Winning at Service: Lessons from Service Leaders

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Hardback by Waldemar Schmidt , Gordon Adler Short Description:

This book reveals the Secrets to Service Success by analyzing four service companies that grew from small beginnings to the... Read more

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Publisher: John Wiley & Sons Inc
Publication Date: 14/01/2003
ISBN13: 9780470848234, 978-0470848234
ISBN10: 0470848235

Number of Pages: 200

Non Fiction , Business, Finance & Law