Search results for ""author tracy""
Lerner Publishing Group Simchat Torah Is Coming!
£7.01
Abrams Itzhak: A Boy Who Loved the Violin
This picture-book biography of violin virtuoso Itzhak Perlman will inspire young readers to follow the melody within themselves Before becoming one of the greatest violinists of all time, Itzhak Perlman was simply a boy who loved music. Raised by a poor immigrant family in a tiny Tel Aviv apartment, baby Itzhak was transformed by the sounds from his family’s kitchen radio—graceful classical symphonies, lively klezmer tunes, and soulful cantorial chants. The rich melodies and vibrant rhythms spoke to him like magic, filling his mind with vivid rainbows of color. After begging his parents for an instrument, Itzhak threw his heart and soul into playing the violin. Despite enormous obstacles—including a near-fatal bout of polio that left him crippled for life—Itzhak persevered, honing his extraordinary gift. When he performed on the Ed Sullivan Show sat only 13, audiences around the world were mesmerized by the warmth, joy, and passion in every note. Gorgeously illustrated with extensive back matter, this picture-book biography recounts Itzhak’s childhood journey—from a boy with a dream to an internationally acclaimed violin virtuoso.
£12.99
Random House USA Inc Into the Labyrinth
£8.99
Pavilion Publishing and Media Ltd Becoming a Coach: The Essential ICF Guide, Second Edition: 2023
How can you become the very best coach you can be? Becoming a Coach provides all the knowledge and inspiration needed to reflect on who you are, what you do, and how you can develop as a professional coach. Drawing on the latest ICF coach competence framework and up-to-date coaching research, the authors set out a wide range of contemporary coaching models and techniques and show how they can be integrated in order to deliver an evidence-based coaching service to the very highest professional standards. Deepening readers’ understanding of core competencies and broadening thinking on how to apply them in practice, Becoming a Coach is the is the only book to align directly with the world’s most widely accepted and up-to-date professional coaching guidance. As such, it is a perfect foundational resource for any coaching practice, and the ideal textbook for any coaching education programme.
£35.07
Albert Whitman & Company Around the Passover Table
£15.29
Henry Holt & Company Inc John Deere, That's Who!
£17.00
Capstone Press Go-Kart Racing
£21.51
Policy Press Depression and older people: Towards securing well-being in later life
The literature on depression in old age has tended to be dominated by the medical model with its focus on symptoms and treatment. This report breaks new ground by adopting a psycho-social approach - one that explores depression in the context of the everyday lives of older people. Commissioned by Help the Aged, the report reviews the nature and scope of the evidence base around depression and older people; evaluates current policy and practice responses and identifies gaps in the evidence base and areas for further work. Depression and older people is invaluable reading for anyone involved in the management and delivery of services to older people, as well as academics, students and researchers in the field. It will also be of interest to older people themselves.
£19.99
Jessica Kingsley Publishers How Can I Remember All That?: Simple Stuff to Improve Your Working Memory
Why can't I remember what my parents just asked me to do? Why do I feel stressed out at school when the teacher is writing on the board and talking at the same time? And what can I do about it? Working memory issues affect a huge proportion of kids with learning differences like ADHD, dyslexia, dyscalculia, and ASD. These issues can make them feel frustrated or bored, as working memory and intelligence are two very different things. Kids with working memory problems can also act out in the classroom and at home. In this child-friendly and authoritative guide, international working memory expert Dr Tracy Packiam Alloway walks you through what working memory is, what it feels like to have problems with your working memory, and what you can do about it. She presents key tips and strategies, such as the benefits of eating chocolate or of barefoot running, that will help children both at home and at school, and includes a section at the end for adults describing how we can test for working memory issues.
