Search results for ""author sam"

The story of one of the most astonishing episodes of espionage and deception of World War Two.This is the tale of two men: Claude Dansey, deputy head of MI6, and double agent Henri Dericourt, who was planted with the rival wartime secret service – SOE – at Dansey’s instructions. From there began a terrifying trail of destruction.After making contact with Dansey in 1942, Dericourt was recruited to SOE as the man desperately needed to organize top-secret flights in and out of occupied French territory. But at the same time Dericourt was in touch with German counter-espionage in Paris. As SOE congratulated themselves on a new asset, Dericourt gave the Nazis everything; every flight, operation and coded message he could.Against a background of unprecedented deception and betrayal, Dansey’s secret MI6 operation eventually led to the arrest of nearly one thousand men and women, hundreds of whom died in concentration camps.How did it go so wrong?A shocking, enthralling account of a devastating episode in the history of the British secret services, perfect for readers of Ben MacIntyre.

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The assassination of a Treadstone agent leads two Blackbriar operatives down a rabbit hole of deceit and betrayal in this explosive new series from the world of Robert Ludlum's Jason Bourne. A car explodes on a quiet Prague side street – and among the dead is an undercover Treadstone agent. It's not unusual for such men to meet their fates on an operation, but in this case there's one catch: none of the agent's superiors knows why he was there. Two Blackbriar operatives, Helen Jouvert and Donovan Wade, are sent to investigate. Their search for answers will take them deeper into the world of conspiracy and fake news than they ever expected. Treadstone and Blackbriar, intelligence and counter-intelligence, may be two sides of the same coin, but they have one thing in common: answers can be the deadliest commodity of all. Reviewers on Simon Gervais: 'Thriller writing at its level best' Providence Journal 'Non-stop action meets relentless suspense' The Real Book Spy

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Throughout its history, the city of Nottingham has been associated with Robin Hood, lace making and bicycles. However, there’s more to Nottingham than lace and legends. In 2015, the city was named ‘Home of English Sport’ and in the same year was named a UNESCO City of Literature, one of only a handful in the world. Today the city is a thriving hub of retail and commerce, with many independent shops and buzzing bars and cafés, and boasts two successful universities. Local photographer Peter McConnochie lives here and knows the city’s streets and squares, its lanes and alleyways. Charged with capturing the essence of Nottingham, he has turned his camera on its inhabitants, the people who make it what it is today. These are the people you’ll find in these pages: shopkeepers, school teachers, businessmen and women, nurses, buskers, restaurant owners, students, and street performers, all of whom take pleasure in being a part of this vibrant city and sharing their stories.

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Notable writers—including UK poet laureate Simon Armitage, Julian Barnes, Margaret MacMillan, and Jenny Uglow—celebrate our fascination with the houses of famous literary figures, artists, composers, and politicians of the pastWhat can a house tell us about the person who lives there? Do we shape the buildings we live in, or are we formed by the places we call home? And why are we especially fascinated by the houses of the famous and often long-dead? In Lives of Houses, notable biographers, historians, critics, and poets explores these questions and more through fascinating essays on the houses of great writers, artists, composers, and politicians of the past.Editors Kate Kennedy and Hermione Lee are joined by wide-ranging contributors, including Simon Armitage, Julian Barnes, David Cannadine, Roy Foster, Alexandra Harris, Daisy Hay, Margaret MacMillan, Alexander Masters, and Jenny Uglow. We encounter W. H. Auden, living in joyful squalor in New York's St. Mark's Place, and W. B. Yeats in his flood-prone tower in the windswept West of Ireland. We meet Benjamin Disraeli, struggling to keep up appearances, and track the lost houses of Virginia Woolf and Elizabeth Bowen. We visit Benjamin Britten in Aldeburgh, England, and Jean Sibelius at Ainola, Finland. But Lives of Houses also considers those who are unhoused, unwilling or unable to establish a home—from the bewildered poet John Clare wandering the byways of England to the exiled Zimbabwean writer Dambudzo Marechera living on the streets of London.With more than forty illustrations, Lives of Houses illuminates what houses mean to us and how we use them to connect to and think about the past. The result is a fresh and engaging look at house and home.Featuring Alexandra Harris on moving house ● Susan Walker on Morocco's ancient Roman House of Venus ● Hermione Lee on biographical quests for writers’ houses ● Margaret MacMillan on her mother's Toronto house ● a poem by Maura Dooley, "Visiting Orchard House, Concord, Massachusetts"—the house in which Louisa May Alcott wrote and set her novel Little Women ● Felicity James on William and Dorothy Wordsworth's Dove Cottage ● Robert Douglas-Fairhurst at home with Tennyson ● David Cannadine on Winston Churchill's dream house, Chartwell ● Jenny Uglow on Edward Lear at San Remo's Villa Emily ● Lucy Walker on Benjamin Britten at Aldeburgh, England ● Seamus Perry on W. H. Auden at 77 St. Mark's Place, New York City ● Rebecca Bullard on Samuel Johnson's houses ● a poem by Simon Armitage, "The Manor" ● Daisy Hay at home with the Disraelis ● Laura Marcus on H. G. Wells at Uppark ● Alexander Masters on the fear of houses ● Elleke Boehmer on sites associated with Zimbabwean writer Dambudzo Marechera ● Kate Kennedy on the mental asylums where World War I poet Ivor Gurney spent the last years of his life ● a poem by Bernard O'Donoghue, "Safe Houses" ● Roy Foster on W. B. Yeats and Thoor Ballylee ● Sandra Mayer on W. H. Auden's Austrian home ● Gillian Darley on John Soane and the autobiography of houses ● Julian Barnes on Jean Sibelius and Ainola

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When you live in an ornamented world where your home is a museum of 1940s design, you don t leave the house without a hat and tie, and your wife owns a barber shop which you designed it s hard to imagine letting a documentary about you go to press with- out constructing an exquisite package for it. In Seth s Dominion, the National Film Board documentary by filmmaker Luc Chamberland about the acclaimed Canadian cartoonist, Seth has done just that. Presented here as an innovative double-spined hardcover that opens in two directions, one side opens with a photo essay narrating Seth s life while the other offers a generous sampling of Seth s art: comics and sketchbook pages, but also puppetry and New Yorker illustrations. Seth also speaks to the experience of making the documentary through a comics diary, constructed from rubber stamp images. Between these two halves lies Seth s Dominion, a masterly portrait that mixes insightful biography with vivid animation in an artful fusion of filmmaking techniques that perfectly captures Seth s manifold creative universe. From his melancholy reflections on childhood to his descriptions of his creative habits, Seth narrates his own life story enchantingly. With special features including two short animations and a taping of Seth speaking at the Drawn and Quarterly bookstore, Seth s Dominion is a triumph.

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During the most idealistic years of John F. Kennedy’s Alliance for Progress development program, Bolivia was the highest per capita recipient of U.S. foreign aid in Latin America. Nonetheless, Washington’s modernization programs in early 1960s Bolivia ended up on a collision course with important sectors of the country’s civil society, including radical workers, rebellious students, and a plethora of rightwing and leftwing political parties. In From Development to Dictatorship, Thomas C. Field Jr. reconstructs the untold story of USAID’s first years in Bolivia, including the country’s 1964 military coup d’état. Field draws heavily on local sources to demonstrate that Bolivia’s turn toward anticommunist, development-oriented dictatorship was the logical and practical culmination of the military-led modernization paradigm that provided the liberal underpinnings of Kennedy’s Alliance for Progress. In the process, the book explores several underappreciated aspects of Cold War liberal internationalism: the tendency of "development" to encourage authoritarian solutions to political unrest, the connection between modernization theories and the rise of Third World armed forces, and the intimacy between USAID and CIA covert operations. At the same time, the book challenges the conventional dichotomy between ideology and strategy in international politics, and it engages with a growing literature on development as a key rubric for understanding the interconnected processes of decolonization and the Cold War.

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Honorable Mention, Mirra Komarovsky Book Award, given by the Eastern Sociological Society 2021 Outstanding Academic Title, Choice Magazine How workers navigate race, gender, and class in the food service industry Two unequal worlds of work exist within the upscale restaurant scene of Los Angeles. White, college-educated servers operate in the front of the house—also known as the public areas of the restaurant—while Latino immigrants toil in the back of the house and out of customer view. In Front of the House, Back of the House, Eli Revelle Yano Wilson shows us what keeps these workers apart, exploring race, class, and gender inequalities in the food service industry. Drawing on research at three different high-end restaurants in Los Angeles, Wilson highlights why these inequalities persist in the twenty-first century, pointing to discriminatory hiring and supervisory practices that ultimately grant educated whites access to the most desirable positions. Additionally, he shows us how workers navigate these inequalities under the same roof, making sense of their jobs, their identities, and each other in a world that reinforces their separateness. Front of the House, Back of the House takes us behind the scenes of the food service industry, providing a window into the unequal lives of white and Latino restaurant workers.

