Description

Book Synopsis

Drive long-term business results by empowering every employee at every level to become a skilled and effective frontline decision maker

Today, the pace of change is so great that no company can afford to wait to respond to new developments. You need nimble and creative problem solving, and the most intelligent and efficient decision-making doesnât come from the topâit comes from your employees on the front lines who interact with customers and can see and respond to the shifting landscape before anyone else.

The leaders whose organizations are best able to innovate solutions, win customers, and boost profits during this era of rapid change are the ones who realize that everyoneâfrom the CEO down to the frontline employeeâis a leader, capitalize on that knowledge, and use it to grow. In this book, Eric Strafel draws on 20 years of experience as a top executive at Fortune 500 companies to show you how to decentralize and democratize decision-making through every lev

The Frontline CEO Turn Employees into Decision

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    RRP £21.99 – you save £2.20 (10%)

    Order before 4pm tomorrow for delivery by Tue 4 Aug 2026.

    A Hardback by Eric Strafel

    4 in stock

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      Publisher: McGraw-Hill Education
      Publication Date: Publication Date: 22/10/2021
      ISBN13: 9781264257805, 978-1264257805
      ISBN10: 1264257805
      Also in:
      Business, Finance & Law Business and Management

      Description

      Book Synopsis

      Drive long-term business results by empowering every employee at every level to become a skilled and effective frontline decision maker

      Today, the pace of change is so great that no company can afford to wait to respond to new developments. You need nimble and creative problem solving, and the most intelligent and efficient decision-making doesnât come from the topâit comes from your employees on the front lines who interact with customers and can see and respond to the shifting landscape before anyone else.

      The leaders whose organizations are best able to innovate solutions, win customers, and boost profits during this era of rapid change are the ones who realize that everyoneâfrom the CEO down to the frontline employeeâis a leader, capitalize on that knowledge, and use it to grow. In this book, Eric Strafel draws on 20 years of experience as a top executive at Fortune 500 companies to show you how to decentralize and democratize decision-making through every lev

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