£13.61
Nova Science Publishers Inc Yangtze River: Geography, Pollution & Environmental Implications
£96.29
Troubador Publishing The Perfect Pair: Shards from the Mirror: 3: Shards from the Mirror
£14.99
Redleaf Press Open-Ended Art for Young Children
Common challenges and practical solutions for practicing open-ended art in early childhood classrooms.Open-ended art is defined as art activity where children are free to use their imagination as they explore a variety of materials without a planned outcome. When teachers embrace open-ended art, they emphasize the process of creating and observe the developmental growth being experienced by the children. Open-ended art provides children an important opportunity to think about, feel, and express ideas. It allows teachers to slow down the pace of the day and appreciate the beauty that comes from simple experimentation with art materials.There are many books available to educators that include art ideas and projects, but Open-Ended Art for Young Children goes beyond the basics to highlight why the field of early childhood education advocates for open-ended art and explains how to adapt to new ways of thinking about art. Authors Dr. Tracy Galuski and Dr. Mary Ellen Bardsley present, chapter by chapter, the challenges teachers encounter when faced with best practices and expectations related art process and product. Each chapter begins with a classroom vignette that describes the challenge, followed by a plethora of solutions grounded in research and illustrated through practical examples. Each chapter includes full-color pictures and photos and ends with an activity or investigation for reflection.
£29.66
Bloomsbury Publishing Plc Amah Faraway
£16.44
Penguin Putnam Inc The Cancer Journals
£12.20
Nick Hern Books Three Sisters On Hope Street
A funny, vibrant and moving version of Chekhov's Three Sisters, set amongst the Jewish community in wartime Liverpool. From the award-winning writer Diane Samuels (Kindertransport) and well-known actress and writer Tracy-Ann Oberman. Liverpool, 1946. A year after the sudden death of their father, sisters Gertie, May and Rita Lasky share their once grand home on Hope Street with their asthmatic brother Arnold, Auntie Biel (who still keeps her packed suitcase under the spare bed) and old family friend Dr Nate Weinberg (who claims, hand on heart, to be on the wagon). As the sisters regularly welcome GIs and pilots from the nearby American base, each continues her own search for meaning amidst the shattered remains of their city, in a rapidly changing world. Three Sisters on Hope Street was first staged at the Everyman Theatre, Liverpool, in 2008, transferring to Hampstead Theatre, London.
£10.99
John Wiley & Sons Inc Advancing Social Justice: Tools, Pedagogies, and Strategies to Transform Your Campus
Tools and strategies to foster transformative change for social justice Many believe that social justice education is simply the new politically correct term for diversity-focused intervention or multiculturalism. The true definition, however, is more complex, nuanced, and important to understand. Higher education today needs clarity on both the concept of social justice and effective tools to successfully translate theory into practice. In Advancing Social Justice: Tools, Pedagogies, and Strategies to Transform Your Campus, Tracy Davis and Laura M. Harrison offer educators a clear understanding of what social justice is, along with effective practices to help higher education institutions embrace a broad social justice approach in all aspects of their work with students, both inside and outside of the classroom. Theoretical, philosophical, and practical, the book challenges readers to take a step back from where they are, do an honest and unvarnished assessment of how they currently practice social justice, rethink how they approach their work, and re-engage based on a more informed and rigorous conceptual framework. The authors begin by clarifying the definition of social justice as an approach that examines and acknowledges the impact of institutional and historical systems of power and privilege on individual identity and relationships. Exploring identity devel-opment using the critical lenses of history and context, they concentrate on ways that oppression and privilege are manifest in the lived experiences of students. They also highlight important concepts to consider in designing and implementing effective social justice interventions and provide examples of effective social justice education. Finally, the book provides teachers and practitioners with tools and strategies to infuse a social justice approach into their work with students and within their institutions.
