem hard to carry out or even beside the point. Finally there's a sensible guide that enables you to build quality into your department simply by applying basic, old-fashioned quality principles and selected modern techniques—Quality Facility Management With the assistance of examples, checklists, and other handy tools, this invigorating resource reveals the five key aspects of quality facility management and shows you how to bring them all together to develop a program that fits your particular circumstances. Emphasizing why your customers are the driving force behind your quality efforts, Quality Facility Management helps you: Surpass customers' performance expectations and recover effectively from even the most damaging mistakes Provide quality facility management without implementing a formal TQM program Accurately measure critical aspects of your operation and act effectively on that feedback Devise a facility marketing plan that enhances your department's image with customers and top management Put a program of continuous quality improvement into effect through leadership, staff training and empowerment, vendor collaborations, and other proven means Packed with case studies of facility managers who are building quality into their operation, Friday and Cotts's Quality Facility Management illustrates how your quest for quality can dramatically upgrade customer and senior management satisfaction—without draining department resources.

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Push past resistance to discover and own new business territories Think Like a Futurist shows how to track changes, explore questions, and engage in new thinking that connects today's pressures with tomorrow's realities. Cecily Sommers shows how to apply long-term focus and strategies to needs as diverse as industry forecasts, innovation challenges, leadership development, or future-proofing a brand. By understanding intersecting potentials that one day may impact your organization, you can readily spot emerging trends and market shifts, uncovering opportunities on the horizon. Think Like a Futurist explores such questions as: Where will new markets emerge over the next 5-10-25 years? What will be the big issues of the day? How will lifestyle, social mores, and policy adapt? And what role do we play in that future? Offers a clear framework for thinking like a futurist, and direction for how to integrate it in high-pressure corporate environments Explains how the social, economic, and environmental crises of our time spring from just four constant and predictable forces Reveals the three dramatic disruptions on the horizon that should be a part of every strategic conversation Written by Cecily Sommers the Founder and President of The Push Institute, a non-profit think tank that tracks significant global trends and their implications for business, government, and non-profit. Filled with tools and models for a new world, this book should be required reading for strategists and innovators across disciplines. "Refreshing. A book that does not follow today’s push to be ‘innovative’ just to snag attention because of the current hot trending keyword. Matter of fact, Cecily Sommers’ book works to get us away from simply identifying and going for a ride on the latest trend(s) in our respective industries. Quite the contrary, rather than avoid a scientific or tactical discussion of trend identification, she works to give us the ability to go beyond trends and into the future. Cecily has drafted a book providing a nice blend of practical reality, philosophy, and practical execution. It speaks well to current discussions about how to drive ‘innovation’ or, better, creativity within your businesses—however large or small. All in, this is a book 254 pages long, including index, that is written at a practical level that, after closer study following an initial read-through, provides a methodology for anticipating the future and taking action to meet it. Provides a methodology for anticipating the future and taking action to meet it. Think Like a Futurist is a good read for anyone struggling with how to move their organization forward. Business leaders, product and program managers, service providers will all find the concepts Cecily introduces to be well laid-out with a reasonable amount of supporting content."—The source is a blog: http://jtpedersen.net/2012/11/15/what-ive-read-lately-think-like-a-futurist/

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A rich examination of the securitization of the everyday lives of the citizens of Cairo and how to build a more equitable urban orderUntil the year 2000, Cairo had been a model megacity, relatively crime free, safe, and public facing. It featured a thriving public culture and vibrant street life. In recent decades, however, the Egyptian state has accelerated a wholesale dismantlement of public education and public sector jobs and reversed the modest land reforms of the Nasser era. As a result, the vast majority of Cairo’s people have been forcibly deprived of their social rights, social goods, and educational capital.Eschewing the traditional focus on top-down regime and state security, the contributors to this volume, who represent a wide array of academics, activists, artists, and journalists, explore how repressive policies affect the everyday lives of citizens. They show the ways in which urban security crises are politically fashioned and do not emanate from the urban social fabric on their own: city crime, violence, and fear are created by specific means of extraction, production, and control.Another kind of city can live again. But how? By tackling a range of issues, including public health, transportation, labor safety, and housing and property distribution, Cairo Securitized unsettles simplistic binaries of thug and police, public versus private, and slum versus enclave, and proposes compelling new ways in which securitizing processes can be reversed, reengineered, and replaced with a participatory and equitable urban order.Contributors:Sara Soumaya Abed African Leadership Centre, Kings College London Zeinab Abul-Magd Oberlin College, USAMohamed Ahmed Political Scientist and historian, Cairo Egypt Rania Ahmed Independent Researcher, Cairo EgyptNicholas Simcik Arese University of Cambridge, UKAhmed Awadalla University of Strathclyde, Glasgow, UKAhmad Borham The American University in Cairo, Cairo EgyptMiguel A. Fuentes Carreño University of California, Santa Barbara, USARoberta Duffield Scholar on urbanism, public space, Cairo EgyptMomen El-Husseiny The American University in Cairo, Cairo EgyptMohamed Elmeshad SOAS, London UK Ifdal Elsaket Netherlands-Flemish Institute, Cairo Egypt Mohamed Elshahed Independent Writer and Curator, Mexico CityAmy Fallas University of California Santa Barbara, USATina Guirguis University of California, Santa Barbara, USAElena Habersky The American University in Cairo, Cairo EgyptHanan Hammad Texas Christian University, USAHatem Hassan Impact Justice, Pittsburgh, USAAmira Hetaba Federal Government of Lower Austria, AustriaDeena Khalil The American University in Cairo, Cairo EgyptOmnia Khalil City University of New York, USA Sabrina Lilleby University of Texas, Austin, USA Paul Miranda Nonviolent Peaceforce, South Mosul, IraqMostafa Mohie American University in Cairo, Cairo EgyptLaura Monfleur University François-Rabelais, Tours, FranceAya Nassar Royal Holloway, University of London, UKNora Noralla human rights researcher, Berlin, GermanyAly El Reggal Scuola Normale Superiore, Florence ItalyAfsaneh Rigot Harvard University, Cambridge USA Yahia Saleh Malmö University, SwedenBassem al-Samragy political analyst at the International Criminal Court, The Hague, The NetherlandsYahia Shawkat Technische Universität Berlin, Germany Maïa Sinno Géographie Cités Lab, CNRS / Sorbonne University, Paris FranceMark Westmoreland Leiden University, The Netherlands

