Search results for ""BIS Publishers B.V.""

Get a deeper understanding of the brilliance and limitations of AI, our added human value on creativity and the future of work in the creative industry. The creative industry is rapidly evolving due to the rise of artificial intelligence. Some fear that the increase in machine-learning technologies could end human creativity. Seema Sharma, a renowned creative director at one of the world's largest independent communication agencies, believes the future of the creative industry lies in collaboration between human creators and machines. The book "The New Creatives," which Sharma co-authored with Artificial Intelligence, offers a ground-breaking exploration of the changes to come. The authors examine the skills, processes, and work ethics that AI will affect and discuss the emotional and economic value of creativity in this new landscape. They explore the potential disappearance of certain jobs, the changing dynamics of client relationships and discuss the currency of creativity in the age of AI. The book also sheds light on new roles emerging in the industry and elaborates on the new formats that will become necessary. - Discover how artificial intelligence will impact the creative industry, and its craft, with all of its complexities involved. - Aimed at creative makers within the creative industry. - Written in co-collaboration with AI.

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Introducing the Instant Innovation Cards-an efficient way to incorporate Design Thinking into your everyday work life. Forget about those lengthy meetings, instead, pick a card that fits the moment, and you're ready to uncover fresh insights within seconds. These cards are designed to assist leaders and team members gain new perspectives in complex situations while fostering empathy for users, teams, and stakeholders. By viewing challenges from various angles, it becomes easier to make informed decisions, communicate effectively, reduce friction, and achieve the desired outcomes effortlessly. This toolkit is based on behavioural and technological insights and has been tested and developed alongside a transformative design and innovation practice. Instant Innovation Cards are quicker and more intuitive than traditional methods, making it easy for readers to find inspiration and take decisive action. - A quick and efficient way to incorporate Design Thinking into your work life. - Gain new perspectives and foster empathy - Enhance problem-solving, decision-making, and communication processes in the workplace. Simply pick a card that fits the moment and find new insights in seconds.

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Judah Armani's 'Society Driven Design' offers transformative insights on using design for social change, drawing from his extensive experience in working with marginalized communities.

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A hands-on guide for using research, experimentation and testing for new products; from idea through to post-launch. You want to make products that matter. Products that strike a chord with your target audience. To do that, you will need to connect with customers and users to get their feedback. Sounds easy enough, but figuring out the right research methods for product development can be complex. That's where this book comes in. "Make Products That Matter" helps you navigate the entire product lifecycle, considering everything from organisational growth, popular frameworks like lean start-up, product-market fit, design thinking, and innovation. It's a practical guide explaining which research methods work best at different product lifecycle stages. Additionally, it provides insights on how to maintain and apply these insights effectively.- Get the tools you need to build innovative products and toolkits- Learn how to keep insights and research at the forefront of product development- Your go-to reference, guiding you from ideation to post-launch.

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Let everyone's voice be truly heard in the co-design process! Societal challenges are urgent and affect everyone, including politicians, citizens, government officials, business professionals, NGOs, designers and researchers. Understanding and addressing these challenges is difficult because no single stakeholder or organisation is solely responsible. Everything is interconnected and constantly changing, resulting in challenges being neglected and stakeholders being unable or unwilling to make important decisions. The Co-Design Canvas is a practical and user-friendly tool that supports flexible planning, conducting, and evaluating of co-design processes for multi-stakeholder coalitions and facilitators. It encourages coalitions to discuss and consider eight co-design variables. The accompanying manual helps people find common ground and align their perspectives. - Discover how to facilitate open and transparent dialogue. - A useful tool for initiating, planning, conducting and assessing collaborations. - Learn about inclusivity and effective collaboration in addressing societal challenges.

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The Impact Plan is a detailed decision-making framework that guides students and creative professionals to quickly assess the future impact of their creative projects. While formulated with designers in mind, the method elaborated within this book will help professionals cycle through potential contexts and project influences in order to determine the impact in an economic, social, and even humanitarian way. Moving through the fundamentals of strategic decision-making and impact-centered thinking, The Impact Plan gives the reader a framework for planning and prioritising project-based activities and experiences. Structured over four main sections which follow 'The Hero's Journey', touching on introducing the journey, explaining adversities, deploying the tool, and reflection, moving through this framework will help drive the user sharpen the craft of thinking.