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In the controversy over female genital mutilation, Congress was quick to condemn practices throughout Africa and the Middle East and to take action criminalizing the practice domestically. Yet at the same time, it bluntly dismissed Amnesty International and Human Rights Watch when they pointed out human rights violations closer to home in the form of the disproportionately high rate of the imposition of capital punishment on black men, and the disempowerment of poor women under new draconian welfare rules. The irony of the United States' international condemnation of types of activities in which it engages within its own borders is not lost on Third World critics. Moral Imperialism sets out to bring an international human rights framework to the analysis of current international and domestic legal, political, and cultural crises. It explores the United States' moral supremacy during a time of clear domestic shortcomings and asks whether insisting that other nations adhere to norms that derive from dominant U.S. culture and history may harm societies—both within and outside of the U.S.—with radically different cultures and histories. Contributors include Beverly Greene, Kevin Johnson, M. Patricia Fernandez Kelly, Holly Maguigan, Boaventura De Sousa Santos, Saskia Sassen, and Eric Yamamoto.

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In recent years, short-term therapies have increasingly gained a following among therapists looking for innovative treatments for patients. At a time in which traditional, open-ended psychotherapy is attacked as costly and inefficient, short-term therapy has naturally found new followers. This collection of essays form an essential reference book for therapists who practice short-term therapy and those considering this form of treatment. The aim of this volume is to provide a way for therapists to consider short-term therapy, evaluate it for individual patients, and plan appropriate courses of treatment. The book is divided into four sections that highlight the characteristic elements of short-term dynamic therapy: brevity, focus, therapist activity, and patient selection. The book features papers by Franz Alexander; S. H. Budman and A. S. Gurman; James Mann; Mardi J. Horowitz; Gerald L. Klerman, Myrna M. Weissman, Bruce Rounsaville, and Eve S. Chevron; Eric Berne, Claude M. Steiner, and John M. Dusay; Thomas E. Schacht, Jeffrey L. Binder, and Hans H. Strupp; George A. Kelly; Aaron T. Beck and Ruth L. Greenberg; Allen Frances and Samuel Perry; Hans H. Strupp; Leston L. Havens; H. Davanloo; Robert Langs; D. M. Malan; P. E. Sifneos; Miguel A. Leibovich; Allen Frances and John F. Clarkin; David H. Malan, E. Sheldon Heath, Howard A. Bacal, and Frederick H. G. Balfour; Sigmund Freud; and D. W. Winnicott.

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Imagination allows us to step out of the ordinary but also to transform it through our sense of wonder and play, artistic inspiration and innovation, or the eureka moment of a scientific breakthrough. In this book, Jennifer Anna Gosetti-Ferencei offers a groundbreaking new understanding of its place in everyday experience as well as the heights of creative achievement.The Life of Imagination delivers a new conception of imagination that places it at the heart of our engagement with the world—thinking, acting, feeling, making, and being. Gosetti-Ferencei reveals imagination’s roots in embodied human cognition and its role in shaping our cognitive ecology. She demonstrates how imagination arises from our material engagements with the world and at the same time endows us with the sense of an inner life, how it both allows us to escape from reality and aids us in better understanding it. Drawing from philosophy, cognitive science, evolutionary anthropology, developmental psychology, literary theory, and aesthetics, Gosetti-Ferencei engages a spectacular range of examples from ordinary thought processes and actions to artistic, scientific, and literary feats to argue that, like consciousness itself, imagination resists reductive explanation. The Life of Imagination offers a vital account of transformative thinking that shows how imagination will be essential in cultivating a future conducive to human flourishing and to that of the life around us.

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The study of heart disease -- cardiology -- is an immensely satisfying branch of medicine. The heart is just so tangible; we can see it, touch it, hear it, and when all else fails, we can always manage to put a tube inside and take X-ray pictures of it. Because we try to make sense of a three-dimensional organ by taking two dimensional snapshots, we need a variety of angles to get the complete image, and so often use 'an oblique view'. Day to day life in a cardiac unit is the same; often mundane, sometimes dramatic, but always amenable to being examined with a different slant. How do common cardiac drugs get their name? What sort of music do surgeons choose to listen to as they delve amongst our innards? Why can going to cardiac conferences be so damned irritating and just how close to reality are all those TV hospital dramas? What personalised number plates adorn doctors' cars, which accents best suit which specialties and what should you call a disease in order to ensure that it is your name that is immortalised in the medical textbooks for years to come? This collection of musings touches on these, as well as many other aspects of cardiology. They do not attempt to make sense of any of them; they aim only to broaden the mind a little by taking a sideways glance at medical life.

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Even in an age of unparalleled innovation and artistic freedom, Spirit stood head and shoulders above their 1960s-era rock 'n' roll contemporaries. Perhaps only Love shared the same sort of expansive and adventurous artistic vision as the five guys in Spirit, whose disparate and diverse musical backgrounds led them to explore the outer regions of rock 'n' roll as the band incorporated elements of the blues, folk, R&B, and jazz into their heady brew of psychedelia-tinted hard rock. Although they never experienced the level of commercial success that their talents and innovative music deserved, few bands since have matched Spirit in eccentricity, originality, intensity, and instrumental virtuosity. For all their creative accomplishments, Spirit's legacy is that of a half-forgotten band whose name is seldom brought up in 'classic rock' discussions. Spirit on track corrects this oversight, revisiting the band album by album, song by song, from their ground-breaking self-titled 1968 debut and their masterpiece, Twelve Dreams of Dr. Sardonicus through the break-ups and reunions and solo efforts of the lean years until their resurgence in the 1990s with albums like Tent of Miracles. More than a mere album guide, this book recounts 30 years of the trailblazing artistry of Spirit.

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Figuring Jerusalem explores how Hebrew writers have imagined Jerusalem, both from the distance of exile and from within its sacred walls. For two thousand years, Hebrew writers used their exile from the Holy Land as a license for invention. The question at the heart of Figuring Jerusalem is this: how did these writers bring their imagination “home” in the Zionist century? Sidra DeKoven Ezrahi finds that the same diasporic conventions that Hebrew writers practiced in exile were maintained throughout the first half of the twentieth century. And even after 1948, when the state of Israel was founded but East Jerusalem and its holy sites remained under Arab control, Jerusalem continued to figure in the Hebrew imagination as mediated space. It was only in the aftermath of the Six Day War that the temptations and dilemmas of proximity to the sacred would become acute in every area of Hebrew politics and culture.Figuring Jerusalem ranges from classical texts, biblical and medieval, to the post-1967 writings of S. Y. Agnon and Yehuda Amichai. Ultimately, DeKoven Ezrahi shows that the wisdom Jews acquired through two thousand years of exile, as inscribed in their literary imagination, must be rediscovered if the diverse inhabitants of Jerusalem are to coexist.

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Nineteenth-century outlaw Ned Kelly is perhaps Australia's most famous historical figure. Ever since he went on the run in 1878 his story has been repeated time and again, in every conceivable medium. Although the value of his memory has been hotly contested – and arguably because of this – he remains perhaps the main national icon of Australia. Kelly's flamboyant crimes turned him into a popular hero for many Australians during his lifetime and far beyond: a symbol of freedom, anti authoritarianism, anti imperialism; a Robin Hood, a Jesse James, a Che Guevara. Others have portrayed him as a villain, a gangster, a terrorist. His latest incarnation has been as WikiLeaks founder and fellow Australian "cyber outlaw" Julian Assange. Despite the huge number of representations of Kelly – from rampant newspaper reporting of the events, to the iconic Sidney Nolan paintings, to a movie starring Mick Jagger, to contemporary urban street art – this is the first work to take this corpus of material itself as a subject of analysis. The fascinating case of this young outlaw provides an important opportunity to further our understanding of the dynamics of cultural memory. The book explains the processes by which the cultural memory of Ned Kelly was made and has developed over time, and how it has related to formations and negotiations of national identity. It breaks new ground in memory studies in the first place by showing that cultural memories are formed and develop through tangles of relations, what Basu terms memory dispositifs. In introducing the concept of the memory dispositif, this volume brings together and develops the work of Foucault, Deleuze, and Agamben on the dispositif, along with relevant concepts from the field of memory studies such as allochronism, colonial aphasia, and multidirectionality, the memory site – especially as developed by Ann Rigney – and Jan Assmann's figure of memory. Secondly, this work makes important headway in our understanding of the relationships between cultural memory and national identity, at a time when matters of identity appear to be more urgent and fraught than ever. In doing so, it shows that national identities are never purely national but are always sub- and transnational. The Ned Kelly memory dispositif has made complex and conflicting contributions to constructions of national identity. Ever since his outlawry, the identities invested in Kelly and those invested in the Australian nation have, in a two-way dynamic, fused into and strengthened each other, so that Kelly is in many ways a symbol for the national identity. Kelly has come to stand for an anti-establishment, working class, subaltern, Irish-inflected national identity. At the same time he has come to represent and enforce the whiteness, hyper-heterosexual masculinity and violence of "Australianness". Basu shows that Kelly has therefore always functioned in both radical and conservative ways, often both at once: a turbulent, Janus-faced figure.

