Description

The classic text on resolving workplace conflicts, fully revised and updated

Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies. Like its predecessors, it identifies core strategies for preventing and resolving both intermittent and chronic conflicts in the workplace. In addition, the book

  • Includes a new foreword by Warren Bennis, which represents his most recent thinking about judgment calls and candid communications in the workplace
  • Presents new chapters on leadership and transformational conflict coaching, and organizational systems design

This definitive and comprehensive work provides a handy guide for managers, employees, union representatives, human resource experts, and consultants seeking to maintain stable and productive workplaces.

Resolving Conflicts at Work: Ten Strategies for Everyone on the Job

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RRP: £21.00 You save £2.10 (10%)
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Paperback / softback by Kenneth Cloke , Joan Goldsmith

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Short Description:

The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing... Read more

    Publisher: John Wiley & Sons Inc
    Publication Date: 03/06/2011
    ISBN13: 9780470922248, 978-0470922248
    ISBN10: 0470922249

    Number of Pages: 400

    Non Fiction , Business, Finance & Law

    Description

    The classic text on resolving workplace conflicts, fully revised and updated

    Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies. Like its predecessors, it identifies core strategies for preventing and resolving both intermittent and chronic conflicts in the workplace. In addition, the book

    • Includes a new foreword by Warren Bennis, which represents his most recent thinking about judgment calls and candid communications in the workplace
    • Presents new chapters on leadership and transformational conflict coaching, and organizational systems design

    This definitive and comprehensive work provides a handy guide for managers, employees, union representatives, human resource experts, and consultants seeking to maintain stable and productive workplaces.

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