Search results for ""LID Publishing""

In this highly informative and practical guide, sleep expert and busy professional, Giles Watkins, explores the issues around sleep disorder from a personal and expert perspective. An experienced management consultant and coach, Giles' own sleep struggles encouraged him to refocus his research and training activities and he now works almost exclusively with leaders and organizations to promote positive sleep. In the new and updated edition of this enormously popular book, he shares the techniques and personal tips that transformed his life and helped him to sleep better. Along the way he explains the importance and function of sleep and how lack of sleep typically affects professionals. The book also examines how organizations can promote better sleep. As challenges with sleep for professionals reach epidemic proportions in the 21stcentury,this book provides an invaluable guide for those in positions of responsibility and encourages employee wellbeing inorganizations.

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This challenging and original book blends interdisciplinary insights from technology, the arts, popular culture and more, in order to unlock the secrets to genuine innovation and creativity. For anyone wanting to move beyond merely competing, this book contains compelling insights and inspirations to help effect real change.

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Evidence suggests that only about 10% of start-ups and 30% of entrepreneurs make it beyond 5 years. Methods for control and leadership in the start-up or early growth stages are wildly different from those needed to successfully manage a complex organization consisting of multiple departments, divisions, product lines, or geographic spread. To succeed, business leaders should be aware of which stage their organization is in, the characteristics of the current stage, and the characteristics of the next stage. This book explores various common patterns of management styles and then offers transition strategies to help managers to succeed in the digital economy. The authors guide leaders to prepare for these transitions by laying the foundations or infrastructure needed to prevent a crisis that inhibits further growth. They also provide leaders with a greater understanding of the growth framework, which will help leaders to manage better the development of their companies.

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From a young backpacker, sleeping on a park bench in Japan, to becoming a senior leader of one of the biggest corporate giants in the world, Paul Dupuis has built a career through game-changing leadership - crafted through his own real-life experiences as an athlete, volunteer and CEO. The E5 is both familiar and fresh. It's a leadership model built in the spirit of 'standing on the shoulders of giants', learning from leaders like Konosuke Matsushita, the founder of Panasonic who put 'empathy' and 'enable' at the core of his leadership approach. And Jack Welch with his 3E's, who then inspired Bob McDonald at P&G to craft his own version of the 5E's, to Jim Collins who shared his version of Level 5 Leadership in the book, 'Good to Great', with execution at the core. The E5 Movement is a call to action to all leaders, globally, to lead with impact. The five Es are: envision; express; excite; enable; execute. These five rules of leadership are both timeless and borderless. The real-life anecdotes, combined with the conversational tone of the book, make this an accessible and impactful read. Thought-provoking and practical, this book will inspire leaders to think about their own leadership, adopting the five Es on their mission to lead their teams to excellence - a true game changer. Pick your five and join the movement!

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Our intensely interconnected world never stops evolving. Amid the chaos of intended and unintended consequences we’re expected to lead a change initiative. We have to learn fast, as it’s already started. In Elemental Change, a highly practical, human and entertaining book, we’re guided in how we might make complex change attainable – organizational, professional or personal – whether we have years of experience or are facing our first major challenge. It helps us think about what change is and means, how we prepare for it and what we do to make it successful. The elemental framework is highly portable, making it relevant to any location, sector, culture or discipline.

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As working environments develop through new 21st century structures, the problems and difficulties they face also become even more complex and difficult to understand, explain and resolve. The ways in which we express these processes are now patterned through a mixture of wording and imagery; diagrams and charting which help to explain trends and visualise long-term sustainable goals. From thinking, doing, working, planning and prioritizing, through to presenting, selling, negotiating, progressing in your career, or just plain fooling around, this highly practical book provides effective tools and guidelines to help anyone who wants to be more efficient and outstanding. After the runaway success of The Diagrams Book, Kevin Duncan returns to combine his experience and expertise into an interactive visual guide. A guide to assess your competency to problem-solving and challenge you to further construct new ideas through visual and diagrammed solutions, for greater improvements in all sectors of life.

