Search results for ""author leonard""

The leader’s guide to building a service powerhouse using the approach that made Mayo Clinic the #1 Hospital in AmericaMayo Clinic is among the best service organizations in the world. It fosters a culture that exceeds customer expectations and earns deep loyalty from both customers and employees. This classic business guide explains the methods behind Mayo Clinic’s success and delivers universal lessons to business leaders in any service organization. Management Lessons from Mayo Clinic provides a close examination of the operating principles guiding every management decision at this legendary institution. The authors explain how the Clinic implements and maintains its strategy, adheres to its management system, executes its care model, and embraces new knowledge. Each chapter concludes with a section titled “Lessons for Managers.”You’ll learn how to apply the Clinic’s winning methods to your own organization: business concepts that produce stellar results, effective organizational efficiency, and world-class interpersonal service.

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This is the unique story of Louise Weber, better known as La Goulue. She became the undisputed Queen of the Moulin Rouge cabaret and the most famous dancer in France in the late 19th century. Toulouse Lautrec immortalized her in his world renowned poster and paintings of her dancing at the Moulin Rouge. She was the toast of Montmartre and Paris, her fame was tied to her outrageous dancing of the can-can, and she was the highest paid performer of her day. This book is the first fully researched and detailed study of La Goulue. The author Maryline Martin mined the archives of the Moulin Rouge where she found the actual diary of Louise Weber, and the Archive of the Prefecture of Paris to create this enormously entertaining and important biography. What emerges is a portrait of a fearless woman who broke all codes of conduct for a late 19th century woman. She willingly trampled on the social, moral, and religious conventions of her time demanding that women be treated as the equal of men. She created her own legend in her own time.

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Grilling. Broiling. Smoking. Roasting. Baking. The kamado grill does it all. And people who use it swear that they could never go back to gas, propane, or even a standard charcoal grill. Kamado aficionados are obsessed with the superior flavour of the food and the grill’s seemingly unlimited capabilities. Hot Coals is the must-have resource for kamado devotees. Complete with the kamado’s long history, proper techniques for use, and the science behind the grill, plus how to infuse specific flavours and which tools to buy, this book is the comprehensive guide. More than 30 delicious recipes, such as wood smoked haddock, vegetable lasagne, duck breast with orange and thyme, Margherita pizza, focaccia bread and apple almond crumble tart, showcase the cooker’s range and demonstrate the rich and savoury flavours infused from the grill. Hot Coals is thorough, informative, and interesting—an accessible package for both novice and advanced kamado fans.

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“Any time an Apollo-era astronaut steps forward with ideas for our future in space, it’s time to stop what whatever we’re doing and pay attention. Buzz Aldrin, one of the first moonwalkers, has no shortage of these ideas. And in Mission to Mars he treats us to how, when, and why we should travel there.” —Neil deGrasse Tyson Legendary "space statesman" Buzz Aldrin speaks out as a vital advocate for the continuing quest to push the boundaries of the universe as we know it. As a pioneering astronaut who first set foot on the moon during mankind's first landing of Apollo 11--and as an aerospace engineer who designed an orbital rendezvous technique critical to future planetary landings--Aldrin has a vision, and in this book he plots out the path he proposes, taking humans to Mars by 2035. Foreword by Andrew Aldrin Chapter 1: The View from Air Force One Chapter 2: Time for Decision-making Chapter 3: Your Space: Building the Business Case Chapter 4: Dreams of My Moon Chapter 5: Voyage to Armageddon Chapter 6: The March to Mars Chapter 7: Homesteading the Red Planet Chapter 8: The Clarion Call

