Description

What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive?

Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences.

Difficult Conversations: How to Discuss What Matters Most

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£12.99

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Paperback / softback by Bruce Patton , Douglas Stone

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Short Description:

What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend... Read more

    Publisher: Penguin Books Ltd
    Publication Date: 25/05/2000
    ISBN13: 9780140277821, 978-0140277821
    ISBN10: 014027782X

    Number of Pages: 272

    Non Fiction , Self Help & Mindfulness

    Description

    What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive?

    Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences.

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