Description

Book Synopsis

Global business management issues and concerns are complex, diverse, changing, and often intractable. Industry actors and policy makers alike rely upon partnerships and alliances for developing and growing sustainable business organizations and ventures. As a result, global business leaders must be well-versed in managing and leading multidimensional human relationships and business networks – requiring skill and expertise in conducting the negotiation processes that these entail.

After laying out a foundation justifying the importance of studying negotiation in a global context, this book will detail conventional and contemporary theories regarding international engagement, culture, cultural difference, and cross-cultural interaction, with particular focus on their influence on negotiation. Building on these elements, the book will provide a broad array of country-specific chapters, each describing and analyzing the negotiation culture of businesspeople in a different country around the world. Finally, the book will look ahead, with an eye towards identifying and anticipating new trends and developments in the field of global negotiation.

This text will appeal to scholars and researchers in international business, cross-cultural studies, and conflict management who seek to understand the challenges of intercultural communication and negotiation. It will provide trainers and consultants with the insights they need to prepare their clients for intercultural negotiation. Finally, the text will appeal to businesspeople who find themselves heading out to engage with counterparts in another country, or operating in other multinational environments on a regular basis.




Trade Review

“This book is a must-read for negotiation practitioners and academics in the field of negotiation, cross-cultural interaction, international business, and international relations. … this volume offers both theoretical and practical guidelines for negotiation instructors or scholars, teachers, and students with an interest in the fields of negotiation, cross-cultural negotiation, and cross-cultural management. Moreover, this volume provides managers with applied strategies for negotiating effectively with the counterpart in the global context.” (Renzhong Peng and Chongguang Zhu, International Journal of Communication, Vol. 14, 2020)



Table of Contents

Table of Contents

Section-I Negotiation across Cultures: Establishing the Context

Chapter-1 Global Business Negotiation Intelligence: The Need and Importance

Mohammad Ayub Khan, Tecnológico de Monterrey, Mexico

Giovanni Maria Baldini, Tecnológico de Monterrey, Mexico

Section-II Negotiation across Cultures: Theoretical Understanding

Chapter-2 Understanding the Scope and Importance of Negotiation

Mohammad Ayub Khan, Tecnológico de Monterrey, Mexico

Giovanni Maria Baldini, Tecnológico de Monterrey, Mexico

Chapter-3 Negotiating for Strategic Alliances

Andreas M. Hartmann, Tecnológico de Monterrey, Mexico

Chapter-4 Transcendental Negotiations: Creating Value with Trans-Generational Negotiations

Habib Chamoun-Nicolas, Cameron School of Business University of St Thomas

Randy D. Hazlett, University of Tulsa

Chapter-5 Negotiating with Information and Communication Technology in a Cross-Cultural World

Ebner Noam, Creighton University Graduate School, USA

Chapter-6 Global Cultural Systems, Communication and Negotiation

Olivia Hernández-Pozas, Tecnológico de Monterrey, México

Section-III Negotiation across Cultures: Country Analysis

Chapter-7 Negotiating with Managers from Britain

Jessica Jean

Procurement Negotiation & International Business Training & Consultancy
Associate Trainer at Air Business Academy

Affiliate Professor at Toulouse Business School, France

Chapter-8 Negotiating with Managers from Mexico

Olivia Hernández-Pozas, Tecnológico de Monterrey, México

Habib Chamoun-Nicolas, University of St Thomas, US

Randy D. Hazlett, University of Tulsa, US

Chapter-9 Negotiating with Managers from France

Jessica Jean

Procurement Negotiation & International Business Training & Consultancy
Associate Trainer at Air Business Academy

Affiliate Professor at Toulouse Business School, France

Chapter-10 Negotiating with Managers from Israel

Diana Bank Weinberg, Berlin School for Economics and Law (BSEL), Germany

Chapter-11 Negotiating with Managers from Iran

Masoud Karami, Queenstown Resort College, New Zealand

Alan J. Dubinsky, Emeritus at Purdue University and Distinguished Visiting Professor, Bloomsburg University of Pennsylvania & Procurement Negotiation & International Business Training & Consultancy, Associate Trainer at Air Business Academy, Affiliate Professor at Toulouse Business School, France

