Description

Book Synopsis
This text aims to provide students with the key concepts of organizational behaviour and improve on existing texts by providing a contemporary perspective on current models and ideas specifically for the hospitality industry.

Table of Contents
Ways of Seeing Organizations.

Ways of Seeing Hospitality Organizations.

The Many Faces of Culture.

Motivation, Job Performance and Job Satisfaction.

Groups and Leading Groups.

Designing Jobs and Organizational Structures.

Managers and Their Roles.

Serving Customers.

The Wider Environment.

Into the Future.

Bibliography.

Index.

Organizational Behaviour in Hotels An

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Order before 4pm today for delivery by Tue 23 Dec 2025.

A Paperback / softback by Yvonne Guerrier

15 in stock


    View other formats and editions of Organizational Behaviour in Hotels An by Yvonne Guerrier

    Publisher: John Wiley & Sons Inc
    Publication Date: 25/06/1999
    ISBN13: 9780471986508, 978-0471986508
    ISBN10: 047198650X
    Also in:
    Organizational theory and behaviour Travel and holiday Travel guides: hotel guides

    Description

    Book Synopsis
    This text aims to provide students with the key concepts of organizational behaviour and improve on existing texts by providing a contemporary perspective on current models and ideas specifically for the hospitality industry.

    Table of Contents
    Ways of Seeing Organizations.

    Ways of Seeing Hospitality Organizations.

    The Many Faces of Culture.

    Motivation, Job Performance and Job Satisfaction.

    Groups and Leading Groups.

    Designing Jobs and Organizational Structures.

    Managers and Their Roles.

    Serving Customers.

    The Wider Environment.

    Into the Future.

    Bibliography.

    Index.

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