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Virtual, hands-on learning labs allow you to apply your technical skills using live hardware and software hosted in the cloud. So Sybex has bundled Exam MD-101: Managing Modern Desktops labs from Practice Labs, the IT Competency Hub, with our popular MCA Modern Desktop Administrator Study Guide: Exam MD-101. Working in these labs gives you the same experience you need to prepare for the MD-101 exam that you would face in a real-life setting. Used in addition to the book, the labs are a proven way to prepare for the certification and for work in the Windows administration field. Microsoft’s Modern Desktop integrates Windows 10, Office 365, and advanced security capabilities. Microsoft 365 Certified Associate (MCA) Modern Desktop certification candidates need to be familiar with Microsoft 365 workloads and demonstrate proficiency in deploying, configuring, and maintaining Windows 10 and non-Windows devices and technologies. The new Exam MD-101: Managing Modern Desktops measures candidate’s ability to deploy and update operating systems, manage policies and profiles, manage and protect devices, and manage apps and data. Candidates are required to know how to perform a range of tasks to pass the exam and earn certification. The MCA Modern Desktop Administrator Study Guide: Exam MD-101 provides in-depth examination of the complexities of Microsoft 365. Focusing on the job role of IT administrators, this clear, authoritative guide covers 100% of the new exam objectives. Real-world examples, detailed explanations, practical exercises, and challenging review questions help readers fully prepare for the exam. Sybex's comprehensive online learning environment—in which candidates can access an assessment test, electronic flash cards, a searchable glossary, and bonus practice exams—is included to provide comprehensive exam preparation. Topics include: Planning and implementing Windows 10 using dynamic deployment and Windows Autopilot Upgrading devices to Windows 10 and managing updates and device authentication Managing access polices, compliance policies, and device and user profiles Implementing and managing Windows Defender and Intune device enrollment Deploying and updating applications and implementing Mobile Application Management (MAM) The move to Windows 10 has greatly increased the demand for qualified and certified desktop administrators in corporate and enterprise settings. MCA Modern Desktop Administrator Study Guide: Exam MD-101: Managing Modern Desktops is an invaluable resource for IT professionals seeking MCA certification. And with this edition you also get Practice Labs virtual labs that run from your browser. The registration code is included with the book and gives you 6 months unlimited access to Practice Labs Exam MD-101: Managing Modern Desktops Labs with 29 unique lab modules to practice your skills.NOTE: The title requires an active Microsoft 365 subscription. This subscription will be needed to complete specific tasks in the labs. A free 30-day trial account can be created at the Microsoft 365 website.

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And just like that, everything changed . . . A global pandemic. Panic. Social distancing. Working from home. In a heartbeat, we went from happy hours to virtual happy hours. From conferences to virtual conferences. From selling to virtual selling. To remain competitive, sales and business professionals were required to shift the way they engaged prospects and customers. Overnight, virtual selling became the new normal. Now, it is here to stay. Virtual selling can be challenging. It's more difficult to make human to human connections. It's natural to feel intimidated by technology and digital tools. Few of us haven't felt the wave of insecurity the instant a video camera is pointed in our direction. Yet, virtual selling is powerful because it allows you to engage more prospects and customers, in less time, at a lower cost, while reducing the sales cycle. Virtual Selling is the definitive guide to leveraging video-based technology and virtual communication channels to engage prospects, advance pipeline opportunities, and seal the deal. You'll learn a complete system for blending video, phone, text, live chat, social media, and direct messaging into your sales process to increase productivity and reduce sales cycles. Jeb Blount, one of the most celebrated sales trainers of our generation, teaches you: How to leverage human psychology to gain more influence on video calls The seven technical elements of impactful video sales calls The five human elements of highly effective video sales calls How to overcome your fear of the camera and always be video ready How to deliver engaging and impactful virtual demos and presentations Powerful video messaging strategies for engaging hard to reach stakeholders The Four-Step Video Prospecting Framework The Five-Step Telephone Prospecting Framework The LDA Method for handling telephone prospecting objections Advanced email prospecting strategies and frameworks How to leverage text messaging for prospecting and down pipeline communication The law of familiarity and how it takes the friction out of virtual selling The 5C's of Social Selling Why it is imperative to become proficient with reactive and proactive chat Strategies for direct messaging – the "Swiss Army Knife" of virtual selling How to leverage a blended virtual/physical selling approach to close deals faster As you dive into these powerful insights, and with each new chapter, you'll gain greater and greater confidence in your ability to effectively engage prospects and customers through virtual communication channels. And, with this newfound confidence, your success and income will soar. Following in the footsteps of his blockbuster bestsellers People Buy You, Fanatical Prospecting, Sales EQ, Objections, and Inked, Jeb Blount's Virtual Selling puts the same strategies employed by his clients—a who's who of the world's most prestigious organizations—right into your hands.

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Measurement in civil engineering and building is a core skill and the means by which an architectural or engineering design may be modelled financially, providing the framework to control and realise designs within defined cost parameters, to the satisfaction of the client. Measurement has a particular skill base, but it is elevated to an ‘art’ because the quantity surveyor is frequently called upon to interpret incomplete designs in order to determine the intentions of the designer so that contractors may be fully informed when compiling their tenders. Managing Measurement Risk in Building and Civil Engineering will help all those who use measurement in their work or deal with the output from the measurement process, to understand not only the ‘ins and outs’ of measuring construction work but also the relationship that measurement has with contracts, procurement, claims and post-contract control in construction. The book is for quantity surveyors, engineers and building surveyors but also for site engineers required to record and measure events on site with a view to establishing entitlement to variations, extras and contractual claims. The book focuses on the various practical uses of measurement in a day-to-day construction context and provides guidance on how to apply quantity surveying conventions in the many different circumstances encountered in practice. A strong emphasis is placed on measurement in a risk management context as opposed to simply ‘taking-off’ quantities. It also explains how to use the various standard methods of measurement in a practical working environment and links methods of measurement with conditions of contract, encompassing the contractual issues connected with a variety of procurement methodologies. At the same time, the many uses and applications of measurement are recognised in both a main contractor and subcontractor context. Measurement has moved into a new and exciting era of on-screen quantification and BIM models but this has changed nothing in terms of the basic principles underlying measurement: thoroughness, attention to detail, good organisation, making work auditable and, above all, understanding the way building and engineering projects are designed and built. This book will help to give you the confidence to both ‘measure’ and understand measurement risk issues by: presenting the subject of measurement in a modern context with a risk management emphasis recognising the interrelationship of measurement with contractual issues including identification of pre- and post-contract measurement risk issues emphasising the role of measurement in the entirety of the contracting process particularly considering measurement risk implications of both formal and informal tender documentation and common methods of procurement conveying the basic principles of measurement and putting them in an IT context incorporating detailed coverage of NRM1 and NRM2, CESMM4, Manual of Contract Documents for Highway Works and POM(I), including a comparison of NRM2 with SMM7 and a detailed analysis of changes from CESMM3 to CESMM4 discussing the measurement implications of major main and sub-contract conditions (JCT, NEC3, Infrastructure Conditions and FIDIC) providing detailed worked examples and explanations of computer-based measurement using a variety of industry-standard software packages

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"Our slogan from the very beginning was 'a computer on every desk and in every home.'" "For me to become gun-shy might require surgery." An icon more powerful than anything on a Windows screen, Bill Gates today stands atop his fabled Microsoft fortress staring down competitors' threats and injunctions from an annoyed U.S. Justice Department. The kind of success Gates has created rarely escapes criticism. And Bill is getting more than his share. The story of how this Harvard dropout created the operating system that would become the worldwide standard for millions of computers is legendary. And equally legendary has been the take-no-prisoners tactics of his corporate colossus, Microsoft. We've witnessed Gates's transformation from a geeky wunderkind into a business titan. Whether admired or detested, glorified or vilified, Gates is a household name and a worldwide curiosity. Bill Gates Speaks discloses what Bill Gates has to say on everything from financing a start-up to running a conglomerate, developing technology to raising a family, and growing his business to expanding his personal wealth. Drawing on quotes culled from speeches, articles, essays, newscasts, and interviews, this unique book weaves all of this information into a compelling and easy-to-read biography. Here is just a sample of what you'll find inside: * "My parents weren't all that excited about their son announcing he was dropping out of a fine university to start a business in something almost nobody had heard of called 'microcomputers.'" * "I think business is very simple. Profit. Loss. Take the sales, subtract the costs, you get this big positive number. The math is quite straightforward." * "I envy people who thrive on three or four hours of sleep a night. They have so much more time to work, learn, and play." * "We never waste a lot of time talking about what we're doing well. It just isn't our culture. Every meeting is about 'Sure, we won in seven of the categories, but what about that eighth category?'" * "The PC industry is the model industry in the entire economy. The rate of innovation, the openness-all of these things are just fantastic. And Microsoft's role in creating this has been absolutely fundamental." The world listens when Bill gates speaks "I'm not competent to judge his technical ability, but I regard his business savvy as extraordinary. If Bill had started a hot dog stand, he would have become the hot dog king of the world." -Warren Buffett "It is still possible to be a Vanderbilt, an Astor, a Rockefeller. You can still do that, you can be Bill Gates." -David Geffen "Everybody is waiting for this guy to slip. He hasn't slipped, and there's very little chance that he will. Everything that he keeps his hands in will work, and he will win." -Alan Kerr, Ogilvy & Mather "Love him or hate him, but you can't ignore him." -Fortune

