Description

Book Synopsis
Top CRM experts share secrets for creating lifelong customers. Insights from CEOs on emotive connections, customer acquisition, retention, service quality, profitable customer identification, tech impact, and loyalty. Valuable lessons for CRM, marketing, and sales professionals to build profitable relationships.

Profitable Customer Relationships

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    Publisher: Orient Paperbacks
    Publication Date: 30/01/2009
    ISBN13: 9788170946243, 978-8170946243
    ISBN10: 8170946247
    Also in:
    Customer services Public relations

    Description

    Book Synopsis
    Top CRM experts share secrets for creating lifelong customers. Insights from CEOs on emotive connections, customer acquisition, retention, service quality, profitable customer identification, tech impact, and loyalty. Valuable lessons for CRM, marketing, and sales professionals to build profitable relationships.

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