Description

Customer service is at the centre of many recent changes in work and organisations and is often celebrated as being of benefit to all. This book explores the real nature of customer service from different critical perspectives drawing on a wide range of sectors internationally.

A provocative and insightful work aimed at students of organisations and management as well as thoughtful practitioners.

Customer Service

Product form

£59.99

Includes FREE delivery
Usually despatched within days
Paperback by Andrew Sturdy

1 in stock

Short Description:

Customer service is at the centre of many recent changes in work and organisations and is often celebrated as being... Read more

    Publisher: Palgrave Macmillan
    Publication Date: 3/29/2001
    ISBN13: 9780333946077, 978-0333946077
    ISBN10: 0333946073

    Non Fiction , Business, Finance & Law

    Description

    Customer service is at the centre of many recent changes in work and organisations and is often celebrated as being of benefit to all. This book explores the real nature of customer service from different critical perspectives drawing on a wide range of sectors internationally.

    A provocative and insightful work aimed at students of organisations and management as well as thoughtful practitioners.

    Customer Reviews

    Be the first to write a review
    0%
    (0)
    0%
    (0)
    0%
    (0)
    0%
    (0)
    0%
    (0)

    Recently viewed products

    © 2024 Book Curl,

      • American Express
      • Apple Pay
      • Diners Club
      • Discover
      • Google Pay
      • Maestro
      • Mastercard
      • PayPal
      • Shop Pay
      • Union Pay
      • Visa

      Login

      Forgot your password?

      Don't have an account yet?
      Create account