Search results for ""Cengage Learning, Inc""
Cengage Learning, Inc Engineering Mechanics: Dynamics
Gain a solid understanding of Newtonian dynamics and its application to real-world problems with Pytel/Kiusalaas' ENGINEERING MECHANICS: DYNAMICS, 4E. The text focuses on both fundamental principles and important problem-solving techniques. The authors clearly introduce critical concepts using learning features that connect real problems and examples with the fundamentals of engineering mechanics. You learn how to effectively analyze problems before substituting numbers into formulas -- a skill that benefits you tremendously as you encounter real life problems that do not always fit into standard formulas. This book's concise presentation is complemented by a useful Student Study Guide that clarifies concepts and includes guided solutions to a number of additional equilibrium problems.
£62.40
Cengage Learning, Inc Student Solutions Manual for Wackerly/Mendenhall/Scheaffer's Mathematical Statistics with Applications, 7th
Prepare for exams and succeed in your mathematics course with this comprehensive solutions manual! Featuring worked out-solutions to the problems in MATHEMATICAL STATISTICS WITH APPLICATIONS, 7th Edition, this manual shows you how to approach and solve problems using the same step-by-step explanations found in your textbook examples.
£56.78
Cengage Learning, Inc Concepts of Database Management
Strengthen your understanding of database management today with the thorough, hands-on presentation found in CONCEPTS OF DATABASE MANAGEMENT, 10th Edition. Real cases, practical examples, helpful screenshots and concise explanations help clarify concepts, such as database design, data integrity, normalization, concurrent updates, data security and big data. Completely updated content reflects Microsoft�� Access 2019, Office 365 standards and SQL Server 2019, while exploring SQL in a database-neutral environment. Detailed coverage presents the relational model (including QBE and SQL), normalization and views as well as database administration and management. You also examine advanced topics, such as distributed databases, data warehouses, stored procedures, triggers, data macros and Web Apps. Completely redesigned MindTap digital resources provide step-by-step practice using Access 2019 with instant feedback. Trust this contemporary introduction to help you master today's database techniques to advance your career in any field.
£78.33
Cengage Learning, Inc ROYO READERS LEVEL A I LIKE IT HERE
£9.20
Cengage Learning, Inc Idioms Organiser: Organised by Metaphor, Topic, and Key Word
IDIOMS ORGANISER is the most comprehensive idioms practice book for intermediate and advanced students. It is ideal for all students preparing for the FCE, CAE, Proficiency, and TOEFL exams. IDIOMS ORGANISER takes this difficult area for students and organises it in such a way that students at last can make sense of it.
£30.00
Cengage Learning, Inc Fundamentals of Organic Chemistry, International Edition
Master organic chemistry with this thorough, to-the-point introduction to the fascinating science of organic chemistry. In every chapter of FUNDAMENTALS OF ORGANIC CHEMISTRY, 7e, you'll find applications that demonstrate how organic chemistry relates to your everyday life, a striking full color art program that helps you visualize chemical processes and reactions, and superior learning tools you can use to study for tests, master key concepts, and succeed in the course.
£69.91
Cengage Learning, Inc Matthew
The Exegetical Guide to the Greek New Testament (EGGNT) closes the gap between the Greek text and the available lexical and grammatical tools, providing all the necessary information for greater understanding of the text. The series makes interpreting any given New Testament book easier, especially for those who are hard pressed for time but want to preach or teach with accuracy and authority. Each volume begins with a brief introduction to the particular New Testament book, a basic outline, and a list of recommended commentaries. The body is devoted to paragraph-by-paragraph exegesis of the Greek text and includes homiletical helps and suggestions for further study. A comprehensive exegetical outline of the New Testament book completes each EGGNT volume.