Chapter-12 Negotiating with Managers from Pakistan

Muhammad Shujaat Mubarak, Mohammad Ali Jinnah University, Pakistan

Navaz Naghavi, Taylor’s Business School, Taylor’s University, Malaysia

Chapter-13 Negotiating with Managers from Germany

Andreas Hartmann, Tecnológico de Monterrey, Mexico

Chapter-14 Negotiating with Managers from Turkey

Kayhan Yildirim, Organizational Consultant, USA

Chapter-15 Negotiating with Managers from Spain

Eduardo Olier, Instituto Choiseul, Spain

Francisco Valderrey, Tecnológico de Monterrey, Mexico

Chapter-16 Negotiating with Managers from Singapore

Cheryl Marie Cordeiro, School of Business, University of Gothenburg, Sweden

Chapter-17 Negotiating With Managers from Russia

Ekaterina Panarina, Tecnológico de Monterrey, Mexico

Perm National Research Polytechnic University, Russia

Section-IV Negotiation across Cultures: Multinational Analysis

Chapter-18 Negotiating with Managers in a Multicultural Context: The Unique Case of Dubai

Haruka Marufuji, University of Manchester, UK /UAE

Chapter-19 Expatriate Managers as Negotiators: A Comparative Study on Australians in China and French in Brazil

Mona Chung, CCI, Australia

Kleber Celadon, Bristol University, UK

Chapter-20 The Australian Style of Negotiating with Managers from China

Ruby Ma, Deakin University, Australia

Jane Menzies, Deakin University, Australia

Ambika Zutshi, Deakin University, Australia

Chapter-21 Negotiating with Managers from South Asia: India, Sri Lanka and Bangladesh

Navaz Naghavi, Taylor’s Business School, Taylor’s University, Malaysia

Muhammad Shujaat Mubarak, Mohammad Ali Jinnah University, Pakistan.

Section-V Negotiation across Cultures: The Future Direction

Chapter-22 Wind of Change: The future of cross-cultural negotiation

Ebner Noam, Creighton University Graduate School, USA


The Palgrave Handbook of Cross-Cultural Business

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    A Hardback by Mohammad Ayub Khan, Noam Ebner

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      Trusted by thousands of customers. See 2,385+ Customer Reviews

      View other formats and editions of The Palgrave Handbook of Cross-Cultural Business by Mohammad Ayub Khan

      Publisher: Springer Nature Switzerland AG
      Publication Date: 24/01/2019
      ISBN13: 9783030002763, 978-3030002763
      ISBN10: 3030002764

      Description

      Book Synopsis

      Global business management issues and concerns are complex, diverse, changing, and often intractable. Industry actors and policy makers alike rely upon partnerships and alliances for developing and growing sustainable business organizations and ventures. As a result, global business leaders must be well-versed in managing and leading multidimensional human relationships and business networks – requiring skill and expertise in conducting the negotiation processes that these entail.

      After laying out a foundation justifying the importance of studying negotiation in a global context, this book will detail conventional and contemporary theories regarding international engagement, culture, cultural difference, and cross-cultural interaction, with particular focus on their influence on negotiation. Building on these elements, the book will provide a broad array of country-specific chapters, each describing and analyzing the negotiation culture of businesspeople in a different country around the world. Finally, the book will look ahead, with an eye towards identifying and anticipating new trends and developments in the field of global negotiation.

      This text will appeal to scholars and researchers in international business, cross-cultural studies, and conflict management who seek to understand the challenges of intercultural communication and negotiation. It will provide trainers and consultants with the insights they need to prepare their clients for intercultural negotiation. Finally, the text will appeal to businesspeople who find themselves heading out to engage with counterparts in another country, or operating in other multinational environments on a regular basis.




      Trade Review

      “This book is a must-read for negotiation practitioners and academics in the field of negotiation, cross-cultural interaction, international business, and international relations. … this volume offers both theoretical and practical guidelines for negotiation instructors or scholars, teachers, and students with an interest in the fields of negotiation, cross-cultural negotiation, and cross-cultural management. Moreover, this volume provides managers with applied strategies for negotiating effectively with the counterpart in the global context.” (Renzhong Peng and Chongguang Zhu, International Journal of Communication, Vol. 14, 2020)