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The world is exhibiting the urgent need for sustainable change. In his first book, Curt Blattner introduces a new approach fit for the modern workforce which encourages sustainable interactive leadership - placing the dialogue between leaders and teams at the centre of development. Based on his experiences in leading positions of the international retail giant, Nestle, Blattner shares his stories and the model used to support the globally successful coffee retailer. Blattner draws influence from the Swiss direct democratic governance and non-hierarchical politics and applies them to leadership to sustainably create high-performing teams for the future. The Heartbeat of Excellence offers a detailed alternative to changing culture for anybody to understand and follow fostering a human process with Emerging Change, creating high performing human relations, and consequently installing change sustainably, the Swiss Way.

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Menopause is a fact of every woman's life. For 75% of women, the symptoms they experience will have a detrimental effect on their ability to work, interact with colleagues and maintain relationships with those they love. It can have a corrosive effect on women's confidence, social ability and even their sense of self. Moving forward, it is important to create a conversation around menopause and how organizations and individuals can be more empathetic to women at this stage of life. In this book, Kate explores the best ways to cope with these changes, how to manage new and existing relationships and how to manage your future - all in an accessible and entertaining way.

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We live in a world that is unequal by nature. One could even say that its diversity is essential to all the world's survival. However, inequality among human beings is one of society's biggest problems. This book is about opportunities. It is about being at the forefront of a paradigm change and a win-win situation. And it is about leading one of the most compelling and exciting shifts in our society: women's empowerment. Company leaders are used to dealing with radical changes in markets, technology and customer behaviour as an important part of their job. They are accustomed to interpreting these changes and adding innovative solutions for them together with their teams. How they do this makes all the difference. But there is a story that corporations all over the globe have chosen to ignore. This story is the sum total of millions of lost opportunities, because over half the potential workforce was left behind. Although half the population is made up of women, only 50% of them can earn a decent living. The Other Half sets out to change just that.

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Ideas are the fuel of business - it only takes one good one to make a difference. Distilled into this single, handy-sized volume are 60 of the most useful diagrams and visual techniques, many of which are used by consultants, academics, MBA students and smart managers globally to help them think of and create great ideas. Structured into five key parts (preparing to create ideas; generating ideas; generating more ideas; judging ideas; enacting ideas), the 60 diagrams are each visually presented and then explained in an accessible manner, including tips and advice on how you can apply them to your own situations.

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Have you ever felt that life is near perfect, only to find the rug pulled out from under your feet? When we are disconnected from our true selves, we are in a default operating system that automatically and unconsciously reacts to events causing stress, anxiety, and overwhelm. In that state, it's difficult to be present in relationships and, due to a limited perspective, we realise only a fraction of our potential. This book demonstrates how to shift out of this default operating system to one of full connection and by doing so living to our full potential. It is this zone that the great masters and ancient wisdom traditions point to - a beautiful, powerful state that is now available to everyone. The authors provide a new simple approach that is easy to apply, and through this practice, anyone can be fully present every day and feel at their very best.

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The book starts with values and principles and offers valuable advice on how to cope with and overcome rejection, failures and other tough situations. Moreover, promotion is a key aim for most people at the early stage of their career, and the author provides guidance on the best way to achieve that.

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It's human nature to focus more on our weaknesses because we are programmed to be alert to risks in our environment. We end up focusing on what isn't working, often overshadowing all the positives. But what if you focused on and played to your strengths instead? This practical and short book aims to revolutionise your life by helping you to identify what exactly makes you happy so that you will make the right choices; decide whether a job, activity or course is right for you; and understand why things seem to flow with some activities and some people, and not others. Knowing these things about yourself and spending more time on what really energises and fulfils you - your strengths - will ultimately lead to a happier and more successful life.

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Your brain is your most valuable asset, and yet we are taught so little about it. The one thing that's involved in all your feelings, thoughts and actions, and you're never given the manual. Consequently few of us realize our potential. Recent developments in neuroscience demonstrate that your brain is like a muscle; you can increase your brain power, and even change and develop your brain over time. Grounded in scientific research, this book gives you 50 ways to get more from your brain. You'll gain an understanding of how your brain works and how you can boost your mental performance. You'll discover how to improve your focus and memory, and how you can enhance your problem-solving skills. You'll even learn how you can program your brain and keep it younger for longer.

