Search results for ""Author TRACY""
Simon & Schuster The Working Memory Advantage: Train Your Brain to Function Stronger, Smarter, Faster
£17.80
Random House USA Inc Rest in Power: The Enduring Life of Trayvon Martin
£15.20
TBS The Book Service Ltd Secrets of the Baby Whisperer: How to Calm, Connect, and Communicate with Your Baby
£14.34
Oxford University Press Inc Healing Hearts and Minds: A Holistic Approach to Coping Well with Congenital Heart Disease
Full of evidence-based, easy to understand information about CHD, Healing Hearts and Minds offers strategies for learning to thrive despite living with this condition, but most importantly it will offer hope and connection. Congenital Heart Disease (CHD) is the most commonly diagnosed birth abnormality in the US. With great advances in surgery and medicine, however, survival rates have improved by 75% since the 1940s. Welcome news, of course, as only a few decades ago these birth defects were considered a death sentence, but as with any chronic condition, survival does not mean the issue is cured. With better medical care, babies born today with CHD have a good chance of surviving, but throughout their entire lives they can face surgeries, invasive treatments, lifelong monitoring, frequent medical check-ups, and significant limitations on physical activity, in addition to poor public awareness which can have an impact on social inclusion and understanding. Much attention has rightly been focused on the medical needs of these children and on providing their parents and caretakers with resources and information to navigate the complexities of this chronic condition. Little attention, however, has been paid to the psychosocial impacts on these individuals, especially as they grow, mature, and become adults living with a serious, chronic medical condition. Prevalence rates for anxiety, depression, and PTSD are significantly higher (2-3x in some cases) for people living with CHD than the general adult population. From feeling self-conscious about scars and limitations on physical activity and sense of loss around so many of life's little normalcies, to frequent hospital visits and living in constant fear of an emergency, this condition is ever-present. Liza Morton and Tracy Livecchi are both mental health professionals who have developed a specialty in working with clients who have chronic medical conditions, and they are both themselves living with CHD. In this book they set out to provide the resources and support they have been looking for their entire adult lives. While their powerful personal stories are woven into the narrative, the book is focused on providing evidence-based coping and self-care skills for adults living with CHD.
£18.61
HarperCollins Publishers Inc The Everyday Supermodel: My Beauty, Fashion, and Wellness Secrets Made Simple
£21.84
Simon & Schuster Ltd My Brother is an Avocado
A warm and funny stage-by-stage tour through all the sizes of a growing baby – from teeny-tiny poppy seed to giant watermelon – from an exciting new picture book partnership!
£7.99
Simon & Schuster Ltd My Brother is an Avocado
A warm and funny stage-by-stage tour through all the sizes of a growing baby – from teeny-tiny poppy seed to giant watermelon – from an exciting new picture book partnership! It’s hard to wait for a new baby to join the family, especially when it’s still growing inside Mum’s tummy. But when Dad describes the size of the baby at each stage, one little girl imagines, while she waits, all the fun she can have with her baby brother as a teeny-tiny poppy seed, then a grape, then a lemon . . . But she’s not quite sure how she feels about having an avocado for a brother. Or an onion. Or – gulp – a watermelon! This joyful picture book playfully explores the loooong waiting game for a much-anticipated new sibling – with an adorable twist at the end . . .
