Description
Book SynopsisPeter F Anthonissen is an expert in the field of reputation management and crisis communication. He founded the communication consultancy
Anthonissen & Associates in 1987 and his clients have included Renault, Coca-Cola, Procter & Gamble and the Belgian and Flemish governments, as well as many other leading organisations. He is a visiting professor at Vlerick Leuven Gent Management School and Universiteit Antewerpen Management School.
Trade Review"GetAbstract reccomends this savvy guide to CEOs, executives and corporate communication manager. Read it before something happens" Mint (India)
Table of Contents
- Chapter - 00: Introduction – Peter Frans Anthonissen;
- Chapter - 01: No thrillers, but hard reality – Peter Frans Anthonissen;
- Chapter - 02: Proactive crisis communication planning – Nick Leighton and Tony Shelton;
- Chapter - 03: Image as a part of corporate strategy – Tom Gable;
- Chapter - 04: Calamities – Jerry Hendin, Silvia Pendás de Cassina and Jim Walsh;
- Chapter - 05: The new dynamics of financial crisis – Tim Wallace;
- Chapter - 06: Fraud – Thom M Serafin;
- Chapter - 07: Reorganization and restructuring – Kathryn Tunheim, Marianne de Bruijn and Jim Walsh;
- Chapter - 08: A multitude of challenges for the international food sector – Mania Xenou and Nuria Sánchez;
- Chapter - 09: Negative press and how to deal with it – Elizabeth Seigenthaler Courtney and Willem Buitelaar;
- Chapter - 10: There is no substitute for media training – Nick Leighton, Steven Pellegrino and Tony Shelton;
- Chapter - 11: How senior management can make the crisis worse – Stuart Hyslop;
- Chapter - 12: Judgement days – Kathryn Tunheim;
- Chapter - 13: Environmental crisis communications – Robert J Oltmanns;
- Chapter - 14: Crisis communication and the net – Roger Bridgeman;
- Chapter - 15: Organizational barriers to crisis and public affairs management – Roger Bridgeman;
- Chapter - 16: Risk managers – Odile Vernier;
- Chapter - 17: Crisis communication checklists – Peter Frans Anthonissen