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With the fast development of the Internet, we are experiencing a shift from the traditional sharing of information and applications as the main purpose of the Web to an emergent paradigm, which locates people at the very center of networks and exploits the value of people's connections, relations, and collaboration. Social networks are also playing a major role in the dynamics and structure of intelligent Web-based networking and collaborative systems. Virtual campuses, virtual communities, and organizations strongly leverage intelligent networking and collaborative systems by a great variety of formal and informal electronic relations, such as business-to-business, peer-to-peer, and many types of online collaborative learning interactions, including the emerging e-learning systems. This has resulted in entangled systems that need to be managed efficiently and in an autonomous way. In addition, latest and powerful technologies based on grid and wireless infrastructure as well as cloud computing are currently enhancing collaborative and networking applications a great deal but also facing new issues and challenges. The principal purpose of the research and development community is to stimulate research that will lead to the creation of responsive environments for networking and, at longer-term, the development of adaptive, secure, mobile, and intuitive intelligent systems for collaborative work and learning. The aim of the book “Advances on Intelligent Networking and Collaborative Systems” is to provide latest research findings, innovative research results, methods, and development techniques from both theoretical and practical perspectives related to intelligent social networks and collaborative systems, intelligent networking systems, mobile collaborative systems, secure intelligent cloud systems, and so on as well as to reveal synergies among various paradigms in such a multi-disciplinary field intelligent collaborative systems.

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'All over the snow plain the penguins begin to sing. The eggs are beginning to arrive.' This is the story of the emperor penguins that live far away on the edge of a secret sea. During summer they are content with fishing, swimming and playing in the icy waters. But when the season changes, they must travel to the snowy lands around the South Pole. How will they and the newly hatched penguin chicks survive the icy winter? This is a delightful introduction to the natural world of the penguin, told in narrative form with beautiful, timeless illustrations.

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'That is the way of the largest creature on earth. That is the whale’s way.' The humpback whales journey through polar seas, diving, spouting and leaping. As winter comes they swim through treacherous waters towards the warmer climate of the equator. Will they escape the hunters and guide baby whale to safety? Telling the story of the life cycle of the whale in a simple narrative, this is a beautifully illustrated book with timeless appeal.

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Recollections of an Unsuccessful Seaman was written in 1928/1929 by George Leonard Noake, who wanted to keep himself occupied for the rest of his days after learning of his incurable illness from which he died, aged 42 years, in 1929. Born in 1887, he joined the nautical training establishment, H.M.S. Conway, in 1903 and then served an apprenticeship at sea until 1908 when his detailed memoirs commence with him sailing as a second officer in the European/West African trade. After going ashore to work on a farm between 1913 and 1915, he returned to the mercantile marine in 1915 during the First World War to sail in a number of ships carrying horses, grain and coal. He survived not only being torpedoed in the English Channel, but also making 112 trips between England and Europe on a ship carrying war materials. Subsequently joining one of the largest tankers in the world, he endured a hazardous passage without a naval escort through the Channel to Rosyth to deliver safely the precious oil cargo before hostilities ended. The narrative of his wartime experiences are both harrowing and humorous. The tanker continued to trade in peacetime between Mexico and South America before eventually returning to Hull, where he signed-off to see his family after being away for seven months. War reparations had him travelling out to the East as a passenger to sail as second officer on board a German vessel bound for Europe, where the Depression after the war gave him no hope for further seagoing employment. Borrowing money from a relative in 1921 he bought into a farm before becoming a haulage contractor. On the verge of bankruptcy in 1923, he escaped his creditors by joining a ship bound for Australia as a quartermaster. Luck was on his side and upon his return home, he became master of a `Glasgow Puffer' that had been converted to carry oil. He remained in the employ of the National Benzole Company to take command of three coastal tankers before accepting work as a chief officer on a ship trading in the Mediterranean. His seagoing career as a chief officer ended in 1927 when he was diagnosed with tuberculosis. Readers of this poignant portrayal of life in the 1900s, not only at sea but also ashore, will be thoroughly entertained and moved by the author's experiences and humour. Leonard Noake was undoubtedly a true character, a person who enjoyed more than a tipple or two, a strong supporter of the fledgling unions being born in that era and an unrelenting critic of shipping magnates and their shareholders. The last chapter of the book has been published without correction or editing to permit the reader to make his/her own judgement of Len, his heartfelt style of writing and his passionately held beliefs.

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Push Ruby to its limits. Ruby Cookbook is the most comprehensive problem-solving guide to this popular language, with hundreds of solutions to real-world problems. Each detailed recipe provides code that you can use in your own projects right away, as well as a discussion on why the solution works. Updated to include Ruby 1.9 and 2.0, the second edition includes recipes for the Rails framework and other projects involving Ruby. From data structures and algorithms to integration with cutting-edge technologies, Ruby Cookbook covers a wide range of programming topics for beginners and advanced Rubyists alike.

