Search results for ""Frontline""

This training package encourages an equal partnership between the advocate and the user where the shared goal is to develop the life skills of the individual with learning difficulties. It is accessible to people with a wide range of literacy needs, including those with high learning needs and is designed for use in formal and informal learning situations, either unsupported or with a facilitator present.'- Autism Us'The book is clearly written and is consistent in style and presentation.Advocacy draws attention to the need for the individual's views to be expressed, communicated and understood by those around them and that advocacy is not what other people think the individual wants. Tufail and Lyons clearly and consitently reinforce this message throughout the book and illustrate this through the use of well-devised case studies to which most people can relate.'- The Frontline of Learning Disability'The Four Books in this series; 'Introducing Advocacy', 'Rules and Standards', 'Listen Up!' and 'Advocacy in Action' are comprehensive, informative and quite simply a very good introduction for someone new to the world of advocacy.'- Practice Links in Social WorkAdvocacy for people with disabilities is about empowering people - gaining rights for individuals, access to services, inclusion in society and their own voice. Speaking Up is a set of four guide books designed to give people with a disability the knowledge and advice needed to approach self-advocacy with confidence.Written in Plain Text, the four books in the Speaking Up set were conceived and written specifically to promote self-advocacy to disabled individuals who want to learn how to speak up for themselves. All four books are illustrated throughout with colour drawings and case studies showing the positive results of self-advocacy on the individuals themselves, as well as on their families and carers.This empowering training package encourages an equal partnership between the advocate and the user where the shared goal is to develop the life skills of the individual with learning difficulties. It is accessible to people with a wide range of literacy needs, including those with high learning needs and is designed for use in formal and informal learning situations, either unsupported or with a facilitator present.Introducing AdvocacyThe First Book of Speaking Up: A Plain Text Guide to Advocacy introduces the concept of advocacy and explores appropriate advocacy models, for example peer group supportive models, and examines different forms of advocacy such as campaign advocacy, crisis or intervention advocacy, volunteer advocacy and health complaints advocacy.Rules and StandardsThe Second Book of Speaking Up: A Plain Text Guide to Advocacy explores the idea of rules and standards for advocacy and looks at the advocacy charter. It covers issues such as whether an advocate should share a confidence if they are worried that their advocacy partner might self-harm.Listen Up! Speak Up!The Third Book of Speaking Up: A Plain Text Guide to Advocacy uses examples of advocacy to explore how to be a good advocate, emphasising the importance of listening to and working with an advocacy partner and explaining how to prepare for and behave in meetings.Advocacy in ActionThe Fourth Book of Speaking Up: A Plain Text Guide to Advocacy looks at problems that can occur in an advocacy partnership, such as dependency on the advocate and conflict between partners. It also discusses advocacy and the law.

