Description

Book Synopsis
Top CRM experts share secrets for creating lifelong customers. Insights from CEOs on emotive connections, customer acquisition, retention, service quality, profitable customer identification, tech impact, and loyalty. Valuable lessons for CRM, marketing, and sales professionals to build profitable relationships.

Profitable Customer Relationships

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      Publisher: Orient Paperbacks
      Publication Date: 30/01/2009
      ISBN13: 9788170946243, 978-8170946243
      ISBN10: 8170946247
      Also in:
      Customer services Public relations

      Description

      Book Synopsis
      Top CRM experts share secrets for creating lifelong customers. Insights from CEOs on emotive connections, customer acquisition, retention, service quality, profitable customer identification, tech impact, and loyalty. Valuable lessons for CRM, marketing, and sales professionals to build profitable relationships.

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