Description

Book Synopsis
Creating Authentic Customer Connections in a High-Tech World. In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalization and relationships are more important now than ever-they will be the key to success for businesses moving forward. As he aptly states, "Being able to build true sustainable relationships is the biggest competitive advantage in a world where automation, artificial intelligence, and machine learning are eliminating millions of jobs and disrupting entire industries, business, and careers." This book reminds readers of the importance of personal connections and shows them how to attain meaningful, lasting relationships with their customers.

The Relationship Economy: Building Stronger

    Product form

    A Hardback by John R Dijulius

    £19.35

    Includes FREE delivery

    RRP £21.50 – you save £2.15 (10%)

    Order before 4pm today for delivery by Mon 21 Sep 2026.

    1 in stock

      Trusted by thousands of customers. See 2,385+ Customer Reviews

      View other formats and editions of The Relationship Economy: Building Stronger by John R Dijulius

      Book details

      Publisher Greenleaf Book Group LLC
      Published 8 October 2019
      ISBN-13 9781626346437
      978-1626346437
      ISBN-10 1626346437
      Also in:
      Customer services Economics of industrial organization

      Description

      Book Synopsis
      Creating Authentic Customer Connections in a High-Tech World. In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalization and relationships are more important now than ever-they will be the key to success for businesses moving forward. As he aptly states, "Being able to build true sustainable relationships is the biggest competitive advantage in a world where automation, artificial intelligence, and machine learning are eliminating millions of jobs and disrupting entire industries, business, and careers." This book reminds readers of the importance of personal connections and shows them how to attain meaningful, lasting relationships with their customers.

      Recently viewed products

      © 2026 Book Curl

        • American Express
        • Apple Pay
        • Diners Club
        • Discover
        • Google Pay
        • Maestro
        • Mastercard
        • PayPal
        • Shop Pay
        • Union Pay
        • Visa

        Login

        Forgot your password?

        Don't have an account yet?
        Create account