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America's dark history of anti-Semitism, racism, and ethnic bigotry-and many of the efforts to combat such prejudice-has received growing attention in recent years. Yet one of the most important stories in America's struggle to overcome ethnic and religious hatred has gone largely untold. From the Depression to the late 1960s Jewish organizations-working as the leaders in a broadly based social and political movement-waged a determined campaign to eliminate all forms of discrimination and prejudice from American society. Stuart Svonkin delves into the archival records of America's three major Jewish defense groups-the American Jewish Committee, the Anti-Defamation League of B'nai B'rith, and the American Jewish Congress-to offer the first comprehensive account of organized Jewish political activism against bigotry and for human rights. Jews Against Prejudice chronicles American Jewry's political ascendance, from the era before World War II, when Jewish defense groups first organized to fight mass anti-Semitism, to their emergence as the leaders of a liberal movement determined to address the nation's most pressing political and social problems. Svonkin explores the impact that these Jewish groups had in the fight against racial and ethnic stereotypes. Beginning in World War II Jewish social scientists and other intellectuals began a concentrated effort to investigate the social and psychological bases of prejudicial attitudes, outlooks, and behavior. By the end of the war these social scientists became convinced that all forms of prejudice, including anti-Semitism, shared the same social and psychological causes, which, if discovered, could be successfully treated and eliminated. For over twenty years Jewish intellectuals and activists worked hand in hand to formulate practical programs to combat prejudice. They pioneered tactics-including educational programs in the schools, appeals for tolerance broadcast through the mass media, and legal challenges in the courts-that remain among the principal weapons of today's civil rights activists. Svonkin shows how ideology and the shifting models of prejudice greatly influenced the means that each Jewish group used in its fight against bigotry and racism. He considers the far-reaching effects of anticommunism in the 1950s and early 1960s, when Jewish political groups moved to support liberal anticommunism as well as to oppose the demagoguery of such figures as Senator Joseph McCarthy and the leaders of the John Birch Society. Exploring the tensions between American and Jewish identities, Svonkin argues that the revelations of the Eichmann Trial, the growing concern over Israel's security, and the persistence of anti-Semitism all shaped Jewish activism- driving the shift from the universalistic liberalism of the 1940s and 1950s to the cultural assertion and political neoconservatism of the late 1960s.

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'Tense, fast-moving and bloody. Broadfoot's best yet' Mason Cross'A true rising star of crime fiction' Ian Rankin'Tension that'll hold you breathless' Helen Fields How far would you go to find the truth?After more than a decade of being in prison for the brutal murder two Stirling University students, Colin Sanderson has been released after his conviction was found to be unsafe. Returning home to a small village not far from Stirling, Sanderson refuses police protection, even in the face of a death threat. But the PR firm that has scooped him up to sell his story does know of a protection expert in Stirling. They want Connor Fraser.Connor reluctantly takes the assignment, partly as a favour to DCI Malcolm Ford, who is none too keen to have Sanderson on the loose, particularly as he was involved in the original investigation that saw him imprisoned. When a body is found, mutilated in the same way as Sanderson's victims were, all eyes fall on the released man. But how can he be the killer when Connor's own security detail gives him an alibi?As Connor races to uncover the truth, he is forced to confront not only Sanderson's past but his own, and a secret that could change his life forever.-----Praise for Neil Broadfoot: 'Wonderfully grisly and grim, and a cracking pace' James Oswald'A frantic, pacy read with a compelling hero' Steve Cavanagh'Broadfoot is here, and he's ready to sit at the table with some of the finest crime writers Scottish fiction has to offer' Russel D. McLean'Crisp dialogue, characters you believe and a prose style that brings you back for more . . . a fine addition to a growing roster of noir titles with a tartan tinge' Douglas Skelton'This is Broadfoot's best to date, a thriller that delivers the thrills: energetic, breathlessly paceyand keeping you guessing till the end' Craig Russell'Neil Broadfoot hits the ground running and doesn't stop. With the very beating heart of Scotland at its core, your heart too will race as you reach the jaw dropping conclusion of this brilliant thriller. First class!' Denil Meyrick'A deliciously twisty thriller that never lets up the pace. Thrills, spills, chills and kills' Donna Moore'An explosive, gripping page-turner with dark and utterly twisted murders. Simply brilliant!' Danielle Ramsay'An atmospheric, twisty and explosive start to a new series by one of the masters of Scottish fiction. Get your wee mitts on it' Angela Clarke'No Man's Land is a stunning, fast-paced, multi-layered thriller. Disturbing political unrest and psychological horror written with great confidence by Neil Broadfoot, who has one hand on Ian Rankin's crown as the king of Scottish crime' Michael Wood'[A] gritty and fast-moving tale of shifting loyalties set against the backdrop of Scottish and Irish politics' Nick Quantrill'Definitely a must read for all lovers of Tartan Noir: or anyone else who simply wants to enjoy a compelling tale' Undiscovered Scotland

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Get the most out of your students with structured teaching materials for English language lessons with the English for Everyone Teacher’s Guide.Ideal for English test preparations or ESL lesson plans, the Teacher’s Guide uses visual teaching methods to introduce English as a second language, reinforced through a variety of exercises and examples that students can get involved in. This Teacher’s Guide is an essential resource that can be used to support an entire classroom as well as for one-to-one tuition to help teach English as a second language. Use this comprehensive teaching resource to approach practical English usage for beginners in a simplified, fun, and engaging way with practical tips and exercises suggested throughout the book.Use the guide as a stand-alone lesson structure or alongside the English for Everyone Course and Practice Books (Levels 1-4) for a fully comprehensive course on English covering core language skills, grammar rules, and vocabulary with supporting audio materials, online resources, and practice exercises. About English For EveryoneEnglish for Everyone is a series of guides and practice books that support English learning for teenagers and adults from a beginner level, to intermediate, and advanced practical English. Offering a fun and easy-to-follow format that offers guidance for both teaching English as a foreign language, and a self-study approach with resources available to improve English speaking, reading, and writing.Whether you are looking for ESL teaching resources or a structured program for students to learn English as a second language, the English for Everyone Series provides:- Sample language examples: New language topics are introduced in context using clear, illustrated, and color-coded explanations- Supporting audio: Extensive English-speaking audio materials integrated into every unit, giving vital oral and listening practice. (All supplementary audio is available on the DK English for Everyone website and IOS/Android App).- Quick referencing: Easy-to-follow units for easy referencing and teaching- Sentence formation guides: Visual break downs of essential English grammar for beginners, showing learners how to recreate even complex English sentences- Visual English vocabulary cues: Lists of useful English words and common phrases with visual aids are available throughout the bookThe English for Everyone Series covers the skills and topics required for all major global English-language exams and reference frameworks including:- CEFR- TOEFL- IELTS- TOEIC

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One of the most iconic characters in children’s literature Hergé’s classic comic book creation Tintin is one of the most recognisable characters in children’s books. These highly collectible editions of the original 24 adventures will delight Tintin fans old and new. Perfect for lovers of graphic novels, mysteries and historical adventures. The world’s most famous travelling reporter must attempt to catch an Emerald thief. When Captain Haddock meets a palm reader, he dismisses a forewarning about a beautiful lady's stolen jewels. But when the famous opera singer Bianca Castafiore suddenly descends on Marlinspike Hall, the palm reader’s prediction seems to be all too real. Can Tintin catch the emerald thief? Join the most iconic character in comics as he embarks on an extraordinary adventure spanning historical and political events, and thrilling mysteries. Still selling over 100,000 copies every year in the UK and having been adapted for the silver screen by Steven Spielberg and Peter Jackson in 2011. The Adventures of Tintin continue to charm more than 90 years after they first found their way into publication. Since then more than 230 million copies have been sold, proving that comic books have the same power to entertain children and adults in the 21st century as they did in the early 20th. Hergé (Georges Remi) was born in Brussels in 1907. Over the course of 54 years he completed over 20 titles in The Adventures of Tintin series, which is now considered to be one of the greatest, if not the greatest, comics series of all time. Have you collected all the graphic novel adventures? Tintin in the Land of the SovietsTintin in AmericaTintin: Cigars of the PharaohTintin: The Blue LotusTintin: The Broken EarTintin: The Black IslandTintin: King Ottakar’s SceptreTintin: The Crab with the Golden ClawsTintin: The Shooting StarTintin: The Secret of the UnicornTintin: Red Rackham’s TreasureTintin: The Seven Crystal BallsTintin: Prisoners of the SunTintin: Land of Black GoldTintin: Destination MoonTintin: Explorers of the MoonTintin: The Calculus AffairTintin: The Red Sea SharksTintin in TibetTintin: The Castafiore EmeraldTintin: Flight 714 to SydneyThe Adventures of Tintin and the PicarosTintin and Alph-Art

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One of the most iconic characters in children’s literature Hergé’s classic comic book creation Tintin is one of the most recognisable characters in children’s books. These highly collectible editions of the original 24 adventures will delight Tintin fans old and new. Perfect for lovers of graphic novels, mysteries and historical adventures. The world’s most famous travelling reporter struggles to keep his feet on the ground as his adventures take him to the moon! Following on from the events of Destination Moon, Tintin finds himself in a rocket on a collision course with the moon. And with Snowy the dog, Captain Haddock, Professor Calculus and the Thompson twins aboard, things quickly spiral further and further out of control. Join the most iconic character in comics as he embarks on an extraordinary adventure spanning historical and political events, and thrilling mysteries. Still selling over 100,000 copies every year in the UK and having been adapted for the silver screen by Steven Spielberg and Peter Jackson in 2011. The Adventures of Tintin continue to charm more than 90 years after they first found their way into publication. Since then more than 230 million copies have been sold, proving that comic books have the same power to entertain children and adults in the 21st century as they did in the early 20th. Hergé (Georges Remi) was born in Brussels in 1907. Over the course of 54 years he completed over 20 titles in The Adventures of Tintin series, which is now considered to be one of the greatest, if not the greatest, comics series of all time. Have you collected all the graphic novel adventures? Tintin in the Land of the SovietsTintin in AmericaTintin: Cigars of the PharaohTintin: The Blue LotusTintin: The Broken EarTintin: The Black IslandTintin: King Ottakar’s SceptreTintin: The Crab with the Golden ClawsTintin: The Shooting StarTintin: The Secret of the UnicornTintin: Red Rackham’s TreasureTintin: The Seven Crystal BallsTintin: Prisoners of the SunTintin: Land of Black GoldTintin: Destination MoonTintin: Explorers of the MoonTintin: The Calculus AffairTintin: The Red Sea SharksTintin in TibetTintin: The Castafiore EmeraldTintin: Flight 714 to SydneyThe Adventures of Tintin and the PicarosTintin and Alph-Art

