Search results for ""facet publishing""

Companion website https://www.bvimodel.org/ featuring additional content, BVI model implementations, adaptions and templates and much more. This book provides practical guidance for delivering and sustaining value and impact from digital content.Our digital presence has the power to change lives and life opportunities. We must understand digital values to consider how organizational presence within digital cultures can create change. Impact assessment is the tool to foster understanding of how strategic decisions about digital resources may be fostering change within our communities. Delivering Impact with Digital Resources focuses on introducing both a mechanism and a way to thinking about strategies and evidence of benefits that extend to impact. Such that, the existence of a digital resource shows measurable outcomes that demonstrate a change in the life or life opportunities of the community. The book proposes an updated Balanced Value Impact Model (BVIM) to enable each memory organization to convincingly argue they are an efficient and effective operation, working in innovative modes with digital resources for the positive social and economic benefit of their communities.Coverage includes: a guide to using the Balanced Value Impact Model and a wide range of data gathering and evidence based methods exploration of strategy in the context of digital ecosystems, an attention economy and cultural economics working with communities and stakeholders to deliver on promises implicit in digital resources/activities major case studies about Europeana, the Wellcome Trust and the National Gallery of Denmark, amongst others an exploration of the difference between the attitudes expressed by groups within digital cultures versus the actual behaviours they exhibit using impact exemplars from many sectors and geographies to show how they are explored and applied. Readership: This book will be especially useful for those managing digital presences in libraries, archives, galleries and museums including MA and PhD students studying subjects such as librarianship, information science, museums studies, archival studies, publishing, cultural studies and media studies.Companion website https://www.bvimodel.org/ featuring additional content, BVI model implementations, adaptions and templates and much more.

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An authoritative and truly global exploration of current research in digital libraries. Internationally-renowned academics discuss what has been achieved with digital libraries and what we can expect in the future through the prism of research. The increasing number of digital libraries in all sectors and the pressure of ever demanding and diverse user needs has encouraged development of user-centred interfaces, intelligent search and retrieval capabilities, effective metadata description and contents organization. In addition to the two editors who are renowned for their works in digital library research, this collection brings together established international names in the field to analyse these developments in relation to users and information access and the future trends and challenges that practitioners will face. Readership: LIS students, academics and researchers interested in digital libraries and access and those developing, managing or just starting out with digital libraries.

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In order to ease through the RDA: Resource Description and Access transition, specialist cataloguers need information on managing the materials in their areas of responsibility. 'RDA and Cartographic Resources' offers a vital summary and overview of how to catalogue cartographic resources using the new standard.Written by three expert cataloguers, this new book is rich with examples and sample records to illustrate each important aspect of the topic, including:an analysis of what will remain familiar from AACR2, and what is new and different in RDAguidance for creating authorized geographic subject headings using Functional Requirements for Bibliographic Resources (FRBR) and Functional Requirements for Authority Data (FRAD)a detailed examination of geographic subject headings and subdivisions.Readership: Designed for both practising map cataloguers and cataloguers new to cartographic resources, RDA and Cartographic Resources is a one-stop resource for all cataloguers of cartographic materials, especially those looking to understand the differences between cataloguing using AACR2 and cataloguing using RDA.In order to ease through the RDA: Resource Description and Access transition, specialist cataloguers need information on managing the materials in their areas of responsibility. RDA and Cartographic Resources offers a vital summary and overview of how to catalogue cartographic resources using the new standard. Written by three expert cataloguers, this new book is rich with examples and sample records to illustrate each important aspect of the topic, including: • an analysis of what will remain familiar from AACR2, and what is new and different in RDA• guidance for creating authorized geographic subject headings using Functional Requirements for Bibliographic Resources (FRBR) and Functional Requirements for Authority Data (FRAD)• a detailed examination of geographic subject headings and subdivisions.Readership: Designed for both practising map cataloguers and cataloguers new to cartographic resources, RDA and Cartographic Resources is a one-stop resource for all cataloguers of cartographic materials, especially those looking to understand the differences between cataloguing using AACR2 and cataloguing using RDA.

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This landmark text captures a global cross-section of leading voices and provides a clear and coherent overview of the user studies domain and user issues in digital libraries. As the information environment becomes increasingly electronic, digital libraries have proliferated, but the focus has often been on innovations in technology and not the user. Although user needs have become a popular concept, in practice the users are rarely consulted in the development of services. Research and analysis of users is essential to fine-tune the content and approach of digital libraries to the diverging requirements and expectations of incredibly varied communities and to ensure libraries are effective, accessible and sustainable in the long term. Key topics include: what is the place of user studies in digital libraries and what are the basic user study methods? explaining user-centric studies, information behaviour and user experience studies exploring user-study methods such as surveys, questionnaires, expert evaluation methods, eye tracking, deep log analysis, personae and ethnographic studies critical issues around user studies such as evaluation of digital libraries, digital preservation, social media, the shift to mobile devices and ethics user studies in specific types of institutions: libraries, archives, museums, audiovisual collections and art collections the most popular questions and what to do next. Readership: Information professionals involved in supporting, developing or designing digital library services, researchers wanting to address the user dimension in their work and students on LIS and computer science courses who want to understand the importance of the user in information services.

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This practical toolkit will be your guide towards career success and fulfilment as you make your way in the information sector. Each chapter captures the expert advice of rising stars in the profession and across sectors, interweaving case studies that illustrate how to thrive in the information sector, take control of your professional development and get to grips with every area of information work. A companion website provides further information, resources and links. Comprehensive coverage includes: adapting to your new environment and assessing and developing your skills getting involved in professional networks and promoting yourself project planning and management meeting your users needs and measuring success using online and social media tools marketing your service developing technical skills information ethics and IP working with stakeholders how to generate funding for your service writing and speaking, conferences and professional organisations further qualifications, mentoring and moving on. Readership: This is the ultimate resource for all new professionals across the information disciplines, and internationally, whether in archives, academic, public or special libraries. It’s also an ideal introduction to information work for LIS students who want to be prepared for the world of work.