£36.00
Wreac Havoc Publishing The Amazing Adventures of Awesome Amani: a W.R.E.a.C Havoc Heroes Series Book 1
£12.62
University of Texas Press Handbook of Latin American Studies, Vol. 65: Social Sciences
Beginning with volume 41 (1979), the University of Texas Press became the publisher of the Handbook of Latin American Studies, the most comprehensive annual bibliography in the field. Compiled by the Hispanic Division of the Library of Congress and annotated by a corps of more than 140 specialists in various disciplines, the Handbook alternates from year to year between social sciences and humanities.The Handbook annotates works on Mexico, Central America, the Caribbean and the Guianas, Spanish South America, and Brazil, as well as materials covering Latin America as a whole. Most of the subsections are preceded by introductory essays that serve as biannual evaluations of the literature and research under way in specialized areas.The subject categories for Volume 65 are as follows: Anthropology Economics Geography Government and Politics International Relations Political Economy Sociology
£100.80
John Wiley & Sons Inc You CAN Stop Stupid: Stopping Losses from Accidental and Malicious Actions
Stopping Losses from Accidental and Malicious Actions Around the world, users cost organizations billions of dollars due to simple errors and malicious actions. They believe that there is some deficiency in the users. In response, organizations believe that they have to improve their awareness efforts and making more secure users. This is like saying that coalmines should get healthier canaries. The reality is that it takes a multilayered approach that acknowledges that users will inevitably make mistakes or have malicious intent, and the failure is in not planning for that. It takes a holistic approach to assessing risk combined with technical defenses and countermeasures layered with a security culture and continuous improvement. Only with this kind of defense in depth can organizations hope to prevent the worst of the cybersecurity breaches and other user-initiated losses. Using lessons from tested and proven disciplines like military kill-chain analysis, counterterrorism analysis, industrial safety programs, and more, Ira Winkler and Dr. Tracy Celaya's You CAN Stop Stupid provides a methodology to analyze potential losses and determine appropriate countermeasures to implement. Minimize business losses associated with user failings Proactively plan to prevent and mitigate data breaches Optimize your security spending Cost justify your security and loss reduction efforts Improve your organization’s culture Business technology and security professionals will benefit from the information provided by these two well-known and influential cybersecurity speakers and experts.
£24.29
Tuttle Publishing My First Book of Haiku Poems: a Picture, a Poem and a Dream; Classic Poems by Japanese Haiku Masters (Bilingual English and Japanese text)
**Chosen for 2020 NCTE Notable Poetry Books and Verse Novels List****Winner of 2020 Northern Lights Book Award for Poetry****Winner of 2019 Skipping Stones Honor Awards**Escape into a dreamy world of watercolors and nature-inspired haiku.My First Book of Haiku Poems introduces children to this ancient poetry form that's still a favorite among teachers, parents and children. These concise poems are easy for readers of all ages to understand and appreciate. Each of these 20 classic poems by Issa, Shiki, Basho, and other great haiku masters is paired with a stunning original painting by award-winning illustrator Tracy Gallup—which children will want to dive into and adults will want to frame. A fully bilingual children's book, My First Book of Haiku Poems includes the original versions of the Japanese poems (in Japanese script and Romanized form) on each page alongside the English translation to form a complete cultural experience. Commentaries offer parents and teachers ready-made "food for thought" to share with young readers and stimulate a conversation about each work.
£13.49
Sage Publications Ltd The SAGE Handbook of Digital Marketing
Digital marketing changes the dynamics of traditional routes to market, augments conversations and facilitates the measurement of activities by organisations and consumers alike. This Handbook strives to advance the study and understanding of this domain and provides a digital marketing journey that flows from methods and methodologies. It moves from the fundamentals to the different aspects of digital marketing strategy, tactics, metrics and management, and ethics. This Handbook brings together the critical factors in digital marketing as the essential reference set for researchers in this area of continued growth. It is essential reading for postgraduate students, researchers, and practitioners in a range of disciplines exploring digital marketing. Part 1: Foundations of Digital Marketing Part 2: Methodologies and Theories in Digital Marketing Part 3: Channels and Platforms in Digital Marketing Part 4: Tools, Tactics and Techniques in Digital Marketing Part 5: Management and Metrics in Digital Marketing Part 6: Ethical Issues in Digital Marketing
£120.00
Hachette Children's Group Reading Champion: The Lion and the Jackal: Independent Reading Purple 8
In this retelling of a tradiitonal African Tale, Jackal must outwit Lion in order to escape being eaten!This story is part of Reading Champion, a series carefully linked to book bands to encourage independent reading skills, developed with Dr Sue Bodman and Glen Franklin of UCL Institute of Education (IOE)Reading Champion offers independent reading books for children to practise and reinforce their developing reading skills.Fantastic, original stories are accompanied by engaging artwork and a reading activity. Each book has been carefully graded so that it can be matched to a child's reading ability, encouraging reading for pleasure. This book is perfect for the 5-7 age group or supports those reading at book band Purple.
