Search results for ""Author Tessa West""

Want to get those difficult colleagues off your back and restore your sanity? NYU psychology professor Tessa West shows you how.Have you ever watched a colleague charm the pants off management while showing a competitive, Machiavellian side to the lower ranks? They don't hesitate to throw peers under the bus, but their boss is oblivious to their bad behaviour. What about a constantly interrupting colleague? Or an over-bearing manager? While these jerks stress us out in small ways throughout the day, they aren't technically breaking any rules, so we're expected just to put up with them....Until now. Tessa West has already helped thousands of people resolve their most pressing workplace issues. And here she draws on a decade of original research to profile classic workplace archetypes, including the Gaslighter, the Bulldozer, the Credit-Stealer, the Neglecter, and the Micromanager, giving advice to anyone who's ever hidden in the bathroom to cry at work. She digs deep into the inner workings of each bad apple, exploring their motivations and insecurities, and offers clever strategies for stopping each type of jerk in their tracks.Know a Jerk at Work? This proactive approach reveals the single, most effective way to achieve emotional wellbeing at work.

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Tessa West is an Associate Professor of Psychology at New York University. A leading expert on interpersonal interaction and communication, and quantitative analysis and statistics, her work has been covered in the New York Times, The Guardian, the WSJ, TIME, the Huffington Post and The Globe and Mail.Her experiences as a rising leader in the world of academia - often as the only woman, and youngest person in the role by a magnitude of decades - have given her a unique perspective on jerks at work. She regularly gives talks to global organisations including Capital One, KPMG, Gilead and Pfizer, to help employees improve their relationships.

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There are hundreds of Sue Ryder charity shops throughout the UK, but few shoppers sorting through racks of jackets or piles of paperbacks know much about their founder. Sue Ryder was a determined, philanthropic and driven woman who set about creating homes for those in desperate need of care. The suffering of most of her patients was the result of trauma experienced in WW2, or from serious disability or illness. Sue Ryder was born into a very privileged family. When she was only sixteen years old, she chose to leave her expensive private school and throw herself into the First Aid Nursing Yeomanry. This was the beginning of her vocational career and led to an affection for the people of Poland, who she cared for during Special Operations Executive work. In the post-WW2 chaos she supported displaced people in a range of European countries. She worked directly in the field, sourcing and supplying food, medicine and clothing for those who were otherwise entirely abandoned. She constantly needed money for her work but her shops and radio appeals raised some, and local authorities made financial contributions. Eventually she opened homes and hospices in places as diverse as Malawi, Albania and Wales. Sue Ryder made a huge and positive difference to the lives of thousands, despite - or perhaps because of - having a character which could, at times, be as obsessive and downright difficult as it could be creative and inspiring. Over the years she was awarded various civic, military and academic honours, including being made a life peer in 1979. Sue Ryder was brought up to help others and she committed her life to doing so. This book is written so that Sue Ryder's name, work and life are known about and not forgotten.

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The name John Howard (1726-1790) is well-known as that of the man after whom the UK's oldest penal reform charity, the Howard League, is named. Tessa West's new book breaks fresh ground in looking at both Howard's immense legacy in terms of prison reform as well as his fascinating character and personal life. Based on extensive research it provides a vivid and intriguing picture of the man and his times which will be of interest to a wide range of readers interested in knowing what drove so singular a figure. John Howard's curiosity in prisons goes without saying, as his own writings show, including his iconic The State of the Prisons in England and Wales. As a self-appointed inspector of prisons - and in that sense the first to carry out such a task - Howard would knock on the door of penal establishments across the UK and in other countries - often unannounced or invited - where once inside he would observe, listen and make copious records of events behind prison walls. And he was a curious fellow altogether. Amongst the diverse epithets applied to him are: extraordinary, indefatigable, restless, benevolent, solid, selfless, charismatic, eccentric, obsessive, energetic, modest and above all singular. Forever concerned with minutiae, not without friends but lacking close social contacts or time for admiration, the workaholic Howard frequently travelled alone and in dangerous places for months on end. Permanently on the move and forever retracing his steps, he was equally at home in Russia, Germany, Holland and other countries as he was when carrying out his carefully planned routines in Bedford, Warrington, Cambridge or London. A perfectionist with a huge personal reputation he brought his influence, genius and philanthropy to bear wherever he went.

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Maxwell Armfield and Constance Smedley were an unorthodox couple who deserve more attention. Both were accomplished in many of the arts, but Max's focus was on painting, whilst Connie's was on writing. In Tessa West's delightful A Pageant Truly Play'd the separate and jointly lived lives of these creative and resourceful individuals are told. They studied at the Birmingham School of Art in the late 1900s, but did not come across each other until some years later. By then Connie, despite a disability from childhood, had created an artistic life. Her founding of the Lyceum Club – the first women-only London club – was her landmark achievement. The Armfields married in 1911 and moved out of London where Max combined caring for Connie with his painting. Their involvement in a local fete cemented their enjoyment of the Cotswolds. However, they also spent seven years in the US where all their endeavours – from embroidery to teaching drama and to exhibitions – attracted interest and praise.

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