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This title offers authentic insights by a renowned Pakistani Journalist...into the Islamic nation's plunge towards Talibanisation. 'Amir Mir has earned fame for his investigative reporting and for facing odds during the Musharraf dictatorship. His latest book is a dramatic, authoritative account of the menace convulsing Pakistan and sending shock waves throughout the world. His extraordinary first-hand and second-hand reportage takes the reader into mountains and plains, to shanty towns and capitals to know the guerrilla fighters, militant religious leaders, and terrorists. No one has covered the terrorist attacks, including the one which killed a former prime minister, Benazir Bhutto, as Mir does, detailing the origin and larger political and ethnic context in which they took place. The book should be required reading for the architects of Pakistan's often disastrous foreign and domestic policies. The author's rich combination of experience, sources, research and interviews has produced a significant body of knowledge about a deeply misunderstood subject. What makes his book worth reading is the way he treats his subject without sensationalizing or patronizing it. Mir manages, against all odds, to get a fix on a phenomenon that is complex, elusive and kaleidoscopic. Most impressive, however, is his ability to assess the situation with a clear eye, objective attitude and enormous intelligence' - "The News" - Pakistani English Daily. "Talibanization of Pakistan: From 9/11 to 26/11" is a comprehensive and authoritative handbook on the rise and growth of Islamic militant groups in Pakistan which are a threat to not only neighbouring countries but also the very society that sustains them. The book portrays a dangerous and tragic picture of Pakistan, founded by a secular and moderate leader Mohammad Ali Jinnah, but a nation now on the verge of Talibanization. The author maintains that Pakistan might be a frontline state in the war against terror but jehadi groups continue to thrive there with the tacit support of sections of the military and intelligence establishments. This book is the story of a monster created by a Frankenstein state which is now out to devour its own master. It is packed with events and anecdotes which, when juxtaposed, give a clear view of how individuals as well as institutions have, in their own ways and for their own self- seeking agendas, watched the creation of a jehadi culture. The author's effort is best described as a text book on Pakistan's involvement with al-Qaeda and the Taliban-linked jehadi labyrinth, from which it is not easy for it to come out of. The author takes stock of the 26/11 Mumbai terrorist attack, noting that Pakistan, despite being a key American ally in the war against terrorism for years, continues to reverberate with the call of jehad. Therefore, the flag of militant Islam keeps fluttering high more alarmingly, with the extremist jehadis literally marching on the state. This is not a book for anyone who is looking for easy solutions; the author addresses the larger issue of Islamic fundamentalism by tracing the socio-political circumstances due to which Pakistan, as a nation state, got into this quagmire. The book is essential reading for those interested in understanding contemporary Pakistan by a Pakistani living in the country, who has come under repeated pressure for his bold writings. This is not an opinion book, but an informative book, created by a Pakistani journalist to expose his country's own establishment.

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Praise for SYSTEMATIC INVESTING in CREDIT "Lev and QPS continue to shed light on the most important questions facing credit investors. This book focuses on their latest cutting-edge research into the appropriate role of credit as an asset class, the dynamics of credit benchmarks, and potential ways to benefit from equity information to construct effective credit portfolios. It is must-read material for all serious credit investors."—Richard Donick, President and Chief Risk Officer, DCI, LLC, USA "Lev Dynkin and his team continue to spoil us; this book is yet another example of intuitive, insightful, and pertinent research, which builds on the team's previous research. As such, the relationship with this team is one of the best lifetime learning experiences I have had."—Eduard van Gelderen, Chief Investment Officer, Public Sector Pension Investment Board, Canada "The rise of a systematic approach in credit is a logical extension of the market's evolution and long overdue. Barclays QPS team does a great job of presenting its latest research in a practical manner."—David Horowitz, Chief Executive Officer and Chief Investment Officer, Agilon Capital, USA "Systematization reduces human biases and wasteful reinventing of past solutions. It improves the chances of investing success. This book, by a team of experts, shows you the way. You will gain insights into the advanced methodologies of combining fundamental and market data. I recommend this book for all credit investors."