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Inspired by the format of Frequently Asked Questions, SWIPE presents questions about the smartphone that users might (not) have frequently asked themselves. In order to reflect the endlessly diverse and dynamic content users daily swipe for on their smartphone, these questions are not followed by single sentences, but by image collections consisting of Internet-found visuals. Contemporary writers and artists help you embrace your newly acquired knowledge by guiding you through reflective visions of the age of the smartphone.In SWIPE you will encounter five categories that offer guidance. SURVIVAL speaks about how the smartphone helps users survive, and whether it itself will survive. SENSE OF SELF reflects on how the user's being is constructed by the smartphone, and vice versa. HABITS focuses on the user's daily use of the smartphone, and how its constant presence shapes daily life. RESOURCES speaks about how nature and users give power to the smartphone. And lastly, EXISTENTIAL CRISIS reflects on how the smartphone is used to escape the anxieties of real-life.

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* BOOST CREATIVITY with this deck of 60 dual-sided, illustrated cards* TWO GAMES IN ONE for endless fun* CREATE different geometric shapes with unique card patterns* STIMULATE YOUR IMAGINATION while playing a traditional memory game or by creating a large geometric pattern with the backside of the cards* GIVE THIS EXCITING GIFT of design and mental exercise that is fun for all ages

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In life and business, change is the only constant. Read Dragon Tactics and learn how to thrive in uncertainty! In business, change is the only constant. Dragon Tactics demonstrates that Chinese entrepreneurs know how to thrive in uncertainty. The book contains many lessons for Western leaders to learn how to ride the wave of change. Global conflicts, environmental challenges and rapid digitization are just some of the unpredictable factors that are putting increasing strain on traditional business models. Chinese entrepreneurs know how to thrive in uncertainty: they have grown their business in an environment that has taught them to adapt often, thrive in chaos and overcome constant challenges of uncertainty. * Learn how to better navigate an increasingly uncertain and volatile world far beyond China's borders.* Masters skills that are rooted in China's four-thousand-year-old history and culture.* Read about management methods that borrow as much from Confucianism as from new technologies.* Written by business experts and China veterans Aldo Spaanjaars and Sandrine Zerbib.

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Advertising is far more than a 30-second commercial on TV. It's everything you do to lure people into different behaviours, into other perspectives, or different options. You're advertising all day long. For yourself, your company or brand. Your NGO, political party or school. Your neighbourhood, city or country. In every conceivable way. By telling stories. Or twisting the facts. By making some things seem more attractive and others uglier. By sketching out an alternative. By stimulating people or discouraging them. And the nice thing about advertising is that everyone does it. But only a few are any good at it (just look around you).This book is for anyone who wants to learn how to seduce. A loved one, a colleague, a client or, indeed, a large group of people. And, once you've read this book, you won't have to be an advertiser to do it.

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Type Tricks: User Design is a dissemination of the author's research into typeface legibility. What to consider when choosing fonts in difficult reading situations including signage, small point sizes, glance-like reading or scanning? But also what to look out for when designing for struggling readers, for example people with low-vision, elderly, children and people with dyslexia. This kind of research is normally communicated in scientific papers, which takes a long time to read and understand. In this book, all findings are presented in an illustrative and easily accessible way. The book has a small amount of text and lots of illustrations presenting more than 140 tips from evidence-based research.

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Another two-hour brainstorm with your team, and you are left feeling drained: nothing really useful came out of it. It feels like a waste of time. Why is it that so many meetings are not effective? We need to start working with a type of leadership that empowers from the bottom up instead of top-down: facilitation. In Captains of Leadership you will learn the secrets of facilitative leadership, which will allow you to bring co-creation to another level. No more wasting time during team meetings, learn how to make every shared moment count. Alwin Put outlines a three-part approach in which he explains how to get the best and most out of people by working together. This book is your guide to become a facilitative leader, in other words: a Captain of Leadership. The three parts discuss (1) why it is worth the effort to develop yourself as a facilitator, (2) how to learn to work with the holy trinity of facilitation (guide, conduct and catalyse), and (3) how to keep the right frame of mind and a high energy level to get the most out of your crew. Captains of Leadership combines elements of business, creativity and self-awareness. It is an essential tool for anyone who believes in co-creation. It is both hands-on and inspiring. Become a Captain of Leadership: with facilitation, anyone can step up and be a leader.

