Description



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"Learning by Example is a thoughtful contribution that will enrich the dialogue among sociologists and organization theorists and point to new research questions."--Rosabeth Moss Kanter, American Journal of Sociology

Table of Contents
Preface ix Introduction 1 Section One: Setting the Scene: Benchmarking and a Bank 25 Chapter 1: Benchmarking as a Management Technique 27 Chapter 2: Global Financial and Team Challenge 55 Section Two: The Process of Benchmarking: How and Who? 79 Chapter 3: Practical Reasoning and the Case for Change 81 Chapter 4: The Construction of a Reference Group 109 Chapter 5: Interorganizational Influence 142 Section Three: The Results of Benchmarking: Proposals and Programs 171 Chapter 6: Common Moves in Organizational Reform 173 Chapter 7: Personal and Programmatic Impact 194 Chapter 8: Global Financial's Corporate Quality Initiative 215 Chapter 9: Some Lessons from the Search for Best Practice 247 Bibliography 265 Index 281

Learning by Example Imitation and Innovation at a Global Bank

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    A Paperback by David Strang

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      Publisher: Princeton University Press
      Publication Date: Publication Date: 6/28/2016 12:00:00 AM
      ISBN13: 9780691171197, 978-0691171197
      ISBN10: 069117119X
      Also in:
      Economics Management and management techniques Sociology

      Description



      Trade Review
      "Learning by Example is a thoughtful contribution that will enrich the dialogue among sociologists and organization theorists and point to new research questions."--Rosabeth Moss Kanter, American Journal of Sociology

      Table of Contents
      Preface ix Introduction 1 Section One: Setting the Scene: Benchmarking and a Bank 25 Chapter 1: Benchmarking as a Management Technique 27 Chapter 2: Global Financial and Team Challenge 55 Section Two: The Process of Benchmarking: How and Who? 79 Chapter 3: Practical Reasoning and the Case for Change 81 Chapter 4: The Construction of a Reference Group 109 Chapter 5: Interorganizational Influence 142 Section Three: The Results of Benchmarking: Proposals and Programs 171 Chapter 6: Common Moves in Organizational Reform 173 Chapter 7: Personal and Programmatic Impact 194 Chapter 8: Global Financial's Corporate Quality Initiative 215 Chapter 9: Some Lessons from the Search for Best Practice 247 Bibliography 265 Index 281

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