—Lim Chow Kiat, Chief Executive Officer, GIC Asset Management, Singapore "For nearly two decades, QPS conducted extensive and sound research to help investors meet industry challenges. The proprietary research in this volume gives a global overview of cutting-edge developments in alpha generation for credit investors, from signal extraction and ESG considerations to portfolio implementation. The book blazes a trail for enhanced risk adjusted returns by exploring the cross-asset relation between stocks and bonds and adding relevant information for credit portfolio construction. Our core belief at Ostrum AM, is that a robust quantamental approach, yields superior investment outcomes. Indeed, this book is a valuable read for the savvy investor."—Ibrahima Kobar, CFA, Global Chief Investment Officer, Ostrum AM, France "This book offers a highly engaging account of the current work by the Barclays QPS Group. It is a fascinating mix of original ideas, rigorous analytical techniques, and fundamental insights informed by a long history of frontline work in this area. This is a must-read from the long-time leaders in the field."—Professor Leonid Kogan, Nippon Telephone and Telegraph Professor of Management and Finance, MIT "This book provides corporate bond portfolio managers with an abundance of relevant, comprehensive, data-driven research for the implementation of superior investment performance strategies."—Professor Stanley J. Kon, Editor, Journal of Fixed income "This book is a treasure trove for both pension investors and trustees seeking to improve performance through credit. It provides a wealth of empirical evidence to guide long-term allocation to credit, optimize portfolio construction and harvest returns from systematic credit factors. By extending their research to ESG ratings, the authors also provide timely insights in the expanding field of sustainable finance."—Eloy Lindeijer, former Chief of Investment Management, PGGM, Netherlands "Over more than a decade, Lev Dynkin and his QPS team has provided me and APG with numerous innovative insights in credit markets. Their work gave us valuable quantitative substantiation of some of our investment beliefs. This book covers new and under-researched areas of our markets, like ESG and factor investing, next to the rigorous and practical work akin to the earlier work of the group. I'd say read this book—and learn from one of the best."—Herman Slooijer, Managing Director, Head of Fixed Income, APG Asset Management, Netherlands

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Have Real Conversations With Your Kids About Sex The old ways of having the "sex talk" just won't cut it anymore. Sadly, the number one place today's young people go to for answers about sex is Google. Meanwhile, kids view nearly 14,000 sexual references a year on television, and 70 percent of teenagers have encountered pornography on the Internet. If we want our children to know the truth about healthy sexuality, we need to create a comfortable climate of continual conversations. Jonathan McKee will show you how to move beyond the initial awkwardness of this subject into an ongoing communication with your kids about God's amazing gift of sex. He equips you with what you need to talk openly about dating, temptation, porn, and purity, and you will find answers to tough questions and relevant Scripture on sexual issues. It's normal for kids to be curious about sexuality, and they need to know that their parents are the most reliable source of information. Be the one your kids turn to on this crucial topic. "In a world full of explicit lies, today's kids need parents who aren't afraid to tell them the explicit truth. This book provides parents with the tools they need to have these candid and continual conversations."--Dr. Kevin Leman, New York Times bestselling author of Have a Happy Family by Friday "Jonathan McKee is one of America's premier youth specialists, and this book will help you navigate the rough waters of teaching your kids healthy sexuality."--Jim Burns, PhD, president, HomeWord and author "Parents, take a deep breath. This book pulls no punches. But it will give you exactly what you need to walk alongside your kids at this time when they most need it."--Shaunti Feldhahn, social researcher, speaker, and bestselling author "A thorough, straightforward, and engaging resource that will both equip and inform a parent for effective, culturally relevant, and God-honoring conversations about sexuality and all its implications. It is a critical read in critical times."--Brian Berry, generation ministries pastor, Journey Community Church, La Mesa, California; and author "SO many parents I know don't feel equipped to talk to their kids about sex. This book helps you overcome the (guaranteed) awkwardness of conversations like that, and provides both tools AND motivation. I wish every parent would read it."--Scott Rubin, director of middle school ministry, Willow Creek Community Church "Jonathan McKee provides clarity and practical knowledge so that you and I can do more than just give a nervous 'talk' to our kids; we can be loving and consistent parents for them as well."--Terry Linhart, PhD, educator, author, Bethel College--Indiana "Kids need parents who are educated, aware, and relevant when it comes to sex. Thankfully, Jonathan McKee gives us powerful, poignant, and practical tools to help us win in this delicate and scary parenting arena."--Doug Fields, co-founder of DownloadYouthMinistry.com, youth pastor for thirty years at Saddleback & Mariners Church, speaker, and author "McKee is a frontline youth worker with current and regular interactions with Christian teenagers wrestling with the intersection of their faith and their sexuality. Never condescending, Jon brings his writing style to a subject I wish more parents were talking about with their teens."--Mark Oestreicher, partner, The Youth Cartel and author "Jonathan McKee's book helps us to remember that 'the talk' is a myth at best, and a terrible strategy at worst. A lifestyle of preparation, a strategic series of discussions, and a proactive commitment to conversation is what our kids need, and this book will help any parent to walk with their kids in confidence."--Chap Clark, professor of youth, family, and culture, Fuller Theological Seminary

