Description

Problem management is the one IT service management process that tends to return more benefits more quickly than any of the others. This book offers practical, real-world guidance on all aspects of implementing and running an effective problem management function. Offering advice and recommendations tailored to different types of organisations, it gives IT practitioners, consultants and managers the tools to add real value to their businesses.

Problem Management: An implementation guide for the real world

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£34.99

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Paperback / softback by Michael G. Hall

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Problem management is the one IT service management process that tends to return more benefits more quickly than any of... Read more

    Publisher: BCS Learning & Development Limited
    Publication Date: 26/11/2014
    ISBN13: 9781780172415, 978-1780172415
    ISBN10: 1780172419

    Number of Pages: 190

    Non Fiction , Computing

    Description

    Problem management is the one IT service management process that tends to return more benefits more quickly than any of the others. This book offers practical, real-world guidance on all aspects of implementing and running an effective problem management function. Offering advice and recommendations tailored to different types of organisations, it gives IT practitioners, consultants and managers the tools to add real value to their businesses.

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