Description

Book Synopsis
Offers an overview of the best practices for workforce cross training, including information on individual and team behavior and performance from a variety of disciplines such as operations management, industrial engineering, and behavioral psychology.

Table of Contents
WORKFORCE OPERATIONS. Design and operation of a cross-trained workforce. Job assignment. Factors affecting cross training performance in serial production systems. Cross training in production systems with human learning and forgetting. Valuing workforce cross training flexibility. CROSS-TRAINED TEAMS. Best practices in cross-trained teams. Team Training in complex environments. APPLICATIONS OF WORKFORCE CROSS TRAINING. Workforce cross training in call centers from an operations management perspective. Partial pooling in tandem lines with cooperation and blocking. Design of a labor-intensive assembly cell in the clean room of a medical device manufacturer.

Workforce Cross Training

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    A Hardback by David A. Nembhard

    £135.00

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      Book details

      Publisher CRC Press Inc
      Published 25 April 2007
      ISBN-13 9780849336324
      978-0849336324
      ISBN-10 0849336325
      Also in:
      Product design

      Description

      Book Synopsis
      Offers an overview of the best practices for workforce cross training, including information on individual and team behavior and performance from a variety of disciplines such as operations management, industrial engineering, and behavioral psychology.

      Table of Contents
      WORKFORCE OPERATIONS. Design and operation of a cross-trained workforce. Job assignment. Factors affecting cross training performance in serial production systems. Cross training in production systems with human learning and forgetting. Valuing workforce cross training flexibility. CROSS-TRAINED TEAMS. Best practices in cross-trained teams. Team Training in complex environments. APPLICATIONS OF WORKFORCE CROSS TRAINING. Workforce cross training in call centers from an operations management perspective. Partial pooling in tandem lines with cooperation and blocking. Design of a labor-intensive assembly cell in the clean room of a medical device manufacturer.

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