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Time is relative, situation-dependent, location- and culturally-dependent, and very much subjective. Yet we treat it as if it were objective. We share standardized time, and we are dependent on it for almost everything we do. When it comes to waking up, business meetings, transportation, finding your way via GPS, seeing friends, watching a show, we are all dependent on a standardized notion of time and time measurement. The future gives us hope and deadlines drive innovation and productivity. Time drives us forward and we talk about time – all the time! The word “time” is the most used noun in English, followed by “year” in third place and “day” in fifth. We are obsessed with it, for a lot of very good and practical reasons. The book looks at time through different perspectives (ranging from physics, history, philosophy, anthropology to art, business & politics, biology and psychology). The author’s aim is to bring us closer to the nature and our experience of time by looking at it from different lenses to improve our understanding of what time is and what it is not – and to use that knowledge to improve how we organize ourselves around time. It’s by better understanding time’s nature and experience that we can keep the positive and productive elements of time and get rid of the unhealthy time practices in our lives.

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All businesses today face increasing pressure from customers and legislation to improve their sustainability credentials. Moreover, companies' employees and shareholders are demanding the same. Yet, many companies are playing catch-up and urgently need to get on track for the future. This book explains how companies - small or large - can do that in a series of practical stages. The authors adopt a method that asks a series of questions that then require brutally honest answers to, that then go on to develop guaranteed actions for companies to implement. For any business owner or manager who realize the importance of running a sustainable business, but do not know where to start, this book provides an essential springboard. It all adds up to a roadmap towards the next decade - and for businesses to remain relevant and resilient.

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This is a rags-to-riches story about a man who came from a Greek village, born to a father with three years’ schooling and an illiterate mother, whose down-to-earth Greek values formed the foundation of an entrepreneur who went on to build a multi-million-dollar fashion empire. Today, Panos Emporio is one of the most established luxury swimwear brands in the world, being the choice of celebrities and royal families amongst others. Panos Papadopoulos created this empire in his new country of Sweden in record time, introducing the winning combination of innovative design, skillful entrepreneurship and ground-breaking marketing, which elevated the brand to its world-leading position. Panos’ life as an entrepreneur is a tale of passion and total commitment. In telling his story, he also provides success lessons and valuable advice to other entrepreneurs, that can be applied to sectors beyond fashion.

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In a world that is changing, everybody in business wants to know how to achieve and maintain success. This is the case whether your business is local, national, or global, and no matter the products or services you provide. This book sets out the impressive rise of Tiens Group, which started locally, expanded nationally, and now operates globally from its headquarters in China. The book provides not only an analysis of the factors that have contributed to the success, but also sets out examples of how these factors can be adapted to other business enterprises. In this book, you will discover deep insight into how notions such as swap and transcendence assist in business development, a sense of how Chinese businesses have developed across the world, and an understanding of how both clear focus and an ability to adapt are critical to business success.

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Every leader, no matter whether they have several thousand people working with them or just one, has two main responsibilities: to create direction and clarity, and to get out of the way. Paula Leach aims to help a leader to consider their unique 'vantage point' and to share cases from her professional life and present practical tools for creating clarity in a simple way. She wants to help readers understand that finding a perspective is purposeful, productive and requires skilled mastery in understanding and nurturing the potential in others.

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Apple, Starbucks, Amazon, Zara, McDonald's - these are some of the brands and companies that are at the forefront of today's global economy. They are embedded in virtually every city and town. But when the global economy goes wrong (as in 2008), it can leave local communities vulnerable in the form of unemployment and bankruptcy. This forward-looking book argues for the creation of local economies as a means of resisting the seismic changes that globalization often brings, especially in times of crises. Moreover, research shows that for every GBP100 spent in a local shop, 45% will remain in the community (compared with only 15% if spent in retail chains such as Tesco or Aldi). As part of the design of the future, Elmark argues for the need to break up the global economy into local economies, so that communities can regain their independence and be less exposed to the tide of globalization.