£23.85
Cengage Learning, Inc Hair Structure and Chemistry Simplified
Hair Structure and Chemistry Simplified, Fifth Edition is the most current, comprehensive and straightforward textbook of its kind. This new edition thoroughly explains the theory and application of the essential concepts of hair chemistry that are simply not covered in other texts. Material unique to this text boldly presents the concept, importance and relevance of pH in cosmetics. Hair Structure and Chemistry Simplified is the essential chemistry textbook for cosmetology students and even the most experienced hairstylist will gain confidence and control as they learn the dynamics of the chemical services they perform everyday in the salon. Consumers will find this reference invaluable in making intelligent, informed decisions about the effectiveness, safety, and value of the hair care services they receive and the products they buy and use.
£58.66
Cengage Learning, Inc Great Writing 3: From Great Paragraphs to Great Essays
The Great Writing series uses clear explanations and extensive practical activities to help students write great sentences, paragraphs, and essays. Each book contains a wide variety of writing models in carefully selected rhetorical styles that provide practice in working with the writing process to develop a final piece of writing. Great Writing 3: From Great Paragraphs to Great Essays takes a step-by-step approach that centers on the essential processes and organizational strategies of teaching students how to effectively transition from paragraphs to essays.
£34.00
Cengage Learning, Inc Blue Cows?: Footprint Reading Library 1600
Farmers in India are having a serious problem. A local animal is eating their food. However, the farmers cannot hurt the animal because it has a special name. How can a name protect an animal? What will the farmers do?
£10.57
Cengage Learning, Inc Modern Hydronic Heating and Cooling: For Residential and Light Commercial Buildings
From simple applications to multi-load and multi-temperature systems, this one-of-a-kind, comprehensive text will prepare you to use the latest hydronics to create systems that deliver the ultimate in comfort, reliability and energy efficiency. Abundantly illustrated with product and installation photos and hundreds of detailed, full-color schematics, MODERN HYDRONIC HEATING, Fourth Edition, transforms engineering-level design information into practical applications useful for technical students and heating professionals alike. The revised edition features the latest design and installation techniques for residential and light commercial hydronic systems, including use of renewable energy heat sources such as air-to-water and geothermal heat pumps, hydraulic separation, variable speed circulators, distribution efficiency, heat exchangers, buffer tanks, heat metering, hydronic cooling, system balancing and proper system documentation. Equally well-suited for formal education courses, self-study or on-the-job reference, this preeminent resource of the North American heating industry is ideal for anyone involved in the heating trade.
£93.31
Cengage Learning, Inc Gardner's Art through the Ages: A Global History, Volume II
Experience the wonders of human creativity in GARDNER'S ART THROUGH THE AGES: A GLOBAL HISTORY, VOLUME II, 16th Edition! A grand tour of the world���s most celebrated works from the Stone Age to the modern era, this introductory text has been a classroom favorite for 85 years. Every chapter includes rich and compelling discussions of pivotal art works, periods and geographies in art history, as well as new artists and art forms. Of course, the bold illustrations on the pages look almost as good as the real thing, especially when you use the unique Scale feature to imagine a work���s stature from the artist���s point of view. And to keep your course success in focus, the text offers Quick Review Captions and Big Picture Overviews, as well as an optional ebook that enables you to zoom in on fine details of paintings, sculptures, and priceless art forms of all kinds.
£82.07
Cengage Learning, Inc Business Ethics: Ethical Decision Making & Cases
Learn to make successful ethic decisions in today's complex managerial environment with Ferrell/Fraedrich/Ferrell's market-leading BUSINESS ETHICS: ETHICAL DECISION MAKING AND CASES, 12E. Packed with cases, exercises and simulations, this applied approach uses a proven managerial framework to address overall concepts, processes and best practices associated with top business ethics programs. You clearly see how to integrate ethics into key strategic business decisions. This thoroughly revised edition highlights new legislation affecting business ethics and offers the most up-to-date examples and best practices of high-profile organizations. Twenty new or updated original case studies provide insights into ethical dilemmas. MindTap digital resources help you master concepts and prepare for exercises, quizzes and exams while a new simulation guides you in making strong ethical decisions.