£11.69
John Wiley & Sons Inc Aligned to Achieve: How to Unite Your Sales and Marketing Teams into a Single Force for Growth
A smart, practical guide to rocket-powered business growth Aligned to Achieve puts sales and marketing on the same page, creating a revenue 'dream team' that will drive your organization to new heights. Smart, practical explanations, case studies, and tips guide you toward action over theory, and dozens of examples illustrate the tangible effects of these changes in action at business-to-business companies. Written by sales and marketing executives who have made alignment work, this book is directed toward practitioners and leaders seeking to crack the code of sales and marketing alignment. Contributions by industry thought leaders and B2B executives provide fresh perspective and nuanced direction, while thoughtful, strategic, and well-supported guidance throughout helps you remove the obstacles standing in the way of your organization's financial and strategic goals. Misalignment between sales and marketing is an age-old problem—frequently lamented, but seldom addressed. As this schism grows amidst the evolving marketplace, its effects on top and bottom line performance are being felt more than ever before. This book shows you how to bring sales and marketing together effectively once and for all, leveraging their strengths to build an unstoppable force for growth. Understand the cost of misalignment and the driving forces behind it Learn strategies for improving your culture, process, leadership, and technology to initiate and support alignment Identify the best places to modify your sales and marketing programs to kickstart collaboration and cooperation between your teams Discover how other companies are uniting their sales and marketing teams into a single force for growth Walk away with practical advice on how to apply recommendation in the real world Misalignment is frustrating for everyone in sales, marketing, and leadership. It's also detrimental to your organization's performance—but the problem is not insurmountable. In fact, most of the obstacles it creates are self-inflicted, and entirely within control of leadership. Aligned to Achieve helps you identify and remove those obstacles, and build a culture of sustainable growth.
£17.09
Random House USA Inc The Hand of Chaos: A Death Gate Novel, Volume 5
£8.99
Random House USA Inc Mountains Beyond Mountains (Adapted for Young People): The Quest of Dr. Paul Farmer, A Man Who Would Cure the World
£10.55
Little, Brown & Company Love Like Chocolate
A deliciously sweet story of family, traditions, and chocolate! Perfect for Valentine's Day, or anytime you want to tell someone "I love you."As a family welcomes an adopted little girl to their home, her brother takes it upon himself to teach his new sister their traditions. For good days and bad, for birthdays, holidays, and everything in between, their family always celebrates with chocolate. They make super chewy chocolate chip cookies in the spring, very-berry chocolate-cherry mousse in the summer, chocolate banana pancakes in the fall, and warm chocolate sauce in the winter. But the boy soon realizes that his sister might have favourite treats of her own, and that if they work together, they can create new traditions and memories together.Inspired by the author's adoption of her daughter-and by her grandmother's chocolate sauce recipe (included in the back of the book)-Love Like Chocolate is a mouth-watering celebration of family.
£14.99
Pearson Education (US) Microsoft Excel VBA and Macros (Office 2021 and Microsoft 365)
Renowned Excel experts Bill Jelen (MrExcel) and Tracy Syrstad help you automate Excel tasks to get more done, faster than ever. Use this guide to automate virtually any routine Excel task: save yourself hours, days, maybe even weeks. Make Excel do things you thought were impossible, discover macro techniques you won't find anywhere else, and create automated reports that are amazingly powerful. Bill Jelen and Tracy Syrstad help you instantly visualize information to make it actionable; capture data from anywhere, and use it anywhere; and automate the best new features in Microsoft Excel. You'll find simple, step-by-step instructions, real-world case studies, and 50 workbooks packed with examples and complete, easy-to-adapt solutions. By reading this book, you will: Quickly master Excel macro development Work more efficiently with ranges, cells, and formulas Generate automated reports and quickly adapt them for new requirements Learn to automate PivotTables to summarize, analyze, explore, and present data Leverage more of Excel VBA's power with classes, collections, and Advanced Filter Make the most of User-Defined Functions (UDFs), including new LAMBDA functions Build sophisticated UserForm custom dialogs to collect data from other Excel users Integrate data from the Internet, Access and SQL Server databases, and other sources Automatically generate charts, visualizations, sparklines, and Word documents Extend Excel's power by controlling other Office programs and Windows itself Create Office Add-ins to expand worksheet functionality or streamline retrieval of external information Get started creating brand-new TypeScript applications for Excel Online About This Book • For everyone who wants to get more done with Microsoft Excel in less time • For business and financial professionals, entrepreneurs, students, and others who need to efficiently manage and analyze data