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Design Things That Make Sense is the first and complete guide to designing technology-based products and services. It answers questions like: Why do so many new tech products fail? What accelerates technology adoption? How do you design products that make sense? Deborah Nas transformed the knowledge she gained in her 25 years of experience as a designer, professor, and thought leader in technology-based innovation into practical design strategies. These design strategies will guide you in developing successful new products and improving existing products. They will help you design products and services whose technological benefits far outweigh their potential drawbacks. In other words, it will help you to "Design Things That Make Sense" for your future customers; products people will love to use and will continue using. Product owners, product managers, and innovation managers can utilize this book to help their teams become better innovators. It can help start-up founders improve their value propositions and speed up adoption of their products. It can enable design professionals to fast track their design process. Design students can use it as a reference manual in their design projects and design tutors can use it to boost their students' design knowledge. The book comes with a free online toolkit designed for teamwork, workshops and co-creation sessions. Design Things That Make Sense is a hands-on book that will help you develop great ideas into successful products.

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When everything is destined to be designed, design disappears into the everyday. We simply do not see it anymore because it is everywhere. This is the vanishing act of design. At this moment, design registers its redundancy: our products, environments and services have been comprehensively improved. Everything has been designed to perfection and is under a permanent upgrade regime. Within such a paradigm, design is taken over by the capitalist logic of reproduction. But this does not come without conflicts, struggles and tensions. The most obvious of these, is that design is constantly being replaced. Our dispense culture prompts a yearning for longevity. The compulsion to delete brings alive a desire to retrieve objects, ideas and experiences that refuse to become obsolete. Society is growing more aware of sustainability and alert to the depletion of this world. For the ambitious designer, it is time to take the next step: designing the future with a more holistic consideration and approach. The book is a critical look at the design world with its various design disciplines and how these have developed in the past 10 years. Made in China, Designed in California, Criticised in Europe is for professional designers that care about design, the environment and how we live.

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Knowing your users stimulates your imagination and helps you create more exciting and effective design solutions. But there is a problem: the normal conception of 'the user' is incomplete and based on outdated notions. These notions of simple, direct relationships between people and products are no longer valid in today's complex, technologically interconnected world. This fun and practical book with a set of cards will change the way readers think about users.Rethinking Users introduces a radical new approach that questions some of our most fundamental ideas about the nature of user experience. It points to new opportunities to create products and services that help users in new ways. The book includes a deck of user archetype cards and step-by-step team activities for unlocking new user-centered thinking and design inspiration. For designers, design researchers, strategists, innovators, product managers, and entrepreneurs in almost any field.

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Offline Matters is a handbook for anybody experiencing digital overload in their lives and creative work."For any creative who has had to cater to corporate dimwits in order support their art, here's a terrific guide to bringing your best work into the commercial sphere without selling out or compromising your craft. This is a book about how to break free from the data-driven expectations of your client's spreadsheet, and retrieve the true novelty that makes you valuable in the first place." - Douglas Rushkoff, author of Team Human"Offline Matters is a much needed take-down of the whole 'cult of creativity' from the inside. This rattle gun attack on the perniciousness of the creative digital work will leave you aghast and amused in equal measure." - Oli Mould, author of Against CreativityWhen did creative work become so boring?How did 'digital-first' come to dominate everything?...and why is nobody talking about it?Part insider exposé, part worker-manual, this book is for any creative seeking help on: Navigating the possibility of offline alternatives Countering overwork culture, exploitation, and dulled-down ideas Recovering what you loved about your creative calling ...away from the confines of our screens. We are dreaming of offline. Not as a romanticised past, a punishment, a quick detox, or a WiFi-free café. Offline is not a lifestyle. It's a space of opportunity.By the end of Offline Matters, you'll have a new perspective on the dry digitality that defines creative work today - and a set of strategies for going beyond it.