£9.37
Beacon Press Scriptorium: Poems
£15.29
Archaia Studios Press The Sacrifice of Darkness
“When I was a young girl, my husband’s father flew an air machine into the sun. Since then, the days have been dark, the nights bright.” Roxane Gay, Tracy Lynne Oliver ,and Rebecca Kirby adapt Gay’s New York Times bestselling short story “We Are the Sacrifice of Darkness” as a full-length graphic novel, expanding an unforgettable world where a tragic event forever bathes the world in darkness. Follow one woman’s powerful journey through this new landscape as she discovers love, family, and the true light in a world seemingly robbed of any. As she challenges notions of identity, guilt, and survival she’ll find that no matter the darkness, there remains sources of hope that can pierce the veil.
£17.09
University of Texas Press Handbook of Latin American Studies, Vol. 73: Social Sciences
"The one source that sets reference collections on Latin American studies apart from all other geographic areas of the world. . . . The Handbook has provided scholars interested in Latin America with a bibliographical source of a quality unavailable to scholars in most other branches of area studies." —Latin American Research ReviewBeginning with Number 41 (1979), the University of Texas Press became the publisher of the most comprehensive annual bibliography in the field. Compiled by the Hispanic Division of the Library of Congress and annotated by a corps of more than 140 specialists in various disciplines, the Handbook alternates from year to year between social sciences and humanities.The Handbook annotates works on Mexico, Central America, the Caribbean and the Guianas, Spanish South America, and Brazil, as well as materials covering Latin America as a whole. Most of the subsections are preceded by introductory essays that serve as biannual evaluations of the literature and research under way in specialized areas.
£104.40
University of Texas Press Handbook of Latin American Studies, Vol. 70: Humanities
“The one source that sets reference collections on Latin American studies apart from all other geographic areas of the world. . . . The Handbook has provided scholars interested in Latin America with a bibliographical source of a quality unavailable to scholars in most other branches of area studies.”—Latin American Research ReviewBeginning with Number 41 (1979), the University of Texas Press became the publisher of the Handbook of Latin American Studies, the most comprehensive annual bibliography in the field. Compiled by the Hispanic Division of the Library of Congress and annotated by a corps of more than 140 specialists in various disciplines, the Handbook alternates from year to year between social sciences and humanities.The Handbook annotates works on Mexico, Central America, the Caribbean and the Guianas, Spanish South America, and Brazil, as well as materials covering Latin America as a whole. Most of the subsections are preceded by introductory essays that serve as biannual evaluations of the literature and research under way in specialized areas.The subject categories for Number 70 are as follows: Art History Literature Music Philosophy: Latin American Thought
£100.80
Elsevier - Health Sciences Division Illustrated Dental Embryology, Histology, and Anatomy
Get a clear picture of oral biology and the formation and study of dental structures. Illustrated Dental Embryology, Histology, & Anatomy, 5th Edition is the ideal introduction to one of the most foundational areas in the dental professions - understanding the development, cellular makeup, and physical anatomy of the head and neck regions. Written in a clear, reader-friendly style, this text makes it easy for you to understand both basic science and clinical applications - putting the content into the context of everyday dental practice. New for the fifth edition is evidence-based research on the dental placode, nerve core region, bleeding difficulties, silver diamine fluoride, and primary dentition occlusion. Plus, high-quality color renderings and clinical histographs and photomicrographs throughout the book, truly brings the material to life. UPDATED! Test Bank with cognitive leveling and mapping to the dental assisting and dental hygiene test blueprints UPDATED! User-friendly pronunciation guide of terms ensures students learn the correct way to pronounce dental terminology. Comprehensive coverage includes all the content needed for an introduction to the developmental, histological, and anatomical foundations of oral health. Hundreds of full-color anatomical illustrations and clinical and microscopic photographs accompany text descriptions of anatomy and biology. Clinical Considerations boxes relate abstract-seeming biological concepts to everyday clinical practice. Key terms open each chapter, accompanied by phonetic pronunciations, and are highlighted within the text, and ag glossary provides a quick and handy review and research tool. Expert authors provide guidance and expertise related to advanced dental content. NEW! Evidence-based research thoroughly discusses the dental placode, nerve core region, bleeding difficulties, silver diamine fluoride, and primary dentition occlusion. NEW! Photomicrographs, histographs, and full-color illustrations throughout text helps bring the material to life. NEW! The latest periodontal insights include biologic width, gingival biotype, gingival crevicular fluid quantitative proteomics, clinical attachment level, AAP disease classification, and reactive oxygen species therapy. NEW! Expanded coverage of key topics includes figures on tongue formation, developmental disturbances, root morphology, and TMJ cone beam CT.
