How to Talk to Customers: Create a Great Impression Every Time with MAGIC

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Hardback by Diane Berenbaum , Tom Larkin Short Description:

Filled with case studies and anecdotes, How to Talk to Customers demystifies the most critical aspect of customer service: conversations... Read more

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Publisher: John Wiley & Sons Inc
Publication Date: 17/04/2007
ISBN13: 9780787987527, 978-0787987527
ISBN10: 0787987522

Number of Pages: 224

Non Fiction , Business, Finance & Law

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