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This title defines what is required to achieve a culture of effective data management offering advice on the skills required, legal and contractual obligations, strategies and management plans and the data management infrastructure of specialists and services. Data management has become an essential requirement for information professionals over the last decade, particularly for those supporting the higher education research community, as more and more digital information is created and stored. As budgets shrink and funders of research demand evidence of value for money and demonstrable benefits for society, there is increasing pressure to provide plans for the sustainable management of data. Ensuring that important data remains discoverable, accessible and intelligible and is shared as part of a larger web of knowledge will mean that research has a life beyond its initial purpose and can offer real utility to the wider community. This edited collection, bringing together leading figures in the field from the UK and around the world, provides an introduction to all the key data issues facing the HE and information management communities. Each chapter covers a critical element of data management: Why manage research data? The lifecycle of data management Research data policies: principles, requirements and trends Sustainable research data Data management plans and planning Roles and responsibilities – libraries, librarians and data Research data management: opportunities and challenges for HEIs The national data centres Contrasting national research data strategies: Australia and the USA Emerging infrastructure and services for research data management and curation in the UK and Europe. Readership: This is essential reading for librarians and information professionals working in the higher education sector, the research community, policy makers and university managers. It will also be a useful introduction for students taking courses in information management, archivists and national library services.

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A practical guide to the development and operation of digital preservations services for organizations of any size Practical Digital Preservation offers a comprehensive overview of best practice and is aimed at the non-specialist, assuming only a basic understanding of IT. The book provides guidance as to how to implement strategies with minimal time and resources.Digital preservation has become a critical issue for institutions of all sizes but until recently has mostly been the preserve of national archives and libraries with the resources, time and specialist knowledge available to experiment.As the discipline matures and practical tools and information are increasingly available the barriers to entry are falling for smaller organizations which can realistically start to take active steps towards a preservation strategy. However, the sheer volume of technical information now available on the subject is becoming a significant obstacle and a straightforward guide is required to offer clear and practical solutions. Each chapter in Practical Digital Preservation covers the essential building blocks of digital preservation strategy and implementation, leading the reader through the process.International case studies from organizations such as the Wellcome Library, Central Connecticut State University Library in the USA and Gloucestershire Archives in the UK illustrate how real organizations have approached the challenges of digital preservation.Key topics include:Making the case for digital preservation Understanding your requirements Models for implementing a digital preservation service Selecting and acquiring digital objects Accessioning and ingesting digital objects Describing digital objects Preserving digital objects Providing access to users Future trends. Readership: Anyone involved in digital preservation and those wanting to get a better understanding of the process, students studying library and information science (LIS), archives and records management courses and academics getting to grips with practical issues.

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This book provides a complete guide for anyone looking to build or maintain a cultural heritage web presence. Peppered with data and case studies on current practice from large and small cultural heritage institutions, this book advises the reader on the best strategic approach, as well as providing insight into how key institutions manage their websites, and hints and tips on best practice. A companion web site provides template downloads and other up-to-date information including links and white papers. Key sections include: Evaluating what you have now Content Outside your site: RSS, syndication, API's Building a web strategy Web policies Traffic and metrics Budgeting The Social Web (Web 2.0) Re-development: the website project process. Readership: Essential reading for those who are single-handedly trying to keep their site running on limited budget and time as well as those who have big teams, large budgets and time to spend.

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A vision for children's library services in the next decade.This book provides a sound background to all aspects of library provision for 6-18 year olds. It is designed to support the strategic planning and delivery of library services and programmes at a local community level or in schools.The book outlines a vision for children's library services in the next decade and carves out a strategy for engaging with the challenges and opportunities for children's librarians and policy makers in the Google environment.This book is accessible, informative and inspiring and offers practitioners the knowledge, ideas and confidence to work in partnership with other key professionals in delivering services and programmes. It provides an evidence base, which promotes and encourages the development of effective library services for children and young people.The case studies, scenarios and vignettes, drawn from UK and international sources, show that the key issues have an international dimension, and the similarities and differences in service provision will be of interest to many. In addition to the two editors, chapters are contributed by a range of internationally known practitioners and academics, offering a wide perspective. Case studies at the end of each section complement themes and practices from previous chapters while rooting the discussion in a specific context.The book is organized into four parts: Children's library services - policy, people and partnerships Connecting and engaging - reaching your audience and catching the latest wave (acknowledging the role of technology) Buildings, design and spaces - libraries for children and young people Issues for professional practice. Readership: This book is essential reading for all senior library practitioners, children's librarians and school librarians, subject co-ordinators, and managers in schools. It will also be of value for all postgraduate students on CILIP accredited library and information management courses.

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In these turbulent times, with the challenges of a constantly changing job market, shifting information-seeking behaviour and a vast array of new resources continually being produced, library and information services need to constantly keep one step, or more, ahead of their users. The benefits of analysing user behaviour are self-evident: better strategic planning, cost benefits and better use of budgets, better marketing, satisfied customers, satisfied management, and a library or information unit that is central to the needs of your parent organization. However, paradoxically, user needs and levels of expectation, including those of remote users, are often not fully explored. This accessible text goes back to the basics and investigates the following key issues: Why this book? Defining your users Understanding users: the what, why, where, when, how and who What is the current knowledge of user behaviour and needs: is it really predictable? Great expectations: how LIS professionals can manage and train users Using information about past user behaviour Making the most of knowing your users Keeping track of changes in what users want Tracking the future: electronic and social networking Future perfect? Readership: This book will help any library or information professional anywhere to take a fresh look at this important area and to tackle it in their organization, so as to ensure that their users will always obtain exactly what they want. Webmasters and knowledge managers will also find much to interest them.

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Whilst there is no shortage of professional literature discussing the changing nature of libraries and information organizations in the digital age, words such as innovation, entrepreneurship and creativity make only occasional appearances. Considerable change and innovation has already been achieved, and a future in which all information resources, including books and archives, will be accessed in digital format poses even greater challenges for information professionals. The ability to move into uncharted territory, engage in and enjoy innovation, create radical new visions, and manage resources in risky environments will be essential. This groundbreaking book is the first to discuss and apply the rhetoric and theories of innovation and entrepreneurship in information organizations. It both celebrates existing examples of good practice, and promotes the development of innovative and entrepreneurial behaviour at all organizational levels. Key areas covered include: promoting innovation and entrepreneurship in information organizations the nature of innovation and entrepreneurship corporate and social entrepreneurship in public sector information services organizing for innovation: strategies, leadership and creative team-building innovation in practice and managing innovation projects collaborative and open innovation through networks and partnerships. The text makes plentiful use of features such as learning objectives, challenges, reflections, group discussion topics, review questions and summaries, making it suitable both for individual reflection and learning, and for group learning situations such as professional development and training courses. Readership: All information professionals and managers who wish to understand and engage creatively with innovation to achieve success, and to realise the professional and social benefits of entrepreneurial action in their organizations.