£77.99
University of Texas Press Handbook of Latin American Studies, Vol. 68: Humanities
Beginning with Volume 41 (1979), the University of Texas Press became the publisher of the Handbook of Latin American Studies, the most comprehensive annual bibliography in the field. Compiled by the Hispanic Division of the Library of Congress and annotated by a corps of more than 140 specialists in various disciplines, the Handbook alternates from year to year between social sciences and humanities.The Handbook annotates works on Mexico, Central America, the Caribbean and the Guianas, Spanish South America, and Brazil, as well as materials covering Latin America as a whole. Most of the subsections are preceded by introductory essays that serve as biannual evaluations of the literature and research under way in specialized areas.The subject categories for Volume 68 are as follows: Art History (including ethnohistory) Literature (including translations from the Spanish and Portuguese) Music Philosophy: Latin American Thought
£100.80
University of Texas Press Sugar's Life in the Hood: The Story of a Former Welfare Mother
All her life, Sugar Turner has had to hustle to survive. An African American woman living in the inner city, she has been a single mother juggling welfare checks, food stamps, boyfriends and husbands, illegal jobs, and home businesses to make ends meet for herself and her five children. Her life's path has also wandered through the wilderness of crack addiction and prostitution, but her strong faith in God and her willingness to work hard for a better life pulled her through. Today, Turner is off welfare and is completing her education. She is computer literate, holds a job in the local school system, has sent three of her children to college, and is happily married. In this engrossing book, Sugar Turner collaborates with anthropologist Tracy Bachrach Ehlers in telling her story. Through conversations with Ehlers, diary entries, and letters, Turner vividly and openly describes all aspects of her life, including motherhood, relationships with men, welfare and work, and her attachment to her friends, family, and life in the "hood." Ehlers also gives her reactions to Turner's story, discussing not only how it belies the "welfare queen" stereotype, but also how it forced her to confront her own lingering confusions about race, her own bigotry. What emerges from this book is a fascinating story of two women from radically different backgrounds becoming equal witnesses to each other's lives. By allowing us into the real world of an inner-city African American mother, they replace with compassion and insight the stereotypes, half-truths, and scorn that too often dominate public discourse.
£21.99
Hachette Children's Group Reading Champion: Matooke: Independent Reading White 10
This story is part of Reading Champion, a series carefully linked to book bands to encourage independent reading skills, developed with Dr Sue Bodman and Glen Franklin of UCL Institute of Education (IOE). This book is aimed at Independent Reading Book Band White 10, for readers aged from 5-7 years.Eddie is a city boy from Kampala, but it's the school holidays so he's off for a visit with his Auntie and cousin in the Ugandan countryside. The hard work and all the nature are a bit hard for him to get used to at first, but, in the end, their patient teaching and his Auntie's delicious matooke win him over.Reading Champion offers independent reading books for children to practise and reinforce their developing reading skills.Fantastic, original stories are accompanied by engaging artwork and a reading activity. Each book has been carefully graded so that it can be matched to a child's reading ability, encouraging reading for pleasure.