      Table of Contents

      Table of Contents

      Section-I Negotiation across Cultures: Establishing the Context

      Chapter-1 Global Business Negotiation Intelligence: The Need and Importance

      Mohammad Ayub Khan, Tecnológico de Monterrey, Mexico

      Giovanni Maria Baldini, Tecnológico de Monterrey, Mexico

      Section-II Negotiation across Cultures: Theoretical Understanding

      Chapter-2 Understanding the Scope and Importance of Negotiation

      Mohammad Ayub Khan, Tecnológico de Monterrey, Mexico

      Giovanni Maria Baldini, Tecnológico de Monterrey, Mexico

      Chapter-3 Negotiating for Strategic Alliances

      Andreas M. Hartmann, Tecnológico de Monterrey, Mexico

      Chapter-4 Transcendental Negotiations: Creating Value with Trans-Generational Negotiations

      Habib Chamoun-Nicolas, Cameron School of Business University of St Thomas

      Randy D. Hazlett, University of Tulsa

      Chapter-5 Negotiating with Information and Communication Technology in a Cross-Cultural World

      Ebner Noam, Creighton University Graduate School, USA

      Chapter-6 Global Cultural Systems, Communication and Negotiation

      Olivia Hernández-Pozas, Tecnológico de Monterrey, México

      Section-III Negotiation across Cultures: Country Analysis

      Chapter-7 Negotiating with Managers from Britain

      Jessica Jean

      Procurement Negotiation & International Business Training & Consultancy
      Associate Trainer at Air Business Academy

      Affiliate Professor at Toulouse Business School, France

      Chapter-8 Negotiating with Managers from Mexico

      Olivia Hernández-Pozas, Tecnológico de Monterrey, México

      Habib Chamoun-Nicolas, University of St Thomas, US

      Randy D. Hazlett, University of Tulsa, US

      Chapter-9 Negotiating with Managers from France

      Jessica Jean

      Procurement Negotiation & International Business Training & Consultancy
      Associate Trainer at Air Business Academy

      Affiliate Professor at Toulouse Business School, France

      Chapter-10 Negotiating with Managers from Israel

      Diana Bank Weinberg, Berlin School for Economics and Law (BSEL), Germany

      Chapter-11 Negotiating with Managers from Iran

      Masoud Karami, Queenstown Resort College, New Zealand

      Alan J. Dubinsky, Emeritus at Purdue University and Distinguished Visiting Professor, Bloomsburg University of Pennsylvania & Procurement Negotiation & International Business Training & Consultancy, Associate Trainer at Air Business Academy, Affiliate Professor at Toulouse Business School, France

      Chapter-12 Negotiating with Managers from Pakistan

      Muhammad Shujaat Mubarak, Mohammad Ali Jinnah University, Pakistan

      Navaz Naghavi, Taylor’s Business School, Taylor’s University, Malaysia

      Chapter-13 Negotiating with Managers from Germany

      Andreas Hartmann, Tecnológico de Monterrey, Mexico

      Chapter-14 Negotiating with Managers from Turkey

      Kayhan Yildirim, Organizational Consultant, USA

      Chapter-15 Negotiating with Managers from Spain

      Eduardo Olier, Instituto Choiseul, Spain

      Francisco Valderrey, Tecnológico de Monterrey, Mexico

      Chapter-16 Negotiating with Managers from Singapore

      Cheryl Marie Cordeiro, School of Business, University of Gothenburg, Sweden

      Chapter-17 Negotiating With Managers from Russia

      Ekaterina Panarina, Tecnológico de Monterrey, Mexico

      Perm National Research Polytechnic University, Russia

      Section-IV Negotiation across Cultures: Multinational Analysis

      Chapter-18 Negotiating with Managers in a Multicultural Context: The Unique Case of Dubai

      Haruka Marufuji, University of Manchester, UK /UAE

      Chapter-19 Expatriate Managers as Negotiators: A Comparative Study on Australians in China and French in Brazil

      Mona Chung, CCI, Australia

      Kleber Celadon, Bristol University, UK

      Chapter-20 The Australian Style of Negotiating with Managers from China

      Ruby Ma, Deakin University, Australia

      Jane Menzies, Deakin University, Australia

      Ambika Zutshi, Deakin University, Australia

      Chapter-21 Negotiating with Managers from South Asia: India, Sri Lanka and Bangladesh

      Navaz Naghavi, Taylor’s Business School, Taylor’s University, Malaysia

      Muhammad Shujaat Mubarak, Mohammad Ali Jinnah University, Pakistan.

      Section-V Negotiation across Cultures: The Future Direction

      Chapter-22 Wind of Change: The future of cross-cultural negotiation

      Ebner Noam, Creighton University Graduate School, USA


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