Description

Develops a specific benchmarking methodology relevant to international tourism destinations. This book evaluates different approaches to benchmarking, and their application within tourism destinations. The book considers organization benchmarking - performance evaluation of a particular organization and its departments - and destination benchmarking, which involves all elements such as transport services, airport services, accommodation, leisure and sport, hospitality and local attitudes.

Destination Benchmarking: Concepts, Practices and Operations

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Hardback by Metin Kozak

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Develops a specific benchmarking methodology relevant to international tourism destinations. This book evaluates different approaches to benchmarking, and their application... Read more

    Publisher: CABI Publishing
    Publication Date: 11/12/2003
    ISBN13: 9780851997452, 978-0851997452
    ISBN10: 0851997457

    Number of Pages: 240

    Non Fiction , Business, Finance & Law

    Description

    Develops a specific benchmarking methodology relevant to international tourism destinations. This book evaluates different approaches to benchmarking, and their application within tourism destinations. The book considers organization benchmarking - performance evaluation of a particular organization and its departments - and destination benchmarking, which involves all elements such as transport services, airport services, accommodation, leisure and sport, hospitality and local attitudes.

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