Search results for ""author christine williams""
Jessica Kingsley Publishers How to Live with Autism and Asperger Syndrome: Practical Strategies for Parents and Professionals
This accessible and valuable introduction to caring for a child with autism is an ideal resource for teachers and members of a child with autism's immediate and extended family. In clear and simple language, with many illustrations, the authors tackle common problems experienced in everyday routines such as eating, sleeping and going to the toilet, as well as how to cope with aggression and tantrums, preoccupations and compulsions and how to enable better communication and socialising. Based on up-to-date research and using many case examples, the authors consider step-by-step why each problem may be happening and suggest a number of solutions.
£20.68
CABI Publishing Service Quality in Leisure, Events, Tourism and Sport
Service quality is at the forefront of how the leisure, events, tourism and sport (LETS) sectors operate. An important consideration for any business, and therefore any student of the subject, this new edition of a successful textbook addresses the key points and principles of managing service quality across the industry sector. Fully updated and enhanced, it: - Covers areas such as the experience economy, capacity management and service culture, as well as methods for measuring quality and satisfaction. - Includes numerous case studies to help students apply classroom-based theory to practice. - Is packed with student-friendly pedagogy and full colour illustrations throughout to enhance the learning experience. Considering the underpinning theory of service quality, this book informs the reader of the practical application of service quality management tools and techniques in an industry with distinctive features and challenges. An invaluable read for students within the LETS sectors, it also provides a useful refresher for practitioners working in the industry.
£40.00