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There are a number of publications covering records management generically, however very few are focused on the specific challenges of particular sectors, and fewer still on current regulatory, legal and governance issues associated with managing records in global banking and finance businesses. This timely book fills this gap by exploring these complex issues fully, and offers strategies and examples of best practice to meet the recordkeeping challenges to which they give rise in corporate and commercial banking enterprises operating in global capital markets. The examples and cases studies encompass recordkeeping in investment banking, asset management, brokerage and other financial services which serve global markets, and the book will be of particular significance to the financial sector. However, covering as it does the issues that arise from operating across borders and jurisdictions, it will also be of relevance to multi-national businesses in other sectors. "Records and information are the living history of how a financial institution steers its course in a brutally competitive market. This outstanding volume has achieved something important: the editors deliver a resource that provides reliable and trustworthy navigation through the diverse challenges of global banking and financial services and the rigour of specific national rules. Balanced, thorough, accessible - an essential tool for any professional." - Jeffrey Ritter "I would recommend this book to all records managers in business and also to the higher education institutions providing any type of information studies." - Information Research "…a must-have resource for experienced finance industry professionals working to advance their RIM/information governance programs to full maturity." - Information Management

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Imagine a records management (RM) future where the user community collectively describes the value and properties of a record using the wisdom of the crowd; where records retention, description and purpose are determined by their users, within general boundaries defined by the records manager. It may sound far-fetched, but could represent a way forward for managing records. It has never been more apparent that RM as traditionally practised will soon no longer be fit for purpose. With the increasing plurality of information sources and systems within an organization, as the deluge of content increases, so the percentage of the organization's holdings that can be formally classed as records declines. In the Web 2.0 world new technology is continually changing the way users create and use information. RM must change its approach fundamentally if it is to have a role to play in this new world. This provocative new book challenges records managers to find time amidst the daily operational pressures to debate the larger issues thrown up by the new technological paradigm we are now entering, and the threat it poses to established theory and practice. A range of stimulating ideas are put up for discussion: why not, for instance, embrace folksonomies rather than classification schemes and metadata schemas as the main means of resource discovery for unstructured data? Adopt a ranking system that encourages users to rate how useful they found content as part of the appraisal process? Let the content creator decide whether there should be any access restrictions on the content they have created? Readership: This is a thought-provoking book which questions received wisdom and suggests radical new solutions to the very real issues RM faces. Every records manager needs to read this challenging book, and those that do may never think about their profession in quite the same way again.

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Many information professionals working in small units today fail to find the published tools for subject based organization that are appropriate to their local needs, whether they are archivists, special librarians, information officers, or knowledge or content managers. Large established standards for document description and organization are too unwieldy, unnecessarily detailed, or too expensive to install and maintain. In other cases the available systems are insufficient for a specialist environment, or don't bring things together in a helpful way. A purpose built, in-house system would seem to be the answer, but too often the skills necessary to create one are lacking. This practical text examines the criteria relevant to the selection of a subject management system, describes the characteristics of some common types of subject tool, and takes the novice step-by-step through the process of creating a system for a specialist environment. The methodology employed is a standard technique for the building of a thesaurus that incidentally creates a compatible classification or taxonomy, both of which may be used in a variety of ways for document or information management. Key areas covered are: What is a thesaurus? Tools for subject access and retrieval What a thesaurus is used for Why use a thesaurus? Examples of thesauri The structure of a thesaurus Thesaural relations Practical thesaurus construction The vocabulary of the thesaurus Building the systematic structure Conversion to alphabetic format Forms of entry in the thesaurus Maintaining the thesaurus Thesaurus software The wider environment. Readership: Although primarily aimed at the practising information professional, the book is also suitable for students of library and information science.

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This book introduces support staff, paraprofessionals and students to the workplace. Informing readers of the latest developments in the sector, the text provides them with a practical, educational underpinning to library and information work across the sectors. It introduces the structure and functions of the principal types of library and looks at the key areas of competence necessary for the efficient and informed practice of a wide range of tasks. Contents include: management perspectives information and communications technology recruitment, supervision digital libraries electronic resources user services customer service library cooperation information skills Readership: This is an essential self-development tool for all new entrants to the sector. It is ideal for parprofessional training and as a continuing professional education reader for the non-professional.

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Memory institutions such as libraries, archives, galleries and museums all share pressing concerns about preserving heritage, whether in the form of material and documentary cultural artefacts in collections, or in the form of new digitally born material. Recent incidents of natural disaster and cultural genocide, together with the global turn to digitization, have forced librarians, archivists and curators to rethink and restructure their primary modes of operation. Preservation management now sits at the top of the agenda for heritage institutions around the world, as collection development policies and practices are negotiated between libraries, museums, archives, funding agencies and governments. Historically separate cultural institutions are now converging to share limited resources, develop compatible ideologies and co-ordinate distributed collections. This forward-looking collection charts the diversity of preservation management in the contemporary information landscape, and offers guidance on preservation methods for the sustainability of collections from a range of international experts. The authors are connected to a wide international network of professional associations and NGOs, and have been selected not only for their specific expertise, but for the contribution they are making to the future of preservation management. The chapters cover: managing the documentary heritage: issues for the present and future preservation policy and planning intangible heritage: museums and preservation surrogacy and the artefact moving with the times in search of permanence a valuation model for paper conservation research preservation of audiovisual media: traditional to interactive formats challenges of managing the digitally born artefact preserving cultural heritage in times of conflict access and the social contract in memory institutions redefining ‘the collection’ in the 21st century. Readership: There is urgent need for heritage management initiatives and robust disaster planning that will safeguard our cultural heritage and recognize the right of the end-user to ownership of it. This is an informed and essential guide to managing collection and preservation strategies for anyone working in the library, archive, museum or broader cultural heritage sectors.

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First applied to internet gateways such as Yahoo, the concept of the 'portal' has evolved in a bewildering number of directions. Different themes of personalization, aggregation or integration seem to have dominated our understanding of what a portal should be at different times. Many organizations and institutions have borrowed the idea from the net to address local problems of integrating and presenting information sources to users - yet they have developed the concept in different ways. Meanwhile new models seem to be constantly emerging from the internet. Tracking this evolving concept is clearly of particular concern for information services. How can they best take advantage of internet portals to improve access to resources? What are the requirements for delivery of diverse content through a local portal? And how do portals run by libraries relate to wider organizational initiatives? This edited collection seeks answers to these questions, providing the library and broader information community with an overview of how portals are currently being used. Leading edge researchers and practitioners explore the variety of ways in which the aspiration to portalize information is currently being realized and offer several views on likely future trends. The book is divided into five sections: Section 1 discusses generic aspects of portals such as questions of definition, as well as exploring the underlying technologies and overarching management issues, and the concepts of personalization and user needs analysis. Section 2 focuses on the role of information services in developing portals. Sections 3 and 4 analyse the current experience of portals within the corporate, public and academic sectors, with case studies and reviews of sector trends Section 5 offers various perspectives on the future development of the concept of the portal. Readership: This is an invaluable book for the growing numbers of information practitioners interested in developing or contributing to a portal, and those supporting users of portals. It will also be useful to students of information management seeking to increase their understanding of how the concept of the portal is being realized in the information world.