£33.99
Kar-Ben Copies Ltd Hanukkah is Coming
£8.22
£9.99
Nova Science Publishers Inc Energy Initiatives & Strategies in the Department of Defense
£175.49
Idea & Design Works Sonic The Hedgehog: The IDW Collection, Vol. 1
£49.50
Simon & Schuster Amy and the Emerald Snake
£8.30
Random House USA Inc 101 Things I Learned in Advertising School
£15.99
Redleaf Press Open-Ended Art for Young Children
Common challenges and practical solutions for practicing open-ended art in early childhood classrooms.Open-ended art is defined as art activity where children are free to use their imagination as they explore a variety of materials without a planned outcome. When teachers embrace open-ended art, they emphasize the process of creating and observe the developmental growth being experienced by the children. Open-ended art provides children an important opportunity to think about, feel, and express ideas. It allows teachers to slow down the pace of the day and appreciate the beauty that comes from simple experimentation with art materials.There are many books available to educators that include art ideas and projects, but Open-Ended Art for Young Children goes beyond the basics to highlight why the field of early childhood education advocates for open-ended art and explains how to adapt to new ways of thinking about art. Authors Dr. Tracy Galuski and Dr. Mary Ellen Bardsley present, chapter by chapter, the challenges teachers encounter when faced with best practices and expectations related art process and product. Each chapter begins with a classroom vignette that describes the challenge, followed by a plethora of solutions grounded in research and illustrated through practical examples. Each chapter includes full-color pictures and photos and ends with an activity or investigation for reflection.
£29.66
Bloomsbury Publishing Plc Amah Faraway
£16.44
Penguin Putnam Inc The Cancer Journals
£12.20
Nick Hern Books Three Sisters On Hope Street
A funny, vibrant and moving version of Chekhov's Three Sisters, set amongst the Jewish community in wartime Liverpool. From the award-winning writer Diane Samuels (Kindertransport) and well-known actress and writer Tracy-Ann Oberman. Liverpool, 1946. A year after the sudden death of their father, sisters Gertie, May and Rita Lasky share their once grand home on Hope Street with their asthmatic brother Arnold, Auntie Biel (who still keeps her packed suitcase under the spare bed) and old family friend Dr Nate Weinberg (who claims, hand on heart, to be on the wagon). As the sisters regularly welcome GIs and pilots from the nearby American base, each continues her own search for meaning amidst the shattered remains of their city, in a rapidly changing world. Three Sisters on Hope Street was first staged at the Everyman Theatre, Liverpool, in 2008, transferring to Hampstead Theatre, London.
£10.99
John Wiley & Sons Inc Advancing Social Justice: Tools, Pedagogies, and Strategies to Transform Your Campus
Tools and strategies to foster transformative change for social justice Many believe that social justice education is simply the new politically correct term for diversity-focused intervention or multiculturalism. The true definition, however, is more complex, nuanced, and important to understand. Higher education today needs clarity on both the concept of social justice and effective tools to successfully translate theory into practice. In Advancing Social Justice: Tools, Pedagogies, and Strategies to Transform Your Campus, Tracy Davis and Laura M. Harrison offer educators a clear understanding of what social justice is, along with effective practices to help higher education institutions embrace a broad social justice approach in all aspects of their work with students, both inside and outside of the classroom. Theoretical, philosophical, and practical, the book challenges readers to take a step back from where they are, do an honest and unvarnished assessment of how they currently practice social justice, rethink how they approach their work, and re-engage based on a more informed and rigorous conceptual framework. The authors begin by clarifying the definition of social justice as an approach that examines and acknowledges the impact of institutional and historical systems of power and privilege on individual identity and relationships. Exploring identity devel-opment using the critical lenses of history and context, they concentrate on ways that oppression and privilege are manifest in the lived experiences of students. They also highlight important concepts to consider in designing and implementing effective social justice interventions and provide examples of effective social justice education. Finally, the book provides teachers and practitioners with tools and strategies to infuse a social justice approach into their work with students and within their institutions.
