Service Excellence als Impulsgeber: Strategien - Management - Innovationen - Branchen

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Hardback by Matthias Gouthier , Christian Coenen Short Description:

Steigende Ansprüche und Wünsche der Kunden sowie ein intensiver Wettbewerb im Dienstleistungssektor sind Gründe für permanent wachsende Anforderungen an ein... Read more

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Publisher: Gabler
Publication Date: 25/09/2007
ISBN13: 9783834906885, 978-3834906885
ISBN10: 3834906883

Number of Pages: 623

Non Fiction , Business, Finance & Law