Description
Book SynopsisFrom the top experts on healthcare workforce engagement comes a vital road map to reduce the alarmingly highâand fast-growingârate of staff burnout and to transform care.
More than half of U.S. physicians and 40 percent of nurses experience one or more symptoms of burnout. This crisis poses a serious threat to our health systems, impacting not only the well-being of the caregiving workforce but also that of their patients.
Written by a team of thought leaders with deep expertise in healthcare workforce engagement and cultural development, The Engaged Caregiver shows leaders, managers, and front-line providers how to:
âRecognize the early signs of burnout and turn it around
âAddress staff more effectively to keep them engaged
âBuild strong, reliable teams with a real sense of purpose
âMap their organizationâs core values and get everyone on board
Table of Contents
Foreword
Thomas H. Lee, MD, MSc
Acknowledgments
Introduction
Martin Wright
C H A P T E R
1 The Critical Importance of Strategic
Talent Management
Joseph Cabral, MS, and Matt Turner, MA
C H A P T E R
2 Engaging People Through Inclusion
Ingrid Summers, MHS
C H A P T E R
3 Defining and Delivering a Comprehensive
Engagement Strategy
Shannon Vincent and Lynn Ehrmantraut
C H A P T E R
4 Strengthening Transformational Leadership
Eric W. Heckerson, EdD, RN, FACHE,
and Brad Pollins, MS, SPHR
C H A P T E R
5 Measures, Metrics, and Key Drivers
Kristopher H. Morgan, PhD, and Stephanie B. Weimer, MA
C H A P T E R
6 Building Data Plans to Drive Improvement
David Shinsel
C H A P T E R
7 Nursing Engagement
Christina Dempsey, DNP, MSN, CNOR, CENP, FAAN,
and Mary Jo Assi, DNP, RN, NEA-BC, FAAN
C H A P T E R
8 Bolstering Physician Engagement
and Resilience
Chrissy Daniels, MS, and Matt Turner, MA
C H A P T E R
9 Contextualizing Resilience
Deirdre E. Mylod, PhD, and Thomas H. Lee, MD, MSc
C H A P T E R
10 The Virtuous Cycle
Craig Clapper, PE, CMQ/OE,
and Steve Kreiser, CDR (USN Ret.), MBA
C H A P T E R
11 Transforming Experience
Rachel Biblow and Martin Wright
Notes
Index
