Description

Book Synopsis
Using case studies, this book showcases a variety of creative and practical training development and organizational strategies that libraries and consortia have used to tackle issues related to skills gaps, remote work, student worker turnover, reorganizations, technology migrations, and more.

Table of Contents
  • Introduction
  • Chapter 1 Growing a Technical Services Learning Culture at NC State University Libraries
    by Beth Ashmore, Maria Collins, Xiaoyan Song, and Lynn Whittenberger
  • Chapter 2 Establishing a Positive Training Culture
    by Hyun Chu Kim and Ariel Turner
  • Chapter 3 A Deming Approach to Training in Technical Services
    by Kristy White and John White
  • Chapter 4 Just-in-Time Training for Continuous Improvement within a Consortium
    by Rachel K. Fischer
  • Chapter 5 Practicing Partnerships
    A Case Study on How Realizing an In-House Cataloging Course Set the Stage for a Collaborative Future
    by Juliya Borie, May Chan, Elisa Sze, and Polina Vendrova
  • Chapter 6 Cross-Organizational Learning through a Community of Practice
    by Laura Sill
  • Chapter 7 Mind the (Training) Gap
    A Case Study in Assessing Metadata Competencies by Transforming Records for a Multi-System Migration
    by Dana Reijerkerk and Kristen J. Nyitray
  • Chapter 8 Looking Back to Move Forward
    Future-Proofing Staff through Skill Development
    by Tammie Busch and Marlee Graser
  • Chapter 9 Circulation Services Training in a Remote Work Environment
    A Case Study of UTM Library’s Library Services Platform Migration during a Pandemic
    by Mai Lu
  • Chapter 10 Reinvention of Student Worker Training
    A Positive Response and Outcome to Disruption
    by Leslie A. Engelson
  • Chapter 11 Training Tech Services Using Concepts from Information Literacy Instruction
    by Jharina Pascual
  • Chapter 12 Reactive and Proactive Approaches in the Training Program for the University of Nevada, Las Vegas Acquisitions Unit
    by Jennifer R. Culley
  • Chapter 13 Technical Services Staff Training and Documentation during and after a Transition from Voyager to Alma
    by Daricus Larry
  • About the Editors and Contributors
    Index

    Transforming Technical Services through Training

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      A Paperback / softback by Marlee Givens, Sofia Slutskaya

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        Publisher: American Library Association
        Publication Date: Publication Date: 11/10/2022
        ISBN13: 9780838948774, 978-0838948774
        ISBN10: 0838948774

        Description

        Book Synopsis
        Using case studies, this book showcases a variety of creative and practical training development and organizational strategies that libraries and consortia have used to tackle issues related to skills gaps, remote work, student worker turnover, reorganizations, technology migrations, and more.

        Table of Contents
        • Introduction
        • Chapter 1 Growing a Technical Services Learning Culture at NC State University Libraries
          by Beth Ashmore, Maria Collins, Xiaoyan Song, and Lynn Whittenberger
        • Chapter 2 Establishing a Positive Training Culture
          by Hyun Chu Kim and Ariel Turner
        • Chapter 3 A Deming Approach to Training in Technical Services
          by Kristy White and John White
        • Chapter 4 Just-in-Time Training for Continuous Improvement within a Consortium
          by Rachel K. Fischer
        • Chapter 5 Practicing Partnerships
          A Case Study on How Realizing an In-House Cataloging Course Set the Stage for a Collaborative Future
          by Juliya Borie, May Chan, Elisa Sze, and Polina Vendrova
        • Chapter 6 Cross-Organizational Learning through a Community of Practice
          by Laura Sill
        • Chapter 7 Mind the (Training) Gap
          A Case Study in Assessing Metadata Competencies by Transforming Records for a Multi-System Migration
          by Dana Reijerkerk and Kristen J. Nyitray
        • Chapter 8 Looking Back to Move Forward
          Future-Proofing Staff through Skill Development
          by Tammie Busch and Marlee Graser
        • Chapter 9 Circulation Services Training in a Remote Work Environment
          A Case Study of UTM Library’s Library Services Platform Migration during a Pandemic
          by Mai Lu
        • Chapter 10 Reinvention of Student Worker Training
          A Positive Response and Outcome to Disruption
          by Leslie A. Engelson
        • Chapter 11 Training Tech Services Using Concepts from Information Literacy Instruction
          by Jharina Pascual
        • Chapter 12 Reactive and Proactive Approaches in the Training Program for the University of Nevada, Las Vegas Acquisitions Unit
          by Jennifer R. Culley
        • Chapter 13 Technical Services Staff Training and Documentation during and after a Transition from Voyager to Alma
          by Daricus Larry
        • About the Editors and Contributors
          Index

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