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This is the first step-by-step manual for achieving McKinsey-style solutions and success. International bestseller "The McKinsey Way" provided a through-the-keyhole look at McKinsey & Co., history's most prestigious consulting firm. Now, the follow-up implementation manual, "The McKinsey Mind", reveals the hands-on secrets behind the powerhouse firm's success and discusses how executives from any field or industry can use those tactics to be more proactive and successful in their day-to-day decision-making. Structured around interviews and frontline anecdotes from former McKinsey consultants as well as the authors, themselves McKinsey alumni The McKinsey Mind explores how McKinsey tools and techniques can be applied to virtually any business problem in any setting.Immensely valuable in today's crisis-a-minute workplace, it discusses: techniques for framing problems and designing analyses; methods for interpreting results and presenting solutions; and, keys for managing teams, managing clients, and managing yourself. The ability to think in a rigorous, structured manner a McKinsey manner is not a birthright. It can, however, be a learned behavior. Let "The McKinsey Mind" show you how to approach and solve problems with the skill of a McKinsey consultant and obtain the positive results that have been delivered to McKinsey clients for over a century. McKinsey & Co. is renowned throughout the world for its ability to arrive at sharp, insightful analyses of its clients' situations then provide solutions that are as ingenious as they are effective.McKinsey succeeds almost as well as shielding its revolutionary methods from competitors' scrutiny. Now, "The McKinsey Mind" pulls back the curtain to reveal the ways in which McKinsey consultants consistently deliver their magic and how those methods can be used to achieve exceptional results in companies from 10 employees to 10,000. Packed with insights and brainstorming exercises for establishing the McKinsey mind-set, this book is an in-depth guidebook for applying McKinsey methods in any industry and organizational environment. Taking a step-by-step approach, "The McKinsey Mind" looks at the McKinsey mystique from every angle.Owners, executives, consultants, and team leaders can look to this comprehensive treatment for ways to: follow McKinsey's MECE (mutually exclusive, collectively exhaustive) line of attack; frame business problems to make them susceptible to rigorous fact-based analysis; use the same fact-based analysis in conjunction with gut instinct to make strategic decisions; conduct meaningful interviews and effectively summarize the content of those interviews; analyze the data to find out the 'so what'; clearly communicate fact-based solutions to all pertinent decision makers; and, capture and manage the knowledge in any organization to maximize its value. Because organizational problems rarely exist in a vacuum, "The McKinsey Mind" discusses these approaches and more to help you arrive at usable and sensible solutions. It goes straight to the source former McKinsey consultants now in leadership positions in organizations throughout the world to give you today's only implementation-based, solution-driven look at the celebrated McKinsey problem-solving method."'The McKinsey Mind" provides a fascinating peek at the tools, practices, and philosophies that have helped this much-admired firm develop generations of bright young MBAs into trusted corporate advisors. But the book's practical, down-to-earth advice is not just for consultants. The disciplined way in which McKinsey consultants frame issues, analyze problems, and present solutions offers valuable lessons for any practicing or aspiring manager' - Christopher A. Bartlett, Daewoo Professor of Business Administration, Harvard Business School. McKinsey and Co. rescues the biggest companies from disaster by addressing every problem with its own mixture of logic-driven, hypothesis-tested analysis. "The McKinsey Mind" helps everyone learn how to think with the same discipline and devotion to creating business success. According to the maxim, giving a man a fish may feed him for a day, but teaching him to fish will feed him for a lifetime. Paying McKinsey to solve your problem may help you for a day, but learning how they do it should help you for a lifetime' - Peter Wayner, Author of "Free For All: How Linux and the Free Software Movement Undercut The High-Tech Titans". '"The McKinsey Mind unlocks the techniques of the world's preeminent consulting firm and presents them in a format that is easy to understand and even easier to implement' - Dan Nagy, Associate Dean, The Fuqua School of Business, Duke University.