£69.91
Cengage Learning, Inc Hergenhahn's An Introduction to the History of Psychology
Dreams puzzled early man, Greek philosophers spun elaborate theories to explain human memory and perception, Descartes postulated that the brain was filled with "animal spirits" and Psychology was officially deemed a "science" in the 19th century. In the new HERGENHAHN'S AN INTRODUCTION TO THE HISTORY OF PSYCHOLOGY, noted author Tracy Henley shows you that most of the concerns of contemporary psychologists are manifestations of themes that have recurred for hundreds--or even thousands--of years. Photographs and learning tools, along with fascinating biographical material on key figures in Psychology, engage you and aid your understanding.
£268.70
Cengage Learning, Inc Fundamentals of Python: First Programs
Master today's required computer science topics while preparing for further study with Lambert's FUNDAMENTALS OF PYTHON: FIRST PROGRAMS. This book's easygoing approach is ideal, no matter what your background. The approach starts with simple algorithmic code and then scales into working with functions, objects, and classes as the problems become more complex and require new abstraction mechanisms. Rather than working only with numeric or text-based applications like other introductory texts, this edition presents graphics, image manipulation, GUIs, and simple networked client/server applications. The author uses Python's standard Turtle graphics module to introduce graphics and to provide open source frameworks for easy image processing and GUI application development.
£68.96
Cengage Learning, Inc The American System of Criminal Justice
Discover the challenge of pursuing justice in our society and learn about the role we as individuals play in the criminal justice system. This classic best seller examines criminal justice across several disciplines, presenting elements from criminology, sociology, law, history, psychology, and political science. Broad coverage of the facts, an interesting writing style, and compelling examples of current events make THE AMERICAN SYSTEM OF CRIMINAL JUSTICE, now in its 16th Edition, one of the best and most popular texts on the criminal justice system available.
£260.89
Cengage Learning, Inc Understanding Food: Principles and Preparation
UNDERSTANDING FOOD: PRINCIPLES AND PREPARATION is your introductory guide to food, food preparation, food service and food science. Integrating these key topics with relevant information about nutrition and the food industry, this best-selling text gives you a thorough overview of the different dimensions of food principles and insight into the variety of career options available in the food industry. Numerous photographs and illustrations help you understand and apply what you read, and the sixth edition is now available with MindTap Nutrition--a digital learning platform that lets you learn how, when and where you want--even on your mobile! With features like self-assessments, pop-up tutors, videos and an interactive ebook, MindTap Nutrition makes studying a breeze.
£306.89
Cengage Learning, Inc Pathways: Reading, Writing, and Critical Thinking 3
Pathways, Second Edition, is a global, five-level academic English program. Carefully-guided lessons develop the language skills, critical thinking, and learning strategies required for academic success. Using authentic and relevant content from National Geographic, including video, charts, and other infographics, Pathways prepares students to work effectively and confidently in an academic environment.
£26.18
Cengage Learning, Inc Pathways: Listening, Speaking, and Critical Thinking 3
Pathways, Second Edition, is a global, five-level academic English program. Carefully-guided lessons develop the language skills, critical thinking, and learning strategies required for academic success. Using authentic and relevant content from National Geographic, including video, charts, and other infographics, Pathways prepares students to work effectively and confidently in an academic environment.
£26.18
Cengage Learning, Inc Pathways: Listening, Speaking, and Critical Thinking 2
Pathways, Second Edition, is a global, five-level academic English program. Carefully-guided lessons develop the language skills, critical thinking, and learning strategies required for academic success. Using authentic and relevant content from National Geographic, including video, charts, and other infographics, Pathways prepares students to work effectively and confidently in an academic environment.
