Description

Gen Yers are coming into their own. Now making up the largest segment of the workforce at 80 million strong, many are new managers. With so many Baby Boomers holding off on retirement, these new Gen Y managers often must direct people their parents'' age—and older. Vast differences in communication styles, job expectations, and management techniques mean that Gen Yers have much to learn when it comes to managing those of their parent''s generation, including:
  • How to respond to an older employee who believes his seniority guarantees a promotion and raise, even though his work performance has been below average
  • What to do when a younger manager relies on e-mail, texting, and IMing to communicate with coworkers, and his older employee prefers face-to-face communication
  • How to demonstrate leadership and gain respect from the employees who already have years of rich business experience in the workplace
This book is every manager''s field guide for manag

Managing the Older Employee

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£12.95

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Paperback by Casey Hawley

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Gen Yers are coming into their own. Now making up the largest segment of the workforce at 80 million strong,... Read more

    Publisher: Adams Media Corporation
    Publication Date: 7/18/2009
    ISBN13: 9781598698589, 978-1598698589
    ISBN10: 1598698583

    Non Fiction , Business, Finance & Law

    Description

    Gen Yers are coming into their own. Now making up the largest segment of the workforce at 80 million strong, many are new managers. With so many Baby Boomers holding off on retirement, these new Gen Y managers often must direct people their parents'' age—and older. Vast differences in communication styles, job expectations, and management techniques mean that Gen Yers have much to learn when it comes to managing those of their parent''s generation, including:
    • How to respond to an older employee who believes his seniority guarantees a promotion and raise, even though his work performance has been below average
    • What to do when a younger manager relies on e-mail, texting, and IMing to communicate with coworkers, and his older employee prefers face-to-face communication
    • How to demonstrate leadership and gain respect from the employees who already have years of rich business experience in the workplace
    This book is every manager''s field guide for manag

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