£7.61
Hay House Inc Radical Hope: 10 Key Healing Factors from Exceptional Survivors of Cancer & Other Diseases
Real-life stories from survivors of cancer and other diseases who have used the 9 key factors from the New York Times best-selling Radical Remission, with updated research and a tenth key factor revealed.Following the publication of the New York Times best-selling Radical Remission, researcher Kelly A. Turner, Ph.D., has collected hundreds of new cases of radical remissions--from cancer and now also other diseases--from across the globe. In Radical Hope, Turner explores the real-life application of the Radical Remission principles and the people who have chosen to take this journey.Each chapter shares a survivor's in-depth story and their use of one of the ten key Radical Remission healing factors. Turner provides updated scientific research and new tips for each factor, and unveils a tenth key factor for integration into your healing approach. Male and female, young and old, these survivors recognize that by taking ownership of their approach to healing, they are giving themselves the best chance for a longer and healthier life, with the ultimate goal of achieving remission.With warmth, realness, and a true sense of hope, Turner shines the spotlight on the pure strength of the human spirit and offers steadfast support and guidance for making the unique and individual decisions that lead to a powerful journey of healing.
£16.66
Familius LLC Everyone's Sleepy but the Baby
Sleepy Mommy, Sleepy Daddy, Sleepy little dog. Everyone’s sleepy But the baby, Yawn, yawn, yawn. After a long day, the whole family is ready to hit the hay . . . except for the baby. Why is it so hard to get the baby to sleep? With hilarious illustrations that might hit a little too close to home for new parents, Everyone’s Sleepy but the Baby is the perfect, true-to-life bedtime story that will help even the most reluctant sleeper wind down for bed.
£9.00
Random House USA Inc There's a Revolution Outside, My Love: Letters from a Crisis
£14.49
John Wiley & Sons Inc Adoption For Dummies
You hear all sorts of things said or implied about adoption. Some information comes from people who know a lot about it, while some comes from people who don’t know anything about it but make assumptions anyway. Some comes from people whose experiences have been good; some from those whose experiences have been bad. The result? Enough conflicting information to make your head spin. So when everyone has an opinion and most of the books on the market deal with specific aspects on adoption or particular types of adoptions, where do you turn to for reliable information? Start with Adoption For Dummies. The great thing about this guide is that you decide where to start and what to read. It’s a reference you can jump into and out of at will. Just head to the table of contents or the index to find the information you want. Each part of Adoption For Dummies covers a particular aspect of adoption, including: Answering the basic adoption questions – How much does it cost? Who’s involved? How long does it take? What do I need to know that I don’t know to ask? And more. Getting started – and figuring out what steps you have to take. Dealing with birthmothers and birthfathers – and why, even though they may not be part of your life, they’re still important to you. Confronting the issues adoptive families face – issues from sharing the adoption story with your child, to answering your child's questions about his birthparents, to handling rude family members who treat your child differently than her cousins. Finding help – from books, resources, and support groups. No adoption book – at least no adoption book that you can carry around without a hydraulic lift – can tell you everything there is to know about adoption. What Adoption For Dummies tells you is what you need to know, all in an easy-to-use reference.
£14.99
The New York Review of Books, Inc Generations: A Memoir
£13.99
Rocketship Entertainment Felix the Cat
£14.21
Stewart, Tabori & Chang Inc Feathering the Nest
Tracy Hutson is an acclaimed interior designer. She’s also the loving mother of two little boys. When designing their bedroom, she knew precisely what she wanted: a nursery that would be mentally stimulating yet emotionally comforting. A place that would maximize safety, shielding adventurous toddlers from harm. And a room that would be built and decorated with a healthy dose of environmental responsibility. In Feathering the Nest, Hutson shares her passion for creating children’s spaces—putting her guiding principles into practice for four different styles of nursery design: vintage, contemporary, traditional, and international. Featuring stories and photos of actual children’s rooms from around the country, the book focuses on the essential components of nursery design, including the special touches that make a room your child’s very own. The warmth and creativity of Hutson’s approach will inspire every parent to create the ideal nest for their child.