£26.18
Cengage Learning, Inc Pathways: Listening, Speaking, and Critical Thinking 1
Pathways, Second Edition, is a global, five-level academic English program. Carefully-guided lessons develop the language skills, critical thinking, and learning strategies required for academic success. Using authentic and relevant content from National Geographic, including video, charts, and other infographics, Pathways prepares students to work effectively and confidently in an academic environment.
£26.18
Cengage Learning, Inc Management of Information Security
MANAGEMENT OF INFORMATION SECURITY, Sixth Edition prepares you to become an information security management practitioner able to secure systems and networks in a world where continuously emerging threats, ever-present attacks and the success of criminals illustrate the weaknesses in current information technologies. You'll develop both the information security skills and practical experience that organizations are looking for as they strive to ensure more secure computing environments. The text focuses on key executive and managerial aspects of information security. It also integrates coverage of CISSP and CISM throughout to effectively prepare you for certification. Reflecting the most recent developments in the field, it includes the latest information on NIST, ISO and security governance as well as emerging concerns like Ransomware, Cloud Computing and the Internet of Things.
£72.71
Cengage Learning, Inc Introductory Chemistry: A Foundation
Succeed in your course with INTRODUCTORY CHEMISTRY: A FOUNDATION! This best-selling text combines enhanced problem-solving structure with substantial pedagogy to help you become a successful problem solver. Early coverage of chemical reactions, accessible explanations and visualizations, and an emphasis on everyday applications facilitates understanding. The authors��� step-by-step approach has already helped hundreds of thousands of student's master chemical concepts and develop strong problem-solving skills. Interactive study aids in OWLv2, such as ChemWork Problems and Adaptive Learning Activities, help students master concepts.
£75.53
Cengage Learning, Inc Impact Foundation (British English)
Impact helps teenage learners to better understand themselves, each other, and the world they live in. By encouraging self-expression, global citizenship, and active participation, Impact motivates students to explore who they are and who they want to be, all while learning English!
£32.50
Cengage Learning, Inc 21st Century Communication 3 with Online Workbook
21st Century Communication is a four-level series that uses powerful ideas from TED Talks to teach learners to think critically and communicate effectively. Through authentic models of effective communication, students build fluency in the listening and speaking skills needed to achieve academic and personal success.
£45.00
Cengage Learning, Inc Grammar for Great Writing A
Grammar for Great Writing is a three-book series that focuses on the key grammatical and lexical elements learners need to become more powerful academic writers. Ideal for the grammar component of a writing and grammar class, Grammar for Great Writing may be used as a companion to the Great Writing series or in conjunction with any academic writing series.
£19.60
Cengage Learning, Inc Constitutional Law and the Criminal Justice System
CONSTITUTIONAL LAW AND THE CRIMINAL JUSTICE SYSTEM, 7th Edition, equips you with a solid understanding of our complex Constitution and criminal justice system. The text avoids confusing "legalese," focusing instead on real-life examples to illustrate the material. More than 200 succinct, summarized cases written in plain English introduce you to the most influential and significant cases. You'll learn about the Fourth and Fifth Amendments, exploring their application to issues relevant to criminal justice: reasonable search and seizure, double jeopardy, and testifying against oneself. The seventh edition also includes expanded discussions of the First and Second Amendments as well as cutting-edge coverage of such high-profile topics as immigration, terrorism and homeland security, electronic surveillance and the use of drones, use of force, searches of cell phones and other digital evidence, and many others.
£245.76
Cengage Learning, Inc Community Policing: Partnerships for Problem Solving
With a strong focus on problem solving and community-police partnerships, this comprehensive text provides a practical, up-to-date guide to effective community policing. After an introduction to the history and philosophy of the movement that has profoundly shaped modern police operations, the authors emphasize practical strategies and essential skills to help readers apply effective, real-world problem solving within their communities. In light of recent high-profile deadly force incidents that have strained the relationships between the community and the police, the eighth edition taps into the recommendations in the Final Report of the President's Task Force on 21st Century Policing and its call for a renewed emphasis on community policing to strengthen public trust and build police legitimacy. And the MindTap that accompanies this text helps you master techniques and key concepts while engaging you with career-based decision-making scenarios, visual summaries, and more.