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An aspiring TV journalist faces a shattering moral dilemma and the prospect of losing her career and her life, when she joins an impetuous photographer in the Middle East. A shocking, searingly authentic thriller by award-winning ex-CNN news executive Sarah Sultoon.‘Shocking and visceral, this novel deals with the horrors of war … a brave, important and utterly compelling book’ S J Watson ‘Gritty, hard-hitting and often harrowing … a hugely exciting voice in crime fiction’ Victoria Selman‘A powerhouse writer’ Jo Spain––––––––––––––––––––––––––––––––––––––An act of mercyOr the ultimate betrayal…Who decides?Samira is an up-and-coming TV journalist, working the nightshift at a major news channel and yearning for greater things. So when she’s offered a trip to the Middle East, with Kris, the station’s brilliant but impetuous star photographer, she leaps at the chanceIn the field together, Sami and Kris feel invincible, shining a light into the darkest of corners … except the newsroom, and the rest of the world, doesn’t seem to care as much as they do. Until Kris takes the photograph.With a single image of young Sudanese mother, injured in a raid on her camp, Sami and the genocide in Darfur are catapulted into the limelight. But everything is not as it seems, and the shots taken by Kris reveal something deeper and much darker … something that puts not only their careers but their lives in mortal danger.Sarah Sultoon brings all her experience as a CNN news executive to bear on this shocking, searingly authentic thriller, which asks immense questions about the world we live in. You'll never look at a news report in the same way again... ‘A powerful story of the brutality of front-line journalism. Authentic, provocative and terrifyingly relevant’ Will Carver ‘A gritty, jarring page-turner’ Peter Hain ‘Passionate, disturbing storytelling at its best’ James Brabazon ‘You won't read another book like this in 2022! Raw, authentic, powerful ... you won't see the end coming!’ E C Scullion ‘Brilliantly conveys both the exhilaration and the unspeakable horror of life on the international news frontline’ Jo Turner ‘Astute and penetrating, evoking feelings that are long lasting and hard to shake off … Sarah Sultoon is a new and welcome voice in what can be a very crowded genre’ Random Things through My Letterbox ‘A masterclass in storytelling and cinematic in scope’ Live & Deadly ‘Brutally honest, extremely thought-provoking, stark and vivid … impossible to put down’ Jen Med’s Book ReviewsPraise for The Source**Winner: Crime Fiction Lover Best Debut Award**‘A brave and thought-provoking debut novel. Sarah Sultoon tackles a challenging and disturbing subject without sensation, and her sensitive handling, tight plotting and authentic storytelling make for a compelling read’ Adam Hamdy‘A taut and thought-provoking book that’s all the more unnerving for how much it echoes the headlines in real life’ CultureFly‘A tense thriller, a remarkable debut, heartbreaking, but ultimately this is a story of resilience and survival’ New Books Magazine‘A powerful, compelling read that doesn’t shy away from some upsetting truths … written with such energy’ Fanny Blake‘Tautly written and compelling, not afraid to shine a spotlight on the darker forces at work in society’ Rupert Wallis‘So authentic and exhilarating … breathtaking pace and relentless ingenuity’ Nick Paton Walsh, CNN‘A powerful, intense whammy of a debut that is both uncomfortable and exhilarating to read … Thought-provoking, tense, and expressive’ LoveReading‘A gripping, dark thriller’ Geoff Hill, ITV‘A cleverly constructed story that offers an authentic view behind the scenes in a British newsroom … an original and wholly engaging debut. Definitely a name to watch’ Crime Fiction Lover‘My heart was racing … fiction to thrill even the most hard-core adrenaline junkies’ Diana Magnay, Sky News ‘Unflinching and sharply observed. A hard-hitting, deftly woven debut’ Ruth Field‘With this gripping, fast-paced debut thriller, it’s easy to see what made Sultoon such a great journalist’ Clarissa Ward, CNN ‘A hard-hitting, myth-busting rollercoaster of a debut’ Eve Smith‘I could picture and feel each scene, all the fear, tension and hope’ Katie Allen For fans of Holly Watt, Sarah Vaughan, Laura Lippman and Karin Slaughter