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If you want to provide an information service that truly fulfils your users' needs, this book is essential reading. Analysing and assessing the information needs of clients is key to the provision of effective service and appropriate collections in both face-to-face and virtual library services. The importance of information needs analysis is widely recognized by information professionals, but currently there is little substantive, detailed work in the professional literature devoted to this important topic. This new book is designed to fill that gap, by supporting practitioners in developing an information needs analysis strategy, and offering the necessary professional skills and techniques to do so. It will offer guidance to team leaders and senior managers in all areas of library work, especially those involved in collection management, service provision and web development, and is equally applicable to the needs of academic, public, government, commercial and other more specialized library and information services. The text adopts a hands-on, jargon-free approach, and includes relevant examples, case studies, reader activities and sources of further reading. Key areas covered include: what is information needs analysis? how is needs analysis conducted? what are the varieties of needs analysis? how are analyses evaluated and reported? Readership: The book will be essential reading for library and information practitioners, team leaders and senior managers. It will also be a core text on course reading lists in departments of library and information studies.

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Distilling hard fought wisdom gleaned from hundreds of successful library construction projects they''ve supervised or coordinated, the authors present this definitive resource on library architecture. With a special emphasis on avoiding common problems in library design, in a down-to-earth manner they address a range of issues applicable to any undertaking. From planning completely new library buildings to small remodeling projects, they offer specific how-to and how-not-to guidance. Packed with lists and headings to allow for easy scanning, this handbook: provides nuts-and-bolts guidance on the entire process of planning, design, and construction, including snappy rules summarizing each chapter; covers new construction, remodeling and expanding of existing buildings, and conversion of non-library spaces to libraries; explains how library buildings actually function as objects, and how that applies to library design;

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Since it was first published, LIS students and professionals everywhere have relied on Miller’s authoritative manual for clear instruction on the real-world practice of metadata design and creation. Now the author has given his text a top-to-bottom overhaul to bring it fully up-to-date, making it even easier for readers to acquire the knowledge and skills they need, whether they use the book on the job or in a classroom. By following this book’s guidance, with its inclusion of numerous practical examples that clarify common application issues and challenges, readers will: learn about the concept of metadata and its functions for digital collections, why it’s essential to approach metadata specifically as data for machine processing, and how metadata can work in the rapidly developing Linked Data environment know how to create high-quality resource descriptions using widely shared metadata standards, vocabularies and elements commonly needed for digital collections become thoroughly familiarized with Dublin Core (DC) through exploration of DCMI Metadata Terms, CONTENTdm best practices, and DC as Linked Data discover what Linked Data is, how it is expressed in the Resource Description Framework (RDF), and how it works in relation to specific semantic models (typically called ‘ontologies’) such as BIBFRAME, comprised of properties and classes with ‘domain’ and ‘range’ specifications get to know the MODS and VRA Core metadata schemes, along with recent developments related to their use in a Linked Data setting understand the nuts and bolts of designing and documenting a metadata scheme and gain knowledge of vital metadata interoperability and quality issues, including how to identify and clean inconsistent, missing, and messy metadata using innovative tools such as OpenRefine. Complete with an updated bibliography pointing readers to essential books, articles and web documents for deeper learning, this second edition will prove itself a must-have reference for practitioners and students alike.

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Visitor experience has been a long neglected aspect of museum practise, receiving less academic attention than areas such as exhibition design or collections care. Despite this, the quality of the visitor experience is the single biggest factor which will influence visitors returning to your museum, or recommending a visit to friends or family.It is also the area of museum practise that has undergone the biggest change in the last twenty years. The image of the aged security warder shouting at children to not touch the exhibits has long gone. Now, museum visitors expect teams of friendly, knowledgeable and passionate people ready to engage them with the museum in an interactive and enthusiastic way. Expectations have never been higher, and as they grow, museums must develop the visitor experiences they deliver in order to meet them.The book discusses the process of delivering a visitor experience from beginning to end; from opening a new visitor offer and building a team through to future planning and strategies for development. It draws from theories from practitioners and academics, arguing that by examining issues such as motivation and relevance, museum operators can start to truly put themselves in their visitors’ shoes and build experiences that are impactful and unforgettable.

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Sustainable development can only be achieved when no one is left behind. An enduring lesson from the COVID-19 crisis is how important the availability of digital infrastructure and skills for individuals and communities is for teaching, learning, employability or just being able to participate fully in society. Digital literacy has become critical for millions all over the world and the need has been keenly felt in Africa, where so many have had to quickly adapt and use online platforms for various purposes. The African library sector has been a key advocate for digital literacy across the continent. But what has been achieved and how? How has digital literacy assisted user communities? What remains to be done? This important book features contributions from libraries across Africa outlining how they have approached the shift towards a better and more widespread digital literacy. Coverage includes: how in Kenya, in line with the country’s national vision, libraries have been teaching their user communities, including deaf children, to ably operate in online spaces the role of digital literacy in increasing employability in Tunisia the efforts of the Ghana Library Authority, the National Library of Nigeria and the City of Johannesburg Library, South Africa in driving digital literacy through eLearning initiatives and other digital services insights into the level of digital skills of students in Uganda and how tertiary institutions in Botswana have been moving to teaching and learning on digital platforms. This book seeks to explain how the global pandemic has exacerbated the already existing digital gap in Africa. It shows why laying emphasis on digital literacy, where there is inadequate digital infrastructure in the continent, may constitute a great setback in the goal that ‘no one is left behind’ in the drive for all to be digitally literate and to fully participate in the 21st century society.