£22.88
McGraw-Hill Education - Europe Audio CD Part B t/a Dos mundos
The Audio Program, coordinated with the Actividades auditivas from the Cuaderno de actividades, is available in audio CD format and also on the Online Learning Center. Additionally, an audio recording of the Enlace a la literatura passages and selected Lecturas from the textbook are included in special audio CDs as part of Audio Program. Part B is used in conjunction with the Workbook/Lab Manual Part B or the Combined Workbook/Lab Manual.
£100.99
CABI Publishing Biorational Tree Fruit Pest Management
As the human impact upon the environment becomes more apparent and severe, the need to develop agricultural techniques that cause minimal damage to the environment has increased. This is particularly the case in the area of pest management, where integrated pest management (IPM) strategies have become a fundamental component of plant protection. Focusing on insect pests of tree fruits and combining behavioural research with crop protection applications, this book emphasizes the importance of environmentally sustainable approaches in an agroecosystem. Both experimental and applied topics are discussed, including the conceptual framework of IPM, functional and behavioural ecology of a pest, host detection mechanisms and monitoring tool development, as well as pest management case studies. Representing a comprehensive discussion of tree-fruit pest management, from the evolution, ecology and behaviour of insect pests to the implementation of applied biorational programmes, this will be essential reading for researchers as well as commercial growers and extension agents.
£121.00
John Wiley & Sons Inc The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results
Ever notice how companies with the best service also have the happiest employees? That’s no accident. Do you want to build a strong, successful organization? Start by ignoring your customers. Really. Instead, focus first on creating a better employee experience, or EX. Your employees interact with customers, make them smile, and carry your brand message from the warehouse to the front lines. If your employees are having a great experience, so will your customers. In The Employee Experience, employee engagement pioneers Tracy Maylett and Matthew Wride reveal the secrets not only to attracting and retaining top talent, but to building a deeply engaged workforce—the foundation of organizational success. With deep insights into the dynamics of trust and mutual expectations, this book shows that before you can deliver a transcendent customer experience (CX), you must first build a superlative EX. With real-world examples and more than 24 million employee survey responses, Maylett and Wride reveal a clear, consistent pattern among the world’s most successful organizations. By establishing a clear set of expectations and promises—collectively known as the Contract—and upholding it consistently, employers can build the trust that leads to powerful engagement. Whether in business, healthcare, education, sports, or nonprofit, these organizations are consistently more successful and more profitable, enjoy sustainable growth, and win the battle to keep today’s rarest resource: talented people. Blending rigorous research, detailed case studies, in-depth interviews and expert insights, The Employee Experience will teach you to: Make the employee experience a core part of your strategy Understand employee expectations and bridge the “Expectation Gap” Establish rock-solid Brand, Transactional, and Psychological Contracts that breed trust and confidence Build an employee-employer partnership in creating something extraordinary Turn employee engagement into fuel for customer satisfaction, profit, and growth Attracting talent, retaining top performers, and creating an environment in which employees choose to engage drives results. The Employee Experience shows you where truly extraordinary organizations begin…and how to build one. TRACY MAYLETT, Ed.D, SPHR, SHRM-SCP, is the CEO of DecisionWise, where he currently advises leaders across the globe in leadership, change, and employee engagement. Maylett holds a doctorate from Pepperdine University and an MBA from BYU. He is a recognized author, and teaches in the Marriott School of Management at Brigham Young University. MATTHEW WRIDE, JD, PHR, is the COO of DecisionWise. With an extensive business background, Wride brings a fresh approach to organization development and leadership consulting. He is passionate about helping leaders create winning employee experiences. Wride holds a JD from Willamette University and a master’s degree from the University of Washington. For over two decades, DecisionWise has advised organizations and leaders in more than seventy countries on leadership, assessment, talent, organization development, and the employee experience. Visit us online at www.decision-wise.com.