£196.92
Cengage Learning, Inc Well Said
The Well Said series is designed to improve the pronunciation and communication skills of beginner to advanced students from all language backgrounds. It offers a clear course plan covering the essential areas of pronunciation, including stress, rhythm, and intonation--features that research shows help students the most. Additionally, there are over fifty pages of supplemental activities focusing on consonant and vowel sounds. This level of Well Said introduces the most important pronunciation features at an intermediate to advanced level. A free Website for teachers and students includes the full audio program.
£55.50
Cengage Learning, Inc Essentials of Meteorology: An Invitation to the Atmosphere
ESSENTIALS OF METEOROLOGY, 8th Edition, is written for students interested in gaining insights into the dynamic workings of the atmosphere. The authors' ability to explain relatively complicated ideas in an easy-to-understand way lets both science and nonscience majors visualize the principles of meteorology. Online animations help you to immediately apply the text material and understand the underlying meteorological principles, and appendices allow you to explore meteorological data such as world temperature extremes and precipitation extremes over a 30-year period.
£86.97
Cengage Learning, Inc Media/Impact: An Introduction to Mass Media
From media history to today's rapid-fire changes, MEDIA/IMPACT: AN INTRODUCTION TO MASS MEDIA, 12th Edition takes you on an exciting tour of the events, people, money, and technologies that have shaped the mass media industries. Known for its engaging writing style, current coverage, and visual appeal, the book explores the legal, ethical, social, and global issues facing the mass media industries every day. The twelfth edition focuses on convergence--how the mass media industries are intersecting to deliver content and how audiences are adapting to the new mass media marketplace. It also equips you with an insider's look at what it's like to work in each industry. Reflecting the latest trends from the field, the text provides new coverage of digital delivery, net neutrality, media industry consolidation, social media, mobile media, and more. It is also packed with lively new illustrations and a wealth of real-world examples.
£58.66
Cengage Learning, Inc Impact 2
Impact helps teenage learners to better understand themselves, each other, and the world they live in. By encouraging self-expression, global citizenship, and active participation, Impact motivates students to explore who they are and who they want to be, all while learning English!
£33.00
Cengage Learning, Inc Therapeutic Communication for Health Care Professionals
Redesigned with you in mind, THERAPEUTIC COMMUNICATION FOR HEALTH CARE PROFESSIONALS, Fourth Edition is the complete guide to patient interactions in today���s clinical care settings. Effective communication can ease patient anxiety, increase compliance, and enhance health care interactions for all, especially when dealing with life-altering illness, death and dying, depression, substance abuse, and other situations where patient behaviors can be unpredictable. Inside each chapter, you will explore both the good and bad responses caregivers have to stressful scenarios, as well as techniques for improvement. And every chapter starts with a case study to bring life to the page, then reinforces communication strategies with more practice cases, boxed features, role-play exercises, and questions as you go. No matter the situation you face on the job, THERAPEUTIC COMMUNICATION FOR HEALTH CARE PROFESSIONALS, Fourth Edition can prepare you with the soft skills you need to think critically on your feet and help patients cope.
£71.78
Cengage Learning, Inc Judicial Process: Law, Courts, and Politics in the United States
Working within the framework of law and politics, JUDICIAL PROCESS: LAW, COURTS, AND POLITICS IN THE UNITED STATES combines detailed information about the major structures and processes of the American judiciary with an insider's understanding of the importance of courthouse dynamics. From the organization and procedures of the various courts to the current applications of specific laws, the 7th Edition explores the roles and impact of the judicial system. Throughout the text, the authors not only explain what the legal rules are but also explore each rule's underlying assumptions, history, and goals, providing a complete and balanced look at the role of the judicial system today.
