Description

As the recession worsens, more and more Americans must turn to welfare to make ends meet. Once inside the agency, the newly jobless will face a bureaucracy that has undergone massive change since the advent of welfare reform in 1996. A behind-the-scenes look at bureaucracy's human face, "The New Welfare Bureaucrats" is a compelling study of welfare officers and how they navigate the increasingly tangled political and emotional terrain of their jobs. Celeste Watkins-Hayes here reveals how welfare reform engendered a shift in focus for caseworkers from simply providing monetary aid to the much more complex process of helping recipients find work. Now that welfare officers are both more intimately involved in their clients' lives and wield greater power over their well-being, their racial, class, and professional identities have become increasingly important factors in their work. Based on the author's extensive fieldwork in two very different communities in the northeast, "The New Welfare Bureaucrats" is a boon to anyone looking to understand the impact of the institutional and policy changes wrought by welfare reform as well as the subtle social dynamics that shape the way welfare is meted out at the individual level.

The New Welfare Bureaucrats: Entanglements of Race, Class, and Policy Reform

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Paperback / softback by Celeste Watkins-Hayes

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As the recession worsens, more and more Americans must turn to welfare to make ends meet. Once inside the agency,... Read more

    Publisher: The University of Chicago Press
    Publication Date: 01/07/2009
    ISBN13: 9780226874920, 978-0226874920
    ISBN10: 0226874923

    Number of Pages: 328

    Non Fiction , Politics, Philosophy & Society

    Description

    As the recession worsens, more and more Americans must turn to welfare to make ends meet. Once inside the agency, the newly jobless will face a bureaucracy that has undergone massive change since the advent of welfare reform in 1996. A behind-the-scenes look at bureaucracy's human face, "The New Welfare Bureaucrats" is a compelling study of welfare officers and how they navigate the increasingly tangled political and emotional terrain of their jobs. Celeste Watkins-Hayes here reveals how welfare reform engendered a shift in focus for caseworkers from simply providing monetary aid to the much more complex process of helping recipients find work. Now that welfare officers are both more intimately involved in their clients' lives and wield greater power over their well-being, their racial, class, and professional identities have become increasingly important factors in their work. Based on the author's extensive fieldwork in two very different communities in the northeast, "The New Welfare Bureaucrats" is a boon to anyone looking to understand the impact of the institutional and policy changes wrought by welfare reform as well as the subtle social dynamics that shape the way welfare is meted out at the individual level.

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