£36.00
Wreac Havoc Publishing The Amazing Adventures of Awesome Amani: a W.R.E.a.C Havoc Heroes Series Book 1
£12.62
University of Texas Press Handbook of Latin American Studies, Vol. 65: Social Sciences
Beginning with volume 41 (1979), the University of Texas Press became the publisher of the Handbook of Latin American Studies, the most comprehensive annual bibliography in the field. Compiled by the Hispanic Division of the Library of Congress and annotated by a corps of more than 140 specialists in various disciplines, the Handbook alternates from year to year between social sciences and humanities.The Handbook annotates works on Mexico, Central America, the Caribbean and the Guianas, Spanish South America, and Brazil, as well as materials covering Latin America as a whole. Most of the subsections are preceded by introductory essays that serve as biannual evaluations of the literature and research under way in specialized areas.The subject categories for Volume 65 are as follows: Anthropology Economics Geography Government and Politics International Relations Political Economy Sociology
£100.80
John Wiley & Sons Inc You CAN Stop Stupid: Stopping Losses from Accidental and Malicious Actions
Stopping Losses from Accidental and Malicious Actions Around the world, users cost organizations billions of dollars due to simple errors and malicious actions. They believe that there is some deficiency in the users. In response, organizations believe that they have to improve their awareness efforts and making more secure users. This is like saying that coalmines should get healthier canaries. The reality is that it takes a multilayered approach that acknowledges that users will inevitably make mistakes or have malicious intent, and the failure is in not planning for that. It takes a holistic approach to assessing risk combined with technical defenses and countermeasures layered with a security culture and continuous improvement. Only with this kind of defense in depth can organizations hope to prevent the worst of the cybersecurity breaches and other user-initiated losses. Using lessons from tested and proven disciplines like military kill-chain analysis, counterterrorism analysis, industrial safety programs, and more, Ira Winkler and Dr. Tracy Celaya's You CAN Stop Stupid provides a methodology to analyze potential losses and determine appropriate countermeasures to implement. Minimize business losses associated with user failings Proactively plan to prevent and mitigate data breaches Optimize your security spending Cost justify your security and loss reduction efforts Improve your organization’s culture Business technology and security professionals will benefit from the information provided by these two well-known and influential cybersecurity speakers and experts.
£24.29
Tuttle Publishing My First Book of Haiku Poems: a Picture, a Poem and a Dream; Classic Poems by Japanese Haiku Masters (Bilingual English and Japanese text)
**Chosen for 2020 NCTE Notable Poetry Books and Verse Novels List****Winner of 2020 Northern Lights Book Award for Poetry****Winner of 2019 Skipping Stones Honor Awards**Escape into a dreamy world of watercolors and nature-inspired haiku.My First Book of Haiku Poems introduces children to this ancient poetry form that's still a favorite among teachers, parents and children. These concise poems are easy for readers of all ages to understand and appreciate. Each of these 20 classic poems by Issa, Shiki, Basho, and other great haiku masters is paired with a stunning original painting by award-winning illustrator Tracy Gallup—which children will want to dive into and adults will want to frame. A fully bilingual children's book, My First Book of Haiku Poems includes the original versions of the Japanese poems (in Japanese script and Romanized form) on each page alongside the English translation to form a complete cultural experience. Commentaries offer parents and teachers ready-made "food for thought" to share with young readers and stimulate a conversation about each work.
