Description
Book SynopsisHealth information technology (HIT) is a critical component of the modern healthcare system. Yet to be effective and safely implemented in healthcare organizations and physicians and patients' lives, it must be usable and useful. User Experience (UX) research is required throughout the full system design lifecycle of HIT products, which involve a user-centered and human- centered approach. This book discusses UX research frameworks, study designs, methods, data-analysis techniques, and a variety of data collection instruments and tools that can be used to conduct UX research in the healthcare space, all of which involve HIT and digital health. This book is for academics and scholars to be used to design studies for graduate dissertation work, in independent research, or as a textbook for UX/usability courses in health informatics or related health information and communication courses. This book is also useful for UX practitioners because it provides guidance on how to design a user
Table of Contents
1. Introduction. 2. Definitions: Usability, UX, and UCD. 3. Audience Analysis and Usability Determinants. 4. Quantitative and Qualitative Methods. 5. Mixed-Methods Study Design and Rigor. 6. Content Analysis. 7. Discovery UX Research Studies. 8. Usability Inspection Methods. 9. Quantitative Usability Testing Methods and Metrics. 10. Post-Study Surveys and Retrospective Questionnaires. 11. Conclusion. References. Appendix A. Sample Informed Consent Form. Appendix B. System Usability Scale. Appendix C. Quick Reference Sheet for Study Sample Sizes for Common UX Research.