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Make creative connections and have fun. This simple memory game is made of sets of visual connections. The idea is simple and based on the theory that by enhancing your ability to see connections, you can enhance your creativity. Find two matching cards that are visually connected. This new version of the well-known family game is useful for training both the power of memory and your ability to make creative connections. The photographs on the cards are observational art photos that helps the players see things in new and unexpected ways. Hours of fun and inspiration. Take the challenge and look at objects from a different perspective. Train your brain, have fun and be inspired!

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The sequel to the highly successful Don't Read This Book - Time Management for Creative People.Like its predecessor, it uses the "To Don't List" method to help you make the right choices — choices that help you achieve your goals as a creative entrepreneur.Don't Buy This Book walks through the necessary steps: testing your idea, getting it ready for business, and building on it. It covers everything you need to get started or improve your business as a creative and offers practical exercises to clarify who you want to be as an entrepreneur.

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Innovators have long recognised that constraints very often stimulate or guide the process of creativity and innovation. When you work with limitation, creativity often comes to the surface organically as the most ultimate and natural solution. Restraints should never be a reason not to innovate. Often the contrary is true: restraints accelerate creativity, the driving force behind innovation. This book provides multiple inspiring examples from different industries, and offers the reader a real suite of techniques on how to use natural or self-imposed constraints to the benefit of creativity and innovation. The book is aimed at every professional who’s convinced that creativity plays a crucial role in the daily work environment, but is also aware of the boundaries that take away the illusion of ‘the sky is the limit’. Turning undeniable reality into a real creative advantage is the ultimate goal of this book.

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Create the longest line, flip your opponent’s plan or just enjoy the puzzle: it’s up to you to choose a winning strategy. Each card in the game is unique, so it’s not easy to form the longest line. Win or lose, you always create a compelling pattern with Linjaa. Linjaa is a multi-player edge-matching game. When adding a new card to the playing field, you gather points when finishing a line or a ‘circle’. Cards can only be combined when the lines on your card match the lines on the cards already in the field. Concentrate on your own plan or sabotage the plans of your fellow players: it’s up to you to choose which line to take. Whoever succeeds in finishing the most and the longest lines, wins the game.

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This handbook documents sixty methods used in design innovation projects leading to the design of new products or services. It is the first publication to bring together methods, tools and case studies that involve multiple design disciplines and perspectives – from product and service design to interaction and user experience design. Design. Think. Make. Break. Repeat. addresses the needs of anyone interested in deploying design thinking academically or operationally inside their organisation. With design thinking becoming an increasingly valued skillset across a wide range of industries, there is an increasing demand for design-based skills in the workplace. More and more organisations are looking at design to improve their businesses and the services and products they offer. The book offers an easily accessible overview of the design thinking process along with a wide range of methods that can be applied across many different areas and contexts. Design. Think. Make. Break. Repeat. is designed as a learning resource to scaffold the reader’s understanding of design as a method for innovation. Each method is presented through an evidence-based description along with simple exercises that allow for a hands-on, interactive learning experience, including templates, tools and case studies. It is a must-have for everyone interested in adopting design thinking.

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This book is a bold and expressively designed treasure trove of information about the history of swearing. With its bold and expressive design, The F***ing History of Swearing is an outstanding visual feast. Swearing is and always has been regarded as undereducated, obscene, rude and profane in society. Yet despite your mum’s best efforts, cussing is mainstream. It’s even more than that, it’s an integrated part of our culture. The number of times we swear is huge. Most often it occurs naturally and you would have to force yourself not to swear. We don’t think twice about shouting the word ‘FUCK’ if we hurt ourselves or miss the bus in the morning. It just happens automatically and that’s where it gets interesting.

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Collage, a distinctive part of modern art, is a technique in which artwork is made from an assemblage of different forms, thus creating a new whole. The task of this game is to find two matching cards from the same artist, whose work can be recognized by its specific style.

