Description

The Right Phrase for Every Situation . . . Every Time

Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.

Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for:

  • Setting a tone of mutual trust and respect
  • Dealing with difficult employees and delicate problems
  • Conducting interviews and performance reviews
  • Empowering your people
  • Disciplining workers or terminating employment

Perfect Phrases for Managers and Supervisors, Second Edition

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£9.99

Includes FREE delivery
Usually despatched within 3 days
Paperback / softback by Meryl Runion

1 in stock

Short Description:

The Right Phrase for Every Situation . . . Every Time Communication is the single most important skill for excelling... Read more

    Publisher: McGraw-Hill Education - Europe
    Publication Date: 16/08/2010
    ISBN13: 9780071742313, 978-0071742313
    ISBN10: 007174231X

    Number of Pages: 208

    Non Fiction , Business, Finance & Law

    Description

    The Right Phrase for Every Situation . . . Every Time

    Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.

    Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for:

    • Setting a tone of mutual trust and respect
    • Dealing with difficult employees and delicate problems
    • Conducting interviews and performance reviews
    • Empowering your people
    • Disciplining workers or terminating employment

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