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One of the most iconic characters in children’s books When Captain Haddock meets a palm reader, he dismisses a forewarning about a beautiful lady’s stolen jewels. When the famous opera singer Bianca Castafiore suddenly descends on Marlinspike Hall, the palm reader’s prediction seems to be all too real. Can Tintin catch the emerald thief? The world’s most famous travelling reporter must attempt to catch an Emerald thief. When Captain Haddock meets a palm reader, he dismisses a forewarning about a beautiful lady's stolen jewels. But when the famous opera singer Bianca Castafiore suddenly descends on Marlinspike Hall, the palm reader’s prediction seems to be all too real. Can Tintin catch the emerald thief? Join the most iconic character in comics as he embarks on an extraordinary adventure spanning historical and political events, and thrilling mysteries. Still selling over 100,000 copies every year in the UK and having been adapted for the silver screen by Steven Spielberg and Peter Jackson in 2011. The Adventures of Tintin continue to charm more than 90 years after they first found their way into publication. Since then more than 230 million copies have been sold, proving that comic books have the same power to entertain children and adults in the 21st century as they did in the early 20th. Hergé (Georges Remi) was born in Brussels in 1907. Over the course of 54 years he completed over 20 titles in The Adventures of Tintin series, which is now considered to be one of the greatest, if not the greatest, comics series of all time. Have you collected all the graphic novel adventures? Tintin in the Land of the SovietsTintin in AmericaTintin: Cigars of the PharaohTintin: The Blue LotusTintin: The Broken EarTintin: The Black IslandTintin: King Ottakar’s SceptreTintin: The Crab with the Golden ClawsTintin: The Shooting StarTintin: The Secret of the UnicornTintin: Red Rackham’s TreasureTintin: The Seven Crystal BallsTintin: Prisoners of the SunTintin: Land of Black GoldTintin: Destination MoonTintin: Explorers of the MoonTintin: The Calculus AffairTintin: The Red Sea SharksTintin in TibetTintin: The Castafiore EmeraldTintin: Flight 714 to SydneyThe Adventures of Tintin and the PicarosTintin and Alph-Art

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Get the most out of your students with structured teaching materials for English language lessons with the English for Everyone Teacher's Guide. Ideal for English test preparations or ESL lesson plans, the Teacher's Guide uses visual teaching methods to introduce English as a second language, reinforced through a variety of exercises and examples that students can get involved in. This Teacher's Guide is an essential resource that can be used to support an entire classroom as well as for one-to-one tuition to help teach English as a second language. Use this comprehensive teaching resource to approach practical English usage for beginners in a simplified, fun and engaging way with practical tips and exercises suggested throughout the book. Use the guide as a stand-alone lesson structure or alongside the English for Everyone Course and Practice Books (Levels 1-4) for a fully comprehensive course on English covering core language skills, grammar rules, and vocabulary with supporting audio materials, online resources and practice exercises. About English For EveryoneEnglish for Everyone is a series of guides and practice books that support English learning for teenagers and adults from a beginner level, to intermediate, and advanced practical English. Offering a fun and easy-to-follow format that offers guidance for both teaching English as a foreign language, and a self-study approach with resources available to improve English speaking, reading and writing.Whether you are looking for ESL teaching resources or a structured programme for students to learn English as a second language, the English for Everyone Series provides: - Sample language examples: New language topics are introduced in context using clear, illustrated, and colour-coded explanations - Supporting audio: Extensive English-speaking audio materials integrated into every unit, giving vital oral and listening practice. (All supplementary audio is available on the DK English for Everyone website and IOS/Android App).- Quick referencing: Easy-to-follow units for easy referencing and teaching- Sentence formation guides: Visual break downs of essential English grammar for beginners, showing learners how to recreate even complex English sentences- Visual English vocabulary cues: Lists of useful English words and common phrases with visual aids are available throughout the bookThe English for Everyone Series covers the skills and topics required for all major global English-language exams and reference frameworks including: - CEFR- TOEFL - IELTS - TOEIC

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After the West Virginia town of Grantville was unceremoniously hurled back through time to the 1630s, the seventeenth century would never be the same. Teenage capitalist girls have formed an investment group; a linotype operator, whose profession was wiped out by computers, finds a new life in an old century; a narrow gauge railroad, with a sit-down mower doubling as a locomotive, revolutionizes military transportation; the proud tradition of the U.S. Marines is started ahead of schedule among downtime Europeans; and what will the master musicians and composers of the pre-Bach era make of heavy metal sounds? On a more personal level, two young lovers celebrate Christmas in a strange land and time, a skilled blacksmith clashes with his guild, and a woman loses her husband in an industrial accident and decides to leave Grantville. Plus factual articles on the problems of beginning an oil industry, building a machine gun, or starting up the manufacture of textiles centuries ahead of their time. All this and more in a new and absolutely indispensable volume for the many followers of the 1632 series.

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This book is issued from a 30 years’ experience on the presentation of variational methods to successive generations of students and researchers in Engineering. It gives a comprehensive, pedagogical and engineer-oriented presentation of the foundations of variational methods and of their use in numerical problems of Engineering. Particular applications to linear and nonlinear systems of equations, differential equations, optimization and control are presented. MATLAB programs illustrate the implementation and make the book suitable as a textbook and for self-study. The evolution of knowledge, of the engineering studies and of the society in general has led to a change of focus from students and researchers. New generations of students and researchers do not have the same relations to mathematics as the previous ones. In the particular case of variational methods, the presentations used in the past are not adapted to the previous knowledge, the language and the centers of interest of the new generations. Since these methods remain a core knowledge – thus essential - in many fields (Physics, Engineering, Applied Mathematics, Economics, Image analysis ...), a new presentation is necessary in order to address variational methods to the actual context.

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Indigenous artists worldwide respond to environmental destruction Documenting international Indigenous artists’ responses to the impacts of nuclear testing, nuclear accidents and uranium mining on Native peoples and the environment, Exposure gives artists a voice to address the long-term effects of these manmade disasters on Indigenous communities in the United States and around the world. Indigenous artists from Australia, Canada, Greenland, Japan, the Pacific Islands and the US utilize local and tribal knowledge, as well as Indigenous and contemporary art forms as visual strategies for their works. Artists include: Carl Beam (Ojibway), De Haven Solimon Chaffins (Laguna/Zuni Pueblos), Miriquita “Micki” Davis (Chamoru), Bonnie Devine (Anishinaabe/Ojibwa), Joy Enomoto (kanaka maoli/Caddo), Solomon Enos (kanaka maloli), Kohei Fujito (Ainu), Kathy Jetñil-Kijiner (Marshallese-Majol), Alexander Lee (Hakka, Tahiti), Dan Taulapapa McMullin (Samoan), David Neel (Kwagu’l), No’u Revilla (kanaka maoli/maoli-Tahitian), Mallery Quetawki (Zuni Pueblo), Chantal Spitz (maohi), Adrian Stimson (Blackfoot), Anna Tsouhlarakis (Diné/Creek/Greek), Munro Te Whata (Maori/Ninuean) and Will Wilson (Diné).

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'Sonship' is an important, yet often overlooked, theme throughout the Bible. Adam, the first human being, is identified as a 'son of God'; Israel is God's 'first-born son'; the covenant with king David is cast in father-son terms; Christians are children of God, 'adopted as sons'; and the same designation brings Scripture to a triumphant conclusion: 'He who overcomes will inherit all this, and I will be his God and he will be my son' (Revelation 21:7). The storyline of the Bible is clear, that God is making for himself a family of sons and daughters who will serve him and reign with him in his kingdom for ever - and this purpose is achieved through Jesus Christ, the incarnate Son of God. In his warm-hearted, edifying exposition of this theme, Trevor Burke shows how 'sonship' is the focus of creation, is a metaphor for salvation, carries moral obligation, and is the goal of restoration of broken, suffering humanity. For those whom God the Father adopts into his household as sons and daughters, the family bonds that begin in this life will last for all eternity.

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Millions have read his words or heard him speak. Now in this book by Rowan Williams and Greg Garrett, there’s a chance to find out more about the man behind the books and speeches. ‘Rowan Williams in Conversation’ allows the reader to be a fly on the wall as two friends – one the former Archbishop of Canterbury, the other ‘one of America's leading voices on religion and culture’ (BBC Radio) – talk about their shared passions and interests. ‘Rowan Williams in Conversation’ is Williams at his most relaxed and personal, offering unique insights into his most heartfelt beliefs and enthusiasms. Listen in as he reflects with Greg Garrett on the vital pursuits that have characterized his life and ministry: among them, friendship, imagination, popular culture, faith and politics, prayer, and the blessings of sacred community. Greg Garrett and Rowan Williams’ book is a unique opportunity to sample the rich and wide-ranging thought of Williams, as he talks about the though-provoking spiritual issues and intellectual passions that are most dear to his heart.