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When times are particularly difficult, and you are likely to slip into despair, some of the greatest pop songs about love can provide true comfort to make it through the pain. The problem with advice in general is that we of­ten don’t take it. The great thing about advice songs is that you can kick back and listen to someone else coach you through a tough situation while rocking out at the same time. This well-produced and iconic album of words of love is the perfect gift for music lovers of all ages. This wonderful book lists 250 of the best pop songs for when you are in despair about love. The songs represent all popular music styles from the last fifty years, from rock to folk, and from punk to hip hop. This book is a collection of famous love songs. It gives the reader the song titles, painted by hand by the designer, and a striking quote from the song lyrics, as well as indexes on the artists. ‘Don’t Talk Just Kiss’ is the new edition of the successful ‘Don’t Eat the Yellow Snow’.

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Tired of looking at your screen? Well get off your ass and DO something! We’re spending so many hours a day watching TV, gaming, scrolling through timelines on social media and asking Google the weirdest questions. We’ve almost forgotten what it’s like to actually DO things. And that’s where this book comes in. 'The Book of Do-ness' is a very funny, practical and (un)useful guide for all the people out there who have the urge to spend less time being digital but who need a little nudge in the right direction. The last decade has seen great change. We’ve entered the Digital Age. New products are released every day. It’s become unthinkable to live without our digital equipment. And that’s a good thing! We can entertain ourselves and communicate in so many more and exciting ways. It has made our lives easier, more fun and even more social. But there’s a downside. Nowadays, we spend way too many hours a day behind a screen. This book is written for all the people who would like to spend less time digitally, but need that little bit of help in finding new ideas to do so. With these ideas you’ll never get bored, and hopefully it will train your ability to think a little differently when it comes to DOing things. It’s easy and fun, and you might even become more sociable after reading it… This is also your invitation to join The First International Screenless Day! Click here for more info about this event.

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You are negotiating every day, whether it’s with business partners, colleagues, in the community or at home. The challenge isn’t to get as much for yourself as you can at the other’s expense. It’s in the art of searching together for possibilities that serve as many interests as possible. The premise of this book is that it’s both possible and necessary to create value together, distribute the consequences fairly, while strengthening the relationship. In times where ‘win as much as you can’ is on the rise worldwide, this is a refreshing alternative. 'Mastering the Art of Negotiation' goes beyond deal-making situations. It covers decisionmaking, solving problems together, leading and cooperating, creating partnerships, handling difficult situations, and managing the games people play. The book gives seven practical guides that help you prepare and manage negotiations at moments when the complexity and uncertainty increase. These guides create a comprehensive framework for your ongoing learning and development as a negotiator. In practice, this helps you to: • increase your awareness during your day to-day negotiation challenges • prepare for both simple and more complex negotiation situations and processes • handle increasing complexity in negotiations more consciously and with more resilience • set up constructive dialogues • gain insights into your personal pitfalls when under pressure • develop both a mindset and skills set Using this book and the toolkit will let you embrace complexity and uncertainty with a clear head, a warm heart and on nimble feet.

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The fundamental question that the book addresses is: Are our innovation efforts aligned to the challenges of our times? We face high costs, global competition, low productivity, and technology disruptions. Our education system is geared towards solving known problems through an inductive thinking mindset. We have relied on massive technology investments as our source of competitive advantage, but our growth is declining. If we want to maintain our standard of living, we need firms to grow. Firms therefore need a new approach to innovation, one that focuses on customer engagement in its business model. The concept of design thinking is often described as the mindset for fi ms to make this transition. But with so much being written on design thinking, why do so many firms struggle to adopt this mindset and make this transition?

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Home Made is a unique cookbook that is all about making everything yourself, as Yvette van Boven did to make her first book. She made her own fonts, drew the illustrations, wrote all the recipes, prepared the food for the photographs, and designed the book. Now, a series of award-winning and internationally successful cookbooks further, she created the perfect companion to her cookbooks for the DIY cook and aficionado. That companion is the Home Made Food Notebook, written and illustrated by Yvette, but created to be taken over by all the foodies who loved her books so they can now keep notes of their own adventures in food heaven. This food notebook has handy information on measures and conversions, food names in different languages, a seasonal calendar, and more. In the section, “My Kitchen”, Yvette shares her pantry staples and how she makes them, from mustard to mayonnaise, butter to vinaigrette, and more. Most pages are, however, only lightly illustrated for you to fill with your recipes, lists, tips, and memories.

