Description
Book SynopsisIncreasingly, more is being asked from library leaders and those who aspire to join their ranks. As the use of libraries changes, leaders need to improve their emotional intelligence and critical thinking in order to attract and retain users. Focused on practical management advice, this is an engaging discussion of how library leaders can grow in their role.
Detailing 25 emotional intelligence traits library leaders and others rely on most, expert author Gary L. Shaffer explores how critical thinking skills and emotional intelligence overlap, and how we can utilise them to improve. Looking across decision-making, problem-solving, critical writing, and creative thinking, Shaffer includes four case studies, each relating to both emotional intelligence and critical thinking skills. With real-world evidence and practical advice, the case studies show us how four library leaders used these traits and skills to tackle major real-world problems and issues. Finally, Shaffer suggests three leadership styles we can adopt to improve our emotional intelligence.
The first book in a new series of library leadership and management books,
Emotional Intelligence and Critical Thinking for Library Leaders is a book of practical solutions based on academically sound research. For library and information science professionals and researchers, this is an unmissable book for those looking to the future of libraries.
Trade Review'If you're going on a hike in the land of library management, the qualities, traits, and skills Shaffer identifies are precisely what you need in your backpack. An essential guide for both new and seasoned library leaders.' -- John Szabo, Director of the Los Angeles Public Library
Table of ContentsChapter 1. Emotional Intelligence an Introduction Chapter 2. Self-Awareness Chapter 3. Self-Management Chapter 4. Social Awareness Chapter 5. Relationship Management Chapter 6. Traits and Practices of Emotional Intelligence Others (outside of libraries) Find Important Chapter 7. Critical Thinking (an Introduction) Chapter 8. Critical Decision-Making Chapter 9. Critical Problem-Solving Chapter 10. Writing Critically Chapter 11. Creative Thinking Chapter 12. In Closing Appendices: Appendix A. Case Studies Appendix B. Kreitz’s 96 EI Traits Appendix C. Elements of a Memo Appendix D. Elements of an Executive Summary