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Successful brands are alive. They are able to activate the very forces of life because they embed our fundamental human motives, the evolutionarily preserved mechanisms that have helped us survive and thrive. Our fundamental human motives shape the language that is shared by everyone. Living Brands decodes this language and helps marketers, consumer insight managers, advertisers, designers, PR professionals, and brand owners bring brands to life. By using, for the first time, a multidisciplinary approach that includes client workshops, brand communication decoding, motivational research, cultural anthropology, sociology, philosophy, psychology, cognitive science, and affective neuroscience, Living Brands deconstructs and hierarchises the motives underpinning our consumer behaviour, allowing practitioners to build narratives that engage consumers at a profound human level.

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Chinese companies are globalizing at an unprecedented rate. Haier is the world's largest telecoms equipment manufacturer; Lenovo is the number one PC maker; and others such as Dalian Wanda, Fosun, Shuanghui and Tencent have been regular players in the global M&A scene. This book presents a detailed analysis of current and emerging Chinese multinationals, and the policies, strategies, and ambitions that are driving them today. Written by leading experts in the field, the book provides the most up-to-date insight into a phenomenon that is rapidly changing the global economic and business landscape.

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It's human nature to focus more on our weaknesses because we are programmed to be alert to risks in our environment. We end up focusing on what isn't working, often overshadowing all the positives. But what if you focused on and played to your strengths instead? This practical and succinct book aims to revolutionise your life by helping you to identify what exactly makes you happy so that you will make the right choices; decide whether a job, activity or course is right for you; and understand why things seem to flow with some activities and some people, and not others. Knowing these things about yourself, and spending more time on what really energises and fulfills you - your strengths - will ultimately lead to a happier and more successful life.

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We are witnessing the new age of empowered customers, armed with online reviews, five-star ratings and social media, never has it been more important to manage your reputation and referrals.This book is for anyone who wants to systematically build their reputation and increase their referral sales whilst delivering a consistent and continually improving customer experience. Put together in a simple, clear, no nonsense way, with step by step instructions on what to do along the journey. The information is based on over 10 years coaching, advisory and training experience in the area of feedback, customer experience and referrals, and all the advice is underpinned by real life experience and examples ...and continued doses of common sense!

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Secrets, lessons and insights from the frontline of world-class branding and marketing.This book exposes the marketing secrets and lessons learnt from one of the world's most exciting global brands - Coca Cola - and how you can apply them to your own brand. It explores the core beliefs and principles that were needed to evolve one of the most powerful marketing machines on the planet that worked successfully across cultures and fast-changing environments. The author was part of a team of outstanding individuals and agencies that generated better, faster and more effective marketing on an unprecedented level. Through a combination of research, theory and real-life experience, Lamelas explains why and how marketing works, and offers a proven framework to help you master your own marketing strategy. The author is highly respected in the business world and an excellent self-promoter both on and offline.

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We live in times of great change. Or so we are told. Headlines blast messages about clashes between tribes, civilisations, political factions, East and West. We are told that unless we abstain from eating meat, flying or enjoying other modern amenities, the planet is doomed. We live in times of trouble. Of crossroads. Of signs of decline. We live in special times. In turn, future thinking is often reduced to people having opinions about other people's opinions. As opposed to manifesto, in manifesto many small ideas are created to inspire one person, your- self. By sharing the vision of the future, we can avoid telling stories and instead strive to surround ourselves with as many strange, conflicting ideas that we can in order to immerse ourselves in future possibilities and possible futures. Incorporating recognisable examples, Minifesto will illustrate how the world changes when a single individual does something new.

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Everyone has something important to say. Unfortunately, most do not know how to communicate effectively to cut through the chatter, get their message across and make a sustained impact. This original and powerful book will help readers overcome this problem by exploring three (+one) simple, practical steps to take any message and make it memorable and lasting. Based on the latest research in brain science, the method (the 3R-Axiom) is proven in the real world and will change your mindset and behaviour. Combining a fiction and non-fiction style, this engaging book can be quickly and easily applied to any message delivery by anyone, anywhere."