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Perhaps you're new to the art of the selfie. Maybe the validation from Oxford Dictionaries has given you the courage to finally try one out for yourself. If that's the case, be careful. You are about to enter a minefield of potential disasters. Willem Popelier analyzed tens of thousands of selfies, thousands of tips, and some dozen research articles on selfies for the ultimate selfie guide to capture the best version of yourself. This guide contains 66 rules, accompanied by 66 pictures in which Willem Popelier re-enacted some of the most famous selfies on earth. Go and make your own Justin Biebers, Kim Kardashians, Bradley Coopers, Sasha Obamas, P Diddys, and many more.

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The Digital Metrics Field Guide is the definitive reference for brands of any size that advertise, market or engage with their customers and prospects through email, the Web, mobile or social. Every brand gets performance reports through their providers, which furnish a stunning array of metrics on just about anything that happens on or through the platforms they measure. Yet many brands are unsure about their measurement and want to become more confident. They want to know what metrics are available, what is known about them, how to select them, and how to analyze and report them in ways that help them understand the impact of their digital initiatives. The Digital Metrics Field Guide published in association with the American Advertising Research Foundation, does just that. This unique, comprehensive resource was intended for those of us who use metrics and need straightforward, authoritative, non-technical guidance. To produce the book the author reduced a list of about 350 metrics to 197 and backed these up by referring to almost 150 studies, which illustrates the claim that online is the most measurable medium. To make things easier he has organized the information in three ways, Alphabetical, Category, and Marketing Stage- to deal with different tastes and preferences. Stephen Rappaport coined the term Humetrics to describe the big shift from the media industry’s ageold preoccupation with measurement to understanding people by gauging and interpreting their digital lives. Because digital measurement captures what people are saying, doing and feeling, metrics become a way to understand people as people living their lives. Measures are no longer impersonal counts or percentages, but insights into human beings. Twelve experts contributed essays to this book on measurement today and how to take it forward in the Humetrics era.

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Dear Fashion Diary is an illustrated diary full of fashion assignments for young fashionistas to explore their taste and style and trust their deepest fashion longings to. It is a highly creative activity book letting you collect your favourite outfits, create inspiration collages, list your must-haves and much more! This diary is a wonderful way of recording your fashion life and collect your style inspiration between two covers!

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This book teaches designers a writing method aligned with their visual thinking, helping them effectively communicate complex ideas and transform writing from a challenge into a creative superpower.

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Every leader is different; there is no one-size-fits-all solution that someone can copy. Leaders are human, with different personalities, personal preferences, and styles of communication, meaning that no two leaders can be the same. Instead of prescribing constrictive frameworks to force the reader into a cookie-cutter style of leadership, Leadership by Design acts as a mentor, guiding them towards finding their own unique style of leadership. This book is crafted as a self-development journey, providing the tools that one needs - no matter whether they're a CEO, a community leader, a freelancer or something entirely different - to find out what leadership means to them. Balancing cutting-edge theory with useful tips, data, and tasks, this self-guided course will help facilitate a transformation towards becoming the type of leader the reader has always believed they can be. We all can grow as leaders.

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The book introduces the Constructionist Research Design Process as a framework for research that is creative, transformative and innovative. It can be used by any professional and researcher who wants to develop creative inquiry and to promote social change. It integrates the theory of social construction with the tools of design thinking, challenging the concept of dualisms in research such as quantitative/qualitative and subjective/objective. The focus is on the complex relational achievement required to construct a worldview where different relational (research) processes construct different realities (knowledge). In this sense, all truths are contextual truths, co-created in a specific time and useful to a specific context.

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Design Journeys for Complex Systems is a designer's handbook to learn systemic design tools to engage stakeholder groups in collaborative design to address complex societal systems. Systemic design uses systems thinking and service design to address large-scale societal contexts and complex socio-technical systems. These are contexts characterized by social and technological complexity, high uncertainty, and often problematic outcomes. Using a tour guide metaphor, the book trains people's mindsets and provides tools for dealing with hyper complexity, to enable understanding of systemic problems, and to build capacity to collaborate in teams to produce action proposals.

