Description

Put values—and value—over volume with a professional services subscription model

Professional firms are built on relationships. But you wouldn't know it by observing their predominant business model — a model centered on selling transactions and inputs, not outcomes that deepen and strengthen relationships.

Time’s Up! offers you a guide to building a more valuable firm, one where relationships and lifetime customer value are at the center of how you create and capture value. You’ll learn how to:

  • Create customer lifetime values that far exceed acquisition and retention costs
  • Move customer relationships to the center of your firm
  • Leverage the collective knowledge of your customers
  • Elevate customers from where they are to their desired future by providing transformations, where the customer is the product.

Only uncommon offerings command uncommon prices. Time’s Up! introduces you to a revolutionary new business model that transforms your firm, your teams and your results with the customer right at the center of the process.

Time's Up!: The Subscription Business Model for Professional Firms

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£27.89

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RRP: £30.99 You save £3.10 (10%)
Usually despatched within 5 days
Hardback by Paul Dunn , Ronald J. Baker

3 in stock

Short Description:

Put values—and value—over volume with a professional services subscription model Professional firms are built on relationships. But you wouldn't know... Read more

    Publisher: John Wiley & Sons Inc
    Publication Date: 24/11/2022
    ISBN13: 9781119893523, 978-1119893523
    ISBN10: 1119893526

    Number of Pages: 400

    Description

    Put values—and value—over volume with a professional services subscription model

    Professional firms are built on relationships. But you wouldn't know it by observing their predominant business model — a model centered on selling transactions and inputs, not outcomes that deepen and strengthen relationships.

    Time’s Up! offers you a guide to building a more valuable firm, one where relationships and lifetime customer value are at the center of how you create and capture value. You’ll learn how to:

    • Create customer lifetime values that far exceed acquisition and retention costs
    • Move customer relationships to the center of your firm
    • Leverage the collective knowledge of your customers
    • Elevate customers from where they are to their desired future by providing transformations, where the customer is the product.

    Only uncommon offerings command uncommon prices. Time’s Up! introduces you to a revolutionary new business model that transforms your firm, your teams and your results with the customer right at the center of the process.

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