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Deepen your understanding of how to adapt to international travellers' different needs and backgrounds. Harness the burgeoning levels of tourism and learn everything you need to engage travellers with your business and spending money. The modern traveller is complex, even more so in a post-pandemic world. International consumers are in search of memorable experiences that make them feel special and, ideally, share those experiences with others and bring those feelings home with them. While wanting to be more adventurous, they also want to make their trip safe and special while minimizing their impact on the environment. Leading Travel and Tourism Retail is an invaluable guide for any professional involved in the world of retail, including consumer brands, retailers, hospitality, landlords, politicians, airports, transportation and technology groups. Engaging and accessible, this book covers everything from assessing the competitive market situation to product adaptation, ESG, human talent management, accessing funding, political considerations, and the role of technology and data. It offers a unique glimpse behind the inner workings of some of the best-known brands in the world across airports, shopping malls, and city centre locations. Delivering invaluable insight through fascinating interviews from high-profile leaders, including the President of LVMH Retail Asia, the CEO of Harrods, the President of CHANEL Perfumes & Cosmetics worldwide, this is a must-have book for those who want to drive profits. LIST OF INTERVIEWS Sir Tony Blair, former British Prime Minister, UK Pierre-Hugues Schmit, Chief Commercial & Operations Officer at Vinci Airports Group, France Ravi Thakran, Group Chairman of LVMH Asia, Singapore Michael Ward, Managing Director of Harrods, UK Jacques Stern, CEO of Global Blue, Switzerland Vasiliki Petrou, CEO of Unilever Prestige, UK Andrea d'Avack, President of the CHANEL Foundation, France Pallak Seth, CEO of PDS Apparel Manufacturing, India Louis de Bourgoing, International Chairman of WHSmith, UK Jose-Antonio Lasanta, CEO of Prosegur Cash, Spain Dan Cockerell, former Vice President of Disney's Magic Kingdom, USA Tine Arentsen Willumsen, CEO of Above & Beyond Group, Founder of The Diversity Council, Denmark Paul Samuels, Executive Vice President of AEG Entertainment Group, UK Hugo Brady, Vice President of AEG Entertainment Group, UK Malik Fernando, Director of Dilmah Tea, MJF Hotels and Holdings, Sri Lanka Jonathan Chippindale, CEO of Holition Technologies, UK Ben Zifkin, President of Hubba, Canada Desirée Bollier, Chair and Chief Merchant of Value Retail, UK Stewart Wingate, CEO of London Gatwick Airport, UK Craig Robins, Founder and Owner of Miami Design District Development, USA Taylor Safford, President and CEO of Pier 39, San Francisco, USA Frances O'Grady, Secretary General of the Trades Union Congress, UK Christine Comaford, business and leadership coach Baroness Nicky Morgan former Secretary of State for Digital, Culture, Media, and Sport, UK Professor Ian Woodward at INSEAD, Singapore Professor Steve Jarding, Harvard University, USA Lesley Batchelor OBE, Director General of The Institute for Export & International Trade, UK Jason Holt, Chair of the Apprenticeship Ambassador Network, Chairman of Holts Group, UK Julia Simpson, President & CEO of World Travel & Tourism Council (WTTC)

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With Peter Drucker's five essential questions and the help of five of today's thought leaders, this little book will challenge readers to take a close look at the very heart of their organizations and what drives them. A tool for self-assessment and transformation, answering these five questions will fundamentally change the way you work, helping you lead your organization to an exceptional level of performance. Peter Drucker's five questions are: What is our Mission? with Jim Collins Who is our Customer? with Phil Kotler What does the Customer Value? with Jim Kouzes What are our Results? with Judith Rodin What is our Plan? with V. Kasturi Rangan These essential questions, grounded in Peter Drucker's theories of management, will take readers on a exploration of organizational and personal self-discovery, giving them a means to assess how to be--how to develop quality, character, mind-set, values and courage. The questions lead to action. By asking these questions, readers can focus on why they are doing what they are doing in their work, and how to do it better. Designed for today's busy professionals, this brief, clear and accessible book will challenge readers to ask these provocative questions and it will stimulate spirited discussions and action within any organization, inspiring positive change and new levels of excellence, helping all to envision the future of theirs' or any organization.

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