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In 2019 a creative illustration challenge was created by Studio Lisa called #powerfulwomenweek. From this challenge, 60 illustrations have been selected to create this inspiring affirmation deck of cards. Each illustration is combined with an empowering quote and they have been divided into four subjects: soul, mind, ambition and body. Anytime you need it, you can take a card from the deck, and place it in the wooden card holder, which is included, so you can look at and be inspired by your selected card for as long as you'd like. In addition to these cards, a booklet showcases the powerful female illustrators who have been selected for this deck, explaining the inspiring story behind their illustration and chosen quote.

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Creating a unique value for your customers is crucial if you want to differentiate in an overcrowded market. To do so, you need to define a powerful strategy that determines consistent action across your organisation to deliver your unique flavour. Szóstek describes this strategy as umami, which is the fifth category of taste (besides sweet, sour, salt and bitter), and gives an exceptional flavour to your food. How do you build a powerful yet actionable strategy, and successfully implement it across your organisation? Many leaders, marketers and designers try to answer these questions. The Umami Strategy proposes a novel approach that will help you build and execute an experience strategy. The model used in the book allows you to (a) find out what stories your customers are telling today; (b) uncover motivators and demotivators that guide these stories; (c) envision the ideal future experience you want to deliver; (d) define the actionable measures that will ensure progress toward that vision; and (e) evaluate that progress through future customer stories. Enjoyable, practical and full of hidden gems and tips, this book will help you get your organisation to align with building a unique market value through delivering memorable experiences to your customers. Because to be noticed, you need to stand out of the crowd.

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Products that Last starts where most books on product development end. This new edition contains new examples and insights from recent publications. From the perspective of designers and entrepreneurs, once a product has been designed, produced and sold, it disappears beyond the newness horizon. They are little aware of the opportunities that exist in the next product universe, where money is made from products in use, as well as from a product’s afterlife. These opportunities clearly exist, otherwise they would not be providing an income for so many people. However, to be recognized as segments of a circle of continuous value creation, they need reframing. The book offers readers an innovative and practical methodology to unravel a product’s afterlife and systematically evaluate it for new opportunities. It introduces business models that enable us to benefit from the opportunities offered by a much longer product life. Products that Last changes the way designers and entrepreneurs develop and exploit goods, helping reduce material and energy consumption over time. Nothing more, nothing less.

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This book explains the basic sketching techniques and decisions more in depth and provides much more step-by-step example drawings, which makes it even more suitable for students and professionals who want to become better sketchers. Sketching the Basics can be seen as the prequel to Sketching as it is more targeted at the novice designer. The Basics explains the essential techniques and effects more in detail, taking the reader by the hand and guiding him step by step through all the various aspects of drawing that novice designers come up against.

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People face a bewildering choice of new organizational design options. New organizational forms are sweeping across business, now that information technology enables better communication, both internally and across boundaries. This book helps managers to navigate the new landscape, by providing a concise and practical overview of forms like holacracy, the Spotify-model, platform organizations, multidimensional organizing and ecosystems. It discusses these forms and provides a user guide, showing when they are effective and when to avoid them. Short insightful excursions explain how the organizational revolution affects issues like human resource management, the changing role of middle management, planning and control and self-organization. Finally, the book guides you through the question how to design new forms and how to implement them. Practical examples and enlightening case studies show the struggles and successes you face in working in this new environment. Self-organized, dynamic and externally oriented structures replace hierarchical, predictable and internally oriented structures. The business unit and the matrix that dominated the twentieth century are making way for new forms of organizing. This book is the first complete overview of new organizational forms in the information economy. It is an indispensable guide to profit from the opportunities new organizational forms present.

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This colourful card game is the perfect gift for lovers of card games with an eye for design. Chances are you have played 'shithead' sometimes. Mezza is a quirky and fun variation of this popular card game: a game that requires you to be fast, dynamic and strategic. Discard all the cards in your hand as fast as possible, start playing your face up cards and become the first to get rid of your cards! This variation has an exciting new element: the unique ½ card (‘mezza’ means ‘half’ in Italian) is key. It is the lowest card in the game, in a combination it can suddenly become the highest. Play Mezza in a group of 2 to 5 and dazzle your opponents with tactics and speed.

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This is a guided diary which helps you create your own autobiography by means of questions and space for pictures, little drawings, lists of your favorite things, your memories and more. Record the stories of your life - or a loved one's - in this keepsake that will be cherished for generations to come!