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Successful traders know that before stepping into the wilderness ofthe speculative markets, you need a solid understanding of basicmarket behavior. But the conventional methods often fall short ofproviding this basic knowledge. Academics assert one thing,economists and fundamental analysts another, and technicianssomething altogether different. And, seemingly, none of them agreewith each other. Trading on Expectations explores the ideas behind the dominantschools of analysis, and shows the validity of each anddemonstrates how each, albeit at different times, reflects what themarket is doing. Sometimes market prices can be predicted using theeconomists' models; sometimes prices follow a "random walk" as theacademics claim; at other times price is responding to thepatterns, trendlines, and breakout levels identified bytechnicians. In this groundbreaking new book, Brendan Moynihan draws on hisexperience as a trader, analyst, and researcher to develop a methodthat focuses on the prime mover of prices and incorporates thestrengths of the conventional methods. Drawing on theparticipant-focused Chicago Board of Trade Market Profile and thepsychologically focused Contrary Opinion, he synthesizes andmodifies the best in these different methods and skillfully createsa single model of market behavior --the Sentiment-ActivityModel. Moynihan carefully describes how the combination of participants'actions and expectations about the future determines the directionof prices in the markets. This dynamic interaction between actionsand expectations explains the emergence of the dominant phases ofthe markets: price trends, trading ranges, and trend reversals.What's more, Moynihan's unique model enables you to pinpoint thecombinations of activity and sentiment that determine the threestates of the market as they unfold, in time frames ranging from asingle day to several weeks or months. The Sentiment-Activity Modelalso provides a way to determine how the market is likely torespond to various news items, explaining the apparent anomalies ofprice behavior in the process. To document his finding, Moynihanprovides illuminating applications over a multimonth time period tofour markets: Treasury bonds, soybeans, deutsche marks, and crudeoil. Offering a new, more powerful way of understanding the dynamics ofmarket behavior, Trading on Expectations is a must-read for alltraders in stocks, options, and futures. "Brendan Moynihan has studied the 'real' economists and found thetruth about how human action and individual motivations determinemarket prices. Trading on Expectations combines the best of thetraders' economic and technical tools. I recommend this book toanyone who wants to learn how to trade more successfully." --BrianS. Wesbury Chief Economist Griffin, Kubik, Stephens & Thompsonand former chief economist Joint Economic Committee of the UnitedStates Congress "In today's fast-forward society, readers of this book can quicklyabsorb the real essence of Trading Reality that takes years tounderstand. In fact, many traders have come and gone withoutrealizing how successful traders operate. It could take years togather the perspectives of this book. The Hightower Report plans touse the book for training its analysts!" --David C. Hightower,Editor The Hightower Report "Where most market texts simply reheat and serve the same oldapproaches, Trading on Expectations offers a fresh perspective bycombining the best of several market disciplines into a logicaltheory and workable system for trading all financial markets."--Michael Zentz Director of Fixed Income Research PegasusEconometric Group

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A practical guide for successfully navigating the single greatest growth and profit improvement opportunity for B2B enterprises: price increases The payoff for implementing price increases without losing customers is massive! Effective price increase campaigns are far more effective at boosting topline revenue and generating profits than acquiring new customers. The problem is that price increase initiatives—whether broad-based or targeted to specific accounts—strike fear and anxiety into the hearts of sales professionals and account managers who are tasked with selling them to their customers. Approaching customers with price increases sits at the tip top of the pantheon of things salespeople hate to do because they fear that raising prices will reduce sales volume or open the door to competitors. Yet when sold effectively, customers accept price increases, remain loyal, and often buy even more. In Selling the Price Increase: The Ultimate B2B Field Guide for Raising Prices Without Losing Customers, celebrated sales trainer Jeb Blount reveals the strategies, tactics, techniques, and frameworks that allow you to successfully master price increase initiatives. From crafting effective price increase messages to protecting hard-won relationships, handling common objections, and making the case for the value you deliver, this comprehensive guide walks you through each step of the price increase sales process. In each chapter, you’ll find practical exercises designed to help you master the Selling the Price Increase system. As you dive into these powerful insights, and with each new chapter, you'll gain greater and greater confidence in your ability to successfully engage customers in price increase conversations. You’ll learn: How to navigate multiple price increase scenarios: broad-based, targeted, non-negotiable, negotiable, defending, presenting, and asking The eight price increase narratives and three drivers of customer price increase acceptance How to neutralize and get past the five big price increase fears and anxieties How to avoid the big mistakes that trigger resentment and drive customers into the arms of your competitors The 9-Box Risk-Profile Framework for targeting accounts for price increases A repeatable process for confidently approaching price increase conversations The Five-Step Price Increase Messaging Framework Proven frameworks for reducing resistance and handling price increase objections How to negotiate profitable outcomes with high-risk profile accounts Winning strategies for coaching and leading successful price increase initiatives Following in the footsteps of his blockbuster bestsellers Fanatical Prospecting, Sales EQ, Objections, Inked, and Virtual Selling, Jeb Blount's Selling the Price Increase puts the same strategies employed by his clients—a who's who of the world's most prestigious organizations—right into your hands. Selling the Price Increase is an essential handbook for sales professionals, account managers, customer success teams, and other revenue generation leaders looking for a page-turning and insightful roadmap to navigating the essential—and nerve-wracking—world of price increases.

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ABLE Bodies Balance Training offers an activity-based program to improve balance and mobility for both fit and frail older adults. This practical instructor's guide provides more than 130 balance and mobility exercises that consider flexibility, strength, and cardiorespiratory endurance. The exercises enhance older adults' abilities to maintain balance in completing their everyday tasks, thereby fostering increased self-confidence, reducing the occurrence of falls, and improving quality of life.The text is based on ABLE Bodies techniques, which were proven effective in a randomized, controlled study funded by the National Blueprint and Active Aging Partnership. Results showed that ABLE Bodies training significantly improved balance, mobility, activity levels, gait speed, flexibility, and strength for participants 70 years of age and older living in retirement and assisted living facilities. ABLE Bodies Balance Training uses current research and a component-based approach to balance training. Instructors are encouraged to use activities covering all five components of the program: flexibility, posture and core stability, strength, cardiorespiratory endurance, and balance and mobility. The exercises and activities are easily implemented with the use of existing facilities and inexpensive equipment. They also encourage fun and social interaction, helping instructors to create and maintain an energized and positive environment that improves communication, motivation, and overall progress. The program may be used in group or individual settings and can be customized according to level of experience:-Beginning instructors can follow the 16-week session plan as a well-balanced training program that safely progress older adults through the exercises. The material is complete and may extend to a yearlong program. -More experienced instructors may select exercises and activities from each of the five component categories to meet the individual needs of their older adult clients. The component-based organization of the text allows instructors to easily incorporate both exercises and conceptual ideas in fun, engaging, and creative ways into their existing programs. As a bonus, access to a dedicated ABLE Bodies Balance Training Web site is included with the book. It offers 15 downloadable activity handouts that instructors can print out and distribute to patients or clients for use at home. It also offers downloadable handouts of all the balance training activities in the book—over 130 conceptual ideas and activities to choose from either for planning their own sessions or for aiding their delivery of the 16-week session plan. The text also offers a variety of tools, including step-by-step instructions, sample phrasing to use when encouraging participants, ideas on making activities progressively more difficult, and tips on promoting safety while performing the exercises.The proven exercises and conceptual activities found in ABLE Bodies Balance Training offer both fit and frail seniors increased independence in daily living. By incorporating the ABLE Bodies Balance Training program into their work, fitness and health care professionals will educate and motivate older adults to increase stability and improve self-confidence and health.

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THE ESSENTIAL MARKETING WISDOM OF PETER DRUCKER"Bill Cohen has done us a wonderful service by faithfully combing through Peter Drucker's vast writings and weaving together Peter's thoughts on marketing. This has never been done before." -- Philip Kotler, from the ForewordConsidered the single most important thought leader in the world of management, Peter Drucker had an equally significant influence on the discipline of marketing. Although he didn’t approach marketing with the same systematic rigor he reserved for management, Druckeraddressed the topic in detail in his wellknown treatises on the roles of profitability and leadership, the importance of innovation, and the need to seize new opportunities.Drucker on Marketing is the first comprehensivelook at the marketing wisdom of one of modern history's most influential business thinkers.A former student of Peter Drucker, William Cohen has sifted through Drucker's huge body of work, singled out hismost salient ideas on marketing, and constructedthem into a framework that not only outlines Drucker's marketing philosophy but provides practical advice onhow to achieve marketing goals in today's business setting. The book is organized into five thematic sections: The Ascendancy of Marketing Innovation and Entrepreneurship Drucker's Marketing Strategy New Product and Service Introduction Drucker's Unique Marketing Insights For Drucker, profitability should not be the main focus of a business. The customer should be; the market should be. He didn't consider marketing as one of many tools to generate profits. Rather, he viewed marketing as the driving force of business, a philosophy for defining andcapturing the most enriching customer opportunities.Providing unique insight into the mind of one of the twentieth century's greatest thinkers, Drucker on Marketing is an essential read for both marketing professionals and fans of Peter Drucker.Praise for Drucker on Marketing"Bill Cohen's interpretation of Drucker's work has never been needed more than today, when marketing spells the difference between success and failure." -- Frances Hesselbein, President and CEO, The Frances Hesselbein Leadership Institute"It is my desire that those in positions of influence, especially executives, professors, and students, take Cohen's advice in this book to heart and help their organizations to help us all." -- Joseph A. Maciariello, Horton Professor of Management, The Drucker School of Management, and coauthor of The Drucker Difference"Drucker on Marketing reflects Bill Cohen's unique ability to understand and communicate Peter Drucker's thoughts and ideas about [marketing] with the added touch of how to implement them in a dynamic and changing world." -- C. William Pollard, Chairman Emeritus, The ServiceMaster Company"Drucker said it best when he said that marketing and innovation are the most important business functions because they generate new customers. So, believe me, anything he said about marketing is worth reading. There's no better thinker." -- Jack Trout, global marketing expert, President, Trout & Partners Ltd., and bestselling coauthor of Positioning"Bill Cohen has synthesized and analyzed and brought to life the single subject that, in many respects, lies at the heart of all of Drucker's writing: how to create acustomer. This is a major contribution." -- Rick Wartzman, Executive Director, The Drucker Institute, and columnist for Forbes.com

