Description

Shows government agencies how to meet the needs of customers seamlessly, that is, in a smooth, effortless, responsive manner. Details a step-by-step approach to assess, design and implement significant change in all levels of government?and how to overcome resistance along the way.

Seamless Government: A Practical Guide to Re-Engineering in the Public Sector

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£34.99

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Hardback by Russell M. Linden

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Short Description:

Shows government agencies how to meet the needs of customers seamlessly, that is, in a smooth, effortless, responsive manner. Details... Read more

    Publisher: John Wiley & Sons Inc
    Publication Date: 22/08/1994
    ISBN13: 9780787900151, 978-0787900151
    ISBN10: 078790015X

    Number of Pages: 320

    Non Fiction , Business, Finance & Law

    Description

    Shows government agencies how to meet the needs of customers seamlessly, that is, in a smooth, effortless, responsive manner. Details a step-by-step approach to assess, design and implement significant change in all levels of government?and how to overcome resistance along the way.

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