£13.49
Sage Publications Ltd The SAGE Handbook of Digital Marketing
Digital marketing changes the dynamics of traditional routes to market, augments conversations and facilitates the measurement of activities by organisations and consumers alike. This Handbook strives to advance the study and understanding of this domain and provides a digital marketing journey that flows from methods and methodologies. It moves from the fundamentals to the different aspects of digital marketing strategy, tactics, metrics and management, and ethics. This Handbook brings together the critical factors in digital marketing as the essential reference set for researchers in this area of continued growth. It is essential reading for postgraduate students, researchers, and practitioners in a range of disciplines exploring digital marketing. Part 1: Foundations of Digital Marketing Part 2: Methodologies and Theories in Digital Marketing Part 3: Channels and Platforms in Digital Marketing Part 4: Tools, Tactics and Techniques in Digital Marketing Part 5: Management and Metrics in Digital Marketing Part 6: Ethical Issues in Digital Marketing
£120.00
Hachette Children's Group Reading Champion: The Lion and the Jackal: Independent Reading Purple 8
In this retelling of a tradiitonal African Tale, Jackal must outwit Lion in order to escape being eaten!This story is part of Reading Champion, a series carefully linked to book bands to encourage independent reading skills, developed with Dr Sue Bodman and Glen Franklin of UCL Institute of Education (IOE)Reading Champion offers independent reading books for children to practise and reinforce their developing reading skills.Fantastic, original stories are accompanied by engaging artwork and a reading activity. Each book has been carefully graded so that it can be matched to a child's reading ability, encouraging reading for pleasure. This book is perfect for the 5-7 age group or supports those reading at book band Purple.
£9.37
Beacon Press Scriptorium: Poems
£15.29
Hackett Publishing Co, Inc The Vocation Lectures: "Science as a Vocation"; "Politics as a Vocation"
Originally published separately, Weber's Science as a Vocation and Politics as a Vocation stand as the classic formulations of his positions on two related subjects that go to the heart of his thought: the nature and status of science and its claims to authority; and the nature and status of political claims and the ultimate justification for such claims. Together in this volume, these newly translated lectures offer an ideal point of entry into Weber's central project: understanding how, as Weber put it, "in the West alone there have appeared cultural manifestations [that seem to] go in the direction of universal significance and validity.
£36.89
Idea & Design Works Sonic the Hedgehog, Vol. 1: Fallout!
£14.99
Andrews McMeel Publishing Inkubator Crosswords: 100 Audacious Puzzles by Women and Nonbinary Creators
An entertaining collection of witty feminist crosswords from some of today's best woman and nonbinary puzzle-makers.Join the crossword revolution! Indie-crossword favorite the Inkubator was launched to embrace a diverse community of constructors, long underrepresented in the mainstream puzzle world. These immensely engaging grids from women and nonbinary puzzle writers are fun, relatable, and often surprising with clever, original clues that speak our language.Enjoy hours of satisfying solving as you dive into inclusive puzzles that truly reflect modern life, from dating apps to activism, to the occasional body part—almost nothing is off-limits, except outdated crosswordese.This collection includes 100 easy to challenging crosswords, complete solutions, and a section of cryptic and meta puzzles. Crossword fans of all levels are sure to love tackling these playful mind-twisters.
£9.99
Big Finish Productions Ltd Torchwood: God Among Us Part 2
Big Finish picks up events after Miracle Day and Aliens Among Us with Torchwood: God Among Us. When a God comes to Cardiff, the world goes to Hell. Norton Folgate has come from the 1950s to warn Torchwood it's the end of the world. He might have a point - there's an alien god wandering the city, and a sinister force manipulating events behind the scenes. Where are all the homeless people going? And why doesn't it stop raining? 5. Flight 405 by Lou Morgan. 6. Hostile Environment by Ash Darby. 7. Another Man's Shoes by Tim Foley. 8. Eye of the Storm by David Llewellyn. CAST: John Barrowman (Captain Jack Harkness), Tracy-Ann Oberman (Yvonne Hartman), Tom Price (Sergeant Andy Davidson), Paul Clayton (Mr Colchester), Alexandria Riley (Ng), Jonny Green (Tyler Steele), Samuel Barnett (Norton Folgate), Jacqueline King (God), David Warner (The Committee), Ramon Tikaram (Colin Colchester-Price), Jessica Hayles (Kirsty), Rhys Isaac-Jones (Aaron), Kyle Lima (Ben), Laura Dalgleish (Phone Shop Manager), Che Francis (Jay), Richard Henderson (Waiter), Rakie Ayola (Andrea Davenport).Other parts played by members of the cast. NOTE: Torchwood contains adult material and is not suitable for younger listeners.