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The typical structure of today's corporate organization was essentially invented in the nineteenth century and based deliberately on the military's "command and control" model and on the hierarchical pyramid of the Catholic Church. As such, it is outmoded and not equipped to deliver corporate success in the 21st century. My Steam Engine is Broken calls on a new generation of organisational leaders to stop trying to fix a broken and outmoded structure, and to create new, successful working structures that work with, not against, people's natural modes of behaviour. The authors explore the way in which the Steam Engine organisational model is no longer offering job satisfaction to its managers precisely (and paradoxically) because managers are not being enabled, and are often being prevented, from delivering what the organization most needs from them: self-direction, innovation, leadership and heartfelt commitment.

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The power of a good story has long been recognised. It seems that, as a race, we humans love a good story. But stories aren't just for pure enjoyment - they have long been a powerful tool for teaching. This book is an alternative to the traditional marketing handbook. Rather than a textbook, it is an enjoyable "story-book" that brings to life some of the key principles of marketing in an easy-to-read, accessible form. Some of these stories are quite remarkable and almost unbelievable; but all are true and remind marketers and businesspeople that the best marketing is something which people tell others about and retell over many years.

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Accepted wisdom tells us either that business should come before pleasure, or that the two should never be mixed. Business, it seems, was never intended to be pleasurable. During an economic crisis, in particular, business is easy to portray as a cold, unforgiving environment. But business isn't like this. Business is people. People who come together to achieve more than is possible individually. Achievement is easily measured through profit, but value is a much bigger concept. A bank in India has been awarded a Nobel Peace Prize. A man in Denmark has turned his love and compassion for his deaf wife into a business that helps millions, as well as makes millions. Business provides countless examples of companies that have achieved greatness; companies for whom profit is necessary but not sufficient condition for success. These stories and the business lessons (often unmeasurable) they provide are brilliantly captured in this highly original book.

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Long-term thinking and planning is such an ingrained part of everyday life that we tend either not to see it or merely take it for granted. From pensions, retirement, holiday planning, marriage (or divorce) to corporate strategy and choosing the right school for our kids - the assumptions we make about tomorrow tend to be sketchy at best! Why do we so often underplay such important future plans in our lives? One of the main reasons is that we have never been given the right tools with which to think and plan ahead. Futurology - the art of thinking ahead - has often been relegated to science fiction writers and witch doctors. In fact, it's a tool that can actually help us understand and plan for a better future for ourselves. This book, by a leading futurologist, presents the practical tools of long-term thinking and planning to the everyday situations that we all face.

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Despite current economic uncertainties, many companies are still recruiting, but in doing so they are seeking the best they can find. In the digital age, finding the right kind of talent through the World Wide Web, and social networks in particular, is becoming increasingly important. For example, in the US, 80% of recruitment today has some form of Web 2.0 involvement. This book examines what the key success factors are behind hiring through social networks and other Web networks. Moreover, how can companies present themselves and attract the best candidates through the Web? Finally, for those people seeking a job, this book provides valuable insight into how companies recruit through the Web.

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Most of us work, yet few of us recognise our power in those workplaces or that we can influence things there. How can those of us striving in workplaces, `unleash the power of you'? How do we start creating kinder, fairer, more productive workplaces? More fundamentally, where does the spark, the resolve actually to do something come from? How do we start to live our purpose? In this book, Matt Dean uses his recent experience of cancer to shine a light on the challenges we all face in motivating ourselves to unleash the power of us. This is a book about creating kinder, fairer, more productive workplaces. Which sets out the thoughts, principles, and tools to create a more inclusive workplace.

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Written by one of the world's leading business coaches, the new and updated edition of this book provides authoritative and proven guidance and techniques for any manager, executive or indeed coach who wants to bring out the full potential of their employees and clients through coaching. Individual performance is a cornerstone of corporate performance and the need to achieve morebe that productivity or innovationfrom fewer is becoming increasingly vital. Coaching is a demonstrably successful approach to helping individuals to perform to higher levels. This classic and inspiring book aims o develop managers and executives into great coaches, who can transform the performance of individuals and teams in their organizations. The author looks at the art of coaching from different perspectives and provides practical tips and models (such as the Spectrum of Coaching Skills and GROW).

