Search results for ""SB Publishing""

Robotic Process Automation will continue its exponential growth over the next five years. With more than 54 vendors, different kinds of tools, generic applicability and as a cognitive and AI platform, RPA has fast become an opportunity that is too good to miss. So, how do you leverage the massive potential business value? Based on four years of research into over 420 business deployments, this book identifies the distinctive leading practices of front-runners, and a Total Value of Ownership (TVO) framework to drive out value across the RPA life-cycle. This book brings a new focus on RPA's strategic potential: the innovations made possible and how to deliver through effective sourcing stakeholder-buy-in, governance, change management, and capability development practices. RPA as a platform, linking with cognitive and AI technologies as part of digital transformation is highlighted. The central messages - think and behave strategically, start right, institutionalize fast, and innovate continuously - are demonstrated, with multiple client experiences, trials and lessons. From dealing with old world process and IT challenges, RPA is now being applied towards building the new digital world and becoming strategic in its application. * Based on extensive new research by world renowned authors * Comprehensive market overview * A systematic set of action principles across the RPA life-cycle * Challenges, and where value is being left on the table * A focus on metrics and Total Value of Ownership * Multiple client case studies * RPA as a foundation for cognitive and AI

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This book is a companion to Global Business: Strategy in Context (ISBN 9780995682085) and takes the learning further into managing the key, functional areas that underpin strategic positioning. It first focuses on the major challenges and ways of running marketing and R&D functions in an international business. The author then gives insights, through frameworks, studies and examples, into how businesses manage organisation structure and architecture; sourcing and the supply chain; information systems and emerging technologies; and human resources, in different parts of the world—globally, regionally and domestically. The book also reviews how an international business can manage exchange rates in the context of the international monetary system. The book provides detailed understanding of challenges and practices in international project and change management, and concludes by establishing future, post–COVID-19, challenges, opportunities and directions for international businesses. Notable features of this title are … • Based on up-to-date research studies. • Reviews the post–COVID-19 shifting global context, changed business priorities and impacts on strategy. • Covers the essential international business management functions. • Includes extensive sections on international project and change management. • Details how the 2020-2021 crises have accelerated the adoption of emerging technologies, and how global digital management can be executed. • Focuses on the future. The book provides management principles for dealing with systemic risk and redesigning an international business for the new (ab)normal.

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Digital and technological development requires new ways of thinking, and it is the capability to adapt and seek better solutions for customers and citizens that are central. Not the technologies themselves.'Digital transformation - 10 capabilities your organisation should master-and 3 you need' reviews how companies and organisations increase their digital maturity and organise themselves so that they can effortlessly apply the technologies to both optimise the existing and create radically new ones-always with the customer's and citizen's needs in mind in an everchanging competitive landscape. . Pernille Kraemmergaard uses her more than 25 years of academic research, as well as leading international research and practical experience from hundreds of courses and workshops with private companies and public organisations in this book, which is intended as a user manual for managers at all levels. The book contains lots of examples, and each chapter offers actionable advice on areas of which leaders must be aware; which questions to ask themselves; and how to engage with colleagues, including IT, when working to digitally transform their organisations. . The book was first published in Denmark mid-2019 and has since been used in numerous workshops for board of directors, executives, and managers from larger private and public organisations as well as SMEs. The book has featured as part of the curriculum in graduate, masters, and executive education programs. As Denmark ranks in the top on EU's Digital Economy and Society Index 2020 and in UN's e-government survey 2020, the book also represents a unique contribution from a high-maturity, digital society. . To complement the book, Pernille Kraemmergaard has developed a unique web-based dialogue tool, built on the theoretical frameworks introduced in the book, allowing leaders to assess their own organisation in detail and start work to advance their digital maturity. The tool can be found at www.dinst.dk/en/dialogue-tools/

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This pioneering guide offers the first comprehensive analysis to Robotic Process Automation (RPA) risks as actually experienced and dealt with by organizations. The authors present analysis and findings from a two-year study. As more organizations adopt RPA, they find that best practice companies are able to gain a 'triple win' from RPA: a win for shareholders, a win for customers, and a win for employees. But while such results are impressive, they are far from guaranteed. Service automation, like all organizational initiatives, is fraught with risks that need to be mitigated. The RPA risk mitigation framework reveals the significantRPA risks, and identifies 30 key risk mitigation practices that the research found to be successful. Whether an organization is just beginning its RPA journey or has reached maturity, this definitive guide serves as a key source of knowledge.

