Description

Book Synopsis

Ros Jay is a freelance writer and editor. She writes on a range of business topics specialising in marketing and communication-related subjects. She also writes for and edits corporate magazines both in print and on the net. She is a senior associate of the Institute of Direct Marketing.



Trade Review

Recommended in Personnel Today (October 2006)



Table of Contents
Introduction Understanding your boss (the key to getting the best from them)Getting the relationship right Work stress and how your boss adds to it Are you part of the problem or part of the solution? How to handle your own emotions How to cope with other people's emotions How to be assertive How to listen How to use feedback techniques How to manage your problem boss

How to Manage Your Boss

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    A Paperback by Ros Jay

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    RRP £15.99 – you save £1.60 (10%)

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      Book details

      Publisher Pearson Education
      Published 4 April 2002
      ISBN-13 9780273659310
      978-0273659310
      ISBN-10 0273659316
      Also in:
      Business, Finance & Law Management and management techniques Personnel and human resources

      Description

      Book Synopsis

      Ros Jay is a freelance writer and editor. She writes on a range of business topics specialising in marketing and communication-related subjects. She also writes for and edits corporate magazines both in print and on the net. She is a senior associate of the Institute of Direct Marketing.



      Trade Review

      Recommended in Personnel Today (October 2006)



      Table of Contents
      Introduction Understanding your boss (the key to getting the best from them)Getting the relationship right Work stress and how your boss adds to it Are you part of the problem or part of the solution? How to handle your own emotions How to cope with other people's emotions How to be assertive How to listen How to use feedback techniques How to manage your problem boss

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