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Where can a hospital apply principles from the airline sector? How can a car manufacturer use tools from the video game industry? What can an event organiser learn from the railways? Cross-industry innovation is a clever way to jump-start your innovation efforts by drawing analogies and transferring approaches between contexts, beyond the borders of your own industry, sector, area or domain. Not invented here refers to the phenomenon of people blocking out ideas from the outside, it also indicates that there are beautiful alternatives everywhere just waiting to be introduced to your context. The potential of ideas and approaches from other areas is tremendous, still only very few organisations apply cross-industry innovation strategies in any kind of structured way. The book Not Invented Here provides you with cross-industry innovation strategies and tools to increase your match sensitivity’ (the ability to make more effective connections) and see the opportunities available to you. With the chapters The art of questioning, Someone else has solved your problem, Inspiring industries & smart sectors, Your business challenges and many more this book opens up interesting new perspectives and is a significant source of major innovative steps. This inspirational, illustrated business book presents strategies & tools for cross-industry innovation. It emerged from hundreds of conversations with business leaders and innovators and is packed with ideas, approaches, and cases that you can apply in your own industry. The authors, Ramon Vullings & Marc Heleven, would like to invite you to this quest called cross-industry innovation, learning from other sectors, not just to think outside the box -but even more importantly- to think outside of your industry. Ramon & Marc hope to inspire and enable you by developing your match sensitivity to make even better connections.

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This is an action-oriented book for managers and entrepreneurs searching ways to tackle issues they face in terms of developing and delivering services. The book focuses on service organizations, but has a broad interpretation of what services are. Directed to the business world and combines inspirational text that is full of examples, with the features of a useful handbook of practical methods with associated templates. The central argument is that managers and entrepreneurs designing service offerings will benefit from using approaches and methods from design and the arts, especially at the early stages of projects. Sometimes called “design thinking” or “design innovation”, such approaches help organizations explore and create new configurations of people and things that support users, customers, staff and partners in creating value together. In short, this book argues that design and arts-based approaches are valuable to managers and entrepreneurs designing services, when uncertainty and ambiguity are high. It shows when and how to use these approaches, introduces specific methods, reviews their strengths and limitations, and finally helps managers think through what it takes to start using them in projects and within teams and develop the culture and behaviours that access the creativity they support.

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This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service design is a bit of a buzzword these days and has gained a lot of interest from various fields. This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside. The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking

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Generative design research is an approach to bring the people we serve through design directly into the design process in order to ensure that we can meet their needs and dreams for the future. The book introduces an emerging domain of design that is of immense interest today not only to the academic design research community but also to those in the business community charged with the development of human-centred products, systems, services, and environments. There are no other books with this focus and coverage currently available.

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This is a good guide for a sustainable lifestyle. It’s as simple as that. Would you like to live more sustainably, but without putting a lot of time, effort or money into it? Then this is your book. It’s filled with practical and positive tips on fashion, beauty, food, home, work, travel and leisure, and shows that stylish and sustainable go very well together. In particular, it demonstrates that it is about being good, not perfect: about smart choices, doing what you can and what suits you. With this modern handbook, sustainable fashion and lifestyle expert Marieke Eyskoot makes green living fun and doable. The right addresses, beautiful labels, great places, surprising facts and handy solutions – exactly what you need. Because doing good and feeling good at the same time: this is what everyone is looking for.

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The 7 Principles of Complete Co-Creation presents a comprehensive view on co-creation. Illustrated by various international case studies, it explains co-creation not as a method, tool or project, but as a new paradigm in which end-users play an ongoing, active role with and for organizations that are relevant to them. It reads like a practical handbook on how to utilise complete co-creation in order to create sustainable value with end-users and other relevant parties. Since co-creation is a relatively new discipline, not much has been written on the topic. The authors have bundled together their years of practical experience to fill this gap. Unlike any existing publication, this book provides the reader with a clear co-creation framework, giving practical answers to questions such as: ‘what is co-creation and how does it work?’, ‘whom to involve in a co-creation process?’, ‘how to convince others of the benefits of co-creation and overcome barriers?’.

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