£21.60
Taylor & Francis Ltd Young People, Class and Place
Under the weight of apparently growing consumer affluence, globalisation and post-modern social theory, many have proclaimed the declining significance of social class and place to young people’s lives – and for social science. Drawing upon new, empirically grounded, theoretically innovative studies, this volume begs to differ. It argues that the youth phase provides a privileged vantage point from which to interrogate and think about broader processes of social change and social continuity. These themes are addressed by all the diverse contributions gathered here. The chapters include investigation of: the problems of growing up in gang neighbourhoods and young people’s use of space for leisure; new patterns of class formation and youth transition in Eastern Europe; the effects of classed labels and identities (such as ‘chav’ and charver’) in youth culture and schooling; the changing meanings of class and place for young women in changing socio-economic landscapes; new patterns of youth culture and transition among Black young men in East London; and how we think and theorise about change and continuity in youth studies. Together these new empirical studies and critical theoretical analyses confirm the continuing central importance of class and place in shaping the opportunities, transitions, sub-cultures and life-styles of young people. This book was based on a special issue of Journal of Youth Studies.
£130.00
Springer Nature Switzerland AG Corporate Social Responsibility (CSR), Sustainability and Environmental Social Governance (ESG): Approaches to Ethical Management
This book provides a comprehensive overview of corporate social responsibility (CSR) and its practical applications. In addition to the structured procedure with definitions and CSR approaches, functions within the value chain are described in comprehensive manner with reference to business practice. Business trends in special sectors such as innovation management and hospitality management are also covered. Numerous practical examples and country-specific recommendations for decisions in practical situations are also offered.
£51.25
Goose Lane Editions The Great Trees of New Brunswick, 2nd Edition
An Atlantic BestsellerNew Brunswick is home to more than five billion trees, many native to the Acadian forest and some exotics introduced by settlers. For this new edition of The Great Trees of New Brunswick (the first edition was published in 1987), forester David Palmer and conservationist Tracy Glynn have prepared a book that doubles as an informative guide to the province's native and introduced species and a compendium of "champion" trees, drawn from nominations from all corners of the province.Divided into sections on hardwoods, softwoods, and exotics and lavishly illustrated with full-colour photographs, The Great Trees of New Brunswick features chapters on all thirty-two native species and nine introduced species. Each chapter includes information on the tree's defining features, habitat and uses, as well as photographs and a detailed description of champion trees. Rounding out the book is an introductory essay on the Acadian forest — its history, survival, and future.Whether you're an avid hiker, outdoors person, or simply someone who wants to know more about the trees of the Acadian forest, you'll find The Great Trees of New Brunswick to be an essential reference to New Brunswick's forests and its panoply of trees.Co-published with the Conservation Council of New Brunswick
£19.79
Cengage Learning, Inc Basic Marketing Research: Customer Insights and Managerial Action
In Brown/Suter/Churchill's BASIC MARKETING RESEARCH, 10th Edition, you will learn how to convert marketplace data into actionable marketing information using the two dominant approaches, behavioral data that exists and customer insights gathered for a specific purpose, and how interactions in the research process give managers and researchers confidence in the result. BASIC MARKETING RESEARCH's easy-to-read writing style helps you see the research process from the perspectives of researchers who gather information and marketing managers who use it and helps you apply your market research skills in experiential learning activities.
£67.09
Macmillan Learning Psychology: The Science of Person, Mind, and Brain
£68.99
Pearson Education Limited Viva! AQA GCSE Spanish Grammar and Translation Workbook
A dedicated workbook to support and consolidate grammar learning and translation skills for AQA GCSE Spanish for first teaching from 2016. Includes: explanations of key grammar points, verb tables, and exercises to embed grammar knowledge translation exercises and strategies for translation both into Spanish and into English a bank of revision translations bringing together grammar and vocabulary learning from throughout the course clear links to the Viva! Student Books from the same series.
£11.72
Hackett Publishing Co, Inc Twilight of the Idols
Twilight of the Idols presents a vivid, compressed overview of many of Nietzsche’s mature ideas, including his attack on Plato’s Socrates and on the Platonic legacy in Western philosophy and culture. Polt provides a trustworthy rendering of Nietzsche’s text in contemporary American English, complete with notes prepared by the translator and Tracy Strong. An authoritative Introduction by Strong makes this an outstanding edition. Select Bibliography and Index.
£12.99
Capstone Press Jonathan Toews
£21.80