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Whether you are learning to play a piano, blow a trumpet, conduct an orchestra or sing, the essentials of music notation are the same.This book is a complete approach to musical study, from the first note you read to the beginnings of harmony.It simplifies music theory into easy logical steps, clearly written for all including the non-musical.It is also a textbook which prepares you fully for the relevant parts of the GCSE Music, or for the theory parts of the exams of the various music boards. Each section includes extensive questions so that the reader can fully test their understanding.

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From the well-loved American Girl brand comes a favorite topic: baking cookies! With more than 60 recipes for mouthwatering creations, Cookies will be a go-to guide for aspiring young bakers in search of sweet inspiration.Cookies features 60+ recipes for one of America’s favorite sweet treats, from classic favorites to fresh, fun, and contemporary creations. Chewy, crunchy, gooey, or crumbly, choose from a delectable collection of drop cookies, sandwich cookies, cut-out cookies, brownies, and bars—like cinnamon-y snickerdoodles; chocolate sweetheart sandwiches; lemon squares studded with coconut; brownies covered in gooey chocolate frosting; rainbow sugar cookies; and cookie cutouts decorated with every kind of sprinkle! In addition to essential baking tips and safety knowhow, discover fun skills like piping and flooding icing, making natural food dyes, and rolling and storing dough like a pro. Whether you want to bake the perfect after-school snack, fun desserts for a party, or a dozen special treats to gift and share, this beautifully photographed collection of recipes will inspire you to bake cookies for any and every occasion. This guide has everything you’ll need to become an expert cookie maker in no time. So grab your friends, your rolling pin, and get baking! Sample recipes include: Perfect Chocolate Chip Cookies Triple-Chocolate Chunk Cookies Cinnamon-Sugar Snickerdoodles Vanilla and Chocolate Sugar-Cookie Cutouts Black-and-White Cookies Chocolate-Dipped Shortbread Triangles Rainbow Cookies Jam Swirls Homemade Oreos Chocolate Sweetheart Sandwiches Vanilla Spritz Sandwiches Crispy Ginger Snaps Stained Glass Cookies Chocolate-Peanut Butter Squares Coconut-Lemon Bars Frosted Chocolate Brownies

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Two unsung women whose power using food as a political weapon during the civil rights movement was so great it brought the ire of government agents working against them In early 1969 Cleo Silvers and a few Black Panther Party members met at a community center laden with boxes of donated food to cook for the neighborhood children. By the end of the year, the Black Panthers would be feeding more children daily in all of their breakfast programs than the state of California was at that time. More than a thousand miles away, Aylene Quin had spent the decade using her restaurant in McComb, Mississippi, to host secret planning meetings of civil rights leaders and organizations, feed the hungry, and cement herself as a community leader who could bring people together—physically and philosophically—over a meal. These two women’s tales, separated by a handful of years, tell the same story: how food was used by women as a potent and necessary ideological tool in both the rural south and urban north to create lasting social and political change. The leadership of these women cooking and serving food in a safe space for their communities was so powerful, the FBI resorted to coordinated extensive and often illegal means to stop the efforts of these two women, and those using similar tactics, under COINTELPRO--turning a blind eye to the firebombing of the children of a restaurant owner, destroying food intended for poor kids, and declaring a community breakfast program a major threat to public safety.But of course, it was never just about the food.

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WALL STREET JOURNAL BESTSELLER By 2025, an estimated 70 percent of the workforce will work remotely at least five days each month. In The Virtual Leader, Takako Hirata, an experienced leader of large international virtual teams, shares her proven methods for thriving in the remote workplace with the help of new leadership principles.Remote work is here to stay. As a result, remote leadership is now a core competency for most executives and managers. Leaders cannot simply transfer what they’ve been doing in the office to the remote context. While the goals remain the same—efficiency, engagement, community—the means of achieving those are very different. In The Virtual Leader, Takako Hirata shares the proven leadership methods she has developed over nearly a decade coordinating teams across the globe as the head of international business development at ROHTO Pharmaceutical. Hirata has seen firsthand that while the remote environment presents its own set of obstacles, the opportunities for innovation far outweigh the challenges. Because remote work is only advantageous when it’s done right, she offers workers and leaders a comprehensive guide to making the most of the world of remote work through strategies such as: Conserving office rituals in the remote environmentCultivating trustEnabling clear and efficient communicationMaking your company leaner and reinvesting in your teamsMaintaining mental and physical healthConducting productive meetingsMinimizing distractions and maximizing focusManaging new expectations for employees With The Virtual Leader, learn how to evolve your leadership style to empower your teams to thrive wherever they work.

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Turning sixty isn’t the end; it’s only the beginning.Michael Cosgrove had a beautiful family, a successful career, and a lovely Southern California home overlooking the Pacific Ocean. At age sixty, he decided to leave all that behind to sail around the world.With the vision of rugged individualism and salty tales to share with his grandchildren, Cosgrove quickly realized that sailing around the world wasn’t as easy as he had imagined. From a psychotic crewmate, to sleep deprivation and mental breakdowns, to constant storms and hallucinations, Cosgrove rode the waves, trying to keep his idea of “doing something grand” alive. Alone, and thousands of miles away from everyone he loved, he was forced to ask himself one question: What in God’s name am I doing here?In his attempt to avoid the inevitable (growing old, weak, frail), Cosgrove runs amok. He breaks his budget to outfit the boat and then refuses to read the manuals. He enters unfamiliar harbors in the dead of night, hires a violent first mate, and sails headlong into ferocious storms. At the same time, he longs for the simpler days when his four daughters were still children, when his first marriage was still intact, and when his dreams were still within reach. Though driven by scenes of sheer terror, absurd folly, and deep inner searching, the tone is always buoyant and laugh-out-loud funny.Imperfect Passage is the story of one man’s perseverance against Father Time and Mother Nature, proving that with enough will, one can indeed conquer the unconquerable.

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DESCRIPTION Angular 2 is a JavaScript-based development platform for building dynamic, interactive web applications, SPAs, and mobile apps. Angular applications can be built with JavaScript or TypeScript. TypeScript offers great IDE support and the TypeScript compiler helps coders quickly find and fix errors. TypeScript feels familiar, much like using ES6 with the same standard and third-party libraries, idioms, and tools. TypeScript supports classes, modules, annotations, and lazy loading and minimizes the amount of code for supporting the framework’s life cycle, letting developers focus on writing the application code. Angular 2 Development with Typescript teaches the reader Angular 2, while it also teaches TypeScript and how to take advantage of its benefits. This hands-on book begins with an overview of Angular 2 architecture and an introduction to the online auction application that will be developed throughout the book. It teaches TypeScript and how to write classes, interfaces, and generics, as well as how to transpile TypeScript code into today’s JavaScript that can be deployed in all Web browsers. More topics include data and views, user interaction with forms, and communicating with servers. Finally, the book shows how to test and deploy Angular 2 applications. KEY FEATURES • Lots of hands-on examples • Teaches the TypeScript language • Shows how to convert TypeScript into JavaScript that can be deployed in all Web browsers AUDIENCE This book is for developers with a working knowledge of JavaScript. No prior exposure to AngularJS is needed. ABOUT THE TECHNOLOGY Angular 2 is a newer, faster, completely-revised version of the popular AngularJS. It’s a JavaScript-based development platform for building dynamic, interactive web applications, SPAs, and mobile apps.

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On his second combat tour, Nick Brokhausen served in Recon Team Habu, CCN. This unit was part of MACV-SOG (Military Assistance Command Vietnam Studies and Observations Group), or Studies and Observations Group as it was innocuously called. The small recon companies that were the center of its activities conducted some of the most dangerous missions of the war, infiltrating areas controlled by the North Vietnamese in Laos, Vietnam, and Cambodia. The companies never exceeded more than 30 Americans, yet they were the best source for the enemy’s disposition and were key to the US military being able to take the war to the enemy. This was accomplished by utilizing both new and innovative technology, and tactics dating back to the French and Indian Wars.This small unit racked up one of the most impressive records of awards for valor of any unit in the history of the United States Army. It came at a terrible price, however; the number of wounded and killed in action was incredibly high. Those missions today seem suicidal. In 1970 they seemed equally so, yet these men went out day after day with their indigenous allies – Montagnard tribesmen, Vietnamese, and Chinese Nungs - and faced the challenges with courage and resolve.Whispers in the Tall Grass is the second volume of Nick's riveting memoir of his time with MACV-SOG. Written in the same irreverent, immediate style that made We Few a cult classic, this book continues Nick's hair-raising adventures behind enemy lines, and movingly conveys the bonds that war creates between soldiers.