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This ground-breaking and highly visual book presents a framework on how to relate to these times of technological uncertainties. The author, a serial entrepreneur, technology investor and futurist, argues that by combining curiosity, a bit of skepticism and understanding of current trends we can gain insight into and take advantage of the opportunities that come from new technologies. This handbook will give you a clear view of technology's impact beyond the hype and a complete toolbox on how to handle the upcoming revolution from a strategic perspective. You will delve into a step-by-step approach on how to analyze technologies, assess business implications and adapt to a new reality. Digitization is only the warmup, and ignorance is not a viable business strategy!

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Leaders of today must possess potent powers for logic, reason, discernment and strategic forecasting. Yet, they must also be empathic and therefore embodied; grounded and therefore intuitive; present and therefore awake. They must be skilled in mindfulness and deep listening, able to inspire authentic engagement and collaboration, and possess a clear and wholehearted sense of service, mission and purpose - restoring coherence where there is fragmentation and unity where there is division. Nicholas Janni presents this new and necessary leadership style as the Leader as Healer. The book outlines both a theoretical and practical map towards a new form of leadership, one that embodies the 'skill, heart, and wisdom' that the current moment demands. The pathway Janni describes is one of integration and restoration, which is designed to reawaken the innate human capacities - physical and emotional, individual and transpersonal - that were previously discarded and forgotten during our perilous journey towards profit-maximization and "infinite" economic growth. It offers a way to grow ourselves as leaders and to heal our organizations.

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The workplace has been on a journey, from machine-like rows of desks in the 50s to the private cubicles of the 70s, to the tech-inspired co-working spaces of the 2000s. But workplaces aren't just about configuration. This book will help you create a fantastic workplace - The Elemental Workplace. Everyone deserves a positive environment in which to live, learn, grow, share and contribute. Its creation is intuitive and simple. This book is intended for everyone, whether managing a property portfolio or a project, owning or running a business, or just taking an interest in the workplace to which they are treated, or subject. All corporate bullsh*t and buzzwords surgically removed. As long as physical workspace is required, this book will remain relevant.

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Definition of "genius": someone who has exceptionally intellectual or creative power or other natural ability. Doing or creating something truly creative will be the defining feature of success in the 21st century. This requires us to seek out our abilities and the innate resources born to us, raise our performance and fulfil our potential - in other words, to enable our genius. This fascinating book examines the nature of genius in human beings and what it takes to go beyond mediocrity and ordinariness. Written by a leading thinker and consultant in human performance, together with contributions from other experts in the field, the book identifies three specific kinds of genius that are within everyone's reach: unique individual genius (in a specific discipline, craft or skill set); genius in any discipline, craft or skill set; moments of genius (that occur as spontaneous, unplanned events); and collective genius (the coming together of individuals to deliver something extraordinary).

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The rehumanization of leadership has become one of the most pressing issues of our times. This book offers an antidote to the linear and fragmented leadership models that emerged out of the industrial mindset. Rather than pay lip-service to values, which has been the 20th century approach to addressing anything higher than strategy, we demonstrate that it is purpose that must be discovered. The authors make a compelling case for rehumanizing leadership and provide you the simple tools you need to lead your organization in the 21st century.

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Harry Hill is one of the few foreigners to have created an enormous impact that reached nearly every household in Japan through his marketing prowess, business leadership as well as through his personal philosophy to living life. Under Harry's leadership, Shop Japan today, one of Japan's biggest retail channels - experienced explosive growth with numerous hit products that completely changed the Japanese consumer retail market. This book is a compelling tale of hope, resilience and success, inspiring readers to embrace optimism and turn life's challenges into opportunities for personal growth and triumph. Based on Harry's personal and unique business journey, it serves as a testament that, with the right mindset and determination, one can conquer any obstacle and create an extraordinary life.

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Duke Corporate Education is one of the world's leading providers of executive education (ranked number 1 by the Financial Times in 2023) and the co-publisher (with LID) of the leadership journal, Dialogue. This book (published to coincide with the 10th anniversary of Dialogue) contains 20 of the most influential articles from Dialogue about modern leadership. Covering the five key topics of leadership, strategy, innovation, finance and marketing, the articles are written by well-known thinkers and practitioners from within Duke University and elsewhere. The result is a collection of authoritative and highly informative readings that will provide managers and executives with a solid briefing and review of current and future issues in management and leadership.