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The Derveni Papyrus is the oldest known European "book." It was meant to accompany the cremated body in Derveni Tomb A but, by a stroke of luck, did not burn completely. Considered the most important discovery for Greek philology in the twentieth century, the papyrus was found accidentally in 1962 during a public works project in an uninhabited place about 10 km from Thessaloniki, and it is now preserved in the Archaeological Museum of Thessaloniki.The papers in Poetry as Initiation discuss a number of open questions: Who was the author of the papyrus? What is the date of the text? What is the significance of burying a book with a corpse? What was the context of the peculiar chthonic ritual described in the text? Who were its performers? What is the relationship of the author and the ritual to the so-called Orphic texts?

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The second of Shaw's “unpleasant” plays, written in 1893, published in 1898, but not performed until 1905, The Philanderer is subtitled “A Topical Comedy.” The eclectic range of topical subjects addressed in the play includes the influence of Norwegian playwright Henrik Ibsen on British middle-class social mores (the second act of The Philanderer is set in the fictional Ibsen Club), medical follies, the rise of the “New Woman,” and, in particular, the destructive impact of Victorian marriage and divorce laws. Just as Shaw’s other “unpleasant” plays, Widowers’ Houses and Mrs Warren’s Profession, call, respectively, for reform of laws that allow corrupt property owners to exploit the poor and for radical change to economic structures that drive women into prostitution, so The Philanderer makes the case for more liberal legislation to allow easier divorce—particularly for women—when marriages become irretrievably broken.Shaw’s attack on divorce laws becomes even clearer and stronger in the final act that he wrote for the play but discarded in favour of the version he published. The discarded version is published for the first time in this Broadview edition of the play.

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One of the key figures of the French Enlightenment, Denis Diderot was a passionate critic of conventional morality, society and religion. Among his greatest and most well-known works, these two dialogues are dazzling examples of his radical scientific and philosophical beliefs. In Rameau's Nephew, the eccentric and foolish nephew of the great composer Jean-Philippe Rameau meets Diderot by chance, and the two embark on a hilarious consideration of society, music, literature, politics, morality and philosophy. Its companion-piece, D'Alembert's Dream, outlines a material, atheistic view of the universe, expressed through the fevered dreams of Diderot's friend D'Alembert. Unpublished during his lifetime, both of these powerfully controversial works show Diderot to be one of the most advanced thinkers of his age, and serve as fascinating testament to the philosopher's wayward genius.

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For fans of Bradley Cooper's Maestro, an extraordinary selection of revealing letters to and from one of the titans of 20th-century music “Leonard Bernstein’s letters blow all biographies out of the water. . . . Full of fresh information and the authentic voice of a constant seeker.”—The Economist “The book . . . is fascinating, enlightening and a veritable page-turner that will keep you up nights, ruin your sleep and wreak all sorts of havoc for 600 pages.”—Steve Suskin, Playbill Leonard Bernstein was a charismatic and versatile musician—a brilliant conductor who attained international super-star status, and a gifted composer of Broadway musicals (West Side Story), symphonies (Age of Anxiety), choral works (Chichester Psalms), film scores (On the Waterfront), and much more. Bernstein was also an enthusiastic letter writer, and this book is the first to present a wide-ranging selection of his correspondence. The letters have been selected for the insights they offer into the passions of his life—musical and personal—and the extravagant scope of his musical and extra-musical activities. Bernstein’s letters tell much about this complex man, his collaborators, his mentors, and others close to him. His galaxy of correspondents encompassed, among others, Aaron Copland,Stephen Sondheim, Jerome Robbins, Thornton Wilder, Boris Pasternak, Bette Davis, Adolph Green, Jacqueline Kennedy Onassis, and family members, including his wife, Felicia, and his sister Shirley. The letters, many of which have never been published before, demonstrate the breadth of Bernstein’s musical interests, his constant struggle to find the time to compose, his turbulent and complex sexuality, his political activities, and his endless capacity for hard work. Beyond all this, these writings provide a glimpse of the man behind the legends: his humanity, warmth, volatility, intellectual brilliance, wonderful eye for descriptive detail, and humor.

