Description
Book SynopsisWinner of the 2009 CPR Award for Outstanding Book In this groundbreaking book, Bernard Mayer, a pioneer in the field of conflict resolution, offers a new paradigm for dealing with long-term disputes. Mayer explains that when dealing with enduring conflict, mediators and other conflict resolution specialists need to move past the idea of how quickly they can resolve the conflict. Instead, they should focus on how they can help people prepare to engage with an issue over time. Once their attention is directed away from a speedy resolution to a long-term approach, new avenues of intervention become apparent.
Trade Review“I picked up Bernard Mayer’s new book last spring, and here is the bottom line: its impact on my practice was instant…What is more, the impact has been enduring. It has changed how I think about and talk about the work I do….”
— Sheila Heen in
Negotiation Journal, January 2010
Table of ContentsPreface vii
1. A New Direction for the Conflict Field 1
2. Conflict and Engagement 19
3. Escaping the Avoidance Trap 55
4. Working the Conflict Narrative 87
5. Communicating in Enduring Conflict 119
6. Using Power and Escalation 151
7. Agreements in Ongoing Conflict 181
8. Taking a Sustainable Approach to Enduring Conflict 207
9. Conflict Specialists and Enduring Conflict 237
Epilogue: The Dynamic Nature of Enduring Conflict 267
References 273
About the Author 281
Index 283