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The range of metadata needed to run a digital library and preserve its collections in the long term is much more extensive and complicated than anything in its traditional counterpart. It includes the same 'descriptive' information which guides users to the resources they require but must supplement this with comprehensive 'administrative' metadata: this encompasses technical details of the files that make up its collections, the documentation of complex intellectual property rights and the extensive set needed to support its preservation in the long-term. To accommodate all of this requires the use of multiple metadata standards, all of which have to be brought together into a single integrated whole.Metadata in the Digital Library is a complete guide to building a digital library metadata strategy from scratch, using established metadata standards bound together by the markup language XML. The book introduces the reader to the theory of metadata and shows how it can be applied in practice. It lays out the basic principles that should underlie any metadata strategy, including its relation to such fundamentals as the digital curation lifecycle, and demonstrates how they should be put into effect. It introduces the XML language and the key standards for each type of metadata, including Dublin Core and MODS for descriptive metadata and PREMIS for its administrative and preservation counterpart. Finally, the book shows how these can all be integrated using the packaging standard METS. Two case studies from the Warburg Institute in London show how the strategy can be implemented in a working environment.The strategy laid out in this book will ensure that a digital library's metadata will support all of its operations, be fully interoperable with others and enable its long-term preservation. It assumes no prior knowledge of metadata, XML or any of the standards that it covers. It provides both an introduction to best practices in digital library metadata and a manual for their practical implementation.

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Dirty data is a problem that costs businesses thousands, if not millions, every year. In organisations large and small across the globe you will hear talk of data quality issues. What you will rarely hear about is the consequences or how to fix it.Between the Spreadsheets: Classifying and Fixing Dirty Data draws on classification expert Susan Walsh’s decade of experience in data classification to present a fool-proof method for cleaning and classifying your data. The book covers everything from the very basics of data classification to normalisation and taxonomies, and presents the author’s proven COAT methodology, helping ensure an organisation’s data is Consistent, Organised, Accurate and Trustworthy. A series of data horror stories outlines what can go wrong in managing data, and if it does, how it can be fixed. After reading this book, regardless of your level of experience, not only will you be able to work with your data more efficiently, but you will also understand the impact the work you do with it has, and how it affects the rest of the organisation.Written in an engaging and highly practical manner, Between the Spreadsheets gives readers of all levels a deep understanding of the dangers of dirty data and the confidence and skills to work more efficiently and effectively with it.

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Libraries and Sanctuary is a practical guide to how libraries and their staff can support ‘new arrivals’ – people who have crossed borders to reach a country. The book looks at the different drivers behind an individual’s move, their need for signposting, and at the sorts of barriers that are faced by new arrivals and people seeking sanctuary. Readers will discover the background reasons for migration, the global political context of migration, and the likely impacts of both of these. They will also gain an understanding of just how much work libraries have done so far; learn from practical initiatives, ‘what works’ examples and longer case studies; identify gaps in library provision; and find inspiration to start similar initiatives in their own institution. Drawing on the author’s decades of work in libraries and social exclusion, this is a book for anyone seeking to create an inclusive and welcoming library community.

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As organisations across the globe commit to digital transformation, well-managed taxonomies are more critical than ever in supporting a wide range of business applications. Amidst growing industry uptake of controlled vocabularies, ontologies and knowledge graphs, taxonomists are at the forefront of helping organisations manage content and data of unprecedented breadth, depth and variety. Taxonomies: Practical Approaches to Developing and Managing Vocabularies for Digital Information is a comprehensive guide to building, implementing and using taxonomies. Featuring contributions and case examples from some of the world’s leading experts, the book supports professional development through practical advice and real-world case studies. Readers will learn best practice for the everyday realities of working with stakeholders, sponsors and systems to ensure that taxonomies remain useful and relevant. Addressing all the key stages of the process of building and implementing a taxonomy, including scoping, user testing and validation, and the creation of governance processes, the book is invaluable for the optimisation of systems for users and stakeholders alike.

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Privacy is a core value of librarianship and yet as a concept, it is difficult to define and in practice, a challenge to uphold. This groundbreaking new book considers how privacy issues can arise in a library context and what library and information professionals can do to protect the privacy of their users. A Practical Guide to Privacy in Libraries features a wide range of practical examples of such issues, providing insights and practical steps which readers can follow. In-depth case studies and scenarios support the examples laid out in the book, while examples of data breaches which have occurred in a library setting, and the lessons we can learn from them, are also included. The book also covers the main legislation governing data protection – GDPR – which will be particularly relevant to European librarians, and international librarians offering services to EU citizens.The book provides a range of tools through which libraries can communicate how they handle the personal data of their users whilst ensuring that they are following best practice with their privacy policy statements, their privacy audits and data protection impact assessments. Privacy is not the same thing as data protection, and the book outlines the differences between these two concepts. Nevertheless, the book has been written with the requirements of data protection law very much in mind.Written in a highly practical manner, this book is essential reading for library and information professionals who need to understand and support privacy in the library setting and a useful reference for students and researchers in the field who need to understand this topic in practice.

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Visual research methods (VRM) comprise a collection of methods that incorporate visual elements such as maps, drawings, photographs, videos, as well as three-dimensional objects into the research process. In addition, VRM including photo-elicitation, photovoice, draw-and-write techniques, and cognitive mapping are being leveraged to great effect to explore information experiences to investigate some of the central questions in the field; expand theoretical discussions in LIS; and improve library services and spaces.Visual Research Methods: An Introduction for Library and Information Studies is the first book to focus on visual methods in LIS, providing a comprehensive primer for students, educators, researchers and practitioners in the field. Contributed chapters in the book showcase examples of VRM in action and offer the insights, inspirations, and experiences of researchers and practitioners working with visual methods. Coverage includes: - an introduction to visual research methods including a discussion of terminology- an overview of the literature on VRM in libraries- methodological framing including a discussion of theory and epistemology- practical and ethical considerations for researchers embarking on VRM projects- chapters showcasing VRM in action including drawing techniques, photographic techniques, and mixed methods- six contributed chapters each showcasing the results of visual research methods, discussions of the techniques, and reflections on VRM for research in information studies.This book will provide a strong methodological context for the adoption of visual research methods in LIS and feature examples of VRM ‘in action.’ It will prove to be a must-have reference for researchers, practitioners, instructors, and students who want to engage with visual research methods and to expand their methodological toolkit.

