Description

Make community building your ultimate business growth strategy

In Customer Communities: Engage and Retain Customers to Build the Future of Your Business, Nick Mehta and Robin Van Lieshout deliver an actionable playbook on how to cultivate meaningful communities that fuel quantifiable business growth. In the book, you’ll learn how to capitalize on this new growth strategy to scale your company and develop excitement around your products and your firm.

The authors outline the 10 foundational Laws of Community, explaining why community development does not need to be expensive and how to integrate community in the heart of your customer journey. You’ll also find:

  • Strategies for creating a cross functional customer engagement team
  • Techniques for building community in places that aren’t the web or on social media
  • Ways to bring your organization’s culture and values into your community with a human-first alignment

An essential roadmap to community development for customer success, marketing, support and product teams, and other entrepreneurs, founders, and executive business leaders. Customer Communities will earn a place on the bookshelves of anyone with a stake in organizational growth and resilience.

Customer Communities: Engage and Retain Customers to Build the Future of Your Business

Product form

£22.49

Includes FREE delivery
RRP: £24.99 You save £2.50 (10%)
Usually despatched within 5 days
Hardback by Nick Mehta , Robin Van Lieshout

1 in stock

Short Description:

Make community building your ultimate business growth strategy In Customer Communities: Engage and Retain Customers to Build the Future of... Read more

    Publisher: John Wiley & Sons Inc
    Publication Date: 07/11/2023
    ISBN13: 9781394172115, 978-1394172115
    ISBN10: 1394172117

    Number of Pages: 256

    Non Fiction , Business, Finance & Law

    • Tell a unique detail about this product

    Description

    Make community building your ultimate business growth strategy

    In Customer Communities: Engage and Retain Customers to Build the Future of Your Business, Nick Mehta and Robin Van Lieshout deliver an actionable playbook on how to cultivate meaningful communities that fuel quantifiable business growth. In the book, you’ll learn how to capitalize on this new growth strategy to scale your company and develop excitement around your products and your firm.

    The authors outline the 10 foundational Laws of Community, explaining why community development does not need to be expensive and how to integrate community in the heart of your customer journey. You’ll also find:

    • Strategies for creating a cross functional customer engagement team
    • Techniques for building community in places that aren’t the web or on social media
    • Ways to bring your organization’s culture and values into your community with a human-first alignment

    An essential roadmap to community development for customer success, marketing, support and product teams, and other entrepreneurs, founders, and executive business leaders. Customer Communities will earn a place on the bookshelves of anyone with a stake in organizational growth and resilience.

    Customer Reviews

    Be the first to write a review
    0%
    (0)
    0%
    (0)
    0%
    (0)
    0%
    (0)
    0%
    (0)

    Recently viewed products

    © 2024 Book Curl,

      • American Express
      • Apple Pay
      • Diners Club
      • Discover
      • Google Pay
      • Maestro
      • Mastercard
      • PayPal
      • Shop Pay
      • Union Pay
      • Visa

      Login

      Forgot your password?

      Don't have an account yet?
      Create account