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This book examines real-world implementations of service automation technologies using Robotic Process Automation and Cognitive Automation tools. This newest, detailed research finds that RPA adoptions are accelerating, maturing, and scaling in global enterprise. The research covers multiple industries, applications, and shared services, and uses case studies to establish action principles and how to mitigate automation risks. The book also examines the first enterprise-worthy cognitive automation tools that use machine-learning algorithms to process big data, often in natural language form, and analyses three major detailed cases and the conditions for effective implementation. The book includes interviews with major clients, providers and analysts, and a detailed analysis of the automation and future of work debate. The book provides a compelling and incisive, evidence-based perspective on the direction and management of service automation, taking trends through to 2025. Automation technologies like RPA, CA, and the newest Blockchain technologies are found to transform and elevate human work rather than eliminate it.

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This book addresses the ‘new abnormal’ in which we now operate—one of systemic risk, where adaptive strategy and resilient operations have become mandatory. It is about understanding global contexts and trends, including protectionism; ‘slowbalisation’; threats and opportunities; the drivers and nature of globalisation; multilateral organisations; economic blocs; and political, economic, social, technological and legal differences. The author tackles how businesses devise strategies that work internationally, in different parts of the globe; planning entry strategies for new markets; and deciding on evolution, alliances and growth. The author provides a foundation to these subjects based on his teaching of undergraduate and masters degree courses at the London School of Economics and Political Science, and running executive programmes around the globe over many years. Specifically this book: • Gives a research-based grounding to international business. • Discusses the post-2020 ‘new abnormal,’ changing globalisation trends, formal institutions, and the business strategies needed to compete. • Details cultural, social and ethical issues for international businesses, and corporate policy making on sustainability and corporate social responsibility. • Introduces international trade and investment, multilateral organisations, regional integration and the global financial system. • Details how firms develop international business, arrive at entry strategies, enter alliances, and evolve on the global stage. • Gives insight through theoretical perspectives, frameworks, studies, and examples of how businesses can arrive at effective, implementable international business strategies.

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A great must-have book packed full of brilliant tips and ideas from award-winning BBC radio gardening presenter and journalist, Steve Brookes. The book is a result of Steve's 30+ years as a professional horticulturalist and nearly 20 years as a gardening broadcaster and presenter. It is packed full of ideas for banishing slugs, snails, aphids, ants, cats, squirrels and countless other garden pests, plus many fun, money-saving and innovative tips for growing healthier plants in your garden. Steve has included many useful plant lists for different garden aspects and some brilliant recycling ideas that will really get you smiling. The book also forms the basis of Steve's 'The Greatest Gardening Tips in the World' live show, which he performs around the UK and on cruise ships across the world. Novice and experienced gardeners alike will find this a rewarding and enjoyable read, which they will refer to again and again!

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The hype and fear, globally, that surrounds service automation, robots and the future of work need to be punctured by in-depth research. This book, by Professors Leslie Willcocks and Mary Lacity, captures a year's worth of learning about service automation based on a survey, in-depth client case studies, and interviews with service automation clients, providers, and advisors. The authors cleverly embed today's empirical lessons into the broader history and context of automation, as a vital key in understanding the fast-rising phenomenon of service automation. The authors give a balanced, informed and compelling view on gaining the many benefits, as well as managing the downsides, of present and future technologies. The book has a number of key selling points: The authors are globally recognised for outstanding, world-class research; the book describes types of automation and gives evidence for multiple business benefits; in-depth case studies are included - from clients, providers and advisors of service automation; 25 key lessons are given, on how to deploy service automation in the workplace and there is a focus on the future of work, including robotic process automation, with valuable predictions and critique.

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