Description

We all want to get to yes, but what happens when the other person keeps saying no?

How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?

In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to:

- STAY IN CONTROL UNDER PRESSURE
- DEFUSE ANGER AND HOSTILITY
- FIND OUT WHAT THE OTHER SIDE REALLY WANTS
- COUNTER DIRTY TRICKS
- USE POWER TO BRING THE OTHER SIDE BACK TO THE TABLE
- REACH AGREEMENTS THAT SATISFY BOTH SIDES' NEEDS

Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want!

Getting Past No: Negotiating With Difficult People

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£10.99

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Paperback / softback by Roger Fisher , William Ury

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Short Description:

We all want to get to yes, but what happens when the other person keeps saying no? How can you... Read more

    Publisher: Cornerstone
    Publication Date: 09/07/1992
    ISBN13: 9780712655231, 978-0712655231
    ISBN10: 0712655239

    Number of Pages: 176

    Non Fiction , Business, Finance & Law

    Description

    We all want to get to yes, but what happens when the other person keeps saying no?

    How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?

    In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to:

    - STAY IN CONTROL UNDER PRESSURE
    - DEFUSE ANGER AND HOSTILITY
    - FIND OUT WHAT THE OTHER SIDE REALLY WANTS
    - COUNTER DIRTY TRICKS
    - USE POWER TO BRING THE OTHER SIDE BACK TO THE TABLE
    - REACH AGREEMENTS THAT SATISFY BOTH SIDES' NEEDS

    Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want!

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