£53.97
Cengage Learning, Inc The Essential Theatre
Whether you are a theatre major looking forward to a career in the arts or a non-major interested in an overview to increase your appreciation as an audience member, THE ESSENTIAL THEATRE, 11th Edition, provides an engaging, insightful, and informative resource that will enrich your theatre experience throughout your life. Written by highly respected teachers and theatre historians, the text has earned its reputation as one of the most comprehensive, authoritative surveys of the theatre. Its vibrant treatment of theatre practice--past and present--catalogs the origins of theatre through postmodernism and performance art. The Eleventh Edition includes an all-new chapter devoted to musical theatre, new "Then and Now" boxes that link theatre history to present-day, and numerous new photos--including photos of actors you will quickly recognize from film and television.
£59.59
Cengage Learning, Inc Psychology: Themes and Variations
PSYCHOLOGY: THEMES AND VARIATIONS, 10th Edition, helps you experience the excitement of this fascinating field, while helping you study and retain what you learn. Filled with practical ways that you can apply psychology to your everyday life, this best-selling textbook is an experience in learning that you'll remember long after you complete your introductory psychology course. Critical Thinking Applications in every chapter give you specific critical thinking strategies you can apply in all of your courses and in your personal life. Reality Checks, many of which may surprise you, address common misconceptions about psychology. Every chapter of this book offers tools -- such as Concept Charts that provide colorful visual snapshots of key points -- to help you focus on what's important, showing you how to study in ways that help you retain information and do your best on exams.
£72.71
Cengage Learning, Inc Empowerment Series: Introduction to Social Work & Social Welfare: Critical Thinking Perspectives
Designed to give you a solid introduction to the profession of social work, INTRODUCTION TO SOCIAL WORK AND SOCIAL WELFARE, 5th Edition helps you understand the issues that social workers address every day. Using a clear and engaging writing style, author Karen K. Kirst-Ashman presents a balanced overview within a unifying theme of critical thinking that will train you to use evaluative skills in your coursework and beyond. In addition, you'll study more efficiently and effectively with accompanying digital resources that provide you with opportunities to complete self-assessments as well as pre- and post-tests for each chapter. Thoughtful case studies throughout the text help to prepare you for your career by showing you what social work practice looks like in different contexts and with different populations.
£74.58
Cengage Learning, Inc Time Zones 1: Student Book
No other description available.
£24.86
Cengage Learning, Inc Lab Manual and Workbook for Physical Anthropology
Master the concepts of physical anthropology with LAB MANUAL AND WORKBOOK FOR PHYSICAL ANTHROPOLOGY! With hands-on lab assignments that help you apply physical anthropology perspectives and techniques to real situations, this lab manual walks you through difficult topics such as genetics and the human genome, primate morphology and behavior, human osteology, evolution, and forensic anthropology. Many photographs, marginal definitions, key terms, helpful hints, exercises, and an extensive index emphasize important topics and make studying easy.
£57.72
Cengage Learning, Inc Reading Explorer 4 with Online Workbook
The new edition of the best-selling six-level Reading Explorer series will bring the world to the classroom like never before through new and updated topics, video, and visuals from National Geographic. Reading Explorer teachers learners to think and read critically to encourage a generation of informed global citizens.
£35.38
Cengage Learning, Inc Cengage Advantage Books: Foundations of the Legal Environment of Business
With more than 200 real-world cases and critical-thinking exercises, FOUNDATIONS OF THE LEGAL ENVIRONMENT OF BUSINESS, 3E helps readers define their ethical compass within the business world. Authored by a renowned scholar of business ethics, this concise legal environment text covers all core topics and fulfills current curricular and AACSB accrediting standards. It uses an integrated approach to thoroughly explore the intersection of law, business strategy, and ethics. The third edition features intriguing examples of legal and ethical issues pulled straight from the news and pop culture. All-new cases have been strategically chosen to integrate multiple chapter concepts. In addition, new self-graded quizzes at the end of each chapter enable readers to check how well they read and understood chapter material.
