Search results for ""Author Chris Thomas""

The Bar and Beverage Book explains how to manage the beverage option of a restaurant, bar, hotel, country club—any place that serves beverages to customers. It provides readers with the history of the beverage industry and appreciation of wine, beer, and spirits; information on equipping, staffing, managing, and marketing a bar; and the purchase and mixology of beverages. New topics in this edition include changes to regulations regarding the service of alcohol, updated sanitation guidelines, updates to labor laws and the employment of staff, and how to make your operation more profitable. New trends in spirits, wine, and beer are also covered.

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Employee Management and Customer Service in the Retail Industry, by Gary Heil and Chris Thomas, attempts to combine the psychology of dealing with employees and customers with the practical realities of managing a retail business. Organized into ten chapters, this book loosely follows a retail manager’s natural progression from interviewing prospective employees, to hiring the right ones, paying them fairly, and keeping them happy on the job.

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This book defines supply chains, focusing on the impact that they can have o the retail industry. Featuring step-by-step how supply chains are set up, the factors that can impact them and what that means to the customer.

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The backstory of finding Elizabeth Smart and how growing up in the Mormon culture pushed the author to develop the exact kind of intuition that was needed to help manage Elizabeth’s kidnapping and rescue while the world watched.Chris Thomas is not yet thirty years old when he finds himself managing the immense pressure, eccentric personalities, and extenuating circumstances of an international story, where one small misstep could adversely impact the search for a missing teenager and the reputation of her family. Now, twenty years later, Thomas takes readers behind the scenes, providing new details, perspectives, and commentary on finding Elizabeth Smart. In the process of reflecting on Elizabeth’s search and rescue, Thomas discovers how growing up in the culture of The Church of Jesus Christ of Latter-day Saints (commonly known as Mormon) helped push him to develop the exact kind of intuition needed to manage Elizabeth’s kidnapping and rescue, and to do so while the world watched. Unexpected juxtaposes crucial events from the Smart case with Thomas’s experience growing up in the Latter-day Saint culture, including coming to understand the secret of a broken war hero before it was too late.

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Say what you will about Wal-Mart and the retailing giants. According to authors Chris Thomas and Rick Segel, of Retailing in the 21st Century, there will always be room for a solid, well-run local store or regional chain with excellent service and or an interesting market niche. Thomas and Segel show students how to be that merchant. This book will help students understand how to start a retail business from the ground up. The authors’ focus throughout the book is on being organized and purposeful and knowing every step of the way where the business is going and why. The major goals include learning to strategize, expect the best but prepare for the worst, create a positive work environment, and keep yourself and your staff motivated to find the best merchandise and offer it enthusiastically to your customers at a fair price. After reading this book, students will be prepared to be a successful retailer in the 21st century.

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This student friendly text covers how to plan, design, and purchase equipment for a restaurant, or foodservice facility. Design and Equipment for Restaurants and Foodservice offers the most comprehensive and updated coverage of the latest equipment and design trends to help students acquire the knowledge they need to go into the industry.

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The global economy has opened up huge new opportunities for growth and product availability. That’s where the retail buyer comes in. In Management of Retail Buying, Cash, Thomas, Wingate and Friedlander discuss what buyers go through to make their decisions, from thousands of possibilities, about what to put on store racks and shelves. This text is appropriate for students in Retail Management or Fashion Merchandising programs, for courses in Retail Buying.

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Knowledge of insect movement, particularly of flight, is crucial to our understanding of the great ecological and evolutionary success of insects. The last 20 years have seen many advances in this subject area. New fields have arisen, such as metapopulation theory, and dramatic developments have taken place in methods of studying movement, as a result of new techniques in molecular biology and radar monitoring. There have also been advances in our knowledge of flight-related physiology and behaviour. This book, which is based on the main papers presented at the Royal Entomological Society's 20th Symposium held in September 1999, brings us up to date with these developments. It contains chapters on: - flight mechanisms - foraging movements - migration - the evolution of movement strategies - the interactions between dispersal rates, population structure and gene flow - the effects of climate change on geographical distribution It is essential reading for entomologists, and of interest to those researching animal behaviour, physiology, ecology and genetics.

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The authors of Process Improvement and Quality Management in the Retail Industry discuss quality management through the examination of several companies that won the esteemed Malcolm Baldrige National Quality Award. Authors George, Thomas, and Weimerskirch believe that Baldrige criteria define a management model because they provide one of the most comprehensive guides to understanding, assessing, controlling, and improving an organization for quality management. The authors also discuss many of the business-related problems of modern times, such as financial scandals, controversial social activism morale, and the impact of outsourcing to other countries. Overall, the book stresses the importance of good quality management to a company’s success.

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