£31.50
Cantata Learning Yellow
£24.89
Policy Press Poverty and Insecurity: Life in Low-Pay, No-Pay Britain
Winner of the British Academy Peter Townsend Prize for 2013 How do men and women get by in times and places where opportunities for standard employment have drastically reduced? Are we witnessing the growth of a new class, the 'Precariat', where people exist without predictability or security in their lives? What effects do flexible and insecure forms of work have on material and psychological well-being? This book is the first of its kind to examine the relationship between social exclusion, poverty and the labour market. It challenges long-standing and dominant myths about ‘the workless’ and ‘the poor’, by exploring close-up the lived realities of life in low-pay, no-pay Britain. Work may be ‘the best route out of poverty’ sometimes but for many people getting a job can be just a turn in the cycle of recurrent poverty – and of long-term churning between low-skilled ‘poor work’ and unemployment. Based on unique qualitative, life-history research with a 'hard-to-reach group' of younger and older people, men and women, the book shows how poverty and insecurity have now become the defining features of working life for many.
£31.99
John Wiley & Sons Inc People Operations: Automate HR, Design a Great Employee Experience, and Unleash Your Workforce
How the Best Companies are Skipping HR and Winning the Future of Work with People Ops People Operations: Automate HR, Design a Great Employee Experience, and Unleash Your Workforce explains how leaders at small- and medium-sized businesses can stop spending time on HR administration—"paperwork"—and start focusing on the "peoplework" that truly fuels employee growth and productivity. Authors Jay Fulcher, Kevin Marasco, Tracy Cote of Zenefits, the leading people operations platform, provide readers with a playbook for creating a massive competitive advantage by eliminating antiquated approaches to HR. The book takes a look at how work has changed and what companies need to do about it, and the new approach they must take to processes, systems, and best practices. You'll learn how to eliminate busywork and hassle, and how to use that newfound time and capital to empower your biggest asset: your people. You'll receive the end-to-end guide to: Digitizing legacy HR functions Using robots for the busywork you hate Employing software to design and improve your employee experience Assembling and empowering your "people team" Utilizing the included plans and templates to guide each stage of your business transformation Perfect for managers, leaders, small business owners, and executives, People Operations is perfect for anyone who wants to optimize HR, maximize their workforce investment, support their employees, and modernize their business.
£20.69
University of California Press Partner to the Poor: A Paul Farmer Reader
For nearly thirty years, anthropologist and physician Paul Farmer has traveled to some of the most impoverished places on earth to bring comfort and the best possible medical care to the poorest of the poor. Driven by his stated intent to 'make human rights substantial', Farmer has treated patients - and worked to address the root causes of their disease - in Haiti, Boston, Peru, Rwanda, and elsewhere in the developing world. In 1987, with several colleagues, he founded Partners In Health to provide a preferential option for the poor in health care. Throughout his career, Farmer has written eloquently and extensively on these efforts. "Partner to the Poor" collects his writings from 1988 to 2009 on anthropology, epidemiology, health care for the global poor, and international public health policy, providing a broad overview of his work. It illuminates the depth and impact of Farmer's contributions and demonstrates how, over time, this unassuming and dedicated doctor has fundamentally changed the way we think about health, international aid, and social justice. A portion of the proceeds from the sale of this book will be donated to Partners In Health.