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From the editor of the nation's premier birding magazine, a no-nonsense, no-fluff quick guide to the birds you see every day. Of all the classic American pastimes, perhaps none is as widely accessible as watching birds. Our unusually vast, diverse environmental landscape supports fascinating species and variations exclusive to each region of the country. While birders often spend their efforts in search of the rarest creatures, some of the most beautiful and intriguing birds are the ones that frequent our backyards (or nearby) daily. For that reason, where other larger volumes focus on bird types that the casual observer is never likely to encounter, Midwestern Birds concisely celebrates those species living under our very noses. Written by Bill Thompson III, the editor and co-publisher of Bird Watcher's Digest, this portable 5x8 book contains the same variety of entertaining and informative entries that make Bird Watcher's Digest the nation's most popular birding magazine. Inside, you'll find profiles of the 55 most common birds in the Midwest, complete with large color photos, gender-specific physical descriptions, nesting and feeding information, bird call particulars, and interesting stories about each species. Thompson also introduces the reader to the basics of bird watching: essential gear, bird-friendly food and plantings, housing tips, and observational techniques. This guide covers Indiana, Ohio, Iowa, Illinois, Michigan, Wisconsin, Minnesota, Kentucky, Missouri, Arkansas, Kansas, Oklahoma, Nebraska, North Dakota, and South Dakota. Look for our other backyard bird guides covering the Mid-Atlantic, South, Northeast, and West regions of the United States.

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In The Unifying Factor, Nekhama Schoenburg posits that Kabbalistic tradition provides us with the unification theory that modern science is searching for. Kabbalah is not a composite of fairy tales or fantastical superstitions, but rather it is the science that defines the very structure and workings of our universe. The metaphysical principles that Kabbalah lays out clearly demonstrate how theories like relativity and quantum mechanics are really one and the same. Schoenburg discusses three potential reasons why people have steered away from metaphysics: fear of the unknown, a sense of being overwhelmed by the very existence of the supernatural, and the belief that pursuit of knowledge of the supernatural is sacreligious. Schoenburg dispels these concerns by providing a "road map" to indicate exactly where each Kabbalistic principle fits into the grand scheme of existence. She also illustrates how the essence of Judaism (and many of the principles and practices of Christianity) are based on the science of Kabbalah. As the title implies, the fundamental theme of this book is unity. One of its main goals is to alert and convince humankind of the need to bring harmony to all conflicts in our world: nations and people, ideas, theories, or forces, either physical or metaphysical. Schoenburg demonstrates unity's feasibility by illustrating metaphysical principles and insights from diverse sources, including classical literature, various spiritual doctrines, and the natural sciences. What results is a picture of unification of physical theories (such as general relativity and quantum mechanics) and a reconciliation of perceived conflicts (such as the theories of evolution and the "Big Bang" versus the Bible's account of the seven-day creation of the world).

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A spellbinding story about chasing love, fighting family, losing friends and starting all over again, from the internationally acclaimed Lisa Moore.Sixteen-year-old Flannery Malone has it bad. She’s been in love with Tyrone O’Rourke since the days she still believed in Santa Claus. But Tyrone has grown from a dorky kid into an outlaw graffiti artist, the rebel-with-a-cause of Flannery’s dreams, literally too cool for school.Which is a problem, since he and Flannery are partners for the entrepreneurship class that she needs to graduate. And Tyrone’s vanishing act may have darker causes than she realizes.Tyrone isn’t Flannery’s only problem. Her mother, Miranda, can’t pay the heating bills, let alone buy Flannery’s biology book. Her little brother, Felix, is careening out of control. And her best-friend-since-forever, Amber, has fallen for a guy who is making her forget all about the things she’s always cared most about — Flannery included — leading Amber down a dark and dangerous path of her own.When Flannery decides to make a love potion for her entrepreneurship project, rumors that it actually works go viral, and she suddenly has a hot commodity on her hands. But a series of shattering events makes her realize that real-life love is far more potent — and potentially damaging — than any fairy-tale prescription.Written in Lisa Moore’s exuberant and inimitable style, Flannery is by turns heartbreaking and hilarious, empowering and harrowing — often all on the same page. It is a novel whose spell no reader will be able to resist.

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If you wouldn’t eat processed food, why feed it to your dog? From the acclaimed "Dog Food Dude," comes a revised and updated edition of his essential nutrition book for dogs. Feed Your Best Friend Better is the only nutritional guide you’ll need, with helpful insight, charts, tips, and over 100 easy recipes for healthy dishes to help your best friend live a long and happy life. With even more recipes that will make any dog (and human) drool, this edited and expanded edition makes the transition to homemade dog food simple, with a wide range in options for the pickiest of dogs.Using a combination of research and personal experience, Rick has used the same manuals veterinarians use when developing recipes to ensure everything about his food is whole, clean, and packed with nutrients. From nutritional value to portion sizes, each recipe uses a variety of herbs, spices, and organic ingredients to enable dogs to live better lives. With these meals, treats, and cookies, dogs will never miss commercial kibble.In addition to over 100 recipes, other helpful chapters include: How to Pick out a Commercial Food: making the ingredient label easy to understand with a breakdown of ingredients that are good for the bowl and those that are best left on the shelf. Determining Portion Size: information on body type and size help readers understand how much food their dogs need to be in the best shape. Problem Mealtime Behaviors: how to deal with the early morning wake up call, reluctant eaters, counter surfing, and more.

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Echoing novels like Karen Russell's Swamplandia! and Carol Rifka Brunt's Tell the Wolves I'm Home, Alexandra Teague's lighthearted coming-of-age debut is perfect for anyone who's navigated the strange seas of adolescence, and lived to tell the tale.A.Z. McKinney is on the shores of greatness. Now all she needs is a boat.When the Sea of Santiago appeared overnight in a cow pasture in Arkansas, it seemed, to some, a religious miracle. But to high school sophomore A.Z. McKinney, it's marked her chance to make history--as its first oceanographer. All she needs is to get out on the water.Her plan is easier said than done, considering the Sea's eccentric owner is only interested in its use as a tourist destination for beachgoers and devout pilgrims. Still, A.Z. is determined to uncover the secrets of the Sea--even if it means smuggling saline samples in her bathing suit.Yet when a cute, conceptual artist named Kristoff moves to town, A.Z. realizes she may have found a first mate. Together, they make a plan to build a boat and study the Sea in secret. But from fighting with her best friend to searching for a tourist-terrorizing alligator (that may or may not be a crocodile), distractions are everywhere. Soon, A.Z.'s dreams are in danger of being dashed upon the shore of Mud Beach.With her self-determined oceanic destiny on the line, A.Z. finds herself at odds with everything she thought she knew about life, love, and the Sea. To get what she wants, she'll have to decide whether to sink or float . . . But which one comes first?

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The complete and comprehensive way to support your studies and assessments in 2021 and exams in 2022. Get to grips with grammar, punctuation and spelling and build confidence in your creative writing and reading skills. Sharpen your existing skills using the ‘Exam focus' Sample Answer sections. Practise recalling your knowledge, analysing texts and structuring your responses with the bespoke ‘Applying your skills' tasks. Stay focused and save time with sections on every type of question to help you feel fully ready and equipped to excel in any test or assessment. For the first time, York Notes bring you a Revision and Exam Practice guide for the whole of your English Language and English Literature GCSE 9-1 courses. So whether you're studying at home, online or in the classroom, York Notes is your best bet for the best grades. Packed with more powerful features than any other study companion, our English Language & Literature Revision and Exam Practice guide is easy to use, brimming with essential info and will quickly become your go-to buddy as you navigate your GCSE course, build your confidence, stay motivated and get ready to impress in any test, assessment or exam. To make sure you feel really ready for the unique challenges of assessment and to get the grades you know you deserve, why not use this guide with the English Language & Literature Workbook and English Language Practice Tests? Just search for 9781292186214 for the Workbook and 9781292186320 for the Practice Tests.

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Have you ever wondered whether a human could really fly with wings like a bird’s? What about how many zombies you could actually drive through? Or whether airplanes could save fuel by using iPads instead of paper safety manuals? How about whether Superman could really punch someone into space?In Geek Physics, Rhett Allain, a physics professor and Wired’s popular Dot Physics blogger, finds intriguing questions buried in familiar movies and TV shows, video games, viral videos, and news hooks and walks readers through the fascinating answers from a physics perspective, without all the complicated details. Geek Physics appeals not just to the geek oriented but also to anyone who loves pop culture and technology. With illustrations, basic equations, and easy-to-read graphs and diagrams, each chapter not only covers the most popular subjects from Allain’s blog, like lightsabers and McDonald’s drive-thrus, but uses those questions from a less technical approach to teach basic physics concepts. What better way to explain the nature of light than to consider how Gollum could see in the dark? Geek Physics explores interesting questions like: * How much bubble wrap would you need to safely jump off a 6th floor building? * Why does R2-D2 fly the way he does? * Why does a mirror reverse left to light, but not top to bottom? * Is Angry Birds using real physics? * Does a heavier truck make a better snow plow? * What if everyone on earth jumped at the same time? * How many dollar bills would it take to stack them to the moon?

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