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As an archivist or records manager it is essential to keep up to date with the complexities of copyright legislation, and Copyright for Archivists and Records Managers has been described as an ‘unparalleled’ resource for that purpose.What is copyright? Who owns it and for how long? What rights does it confer, and what are the limitations and exceptions? This comprehensive manual uniquely outlines copyright law in the UK with special reference to the unpublished materials commonly found in archive and records collections such as maps, legal records, records of local authorities and parish registers. It also gives comprehensive information on authorship and duration of copyright in older as well as modern works and on the wide range of exceptions and limitations to copyright, particularly those relevant to archivists, records managers, librarians and curators. It offers advice on rights in the electronic environment, moral rights and rights in databases and contains extensive tables of duration of copyright in other countries.The sixth edition of this respected work has been extensively revised and updated, in particular by: revision of the commentaries on the nature of originality in literary, dramatic, musical and artistic works and of a substantial part of a copyright work updating of the explanation of how a work of overseas origin qualifies for copyright protection in the UK, to reflect changes to the legislation revision of the commentaries on publication, issue of copies to the public and communication to the public more explanation of the exceptions for quotation, text and data mining, disability, rental and lending, education, broadcasts, access to digital material on the premises and the publication of older unpublished works updating of the charts for the duration of copyright where countries have amended their legislation Readership: This book will be useful reading for all archivists and records managers; LIS professionals in libraries, museums and galleries; students, researchers and genealogists.

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Foreword by Sir Philip Pullman, CBE, FRSL Illustrated foreword by Chris Riddell, OBEThe burgeoning field of visual literacy can be universally understood across a wide variety of cultural backgrounds, regardless of traditional literacy levels. A key tool for navigating digital devices, there is often an antipathy surrounding visual literacy borne out of stigma and at times, intimidation.Seeing Sense brings together research and best practice from different organisations and institutions all over the world to showcase the role of visual literacy as a tool for promoting reading. It will be key in raising awareness among librarians and education practitioners, promoting aspiration and achievement among the children and young people they work with.Coverage includes: an overview of visual literacy as a tool for reading development the role of visual literacy in design and display within libraries and resource centres advice for library and information professionals on how to gain greater confidence in using and understanding visual literacy as part of strategies to engage readers a number of practical case studies to illustrate the power and potency of visual literacy as a key tool for making reading accessible, engaging, and appealing for all.

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Foreword by Sir Philip Pullman, CBE, FRSL Illustrated foreword by Chris Riddell, OBEThe burgeoning field of visual literacy can be universally understood across a wide variety of cultural backgrounds, regardless of traditional literacy levels. A key tool for navigating digital devices, there is often an antipathy surrounding visual literacy borne out of stigma and at times, intimidation.Seeing Sense brings together research and best practice from different organisations and institutions all over the world to showcase the role of visual literacy as a tool for promoting reading. It will be key in raising awareness among librarians and education practitioners, promoting aspiration and achievement among the children and young people they work with.Coverage includes: an overview of visual literacy as a tool for reading development the role of visual literacy in design and display within libraries and resource centres advice for library and information professionals on how to gain greater confidence in using and understanding visual literacy as part of strategies to engage readers a number of practical case studies to illustrate the power and potency of visual literacy as a key tool for making reading accessible, engaging, and appealing for all.

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The new in paperback edition of the Directory of Rare Book and Special Collections in the UK and Republic of Ireland, 3rd edition features an additional 72 libraries not represented in former editions. These cover England, Scotland, Wales, Northern Ireland, and the Republic of Ireland, and represent the range of libraries present in the Directory overall from academic, public, subscription, ecclesiastical etc. The Directory is the only publication to bring together rare book and special collections from all kinds of libraries across the British Isles and is an essential research tool for researchers and librarians throughout the world. Fully updated since the second edition was published in 1997, this comprehensive and up-to-date guide encompasses collections held in national libraries, academic libraries, public libraries, subscription libraries, clergy libraries, libraries for other professions, school libraries, companies, London clubs, museums and archives, and libraries in stately homes. Consulting the Directory is an essential first step in a research project and it can answer question such as, “Where can I best research the reception of Jane Austen’s novels?”; “Can I find Civil War tracts in a library near me?”; “Is Thomas Carlyle’s library intact and in the public sphere?”; “Does Britain have the resources to study Nazi school textbooks?”; “How do I arrange my research trip to study Tauchnitz publications?” The Directory: Provides a national, cross-sectoral overview of rare book and special collections Provides a quick and easy summary of individual libraries’ holdings Directs researchers to the libraries most relevant for them Assists libraries to evaluate their special collections according to a ‘unique and distinctive’ model Enables libraries to make informed decisions about special collections acquisition and collaboration Helps booksellers and donors to target offers Entries in the Directory provide full contact details, and descriptions of rare book and named special collections including quantities, particular subject and language strengths, and information about salient features such as provenance. Readership: Researchers, book historians, book collectors, special collections librarians, reference librarians, academic liaison librarians, library managers, booksellers, and other heritage professionals.

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Participatory Archives: Theory and practice is divided into four sections with each focused on a particular aspect of participatory archives: social tagging and commenting; transcription; crowdfunding; and outreach & activist communities. Each section includes chapters summarizing the existing literature, a discussion of theoretical challenges and benefits, and a series of case studies. The case studies are written by a range of international practitioners and provide a wide range of examples in practice, whilst the remaining chapters are supplied by leading scholars from Australia, Canada, Denmark, the Netherlands, Norway, the United Kingdom, and the United States. This book will be useful for students on archival studies programs, scholarly researchers in archival studies who could use the book to frame their own research projects, and practitioners who might be most interested in the case studies to see how participatory archives function in practice. The book may also be of interest to other library and information science students, and similar audiences within the broader cultural heritage institution fields of museums, libraries, and galleries.

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Library, information and knowledge professionals are often at the front line of managing and monitoring their organisation’s legal compliance and have roles and responsibilities in both complying with the law and taking advantage of its provisions. To do their jobs effectively, they need not only to understand the law, but also to develop the skills, confidence and organisational policy frameworks to apply the law’s principles to their context of use. They need the knowledge and skills to help them decide what is acceptable and to develop appropriate risk aware approaches when things are not clear-cut. Information Law: Compliance for librarians, information professionals and knowledge managers provides an overview of important information law issues along with tools and guidance to help readers establish a framework so that their organisation can both comply with its legal responsibilities and support a suitably risk aware environment which optimises access and use. Based on the authors’ many years in professional practice and on their proven ‘Compliance Methodology’, it will help readers understand the legal issues that are central to the information they hold or that they wish to access.

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Digital heritage can mean many things, from building a database on Egyptian textiles to interacting with family historians over Facebook. However, it is rare to see professionals with a heritage background working practically with the heritage datasets in their charge. Many institutions who have the resources to do so, leave this work to computer programmers, missing the opportunity to share their knowledge and passion for heritage through innovative technology.Open Heritage Data: An introduction to research, publishing and programming with open data in the heritage sector has been written for practitioners, researchers and students working in the GLAM (Galleries, Libraries, Archives and Museums) sector who do not have a computer science background, but who want to work more confidently with heritage data. It combines current research in open data with the author’s extensive experience in coding and teaching coding to provide a step-by-step guide to working actively with the increasing amounts of data available.Coverage includes:• an introduction to open data as a next step in heritage mediation• an overview of the laws most relevant to open heritage data• an Open Heritage Data Model and examples of how institutions publish heritage data• an exploration of use and reuse of heritage data• tutorials on visualising and combining heritage datasets and on using heritage data for research.Featuring sample code, case examples from around the world and step-by-step technical tutorials, this book will be a valuable resource for anyone in the GLAM sector involved in, or who wants to be involved in creating, publishing, using and reusing open heritage data.

