Description
Book SynopsisNick Winston worked as a Learning Consultant for QA for two years, specialising in management and leadership development. In his previous roles, such as Managing Director of a recruitment consultancy and Training Manager for a Business Consultancy, Nick lead project teams of over 300 staff and acted as Lead Facilitator for some of Europe's largest Change and Transformation projects.
Table of ContentsAbout the author
Author's acknowledgements
Publisher's acknowledgements
Introduction
Self-assessment questionnaire
Part 1: 10 Steps to Better Leadership
Step 1: Developing the right attitude
Step 2: Communication – how to get the best out of people
Step 3: How to build trust
Step 4: Adapting your leadership style for the best outcome
Step 5: Setting objectives that work
Step 6: Delegating to and up-skilling your team
Step 7: Motivating and engaging people
Step 8: Giving feedback that leads to positive change
Step 9: Moving from being reactive to proactive
Step 10: Managing up (or how to say no without ruining your career)
Part 2: 10 Leadership Skills in Action
- Leading a new team
- Leading a meeting
- Leading an appraisal
- Leading a conflict resolution session
- Leading a teleconference
- Leading a virtual team
- Leading a project
- Leading a strategy
- Leading a presentation
- Leading an interview
Part 3: 10 Common Leadership Challenges
- How do I balance leadership responsibilities with my day job?
- How do I manage a team that is split over multiple locations?
- How do I manage someone I’ve been promoted over?
- How do I deal with conflict in my team?
- How do I manage someone who is better than me?
- How do I engage my team with change?
- How do I appear confident, authoritative?
- How do I stay informed without micromanaging?
- How do I build team unity?
- How do I set effective targets?
Putting it into action (the mentor toolkit)
Self-assesment questionnaire
Index
