Description

All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. The importance of these skills cannot be overstated in today’s business world particularly in the light of current economic conditions. Numerous books cover interpersonal skills, but none specifically address their application within professional job roles, in particular those within the IT industry. This book fills that gap, providing guidance on all of the key skills and forming a comprehensive reference manual that will be relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.

The Human Touch: Personal skills for professional success

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£29.99

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Paperback / softback by Philippa Thomas , Debra Paul

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Description:

All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. The importance of these... Read more

    Publisher: BCS Learning & Development Limited
    Publication Date: 13/12/2012
    ISBN13: 9781906124915, 978-1906124915
    ISBN10: 1906124914

    Number of Pages: 256

    Non Fiction , Business, Finance & Law

    Description

    All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. The importance of these skills cannot be overstated in today’s business world particularly in the light of current economic conditions. Numerous books cover interpersonal skills, but none specifically address their application within professional job roles, in particular those within the IT industry. This book fills that gap, providing guidance on all of the key skills and forming a comprehensive reference manual that will be relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.

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