£86.16
Cengage Learning, Inc Behavior Modification: Principles and Procedures
BEHAVIOR MODIFICATION: PRINCIPLES AND PROCEDURES, Sixth Edition, uses a precise, step-by-step, scientific approach to explain human behavior. Case studies and examples illustrate key principles.
£71.78
Cengage Learning, Inc Empowerment Series: Psychopathology: A Competency-based Assessment Model for Social Workers
Written by a practicing social worker, PSYCHOPATHOLOGY offers a compelling look at the current state of knowledge about mental disorders. The authors' accessible narrative blends with detailed, realistic vignettes to give you an inside look at what it means to practice psychopathology today. Part of the Cengage Empowerment Series, the fourth edition is completely up to date and thoroughly integrates the new DSM-V. It also integrates the core competencies and recommended practice behaviors outlined in the 2008 Educational Policy and Accreditation Standards (EPAS) set by the Council on Social Work Education (CSWE).
£71.78
Cengage Learning, Inc Design of Fluid Thermal Systems, SI Edition
This book is designed to serve senior-level engineering students taking a capstone design course in fluid and thermal systems design. It is built from the ground up with the needs and interests of practicing engineers in mind; the emphasis is on practical applications. The book begins with a discussion of design methodology, including the process of bidding to obtain a project, and project management techniques. The text continues with an introductory overview of fluid thermal systems (a pump and pumping system, a household air conditioner, a baseboard heater, a water slide, and a vacuum cleaner are among the examples given), and a review of the properties of fluids and the equations of fluid mechanics. The text then offers an in-depth discussion of piping systems, including the economics of pipe size selection. Janna examines pumps (including net positive suction head considerations) and piping systems. He provides the reader with the ability to design an entire system for moving fluids that is efficient and cost-effective. Next, the book provides a review of basic heat transfer principles, and the analysis of heat exchangers, including double pipe, shell and tube, plate and frame cross flow heat exchangers. Design considerations for these exchangers are also discussed. The text concludes with a chapter of term projects that may be undertaken by teams of students.
£97.06
Cengage Learning, Inc Grammar in Context Basic
No other description available.
£51.00
Cengage Learning, Inc A Guide to Computer User Support for Help Desk and Support Specialists
Current or future user-support professionals discover the critical people skills and exceptional technical knowledge to provide outstanding support with Beisse's A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS, 6E. This useful guide focuses on the informational resources and technical tools needed most to function effectively in a support position. Readers learn to handle troubleshooting and problem solving, successfully communicate with clients, determine a client's specific needs, train end-users and even handle budgeting and other management priorities. This edition prepares readers to work with the latest developments, from Web and e-mail-based support to Windows�� 7 and cloud computing. Leading HelpSTAR�� and Microsoft�� Office Project Professional 2010 software accompanying the text further reinforce user-support knowledge and skills.
£70.83
Cengage Learning, Inc World English Intro Student Book with CDROM
No other description available.
£36.75
Cengage Learning, Inc Calculus: Early Transcendental Functions
Designed for the three-semester engineering calculus course, CALCULUS: EARLY TRANSCENDENTAL FUNCTIONS, Sixth Edition, continues to offer instructors and students innovative teaching and learning resources. The Larson team always has two main objectives for text revisions: to develop precise, readable materials for students that clearly define and demonstrate concepts and rules of calculus; and to design comprehensive teaching resources for instructors that employ proven pedagogical techniques and save time. The Larson/Edwards Calculus program offers a solution to address the needs of any calculus course and any level of calculus student. Every edition from the first to the sixth of CALCULUS: EARLY TRANSCENDENTAL FUNCTIONS has made the mastery of traditional calculus skills a priority, while embracing the best features of new technology and, when appropriate, calculus reform ideas.
£89.57