£26.10
Rocketship Entertainment Felix the Cat
£14.21
Stewart, Tabori & Chang Inc Feathering the Nest
Tracy Hutson is an acclaimed interior designer. She’s also the loving mother of two little boys. When designing their bedroom, she knew precisely what she wanted: a nursery that would be mentally stimulating yet emotionally comforting. A place that would maximize safety, shielding adventurous toddlers from harm. And a room that would be built and decorated with a healthy dose of environmental responsibility. In Feathering the Nest, Hutson shares her passion for creating children’s spaces—putting her guiding principles into practice for four different styles of nursery design: vintage, contemporary, traditional, and international. Featuring stories and photos of actual children’s rooms from around the country, the book focuses on the essential components of nursery design, including the special touches that make a room your child’s very own. The warmth and creativity of Hutson’s approach will inspire every parent to create the ideal nest for their child.
£22.88
McGraw-Hill Education - Europe Audio CD Part B t/a Dos mundos
The Audio Program, coordinated with the Actividades auditivas from the Cuaderno de actividades, is available in audio CD format and also on the Online Learning Center. Additionally, an audio recording of the Enlace a la literatura passages and selected Lecturas from the textbook are included in special audio CDs as part of Audio Program. Part B is used in conjunction with the Workbook/Lab Manual Part B or the Combined Workbook/Lab Manual.
£100.99
CABI Publishing Biorational Tree Fruit Pest Management
As the human impact upon the environment becomes more apparent and severe, the need to develop agricultural techniques that cause minimal damage to the environment has increased. This is particularly the case in the area of pest management, where integrated pest management (IPM) strategies have become a fundamental component of plant protection. Focusing on insect pests of tree fruits and combining behavioural research with crop protection applications, this book emphasizes the importance of environmentally sustainable approaches in an agroecosystem. Both experimental and applied topics are discussed, including the conceptual framework of IPM, functional and behavioural ecology of a pest, host detection mechanisms and monitoring tool development, as well as pest management case studies. Representing a comprehensive discussion of tree-fruit pest management, from the evolution, ecology and behaviour of insect pests to the implementation of applied biorational programmes, this will be essential reading for researchers as well as commercial growers and extension agents.
£121.00
John Wiley & Sons Inc The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results
Ever notice how companies with the best service also have the happiest employees? That’s no accident. Do you want to build a strong, successful organization? Start by ignoring your customers. Really. Instead, focus first on creating a better employee experience, or EX. Your employees interact with customers, make them smile, and carry your brand message from the warehouse to the front lines. If your employees are having a great experience, so will your customers. In The Employee Experience, employee engagement pioneers Tracy Maylett and Matthew Wride reveal the secrets not only to attracting and retaining top talent, but to building a deeply engaged workforce—the foundation of organizational success. With deep insights into the dynamics of trust and mutual expectations, this book shows that before you can deliver a transcendent customer experience (CX), you must first build a superlative EX. With real-world examples and more than 24 million employee survey responses, Maylett and Wride reveal a clear, consistent pattern among the world’s most successful organizations. By establishing a clear set of expectations and promises—collectively known as the Contract—and upholding it consistently, employers can build the trust that leads to powerful engagement. Whether in business, healthcare, education, sports, or nonprofit, these organizations are consistently more successful and more profitable, enjoy sustainable growth, and win the battle to keep today’s rarest resource: talented people. Blending rigorous research, detailed case studies, in-depth interviews and expert insights, The Employee Experience will teach you to: Make the employee experience a core part of your strategy Understand employee expectations and bridge the “Expectation Gap” Establish rock-solid Brand, Transactional, and Psychological Contracts that breed trust and confidence Build an employee-employer partnership in creating something extraordinary Turn employee engagement into fuel for customer satisfaction, profit, and growth Attracting talent, retaining top performers, and creating an environment in which employees choose to engage drives results. The Employee Experience shows you where truly extraordinary organizations begin…and how to build one. TRACY MAYLETT, Ed.D, SPHR, SHRM-SCP, is the CEO of DecisionWise, where he currently advises leaders across the globe in leadership, change, and employee engagement. Maylett holds a doctorate from Pepperdine University and an MBA from BYU. He is a recognized author, and teaches in the Marriott School of Management at Brigham Young University. MATTHEW WRIDE, JD, PHR, is the COO of DecisionWise. With an extensive business background, Wride brings a fresh approach to organization development and leadership consulting. He is passionate about helping leaders create winning employee experiences. Wride holds a JD from Willamette University and a master’s degree from the University of Washington. For over two decades, DecisionWise has advised organizations and leaders in more than seventy countries on leadership, assessment, talent, organization development, and the employee experience. Visit us online at www.decision-wise.com.
