Search results for ""author ian miles""

This book examines the way in which the increasing internationalization of services, including the operation of multinationals in this sector, interacts with the process of innovation in services. The book challenges the theoretical traditions that have developed around the analysis of service innovation and internationalization, and argues for a new research agenda. The distinguished contributors address many of the most pertinent issues and adopt a variety of theoretical and empirical approaches to enrich the debates. In contrast to most other books on this topic, this volume pays particular attention to services that are knowledge or technology intensive. It elucidates the process of internationalization of such services (through trade and FDI) and stresses the important role it plays in the globalization of production, distribution and innovation. The book also highlights the significant implications service internationalization can have for the competitiveness of firms, regions and countries. The authors thoroughly evaluate trade and investment statistics in order to identify different modes of internationalization and the substantial cross-national differences that this reveals. They move on to examine the organizational structure of multinationals, the new international division of labour and the factors which can influence the location decisions of knowledge-intensive services. Using extensive survey data from a variety of different countries, they accurately identify the trends, characteristics and drivers which have acted as a catalyst for the increasing internationalization of knowledge-intensive services, as well as the obstacles which can hinder this process. Adopting a truly global perspective, this significant new volume will be of considerable interest to students, scholars and policymakers in the fields of international business, innovation and management.

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There has been a great deal of discussion on the knowledge economy, but much of this has been more a matter of rhetoric than serious analysis. This book is a pioneering effort to address this gap, using a range of methods and investigating knowledge-intensive service activities (KISA) in many different sectors. The expert contributors highlight the changes that are occurring in the labor force and the organization of work, as well as in the competences and combinations of knowledge demanded in contemporary occupations. They provide corporate managers and policymakers with much needed data and analysis regarding the implications of knowledge-intensive service systems and the skills required for innovation within these sectors. By exploring these systems in both traditional and services industries, the editors point to important areas of action for improving business practices and human capital development that are key for business and employment development. This unique book deploys rich empirical material that will help put KISA onto the map for researchers, policy makers, policy analysts and practitioners across many disciplines and professions including human resources, training and skills development, and procurement. Providing in-depth and theoretically informed studies, whilst drawing on cases from many sectors and countries, this compendium will prove essential for students of business management and human resource management.Contributors: J. Albors-Garrigos, M. Broch, J.L. Hervas-Oliver, P. Marquez Rodriguez, C. Martinez-Fernandez, L.E. Martinez-Solano, I. Miles, T. Potts, S. Sharpe, T. Weyman, H. Wiig Aslesen

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