Description
Book SynopsisW. Warner Burke is the E. L. Thorndike Professor of Psychology and Education and a founder of the graduate programs in social-organizational psychology at Teachers College, Columbia University. Originally educated as a social-organizational psychologist (Ph.D., University of Texas, Austin), Dr. Burke is currently engaged in teaching, research, and consulting. He teaches leadership and organization change and consultation. His research focuses on multi-rater feedback, leadership, organization change, and learning agility. Dr. Burke's consulting experience has been with a variety of organizations in business/industry, education, government, religious, health care systems, and professional services firms.
Prior to his move to Teachers College, Dr. Burke was Professor of Management and Chair of the Department of Management at Clark University. Prior to the Clark assignment, Dr. Burke was an independent consultant from 1974 to 1976. For eight years he was a full-time profess
Table of ContentsPreface xii
Part I: The Field of Organization Development
Chapter 1: What Is Organization Development? 1
Chapter 2: Organization Development Then and Now 17
Chapter 3: Where Did Organization Development Come From? 45
Chapter 4: Organization Development as a Process of Change 69
Part II: Understanding Organizations: Diagnosis
Chapter 5: Defining the Client: A Different Perspective 101
Chapter 6: Understanding Organizations: The Process of Diagnosis 115
Chapter 7: The Burke-Litwin Model of Organizational Performance and Change 145
Chapter 8: Understanding Organizations: Covert Processes 161
Part III: Changing Organizations
Chapter 9: Planning and Managing Change 185
Chapter 10: Understanding and Changing Loosely Coupled Systems 209
Chapter 11: Does Organization Development Work? 239
Chapter 12: The Organization Development Consultant 255
Chapter 13: Coaching and Organization Development 281
Conclusion
Chapter 14: Organization Development and the Future 307
References 325
Index 355