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Neoclassical economics assumes that most people have well-defined preferences and make well-informed, self-interested decisions based on those preferences. But in the real world, this is often not the case. This book combines elements of economics and psychology to help you understand how and why consumers behave the way they really do. Using behavioural economics as the foundation, the author explains the anomalies in consumer choices and what really influences human behaviour, preferences and decision-making. Often the case, emotional as well as economic factors play a vital role in consumer behaviour. Therefore, behavioural economics can be an important aid to business and marketing strategies by understanding how consumer decisions can be influenced.

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This book provides a simple and practical guide to planning your daily and long-term finances by understanding your objectives and motivations.

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The LGBT+ community has experienced a stunning development in a short period of time: yesterday marginalized, stigmatized, and criminalized, now champions of creativity, diversity and innovation in a highly competitive world. In addition, corporate social responsibility and ethical demands for inclusivity have become economic directives that every organization would like to attain. The struggle of recognition is not over yet, but in workplaces and markets, gay, lesbian, transgender, bisexual and queer individuals have become symbols of diversity and economic power – true GaYme Changers developing the global economy faster and for the better. Illustrated by fascinating stories around individuals, companies, nonprofits and a fast-growing cohort of organizations, Jens Schadendorf has traced the LGBT+ community and an increasing number of their allies from across the globe to discover the start of a revolution. Supported by up-to-date research, he shows that investment in LGBT+ inclusion delivers a powerful return. Always – even in times of hostility, resistance and crisis – it is economically and ethically beneficial for companies and societies and every human being, to let LGBT+ members develop into dynamic forces, rooted in new forms of cooperation and learning for ga(y)me changing results.

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We live in extraordinary economic times - volatile, uncertain, complex and ambiguous. In the service sector, many traditional approaches are no longer relevant and the landscape of brand identity, employee engagement and customer experience is changing. Organizations no longer own their own brand, while customers' expectations are increasing. Brands are now co- owned by all stakeholders - employees, service partners, local communities, investors and customers. This book explores the idea that a new 'values economy' is emerging. The successful organizations of tomorrow will establish a shared consensus of values between stakeholders - providing transparent communications and inclusivity. It then offers a practical enabling methodology: the SERVICEBRAND approach, combining brand identity, employee engagement and customer experience. The SERVICEBRAND approach will redefine the nature of business: one ecosystem of values-driven service for multiple stakeholders driving sustained organizational performance and authentic business success.

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Since the 2008 financial crisis, existing methods of executive leadership have experienced in-depth scrutiny beyond their control. In reference to Patrick Lencioni, to understand teams is to comprehend an "inattention to results, an avoidance of accountability, and a lack of commitment." Executive leaders have been operating through silent, lucrative and confidential team dynamics that are difficult to access, and subsequently difficult to challenge and understand. Dr Katsarou-Makin explores the team-to-trust and trust-to-team relations between executives and their associates - pertaining to the familial relations between these members and their unconventional codes of conduct. Under this umbrella of governance, directors, leaders and corporate gatekeepers operate in teams that are selected and trusted through unorthodox relations which must now come to light. Upon entry, Maria seeks to explore how these teams operate through a collective consensus of trust, the values this trust demands, the actions it produces and the failures it can cause.

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"Why didn't I think of that genius idea?" This is the remarkable, at times funny, story of a young entrepreneur who, aged 18 and with $4,000 and no other funding, started up invisibobble - the revolutionary hair ties that have taken the haircare industry by storm. Today, Sophie Trelles-Tvede's company has sold over 100 million hair ties around the world and turns over $15 million. As a first-year university student, getting ready for a party, Sophie spotted an old telephone cord and decided to use it to tie her hair with. The next morning, she noticed something different with her hair: she did not have a headache after untying the cord and there was not much of a mark (or kink) in her hair. The genius idea of invisibobble was born right there! This is the story of the idea and thereafter - the ups and downs, funny and serious moments, of an entrepreneur's journey that will inspire others and reveal what it takes to succeed.

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