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The basic premise of bibliotherapy is that information, guidance, wellbeing and solace can be found through reading. This book draws on the latest international practical and theoretical developments in bibliotherapy to explore how librarians, healthcare providers and arts organizations can best support the health and wellbeing of their communities.There is no standard approach to bibliotherapy. This book considers how different theories apply to different types of bibliotherapy, using case studies to illustrate how particular approaches can be used across a broad range of settings and with a variety of user groups. By focusing on the theoretical basis and history of bibliotherapy, as well as current practice, it helps to identify areas in which bibliotherapy could grow as a field of study and of practice.Bibliotherapy programmes using books to support good mental health are found around the world. The editors and their contributors present examples from public libraries, academic libraries and healthcare settings internationally – including the UK, North and South America, and Australasia. Collaboration and diversity are key themes: engaging in bibliotherapy offers librarians key opportunities to collaborate with partners outside the profession, while engaging with more diverse audiences.The book will be of interest not only to researchers and theorists, but equally to those managing bibliotherapy programmes in health, public and academic libraries. It will also be very useful for healthcare providers and those with an interest in wellbeing more generally.

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This book provides a practical guide to implementing knowledge and information initiatives in the workplace. Drawing on case studies from practitioners in a range of different work environments, it will outline best practice, pitfalls and advice on a range of topics, including making the business case, audits, establishing communities of practice, building knowledge bases and knowledge capture.Many workplaces have moved from providing research support to knowledge services. Practical Knowledge and Information Management will help professionals provide those services, to improve existing techniques for knowledge sharing and capture and to help transition from the more traditional library model. Chapters will be themed and based on case studies drawn from across the knowledge management community in the UK, Ireland and North America. Although not an edited collection, the book draws on contributions from workplaces in both the public and private sectors, including law, finance, Government, non-profit, academic and business.

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The basic premise of bibliotherapy is that information, guidance, wellbeing and solace can be found through reading. This book draws on the latest international practical and theoretical developments in bibliotherapy to explore how librarians, healthcare providers and arts organizations can best support the health and wellbeing of their communities.There is no standard approach to bibliotherapy. This book considers how different theories apply to different types of bibliotherapy, using case studies to illustrate how particular approaches can be used across a broad range of settings and with a variety of user groups. By focusing on the theoretical basis and history of bibliotherapy, as well as current practice, it helps to identify areas in which bibliotherapy could grow as a field of study and of practice.Bibliotherapy programmes using books to support good mental health are found around the world. The editors and their contributors present examples from public libraries, academic libraries and healthcare settings internationally – including the UK, North and South America, and Australasia. Collaboration and diversity are key themes: engaging in bibliotherapy offers librarians key opportunities to collaborate with partners outside the profession, while engaging with more diverse audiences.The book will be of interest not only to researchers and theorists, but equally to those managing bibliotherapy programmes in health, public and academic libraries. It will also be very useful for healthcare providers and those with an interest in wellbeing more generally.

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A practical guide to the development and operation of digital preservations services for organizations of any size Practical Digital Preservation offers a comprehensive overview of best practice and is aimed at the non-specialist, assuming only a basic understanding of IT. The book provides guidance as to how to implement strategies with minimal time and resources. Digital preservation has become a critical issue for institutions of all sizes but until recently has mostly been the preserve of national archives and libraries with the resources, time and specialist knowledge available to experiment. As the discipline matures and practical tools and information are increasingly available the barriers to entry are falling for smaller organizations which can realistically start to take active steps towards a preservation strategy. However, the sheer volume of technical information now available on the subject is becoming a significant obstacle and a straightforward guide is required to offer clear and practical solutions. Each chapter in Practical Digital Preservation covers the essential building blocks of digital preservation strategy and implementation, leading the reader through the process. International case studies from organizations such as the Wellcome Library, Central Connecticut State University Library in the USA and Gloucestershire Archives in the UK illustrate how real organizations have approached the challenges of digital preservation. Key topics include: Making the case for digital preservation Understanding your requirements Models for implementing a digital preservation service Selecting and acquiring digital objects Accessioning and ingesting digital objects Describing digital objects Preserving digital objects Providing access to users Future trends. Readership: Anyone involved in digital preservation and those wanting to get a better understanding of the process, students studying library and information science (LIS), archives and records management courses and academics getting to grips with practical issues.

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What is information? Who are the information rich and who are the information poor? How can there be equality of access for users in the light of the political, economic and cultural pressures that are placed upon information creators, gatherers and keepers? Set against a broad historical backdrop, The Information Society explores the information revolution that continues to gather pace, as the understanding and management of information becomes even more important in a world where data can be transmitted in a split second. This latest edition of this standard work has been fully updated to take account of the changing landscape and technological developments since 2008. The social Web, or Web 2.0, is now embedded in daily life, and some of its applications have become the most popular forms of communication system. Even the predominance of email – one of the most familiar manifestations of the information revolution – is now threatened by texting and the use of such applications as Twitter. The ways in which we expect to interact with information – and how much we are willing to pay for access to it – are throwing up new opportunities and debates. At a societal level, as the quantity of personal digitized information continues to grow exponentially, so do both the benefits of exploiting it and the dangers of misusing it. The use of ICT to make government more accessible has to be balanced against the use of technologies that enable the state to be more vigilant or more intrusive, according to one's point of view. Behind all of this lies further technical change: the massive expansion of connectivity to high-speed broadband networks; the phased abandonment of analogue broadcasting; and above all the widespread availability and use of sophisticated multi-functional mobile devices which carry voice, video and data and which can themselves be carried anywhere. The implications for daily life, for education, for work and for social and political relationships are massive. Readership: All information professionals and students on courses on information, librarianship and communications studies, where an understanding of the nature of the information society is an essential underpinning of more advanced work.