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As a facility manager, you're concerned with building quality into your operation but possibly unsure about how to go about it in a systematic way. Perhaps it's because a Total Quality Management program seems too imposing and costly for your department to undertake. Or maybe you're leery of certain aspects of such a concerted effort, like measuring quality or marketing facility services, because they've never been adequately explained to you. Possessing considerable backgrounds in facility management, Stormy Friday and Dave Cotts understand these uncertainties. In Quality Facility Management, they have pooled their knowledge and experience to develop a comprehensive resource that demystifies the quality movement and shows you how to apply the old-fashioned but enduring commonsense principles of quality management often overshadowed by TQM. Flecked with humor and written as if the authors were simply talking to you, this refreshing new book identifies the five major elements underpinning any effective quality facility management program and takes you step by step through each one in a detailed yet accessible way. Gradually, you learn how to put these elements all together and—by incorporating selected modern techniques—devise a program to meet your specific situation. With the help of real-world examples, checklists, and other how-to aids, Quality Facility Management reveals: Why customers must be the driving force behind your quality effort, how you can exceed customers' performance expectations, and how you can effectively recover from service mistakes How quality facility management has its roots in TQM, what constitutes the major aspects of a TQM program, and how you can implement quality facility management without a full-blown TQM program Which aspects of your operation need to be measured and evaluated, which measuring tools should be used, and how to get your customers involved in the measurement process How to develop a facility marketing plan that increases awareness of your services, improves your image as a provider, and acts as an "insurance policy" in retaining the support of senior management in the face of organizational upheaval How to engineer a program of continuous quality improvement by assuming a specific leadership role, empowering frontline staff, instituting effective customer service training, and partnering with vendors The final chapter provides a bounty of practical case histories of companies that are realizing quality facility management right now, including major organizations like Celestica, Bell Atlantic, Hewlett-Packard, and Lockheed. Here, you'll find ample evidence of quality tools and strategies at work—from interior preventive maintenance crews to staff productivity improvements, infrastructure planning teams to customer satisfaction programs. Indeed, whether you're in the public or private sector, in a large or small facility, part of an in-house organization or a contracted firm, Quality Facility Management enables you to plan, organize, staff, direct, and evaluate for quality, so that you maximize your department's responsiveness to customers and your value to top management. Quality facility management is the only way to do business. Here's the only way to do quality facility management. Facility managers want to answer the call for quality but many feel they don't have the resources or guidance to make it an essential feature of their operation. Total Quality Management programs require too much of them and various aspects of the quality effort, whether it's quality measurement or facility marketing, seem hard to carry out or even beside the point. Finally there's a sensible guide that enables you to build quality into your department simply by applying basic, old-fashioned quality principles and selected modern techniques—Quality Facility Management With the assistance of examples, checklists, and other handy tools, this invigorating resource reveals the five key aspects of quality facility management and shows you how to bring them all together to develop a program that fits your particular circumstances. Emphasizing why your customers are the driving force behind your quality efforts, Quality Facility Management helps you: Surpass customers' performance expectations and recover effectively from even the most damaging mistakes Provide quality facility management without implementing a formal TQM program Accurately measure critical aspects of your operation and act effectively on that feedback Devise a facility marketing plan that enhances your department's image with customers and top management Put a program of continuous quality improvement into effect through leadership, staff training and empowerment, vendor collaborations, and other proven means Packed with case studies of facility managers who are building quality into their operation, Friday and Cotts's Quality Facility Management illustrates how your quest for quality can dramatically upgrade customer and senior management satisfaction—without draining department resources.

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