Description
Book SynopsisToday's Best Performance Improvement Practices Tailored to Government Performance-Oriented Management: A Practical Guide for Government Agencies will help you make a smooth transition from a management philosophy that is reactive and task-oriented to one based on a vision of accomplishment. With this practical, authoritative, and comprehensive guidebook, you'll have a tested framework and process for making the change to performance improvement. The method is based on the acclaimed Malcolm Baldrige Assessment Criteria for performance improvement, which are regarded as a national benchmark. Performance-Oriented Management will give you a solid understanding of the basics of performance improvement. With this must-have resource, you'll: • Get a detailed method to position your organization for major change • Understand the benefits of performance-oriented, rather than task-oriented, management • Learn how to determine your destination (vision) and your starting point (assessment) • Discover why top management must initiate and drive the change • Learn why assessment and strategic planning are of paramount importance — not add-on programs for an already-overloaded workforce • Find out why it's critical that planning drives the budget, rather than the budget driving planning. Develop a step-by-step, comprehensive, top-down method for implementing performance improvement