£21.60
Taylor & Francis Ltd Young People, Class and Place
Under the weight of apparently growing consumer affluence, globalisation and post-modern social theory, many have proclaimed the declining significance of social class and place to young people’s lives – and for social science. Drawing upon new, empirically grounded, theoretically innovative studies, this volume begs to differ. It argues that the youth phase provides a privileged vantage point from which to interrogate and think about broader processes of social change and social continuity. These themes are addressed by all the diverse contributions gathered here. The chapters include investigation of: the problems of growing up in gang neighbourhoods and young people’s use of space for leisure; new patterns of class formation and youth transition in Eastern Europe; the effects of classed labels and identities (such as ‘chav’ and charver’) in youth culture and schooling; the changing meanings of class and place for young women in changing socio-economic landscapes; new patterns of youth culture and transition among Black young men in East London; and how we think and theorise about change and continuity in youth studies. Together these new empirical studies and critical theoretical analyses confirm the continuing central importance of class and place in shaping the opportunities, transitions, sub-cultures and life-styles of young people. This book was based on a special issue of Journal of Youth Studies.
£130.00
Springer Nature Switzerland AG Corporate Social Responsibility (CSR), Sustainability and Environmental Social Governance (ESG): Approaches to Ethical Management
This book provides a comprehensive overview of corporate social responsibility (CSR) and its practical applications. In addition to the structured procedure with definitions and CSR approaches, functions within the value chain are described in comprehensive manner with reference to business practice. Business trends in special sectors such as innovation management and hospitality management are also covered. Numerous practical examples and country-specific recommendations for decisions in practical situations are also offered.
£51.25
Goose Lane Editions The Great Trees of New Brunswick, 2nd Edition
An Atlantic BestsellerNew Brunswick is home to more than five billion trees, many native to the Acadian forest and some exotics introduced by settlers. For this new edition of The Great Trees of New Brunswick (the first edition was published in 1987), forester David Palmer and conservationist Tracy Glynn have prepared a book that doubles as an informative guide to the province's native and introduced species and a compendium of "champion" trees, drawn from nominations from all corners of the province.Divided into sections on hardwoods, softwoods, and exotics and lavishly illustrated with full-colour photographs, The Great Trees of New Brunswick features chapters on all thirty-two native species and nine introduced species. Each chapter includes information on the tree's defining features, habitat and uses, as well as photographs and a detailed description of champion trees. Rounding out the book is an introductory essay on the Acadian forest — its history, survival, and future.Whether you're an avid hiker, outdoors person, or simply someone who wants to know more about the trees of the Acadian forest, you'll find The Great Trees of New Brunswick to be an essential reference to New Brunswick's forests and its panoply of trees.Co-published with the Conservation Council of New Brunswick
£19.79
Cengage Learning, Inc Basic Marketing Research: Customer Insights and Managerial Action
In Brown/Suter/Churchill's BASIC MARKETING RESEARCH, 10th Edition, you will learn how to convert marketplace data into actionable marketing information using the two dominant approaches, behavioral data that exists and customer insights gathered for a specific purpose, and how interactions in the research process give managers and researchers confidence in the result. BASIC MARKETING RESEARCH's easy-to-read writing style helps you see the research process from the perspectives of researchers who gather information and marketing managers who use it and helps you apply your market research skills in experiential learning activities.
£67.09
Macmillan Learning Psychology: The Science of Person, Mind, and Brain
£68.99