Description

Book Synopsis
Top CRM experts share secrets for creating lifelong customers. Insights from CEOs on emotive connections, customer acquisition, retention, service quality, profitable customer identification, tech impact, and loyalty. Valuable lessons for CRM, marketing, and sales professionals to build profitable relationships.

Profitable Customer Relationships

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    Format Paperback / softback

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      Book details

      Publisher Orient Paperbacks
      Published 30 January 2009
      ISBN-13 9788170946243
      978-8170946243
      ISBN-10 8170946247
      Also in:
      Customer services Public relations

      Description

      Book Synopsis
      Top CRM experts share secrets for creating lifelong customers. Insights from CEOs on emotive connections, customer acquisition, retention, service quality, profitable customer identification, tech impact, and loyalty. Valuable lessons for CRM, marketing, and sales professionals to build profitable relationships.

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