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The long-awaited 2nd edition of this best-selling research methods handbook is fully updated and includes brand new coverage of online research methods and techniques, mixed methodology and qualitative analysis. This edition includes two new contributed chapters: Professor Julie McLeod, Sue Childs and Elizabeth Lomas focus on research data management, applying evidence from the recent JISC funded ‘DATUM’ project; Dr Andrew Shenton examines strategies for analysing existing documents. The first to focus entirely on the needs of the information and communications community, this handbook guides the would-be researcher through the variety of possibilities open to them under the heading ‘research’ and provides students with the confidence to embark on their dissertations. The focus here is on the ‘doing’ and although the philosophy and theory of research is explored to provide context, this is essentially a practical exploration of the whole research process with each chapter fully supported by examples and exercises tried and tested over a whole teaching career. Readership: Students of information and communications studies and archives and records management, and practitioners beginning a piece of research.

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This book will explore ways of establishing value and measuring in the archives and specials collections.There is a vast literature about ways of measuring value for cultural heritage assets as a whole, particularly museums and visitor attractions, but archives and special collections in libraries have largely been overlooked. They have been very poor at garnering statistical data and devising ways of measuring the impact of what they do, unlike museums and visitor attractions with their much heavier footfall.Do Archives Have Value? discusses the various valuation methods available, including contingent valuation, willingness to pay and value chain, and assesses their suitability for use by archives and special collections. The book also assesses the impact of the transition to the digital in archival holdings, which will transform their character and will almost certainly cost more. The discussion will be set in the context of changing societal expectations of the archive in the wake of child abuse and other scandals where records to address grievances must be kept irrespective of cost.

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Global thought-leaders define the future of research communication. Governments and societies globally agree that a vibrant and productive research community underpins a successful knowledge economy but the context, mechanisms and channels of research communication are in flux. As the pace of change quickens there needs to be analysis of new trends and drivers, their implications and a future framework. The editors draw together the informed commentary of internationally-renowned experts from all sectors and backgrounds to define the future of research communication. A comprehensive introduction by Michael Jubb is followed by two sections examining changing research behaviour and the roles and responsibilities of other key actors including researchers, funders, universities, research institutes, publishers, libraries and users. Key topics include: Changing ways of sharing research in chemistry Supporting qualitative research in the humanities and social sciences Creative communication in a ‘publish or perish’ culture Cybertaxonomy Coping with the data deluge Social media and scholarly communications The changing role of the publisher in the scholarly communications process Researchers and scholarly communications The changing role of the journal editor The view of the research funder Changing institutional research strategies The role of the research library The library users' view. This is essential reading for all concerned with the rapidly evolving scholarly communications landscape, including researchers, librarians, publishers, funders, academics and HE institutions. Readership: Researchers, librarians, publishers, funders, academics and HE institutions.

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Practical guidance to ensuring that your users can access and personalise the online resources they are entitled to use with the minimum of fuss. With the rapid increase in the use of electronic resources in libraries, managing access to online information is an area many librarians struggle with. Managers of online information wish to implement policies about who can access the information and under what terms and conditions but often they need further guidance. Written by experts in the field, this practical book is the first to explain the principles behind access management, the available technologies and how they work. This includes an overview of federated access management technologies, such as Shibboleth, that have gained increasing international recognition in recent years. This book provides detailed case studies describing how access management is being implemented at organizational and national levels in the UK, USA and Europe, and gives a practical guide to the resources available to help plan, implement and operate access management in libraries. Key topics include: what is access management and why do libraries do it? electronic resources: public and not so public principles and definitions of identity and access management current access management technologies authentication technologies authorization based on physical location authorization based on user identity or affiliation federated access: history, current position and future developments internet access provided by (or in) libraries library statistics the business case for libraries. Readership: This is essential reading for all who need to understand the principles behind access management or implement a working system in their library.

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What are the most important things a 21st-century library should do with its space? Each chapter in this cutting-edge text addresses this critical question, capturing the insights and practical ideas of leading international librarians, educators and designers to offer you a ‘creative resource bank’ that will help to transform your library and learning spaces. This is an innovative and practical toolkit introducing concepts, drawing together opinions and encouraging new ways of thinking about library learning spaces for the future. The book is structured in three parts. Part 1 – Projects and trends describes features of library space around the world through a selection of focused case studies painting a global picture, identifying common directions and ideas as well as highlighting country and regional diversity. Part 2 – Trends and ideas looks at the why and how of library space, covering topics such as contextual factors, current ideas in library space development, and the creative design of new spaces. It examines how library spaces are adapting to new forms of learning, digital literacies and technological fluency. Finally, Part 3 – Ideas and futures looks to the future of libraries and their learning spaces, inviting future-scanning contributions from a diverse range of authors, including librarians, learning specialists, academics, architects, an interior designer, a furniture designer and a management specialist. Readership: This is a must-have text for those involved in designing and developing library and learning spaces, from library and university management to designers and architects. It’s also a useful guide for students taking courses in library and information science to get to grips with the importance of library design.

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If you want to provide an information service that truly fulfils your users' needs, this book is essential reading. Analysing and assessing the information needs of clients is key to the provision of effective service and appropriate collections in both face-to-face and virtual library services. The importance of information needs analysis is widely recognized by information professionals, but currently there is little substantive, detailed work in the professional literature devoted to this important topic. This new book is designed to fill that gap, by supporting practitioners in developing an information needs analysis strategy, and offering the necessary professional skills and techniques to do so. It will offer guidance to team leaders and senior managers in all areas of library work, especially those involved in collection management, service provision and web development, and is equally applicable to the needs of academic, public, government, commercial and other more specialized library and information services. The text adopts a hands-on, jargon-free approach, and includes relevant examples, case studies, reader activities and sources of further reading. Key areas covered include: what is information needs analysis? how is needs analysis conducted? what are the varieties of needs analysis? how are analyses evaluated and reported? Readership: The book will be essential reading for library and information practitioners, team leaders and senior managers. It will also be a core text on course reading lists in departments of library and information studies.

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Foreword by Professor Annemaree Lloyd, Swedish School of Library and Information Science, University of BorasToday’s society is characterized by quick technological developments and constant changes to our information environments. One of the biggest changes has been on our workplace environments where technological developments have automated work processes that were previously done by manual labour whilst new professions and work tasks have emerged in response to new methods of creating, sharing and using information.Information at Work: Information management in the workplace provides a comprehensive account of information in the modern workplace. It includes a set of chapters examining and reviewing the major concepts within workplace information, from over-arching themes of information cultures and ecologies, to strategic concerns of information management and governance, and to detailed accounts of questions and current debates.This book will be useful reading for researchers in Information Science and Information Management and students on related courses. It is also suitable to be used as an introductory text for those working in allied fields such as Management and Business Studies.

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