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'Quantum mechanics for real. This is the good stuff, the most mysterious aspects of how reality works, set out with crystalline clarity. The place to start' Sean Carroll, physicist, California Institute of Technology, author of The Particle at the End of the UniverseThis is the ultimate practical introduction to quantum mechanics. World-renowned physicist Leonard Susskind and data engineer Art Friedman give you the basic skills you need to tackle this famously difficult topic yourself.They provide clear, lively explanations of basic concepts, introduce the key fields of quantum mechanics and include step-by-step exercises. Making a complex subject 'as simple as possible, but no simpler', this is a practical toolkit for amateur scientists that you won't find anywhere else.

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Learn the ins-and-outs of the law—for restaurant owners, catering services, pubs, bars, and more!The Law (In Plain English)® for Restaurants is a comprehensive guide to working in the food and beverage industry. It looks at the business of running a restaurant, catering service, brewpub, wine tasting room, or bar, and clarifies the laws affecting those types of business. This title is a down-to-earth guide to the critical legal information that owners and managers of food and beverage businesses—and those who dream of owning or managing such a business—need to know. This book is as useful for those whose new business is still in the planning stages as it is for established food and beverage businesses. Topics include how to protect your trade secrets—including your recipes, tax rules for tips, the pros and cons of different types of business entities, borrowing money, going public, franchises, multilevel marketing opportunities, trademarks, leases, copyrights, patents, hiring and firing, writing a business plan, advertising, use of social media, insurance, collections, product liability and liability for the actions of customers who have had too much to drink, retirement plans, warranties and estate planning, ways to reduce income tax legally, as well as how to find the right lawyer and accountant for your business. While this book is not intended to replace the reader’s lawyer, it offers a clear, concise, and “plain English” overview of many of the legal issues relevant to those in the food and beverage industry.

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This book discusses voltage-gated ion channels and their importance in drug discovery and development. The book includes reviews of the channel genome, the physiological bases of targeting ion channels in disease, the unique technologies developed for ion channel drug discovery, and the increasingly important role of ion channel screening in cardiac risk assessment. It provides an important reference for research scientists and drug discovery companies.

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Grasp the basics of reliability techniques in engineering design With an emphasis on the problem of quantifying reliability in product design and testing, Reliability in Engineering Design provides a complete overview of the topic. Beginning with an introduction to reliability, the text then proceeds in a logical manner through related, relevant topics. Discussed at length are terms and measures used in reliability testing, static reliability models, probabilistic approaches to design reliability, analysis of complex systems, and obtaining reliability estimates from test data. To provide a connection between theory and practice, simple design examples are utilized to fully describe and illustrate design reliability methodologies, making the text an excellent resource for both experienced engineers and those new to these reliability techniques.

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The volumes in this continuing series provide a compilation of current techniques and ideas in inorganic synthetic chemistry. Includes inorganic polymer syntheses and preparation of important inorganic solids, syntheses used in the development of pharmacologically active inorganic compounds, small-molecule coordination complexes, and related compounds. Also contains valuable information on transition organometallic compounds including species with metal-metal cluster molecules. All syntheses presented here have been tested.

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One of Bernard Shaw's early plays of social protest, Mrs Warren's Profession places the protagonist's decision to become a prostitute in the context of the appalling conditions for working class women in Victorian England. Faced with ill health, poverty, and marital servitude on the one hand, and opportunities for financial independence, dignity, and self-worth on the other, Kitty Warren follows her sister into a successful career in prostitution. Shaw's fierce social criticism in this play is driven not by conventional morality, but by anger at the hypocrisy that allows society to condemn prostitution while condoning the discrimination against women that makes prostitution inevitable.This Broadview edition includes a comprehensive historical and critical introduction; extracts from Shaw's prefaces to the play; Shaw's expurgations of the text; early reviews of the play in the United States, Canada, and Great Britain; and contemporary contextual documents on prostitution, incest, censorship, women's education, and the "New Woman."

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