Description
Book SynopsisThis textbook provides an overview of organisation models used in practice from over a century ago to the present day. It outlines the effects these models have on efficiency, learning, innovation and workers’ health and offers critical reflections for students. Some of the models covered are Taylorism, bureaucracy, the socio-technical school, process organisation such as lean production, learning organisations, knowledge management, project organising including agile, platform economy, professional organisations, new public management and sustainable organisations.
Featuring learning objectives and reflective questions for students of organisation studies and design, this textbook has a pedagogical structure based on the division of work and the coordination of work. Conclusions are presented on contemporary work organisation models’ impact on working life, ultimately encouraging students to ask the question, how can we create more sustainable work organisations.
Table of Contents1. Organisation and work organisation
Learning objectives
Introduction
The organisation society
Work
Work organisation
Motivation
Leadership – autocratic, democratic and laissez-fa1. Organisation and work organisation
Learning objectives
Introduction
The organisation society
Work
Work organisation
Motivation
Leadership – autocratic, democratic and laissez-faire
Reasons for the development and diffusion of work organisation models
Summary
Reflection questions
2. Taylorism and Fordism
Learning objectives
Scientific management
Ford’s mass production
Summary
Reflection questions
3. The bureaucratic organisation
Learning objectives
Introduction
Features of the bureaucracy
Strengths and weaknesses related to the bureaucracy
Bureaucracies for profit
Advantages and disadvantages related to bureaucracy like organisations
Summary
Reflection questions
4. The sociotechnical school
Learning objectives
The self-directed working group
Empowerment and the work environment
Workers participating in development work
The diffusion of the sociotechnical work organisation
Critique of the sociotechnical work organisation
Summary
Reflection questions
5. Total quality management (TQM) and process organisation
Learning objectives
Quality for the customer
The quality standard ISO 9000
Cutting down process time
Lean production
A comparison between lean production and the sociotechnical school
Shifts of work organisation models
Time based management
Business process reengineering
Summary
Increased focus on change and learning
Reflection questions
6. Organising for change, learning and knowledge
Learning objectives
The organic organisation
The learning organisation
Project organisation and Agile management
Hinders and prerequisites for development
Knowledge management
Summary
Reflection questions
7. Professional organisation and new public management – conflicting organisation perspectives in the public sector
Learning objectives
Introduction
The professional organisation
New public management
Critical reflections on the professional organisation and NPM
Summary
Reflection questions
8. Network organising
Learning objectives
The network society and global supply chains
Open innovation
The gig economy: Platform organisations
Summary
Reflection questions
9. A changing working life – both up-skilling and down-skilling, more pressure and control
Learning objectives
Introduction
Polarisation – both up-skilling and down-skilling
More sophisticated control mechanisms
Increased demands, intensification of work and stress related unhealth
Summary
Reflection questions
10. Sustainable work organisations
Learning objectives
Healthy working conditions
Actors, agreements and frameworks supporting a sustainable working life
Summary
Reflection questions
Bibliography
Indexire
Reasons for the development and diffusion of work organisation models
Summary
Reflection questions
2. Taylorism and Fordism
Learning objectives
Scientific management
Ford’s mass production
Summary
Reflection questions
3. The bureaucratic organisation
Learning objectives
Introduction
Features of the bureaucracy
Strengths and weaknesses related to the bureaucracy
Bureaucracies for profit
Advantages and disadvantages related to bureaucracy like organisations
Summary
Reflection questions
4. The sociotechnical school
Learning objectives
The self-directed working group
Empowerment and the work environment
Workers participating in development work
The diffusion of the sociotechnical work organisation
Critique of the sociotechnical work organisation
Summary
Reflection questions
5. Total quality management (TQM) and process organisation
Learning objectives
Quality for the customer
The quality standard ISO 9000
Cutting down process time
Lean production
A comparison between lean production and the sociotechnical school
Shifts of work organisation models
Time based management
Business process reengineering
Summary
Increased focus on change and learning
Reflection questions
6. Organising for change, learning and knowledge
Learning objectives
The organic organisation
The learning organisation
Project organisation and Agile management
Hinders and prerequisites for development
Knowledge management
Summary
Reflection questions
7. Professional organisation and new public management – conflicting organisation perspectives in the public sector
Learning objectives
Introduction
The professional organisation
New public management
Critical reflections on the professional organisation and NPM
Summary
Reflection questions
8. Network organising
Learning objectives
The network society and global supply chains
Open innovation
The gig economy: Platform organisations
Summary
Reflection questions
9. A changing working life – both up-skilling and down-skilling, more pressure and control
Learning objectives
Introduction
Polarisation – both up-skilling and down-skilling
More sophisticated control mechanisms
Increased demands, intensification of work and stress related unhealth
Summary
Reflection questions
10. Sustainable work organisations
Learning objectives
Healthy working conditions
Actors, agreements and frameworks supporting a sustainable working life
Summary
Reflection questions
Bibliography
Index
